I never look forward to ending up at one of these places (it's usually not a good situation)…read more... But, the staff here was absolutely wonderful, and we received excellent care. From the sweet lady at the front desk (Kristina) who made registration quick & easy, to thoughtful Nurse Rommel, who gifted us with a small teddy bear as a brave patient prize, to kind & gentle Dr. Bechtel, we were seen by quality practitioners who gave prompt attention, treating our situation with professionalism & empathy. Being an over-protective parent, we felt it better to be safe than sorry and came here after our toddler got too curious for her own good. The clinic is open 24/7, so we were thankful to arrive after 10pm with little wait. Dr. Bechtel was not dismissive about the situation but offered light humor, comfort, and reassurance. They kept our kiddo in observation with us just long enough to make sure she was okay and marked our visit as "urgent care" (versus an "emergency") to ease the financial burden. Don't want to repeat the situation any time soon, but this will be our absolute go-to if a medical emergency arises again. Highly recommend this place and appreciate the staff who took care of us that night.

What a great find! I went to the Magnolia location on 2978 and the moment I walked in the door,…read more the staff were professional and pleasant. I checked in and was seen immediately. I felt comfortable and at ease right away due to the amazing bedside manners. I want to thank Dr. Lorentz, JJ my RN, and paramedic Will for wonderful care. Dr. Lorentz was very thorough, caring and informative and JJ was made sure I was comfortable at all times. The facility is clean, bright, in a convenient location, and they take Medicare. Elyse and Lindsay who worked the front desk were polite and courteous. Although I can't say it was an enjoyable experience as I felt pretty crappy I will say the staff at American ER made it as pleasant as possible. Highly recommended. Theresa L. March 8, 2026

Be aware of this family doctor. I would give it 0 star if the system allows. She will charge you…read moreannual prevention check as sick visit. My annual physical is only 15 min including waiting time, her assistant taking measurements of blood pressure, weight, height and answering questionnaire. She just reviewed the questionnaire and asked some follow-up questions. She charged it as sick visit and annual prevention exam. She refused to change it after I contacted her. I called billing department, told them it is medical billing frauds and I will report it to the board. Then the charge was dropped immediately.

great GP- best in town. great demeanor, very patient focused and gives you what ever time you needread more

Although "Express" is in the name, the clinic has been quite slow in providing diagnostic…read morefollow-up. My husband initially went in on Monday at 9:30 AM experiencing intense pain early in the morning. There were no lines when I arrived, the office was clean, and the staff were polite and professional. During the visit, they drew labs and gave me a referral to have an ultrasound done (which I was able to get done that day at 1pm). I was told that they would call me with the results once everything was reviewed. Wednesday, the clinic contacted us with the lab results, but they had no update regarding the imaging. I then called the imaging center myself and was informed that the ultrasound images had already been sent to the clinic Wednesday afternoon. On Thursday, I went to the imaging center in person to pick up a copy of the results and the CD containing the images. I called the same day (Th) and was told the NP should have the results reviewed by Friday. When I followed up today(Friday), I was told that it may not be reviewed until Monday. While I'm grateful my husband's pain has mostly subsided and is feeling almost back to normal, the delay in reviewing the imaging results feels unnecessary and frustrating. Especially considering the imaging center had already sent the results several days ago. Overall, my initial visit was positive in terms of the cleanliness of the office and the friendliness of the staff and cost of the visit. After calling they are more annoyed and don't seem to care that patients are left with no answers. The delay in communicating diagnostic results and providing follow-up information has been disappointing and has left me waiting longer than expected for answers. This is my second time going here for labs and imaging (first time with my son) and I didn't experience this type of delay so hopefully this isn't what usually happens.

I rarely leave negative reviews, but our experience at Family Express this morning was concerning…read more We went in for a strep test and waited over two hours, but that wasn't my main issue. About an hour after opening, I used the restroom and found it in unacceptable condition (video attached), which immediately raised concerns about cleanliness. In the exam room, containers of Q-tips, gauze, and cotton balls were left uncovered, and the strep test was performed without gloves or handwashing. We interacted with three different staff members who neither washed their hands nor wore gloves while caring for our daughter. The technician who initially came in to take her blood pressure and temperature repeatedly used profanity and complained about missing supplies, including a stethoscope. Before leaving, I checked the restroom again and found it unchanged. The lack of cleanliness, infection-control practices, and professionalism was very disappointing.

The office was very professional and had an awesome experience. All of the doctors are…read moreprofessional and give quality care to their patients. Dr. O was awesome. Front desk was very nice and professional as well as the physical therapists. Thanks

The staff here is very friendly and professional. Doctors listen and treat you well. My only…read morecomplaint is the wait time. My appointment was at 11:30 it is 12:45 still waiting to see the Dr. . I'm only here for a referral. Which I had to pay for an appointment and come in an wait and wait and wait. I may be looking for a new Doctor soon.

Dr Gonzales is excellent and a very good commentator The…read moreschedule was keep and all support staff were excellent as well

I highly recommend the colonoscopy team at Woodlands Endoscopy Center. The entire staff is…read moreexperienced, professional, and operates with seamless teamwork. I felt incredibly well-taken care of and have complete trust in Dr. Abraham Winkelstein and his team for their excellent patient care.

My loved one came to Cornerstone's ICU July 14th from the hospital after a tracheostomy. He had…read morebrain surgery and had severe issues with his left side. Cornerstone went beyond our expectations. Everyone we came in contact with was very professional and caring. The people treated my loved one as if he was a part of their family. They were patient and extremely attentive. The people here made my loved one a priority. It is because of their hard work and care that he had the trache collar removed and left breathing on his own. Therapy gained movement on his left side and got him standing. Because of their hard work, he is home ready for the next step. They believed in him. My family and I can not thank Cornerstone enough. We truly believe without them our loved one would not be here at home with us.

This place took care of our uncle with his stage 4 cancer. They have been nothing but kind to us,…read moreunderstanding and helpful. The staff is loving and attentive to whatever we needed.