Great customer service. Fast delivery, very reasonable prices. Love shopping local instead of big…read morebox stores.

This was my first time buying furniture for my new apartment very comfortable, very nice and…read moreunderstandable and they do not try to sell you anything you don't need if you're looking for furniture I would suggest and recommend coming here 10/10 service would come back in the future

Just finished up with Bryon at Mattress Firm. He was beyond helpful and patient and took amazing…read morecare to ensure I was able to buy the correct product for my parents. Can't recommend him enough.

This was my first time buying a matress and Dustin made the experience very streamline. He was…read morebeyond knowledgeable and helpful. He ensured that what we wanted would fit into our price range and helped us finance the mattress. He showed us so many products in order to find our right fit. He even showed us what he used and his personal preferences. He was sooooo super nice. I had no trouble switching stuff around to show us the prices if we got all the bells and whistles. Great service.

I won't say that these guys are shysters, but I certainly felt like I was buying a car on a cash…read morelot. We came to look for a mattress for my elderly father. Particularly, he wanted a full or twin that was medium firm. Now, this joint has pretty much every type of mattress you might be looking for (don't let the "Clearance Center" in its name mislead you), but they attempt to up-sell like nobody's business! While we were dealing with the salesman, some other employee walked in with a bag of to-go food, an all the employees seemed to be looking his way. I get it -- there's no lunch hour when you are a salesperson. But damn, guys! If you didn't try to upsell so much, we could've been out of there, an you would've had a commission ... and your Taco Bell! Bottom line: We thanked our guy and let him know that we were still looking (we ended up buying elsewhere). He was polite. Still, if you come here, expect an experience similar to that of a used car lot that takes weekly payments.

Excellent manager named, Reese. Reese is very professional and works with his customers. He takes…read morecare of problems caused by other store managers.

My wife and I were looking for a king size mattress and Bruce was very helpful and was giving us…read moreour space to decide which mattress we wanted. That right there is great service he never pressured us and gave us great customer service. I would recommend my colleagues to contact Bruce if they are looking for a mattress.

My partner and I needed a tempur-pedic foundation asap. We called to this location and had the…read morepleasure of working with Bruce and Samantha. They immediately located the items we needed and provided options to pick up directly from the warehouse same day. The process was easy and customer service on point!

Great staff and service. I'm guessing the value was better than others, and only shopped at a…read morecouple others

Have made several purchases here and have been satisfied with my experience. The staff are always…read morecourteous and knowledgeable about the types of mattresses I've been interested in purchasing.

Updating to show more pictures. 3 months later and still love our mattress. Recommend that everyone…read morelooking for a new mattress goes to TMM. Shop local buy made in America.

I believe in shopping local. I purchased a mattress from their Katy location in 2019 and had a good…read moreexperience. So I took my Mom here to buy a new mattress. The same gentlemen who sold me my mattress works at this location and he actually remembered me. He was very helpful and my Mom found exactly what she wanted and was very happy with her purchase. I highly recommend!

We went in with our minds set on a certain couch and ended up finding something we loved even more…read more Gabe Young was the associate that helped us and I would go back to him in a heartbeat! So incredibly helpful!

***Delivery Crew Danger***…read more I have achieved a new level of anger this evening, at the ineffective and lazy delivery men of AFW. On top of them throwing my couches, damaging my walls, being insanely rude to my wife, cursing, intimidating my wife about having to take pieces of our couch up a flight of stairs, and complaining the whole time they were here, I have now discovered that the American Furniture Warehouse delivery men helped me achieve a new level of CUSTOMER DISSATISFACTION, by not even actually assembling the couch! Please tell me what was the purpose of the delivery?! What the actual fudge is the delivery fee for?! I only discovered this after I heard squeaking and grinding as we tried to recline and sit. And when I pulled on the top of the seats they all came apart. I have no idea if there is damage now and I cant begin to express my anger enough. This is the 2nd time AFW has failed massively. I realized as i came here to leave this review they botched our delivery for my daughter's bedroom set 4 & 1/2 years ago. I had forgotten that, and inadvertently i have given them another chance. Its good to see they consistently fail. My mistake. Smh.