I went for my first mammogram and was a little concerned about the process. The staff was super…read morefriendly, the waiting room, changing time, and exam room were all very clean and modern and I felt very welcomed, informed , and I was in and out quickly.

Mammogram and bone density my service was super quick I loved the staff no problems they were…read moreconcerned about my needs it was top notch service I am a happy customer if I could give 10 stars I would I have been visiting this place 6 years straight.

Everything was very good. I was confused about the continued times I was given to arrive. I called…read moreTouchstone Imaging in Mesquite, Tx. directly and was told that each test had its own arrival time. The 2:15 time was the time I needed to arrive for my first test. All three images were done in sequence. I was never moved out of the tube to start the next test, so why was I given 3 different arrival times?

care quality excellent Very good customer service…read more Q Wait time was less than 6 minutes To be called in for xrays

When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.

Dr Van Meter has just perform an ablation for liver tumors. He has used interventional radiology…read more(laser) which in non-invasive. the entire process of two procedures too less that two days and there was less discomfort than planting a shrub. Dr. Van Meter is supported by and excellent, efficient and gracious staff which works well together and with him. Last, I recommend him for his kindness, patience and clarity. Along with other members of my care team, he has become revered to me for having saved my life.

The best in business. Wonderful staff as well. Went above and beyond with quality of care…read moreespecially bedside manners. Five stars for everything

I had an MRI with Crown Imaging and they did an incredibly good job. It was way beyond…read moreexpectations! Our first contact there was with Caitlin (she needs a name tag so I can spell her name correctly). She was so very nice to my husband and me, getting me a wheelchair, helping me change and store items in the locker, etc. Most of all, she was kind, professional and made us feel totally comfortable. Then Andre helped me get into position for the scan. He got me a pillow and blanket. Again, he was kind, professional and made me feel totally comfortable. I was prepared for a longer session, but I was out in 15 minutes flat. It was Caitlin who wheeled me outside and helped me into the car when my husband pulled up. Now wishing every health care organization functioned as well as Crown!

My experience at Crown Imaging was extremely disappointing. The staff was rude, dismissive, and…read morelacked basic compassion. My mother is disabled, and instead of treating her with patience and respect, they made an already stressful medical appointment even more difficult. They would not allow me to accompany her to help, despite her needing assistance, and the way they spoke to us was cold and unprofessional. Healthcare staff should understand that many patients are already anxious or vulnerable when they come in. A little kindness goes a long way, but unfortunately that wasn't our experience here. I would not recommend this facility based on the poor customer service and lack of empathy we received.

I was referred to ISP Health by a colleague and had to reschedule my first appointment and then…read moregot covid and couldn't make my rescheduled appointment. When I was contacted by ISP they said I would need to give them a $350 deposit. When I told them I did not have that much money they asked if I could get someone to lend it to me so that they could see me. I understand they are a business however professionalism and compassion would have been appreciated, don't waste your money here.

So far so GREAT! Dr. Michels has been quick and to the point in dealing with my back issue. I was…read moreable to get in for the consultation within days of calling and was back shortly after to begin treatment. After being bounced around from doctor to doctor over the last few years, this experience has been a breath of fresh air!!

I should have done my research prior to becoming a patient. NEVER AGAIN!! They are incapable of…read moresetting appointments. They are not really equipped to draw blood. I had to place my arm and the phlebotomist leg??? I then had to go in for a FNA of a nodule that was found. Not only was I stuck 4 times, but now I get my results back as "inconclusive due to not enough specimen collected." They're recommending that I go back. ABSOLUTELY NOT!!

Thieves and liars should be good description of people at this place…read more They supposed to request pre-authorization from insurance before procedure, but insurance did not authorize. They did not tell me about it and moved forward with CT scan. Insurance did not cover cost and now they send bill to me and want me to pay entire cost. I am reporting this company to Texas DOH. let them deal with thieves

Ease of appointment setting; great wait time; great staff; great office appearance; great quality…read moreequipment

This is my 2nd go-round (technically 3rd) at the Women's Imagining Center…read more I had a 3D mammogram done here a year & 1/2 ago. I needed to return for a second exam that visit. The phone call requesting a return visit provided a few days of angst, but all ended up well. Here I am again this year. The reception, check in & practitioners have been fabulous on all visits. My practitioner even remembered me from 18 months ago.....Wow! There is PLENTY of room for family members or providers to accompany you on your visit. There is coffee and magazines. I had to fill out one set of paper-docs for my DEXA. They have switched to pretty cool electronic check in docs for a mammogram. They hand you an iPad, you check some boxes & viola. Once it's time for your exam, clients are taken to a changing area with keyed-lockers to store your items (Thank You from single gals everywhere!) They have these 1/2-length, cape-style garments for mammograms which make it a little more convenient to hit those poses for the squish. There are also some longer more traditional hospital-like garments with sleeves for other exams or mobility/modesty issues.....don't be shy....get your mammogram cape on! You're a self-care super hero for being there. Once changed, clients remain in a separate waiting area until their exam. When you are done, collect your things from the locker, change & you're done. Don't forget to leave the key!! The mammogram sincerely not that bad at all. I'm not sure why there are so many stories of super-squishy pain. That hasn't been my experience(s). ** Do not wear garments with metal from the waist-down for DEXA....get your yoga pant day on ladies! On the day of the mammogram, do not apply lotions, creams or deodorant. I remember seeing personal wipes last year. I didn't see those this year. If you have to work or run around before your appointment, I think applying deodorant & bringing wipes would work out well. I saw a few ladies that use canes. I did not see anyone that used a wheelchair. Regardless, I have no doubt that they facilitate exams for anyone with mobility issues. No excuses! Get your exams done. If not for you, do it for your family and all the ladies (& men!) diagnosed in the time since your last exam! Best of health to all.......