I don't understand insurance. I know I need it, I know it's complicated, but other than that I…read moreknow nothing. In fact I don't even know what I don't know. When I talk to Irene, owner of PaxLeaf Insurance, I appreciate that she not only knows what she's talking about since she's been in industry for over 10 years, but she's very no-nonsense. She gives me the facts straight up, explains policies in a very clear and concise way, and works hard to find the best deal for her clients. I've seen a few clients walk in, or call in, and they clearly trust and are grateful to her. She is super patient, professional and personable with them. I think the measure of a business like the insurance business comes down to the company culture, and Irene personality is a refreshing mix of both candid and competent. I feel very confident that her advice has my best interests in mind, and as a bonus she is also a lot of fun to work with. It's free to sit down and consult with her on your business/personal health insurance needs, so definitely give her a try!

I have contacted this company countless times about various questions I have regarding insurance…read more Irene is always happy to hear from me (even when I call 3 times a week sometimes). I can tell she really enjoys making sure her clients fully understood what they are signing up for and how to maximize their benefits. She certainly exceeded my expectations from an insurance agent. While I feel my questions would cause some agents a headache, Irene always knows the smoothest way to tackle my problem as if it weren't even a problem in the first place. I feel at home with PAXLEAF Insurance. I'm happy their amazing service is handling my future.

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

Made a online insurance request for my vehicle, very great service from Jenny Lopez taking me step…read moreto step on the process. while they couldn't do much on their end from my history I was glad they tried every option and great personality on her. Keep up the great work!

My wife got into an accident, which left the car drivable but with an open trunk that won't stay…read moreclosed. We spoke with Robin and an agent about the process. We were told to choose any shop we trusted, along with some locals that they work with, and our car was in the shop the next day. They also arranged a rental to pick us up from the shop, and send us on our way until the car was finished. I never saw a single bill, State Farm handled everything, with absolutely no issues! I couldn't recommend Robin and her team enough.

Terrible office. They were very fast to respond when I was a new customer but now that I needed to…read moremake changes to my policy and consequently cancel, the communication has stopped. Much better agents out there than this one and her office.

Angelica insures my home, cars, boat and life for my family! She is so professional. I like the…read moreperiodic reviews that keep my coverages up to date. I highly recommend her and her entire team. She really cares for her customers.

Britney T. is hands down the BEST! Our commercial auto insurance tripled this year and Britney was…read moreable to help us shop around. Although we didn't end up using Britney's service due to specific insurance requirements, Britney never once made us feel like we wasted her time. Throughout the entire process, she kept us in the loop and met every deadline she proposed. We wish we found her earlier but we are sure with the way she works, she is probably flooded with customers. We also believe a team member's attitude is a good representation of the company and believe everyone at Inszone is just as awesome!

What I love about this agency is that they take the time to review your coverage…read more You don't just buy a policy, you are buying what fits your need. Steve and his team are knowledgeable in all aspects of home, auto, life and health insurance.

A family member recommended Steve and Vicki to me when I moved here! I have nothing but great…read morethings to say about this dynamic duo. When I first spoke to Vicki over the phone, she gave me the "old friend" vibe. It was like taking to a friend. She made transaction so easy and smooth! A great shout out to Vicki and Steve!

Great service. Questions and concerns answered quickly and efficiently. Did not need to constantly…read morechase anyone for help.

If I could give 10 stars, I would!!! Working with…read more*Alexandria* at State Farm has been one of the best experiences I've ever had with an insurance agent. From the very first conversation, she displayed a level of professionalism, knowledge, and care that is truly rare these days. She made what I expected to be a complicated switch feel effortless, walking me through every step with clarity and patience. What truly sets Alexandria apart is how much she genuinely *cares*. She went above and beyond--answering questions before I even thought to ask them, finding the best possible coverage for my needs, and following up to make sure everything went smoothly. I never once felt like "just another customer." I felt valued, respected, and completely confident in my decision to make the switch. If you're looking for an insurance agent who is sharp, reliable, and truly invested in helping you, look no further than Alexandria. She's the gold standard. State Farm is lucky to have her--and so am I. 10/10. Highly recommend.

Was scheduled to come in and was matched with Stefany. She was friendly and always tried to do what…read morewas best for me! Also, she was very informative and never tried to underhand me in any way. Glad to have my insurance done and squared away.

Stephanie is the right insurance agent, always goes above and beyond. Never disappoints! I've been…read morehaving State Farm for years and I can honestly say she is the best