February 2025 Final Review. PLEASE STAY AWAY FROM THIS…read moreCOMPANY. Absolutely Outdoors never completed the project and owes money in pool equipment and plant procurement. After 2 months not working on site. We emailed the company on 11/19/2024 requesting to finalized the project by 12/04/2024 or pay what they owe. Absolutely Outdoors/Gary Hoffman never replied. We sued the company on 12/06/25 in Small claims court Harris County Tx. On 12/13/24 we emailed Absolutely Outdoors a termination letter, so we could hire an other contractor to finalize the pool after 7 months of delay. The only reply we received was "Thank you" Gary's LAWYER responded to the demand on 12/20/25 denying "each and every allegation and demands strict proof thereof as required by the Texas Civil Procedure " We are still waiting for court date to continue this demand. *In addition we've received visits from at least two of Absolutely Outdoors's subcontractors- excavations and plumbing companies- informing us that they never received payment for the work they completed in our backyard 7 months ago.* We just recently completed our backyard project with an other contractor. Thankfully we found someone honest that helped us to finalize as smoothly as possible the project . If you need a recommendation contact me directly. STAY AWAY FROM Absolutely Outdoors /Gary Hoffman owner / Michael Hoffman Co-Owner. You can read my full review below

I was excited to start the process of upgrading our backyard with a complete blank canvas. Gary…read morecame out and explained he likes to do the entire back yard and it's a different experience working with them because he's a one-stop-shop. He said he's worked on budgets from $50,000 to over a million. After I gave him my budget and started stating things I wanted to start working on in the back (after dragging me along for a couple weeks with slow responses), he tells me based on my budget and expectations he withdraws himself from my bid process. I'm not quite sure why he would tell me he could work with any budget and wanted to work on my backyard when that is not the case. Super frustrating when my husband and I were ready to give him all of our business and was excited on his knowledge and expertise. I wouldn't recommend anyone using them unless apparently your budget is very hefty.

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.

J. Bradley Custom Pools built our pool ahead of schedule, while delivering high quality and value…read more The pool was swimmable 8 weeks into the project. Handful of items that needed to be adjusted were done promptly and efficiently with single text request. Most importantly each and every item was delivered within the budget. I would highly recommend this excellent business to anyone planning to build a pool.

I'm giving J.Bradley a "5" star review, because the patio that they built for my husband and I…read morecame out absolutely amazing! The "5" stars actually belong to the guys that came out and did the actual work. With that said, if I had to give a 'star' rating on communication between our salesperson, my husband or myself, I would only be able to give "3" stars. When we started the whole process, it was going to be a pool and a patio build. In the end, we chose the patio to be Part 1, with the pool coming in 2022. But the lack of communication from the salesman was quite aggravating. I know this has been a busy year for people putting in pools, but that's not my problem!.....As the customer, I think that a left phone message, or text should be returned in a timely manner - and for the most part - they weren't.... JoanneJ

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.