It never seems to fail. We have family coming for Thanksgiving. Last night we had a leak in the…read moreattic over the kitchen and had to turn the water off until Ell-Dee Plumbing showed up today. The owner, Steven Denney, said it would be Wednesday, so I said that's ok. I needed something sooner. He said he would have someone out by 6 pm. He called earlier, said someone cancelled and someone would be out by noon. Joe and Caden showed up, assessed the situation and had us fixed in 30 minutes. The pricing was fair and a slight shock that it was so inexpensive. I cannot thank them enough. Give them a call @ 281-334-2288 for great service and a fair price.

You know when someone asks you if you got someone you can recommend to handle specific jobs, like a…read morelawn guy, a tree guy, an electrician, etc? Well we've got plumbing guys - Ell-Dee Plumbing. When you read the reviews on here and on Google, you'll read words like "honest", and "fair", "hard working", and "trust worthy"... ALL TRUE. Our hot water heater went out 2 weekends before Thanksgiving; we called Steven on that Monday totally expecting for him to come out Tuesday already, but he was actually apologetic that he couldn't make it on the same day I called. So we agreed upon 9AM the next day, he comes out, assesses the situation, and then talked us through all the options from least to most expensive, short term vs. long term fixes, and best and worst case scenarios... very thorough and transparent. We opted to replace the old water heater we had (it was 14 years old anyway), and he had the new one installed by 2:00P that afternoon, all clean and up to code! Thanks, Steven! But that's not all... So a week later, the day before Thanksgiving, we noticed a puddle slowly forming on the garage floor. Immediately called Ell-Dee and left a message, with-in 15 minutes we get a call back from Steven who is about to leave town (it is the holidays) telling us that he's sending Joe over to check things out. Joe shows up, assesses the situation, gets our permission to open up a wall possibly two, and finds the leak that had probably been leaking for years but had been plugged up with sediment that we probably never even noticed it. Less than an hour later, leak fixed, shiny new copper pipe in place. Thanks, Joe! That's right, twice within 2 weeks. Both Steven and Joe are personable, professional, and an absolute pleasure to work with! Did I mention the only surprise we had with bill(s) where how REASONABLE they were?! So yeah, we've got plumbing guys, and you should too!

Thomas was great! Thanks for the quick and courteous service. New toilet installed plus replacing…read moreour sewer line to the clean out on a weekend. It never seems to fail to happen that away, glad it was you who responded. Plus I didn't feel like we were taken advantage of, I feel price was very fair.

They gave me an appointment window of between 8 and 12 a.m. which leaves you just sitting around…read morewaiting. They didn't show up at all so continued to wait the entire day, wasted my entire Saturday. They did not have the decency to even call. I will find another plumbing service that respects their customer's time.

First, I want to say I appreciate Chris's quick responses and politeness. He was professional and…read moreanswered all of my questions. Our garbage disposal started leaking on Sunday and we needed someone quickly. The companies we used before weren't available until Wednesday and couldn't give me a quote without coming out. I sent messages to several companies on Yelp and Inheritance Plumbing responded within minutes. Their service fee was $125 but waived if we approved service, which seemed fair. Chris estimated a 3:00pm arrival but later texted that he was delayed. He didn't arrive until 5:00pm. Once here, he quoted $785 to replace the disposal. Based on my research, average cost is usually $400-$500. I asked for details and was told the price included a 50% markup on the disposal plus a $350 flat fee. I reluctantly approved because our schedule didn't allow us to wait longer without a working kitchen sink. Afterward, I looked up the exact disposal and saw it cost $200 at Home Depot. Even with a 50% markup (which I also think is high) that would be $300. I also know that businesses don't pay customer costs so that seemed really high. Add in the $350 labor, and the total should have been closer to $650. With cash and first time customer discounts, we paid just under $700, but I still feel this was significantly higher than fair market pricing. I later spoke with two friends who own plumbing companies, and they confirmed that the price should not have exceeded $500. We also run a few businesses and I understand needing to cover overhead and labor costs, but this felt more like an "emergency fee" than a standard labor charge and feel like we were price gouged. I called 2 more reputable local companies the morning after and both quoted under $400. As a consumer we would expect fair pricing and this was definitely not fair. Overall, the work was completed professionally and same-day, but the pricing was much higher than other companies. For that reason, I personally would not use this company again.

Very knowledgeable, professional, and we are glad we chose Chris. We had a gas hot water heater…read moreinstalled, and it was one of the best decisions that we have made. Thanks, Chris.

Local Hitchcock, TX plumber no-showed us; so, we called Saturn Plumbing and Backflow and Cameron…read moreshowed up and installed a full-body shower panel in our master bathroom, and repaired a leaking pipe in the exterior of the house. I strongly recommend this small plumbing company as I was impressed with Cameron's knowledge, friendly demeanor, and professionalism, albeit he is also a Texas licensed Master Plumber to boot!!

From the owner: My name is Cameron Ritter I am the owner/operator of Saturn plumbing and backflow LLC I’m here to…read moretake care of your health safety and welfare as it pertains to plumbing. I don’t waste your time with repairs that don’t work and pushy sales. I’m here for YOU!

Amazing people that do work quickly and efficiently. Best plumbing service I've experienced. The…read morepricing is amazing!

Guys showed up on time with a courtesy call 20 min prior. Heber Anton were super awesome. I will…read moredefinitely use this company again and recommend them to friends and family.

We've been operating our senior daycare center here for over 20 years, and as a fellow local…read morebusiness, we always make it a point to support our neighbors. That is why this recent experience has been so disappointing. Last week, your team performed our annual gas test. During the service, the water heater was turned off, even though it's required to stay on 24/7. When we reached out to Robert to ask him to come back and finish the job properly, he refused to do so without charging us an additional trip fee for his own team's oversight. To make matters worse, Robert claimed our staff told his team to shut the unit off. Over the course of four phone calls, his story kept changing. He blamed several different people, including our owner and even a staff who wasn't even on-site that day. We've always appreciated your professionalism. We're reaching out because we value local partnerships and hope you'll look into this internally to get things squared away fairly.

Robert and Mike came out to remove old and install a new gas stovetop. They where friendly and…read moreprofesional. Issue came up with granite countertop needed to be shaved off as new one was slightly bigger. The price was reasonable for a change order at the last minute. The work was done professionally. Will call them again.

Prompt communication, competitive pricing, and very thorough inspections. Answered all my…read morequestions. Nice team!

Great service. Quick response. Will definitely call again when we need belp. Highly recommend this…read morecompany.

The plumber was very professional and explaining everything in detail and very honest and fixed our…read moreproblem.

Do not use this company!! We waited 4 hours for the plumber to show up, he walked in and said "I…read morecan't service this faucet and if I wanted to, our supply warehouse closed an hour ago" Why would you advertise you can fix anything and make appoints for after the close of your warehouse? The only good thing was after saying I refused to pay the $99 tech fee, they waived it.

I recently had the pleasure of working with League City Septic, and I can't recommend them highly…read moreenough! Matt and his team truly stand out in an industry where trust and honesty can be hard to find. My septic system had been giving me ongoing headaches, thanks to subpar work done by previous companies that left several issues unaddressed or improperly fixed. Matt came in, thoroughly inspected everything, and clearly identified every single problem that needed attention. He was upfront about what actually required repair and didn't try to upsell unnecessary services. Best of all, the pricing was incredibly fair--he charged only for the work that truly needed to be done, and nothing more. A perfect example of his integrity: he could have easily pumped all the tanks and billed me for it, but he was completely honest and told me only one needed pumping. That level of transparency and honesty is rare these days, and it's exactly why I'll be calling them back for any future needs. It builds real trust and guarantees repeat business! If you're in the League City or Galveston County area and dealing with septic issues, do yourself a favor and reach out to League City Septic. Professional, knowledgeable, honest, and reasonably priced--Matt gets a solid 5 stars from me! You won't be disappointed.

Matt is the best! He came out to our house the very same day I called. We were having trouble with…read moreour pump and he replaced it with one even better than we had before. Our bill was less than expected which was great. I used him a few years back and he was great then too. Very honest and professional guy.