I am extremely disappointed with the Allen, Texas location. The chiropractor in the same facility…read morerecommended me to them and the doctor wanted me to do an epidural for lower-back pain. The doctor wrote me a prescription for same pain killers after taking a urine sample. That urine sample incurred a cost of almost $6000 since their partner Durango Labs ran more than 25 tests in order to make sure that I was not addicted to medicines already. Most importantly, their didn't submit the medical history paperwork to my insurance company. I am now on the hook for making these payments. Over the last 3 weeks, I have made more than 15 calls but always get the voice mail of the billing department. The front desk says that they can't help me and need to wait for the billing department to answer who never returns my call. After my initial review on 5th January, the head of the practice got in touch with me and is working to resolve the issue. I have now increased the stars from 1 to 3 inspite of all the anxiety they caused me.

Great experience, very professional staff, caring doctors, I highly recommend dr G for any pain…read moreproblem!

Pain Treatment Institute is wonderful. I have found the best Doctor who really cares about finding…read morethe best way to treat my chronic pain. His name is Doctor Preston Harmon. His P.A., Devon, is so knowledgeable and also caring. Laurie, who works the front desk and does everything she can to help you, is great. They all go above and beyond to take care of their patients. THEY ARE THE BEST!!

I was going through a really hard surgery on my right shoulder and could not get the pain under…read morecontrol. Went to see Dr Harmon. He listened to everything I said and help me work through the pain. I have a very high tolerance to Pain Meds so I have to have a very heavy dose to even feel the medicine and get relief. I was to the point where I was suicidal because the doc who did my surgery could not help and everything else that I was taking did not help. Dr Harmon listened and helped me get on the right pain management to take care of what I needed and helped me realize that I can live thru the pain and heal. Everyone in the office was helpful and cared. I would recommend this doc and his office personal. Great people willing to do what it takes to work, Jerri Wortham

I am a wimp when it comes to needles…read more Don't tell me you're going to poke me with a needle. Don't show me a needle. Don't use the word "Needle" and my name or any of my body parts in the same sentence. Dr. Fraizer can stick a needle in my spine anytime it's necessary. That's how good he is. I've had trouble with my neck for years but always figured it was stress and therefore just tight muscles, get a massage, it will go away (which it never did but I chalked that up to I'm a wimp for deep tissue massage so I rarely did the massage thing). Anyway, when my right hand started going numb and falling asleep every time I lay down ... and not just that "my hand's asleep tingling" type tingling, but such a deep "sleep" that it was very painful. To the point of waking me up every half hour and having to get up to stop the tingle. When I finally asked my family doctor about it, he sent me to Dr. Fraizer. After x-rays and MRI's, they found several issues with my spine and one of the problems is pinching of the nerves that run to my arms/hands. Solutions: Drugs. Surgery. Inject steroids to reduce the swelling that is causing the pinching. I can tell you that the mere mention of "...inject steroids in the cervical spine ..." made me want to imitate Eddie Murphey in Trading Places ("OMG! I can walk! It's a miracle!") as I was running out of his office. Dr, Fraizer assured me that I would NOT feel a thing. And this is a man true to his word. I did not feel a thing. I never saw the needle. I never felt the needle. And I can turn my neck to a degree that I haven't been able to for quite a while. My hands have only gone to sleep twice since the injection. And aside from the needle issue, Dr. Fraizer was friendly, professional and very thorough. He took the time to show me exactly what was going on, pointing out on both the x-rays and the MRI the areas that were damaged and that he was working on. Hopefully the injection will take care of the problem indefinitely and we won't get to the surgery phase. If that becomes necessary, however, I have no worries that Dr. Fraizer will do an excellent job! He deserves my first 5-star rating.

Dr. Frazier is the best pain management doctor I have seen. He is caring and was able to diagnose…read moremy problem when other doctors could not. Very busy but I can always get same day or next day appointments if needed. He also has other doctors in in office such as Orthopedics, neurology, spine surgeon, chiropractic, and physical therapy. Definitely a one stop shop!

Dr. K and Nicole are a dream team, truly brilliant, nearly pain free and happy since I've found…read morethem !!

This place is great for any muscle or joint pain. Very knowledgeable staff and professional to help…read moreyou. I had shoulder injury from playing baseball and they helped fix all my tight areas.

This practice deserves five stars! Dr. Frazier and Amy McNulty, NP, are both highly skilled and…read morecompassionate providers who take the time to listen, answer questions, and develop a thoughtful plan of care. The entire office is responsive, professional, and genuinely committed to providing excellent patient care. I'm grateful to have a healthcare team that consistently makes me feel heard, valued, and well cared for.

This is a different kind of place. Everyone is so nice and professional. The receptionist greets…read moreyou with w beautiful smile, is so pleasant on the phone and is always helpful. Amy is the absolute best, hands down. She takes the time to talk to you and really care. Amazing staff and I would not go anywhere else.

This doctor was great. He really understood what I was going through and was very caring his office…read morestaff. We're a little bit less than friendly, but that might've just been the day. They were kind of busy other than that I did choose to go with another physician, but the doctor was very caring about finding the perfect physician for me

The quality of care is awful no after hours help none at all no return calls only made up lies to…read morecause the needed torture of a patient

As a new patient here, I really appreciate how efficient the staff is here. From sending me the…read morepaperwork to complete online prior to my visit to sending me text reminders about my appt. The Doctor was very helpful, discussed several options for pain relief and took his time to answer my questions. What really stood out on my visit was how well the staff worked together and so cheerfully. I've been to enough doctor offices where the opposite is true. So it see a team work together so well to take care of their patients deserves a good review! Tip: parking in front of the office can be limited at certain times of the day so prepare to walk down a few suites.

Dr. Babiyan and his staff are always friendly and professional. I had a failed lumbar fusion in…read more2021, with major complications. I have pain flare-ups, which Dr. Babiyan is instrumental in getting under control where I can rejoin life. Unfortunately, this seems to be my new normal, but Dr. Babiyan is always caring and compassionate in addressing my treatment plan.

Dr. Benae is amazing. I had C4,C5,C6 and C7 replaced and he informed me exactually what he expected…read moreand what i could look forward to. It took about 6 weeks to recover ( not fully..I'm still working on that) and very little physical therapy. I chose do most of mine at home at my pace ( had a great previous physical therapist that guided my way) His office staff is super sweet, knowledgeable and accommodating. They go out of there way to answer your questions and if they don't know they will find out and call you back. Thank you, Thank you, Thank you for taking such great care of my husband's pride and joy.. MY neck

From the owner: North Texas Brain & Spine Specialists is the leading clinic for treating neck pain, back pain, and…read morediseases of the brain. The clinic is rated very highly by former patients as evidenced by 4.9 rating on Google Reviews. on The clinic is led by Chief Neurosurgeon Dr. Jean Louis Benae, MD, FAANS, FCNS, FICS who has been voted by his peers to D Magizines Best Doctors list and is an industry-leading neurosurgeon/spine surgeon with over 15 years of experience treating the brain and the spine. Dr. Benae has also been voted "Best Spine Surgeon" by LIVING Magazine for 10 years in a row by the Readers Choice Awards. Dr. Benae is Triple-Board Certified and brings his extensive training and expertise in the field of neurosurgery & minimally invasive spine surgery in treating patients with many different and complex conditions. Dr. Benae treats those suffering with Neck Pain, Back Pain, Cervical Disc Damage, Spinal Stenosis, Bulging Disc, Back Trauma, Degenerative Disc Disease, Traumatic Brain Injury, Brain Tumors, Hydrocephalus, and Subdural Hematoma. Our providers have a conservative treatment protocol and we offer many non-invasive solutions for your neck/back pain concerns before taking the surgical route. Contact our office today to schedule an appointment to discuss your concern.

I'm unique in that Dr. Deb Holubec has treated me (15 years ago) and my daughter (the last three…read moreyears). I didn't see much benefit from her treatments as the epidural steroid injections didn't have a positive effect. My daughter, however, has several chronic illnesses and has had more extensive procedures at RPC. Dr. Deb did the WRONG SIDE of her back the last time she had a rhizotomy. She woke up in excruciating pain after the procedure on the healthy side of her back. After realizing her mistake, Dr. Deb put her back under to do a few areas on the correct side, but she couldn't completely do it because "It would be too much" for my daughter. Fast forward a couple of years later, my daughter is now 17 and leaving for college in a month. She hoped to get the procedure done again because her pain had returned. If you have chronic pain/illnesses, then you know how challenging the entire physician process is - and the reason we were willing to try her again. I call to make an appointment, but they insist on a referral. I explain our insurance doesn't require it and am told, "It's an office policy." So... despite the urgency, I get in quickly with our orthopedic doc; he rolls his eyes at the policy/requirement but sends the referral over. I follow up with Dr. Deb's office to make the appointment, and this NIGHTMARE of an office admin, Dorothy (?), tells me they won't see Ashlyn if we don't show Ashlyn's insurance card. She's a minor and doesn't have an insurance card. We've always used mine or my husband's. Besides, we've never been asked for this - not once. Not at MAYO CLINIC or any of the 100s of appointments I've taken my daughter to in the last five years. I ask her to work with us because we're in this time crunch, and the best she's willing to do is put my daughter "down as self-pay." I tell her we're not self-pay, we have valid insurance. No one has ever demanded this before. Then this NIGHTMARE tells me to go to a military base and get a card; otherwise, it will be self-pay. She argues with everything I say, even about Ashlyn getting the procedure we seek. She rudely talks over me and everything I try to say. She refuses to let me talk to someone else in the office. Finally, I tell her I want to speak to Dr. Deb, and she says, and I quote, "Dr. Deb is not going to speak to you unless you have an appointment." I tell her to remind Dr. Deb that my daughter's back is the one she screwed up and performed on the wrong side and to call me (wondering now if she even knows who that is or how often this happens.) Still waiting for my call. I've dealt with difficult people, but this office admin is a straight-up B, and no one should have to deal with her when seeking care for themselves or a family member. She's in the wrong field. From other reviews (check Google, too), she is a long-standing, known problem, and the physicians here simply don't care. Poorly done Regional Pain "Care" Center.

Dr. Jerry Holubec is without doubt the most attentive and helpful physician I have seen in a good…read morewhile. I have COVID and the support I have received from Dr. Holubec is unrivaled. If I am having a problem or question, I text him and he calls me within minutes! He was willing to prescribe Ivermectin for me while my primary physician literally told me "Take Tylenol every 6 hours and if that doesn't work, go to the hospital" No joke. If you need COVID support, please reach out to Dr. Holubec!