I collected pool update bids from several companies and chose Petri based on their customer…read moreratings, competitive pricing, ability to start the project fairly quickly and the professionalism of Mike Rakes who did the estimate. Before Petri started the project Brennan, assigned as my project manager, stopped by to meet me and check out the pool. Like Mike, a professional guy with solid, knowledgeable answers to my questions. Project-wise we missed a few days due to rain/thunderstorms but things generally ran to plan and Brennan routinely kept me informed of progress, next steps, timing, issues, etc. A really professional guy and an outstanding service provider/project manager. The one "surprise" was a leak caused by a repair company's attempt at a fix ten years prior. It didn't show up on a pressure test and as it turned out I couldn't have reasonably expected Petri's plumbers to detect it. Long story short the prior company had clearly done a shoddy repair job which led to a faulty pressure test reading. The resulting leak became obvious after I'd paid Petri's second invoice and all concerned were confident all leaks had been detected, fixed, and paid for. Imo it's now obvious that the old botched repair job caused most of my pool issues since 2012. Brennan ensured the leak was repaired quickly and, given the circumstances, at a fair, reasonable price. Imo Petri, while not at fault, proactively and professionally managed this issue to quick resolution. The project wrapped up today and our pool looks great, we're very happy with the project and would gladly recommend Petri to anyone in the market for a pool update. These guys are professionals. Ray

Plays a mean game of dodgecall. I have had issues with this company since they resurfaced my pool…read more The plaster is now coming off in chunks. Looks like the bond was either not applied correctly, didn't get time to dry before the next layer was added or just poorly applied. I am not a pool professional, but I can now see the layers on the chunks of plaster off the bottom of my pool. I was unimpressed after about 6 months after the work was first completed. Trying to get a response after money was paid was impossible. May be good for pool cleaning, but I would NEVER invest in having them do another major pool job.

Matthew replaced our pool filter and pump and did an outstanding job from start to finish. He…read moreshowed up on time, got right to work, and kept us in the loop throughout the process. What I appreciated most was his honesty -- he gave us a fair price, did exactly what needed to be done, and never once tried to push additional services or upgrades we didn't need. He was friendly, easy to talk to, and clearly knows his stuff. If you're looking for a pool professional who's straightforward and won't nickel-and-dime you, Matthew is your guy. Highly recommend.

Technician came by and figured out my problem. It was an easy fix and he told me what to do and…read moredidn't even charge me. Very thankful for his help!

Wish I could leave a TEN STAR rating. David at Splash Haven has saved our lives more than once. He…read morecame in and finished a pool that another contractor has abandoned after taking our money and did an amazing job. He's honest, fair, hard working and a pool expert. But even more than that, he shows up! Even after a year, he responds to questions, jumps in to fix any little problem that arises. And so many people, when asked about our builder, know his name and his reputation. We aren't the only ones who have had an amazing experience with Splash Haven Pools. If we ever have the opportunity to build another pool, Splash Haven pools will without a doubt get the job.

Without a doubt or hesitation I would recommend Pool Visions!! Corby works his tail off to ensure…read moreyou are happy going well above and beyond to ensure that everything is perfect!! I could not be happier with how our pool turned out! We worried our hard was too small but these guys did exactly what they said they would and it turned out perfect!! If you are looking for a pool company these are your guys!!

We met with 3 different sized pool companies and chose Pool Visions (the smallest one) because it…read morewas a straight shot with them since day one. Jim came to us to show us our design and give us our bid. He didn't try to up sell us or give us a 2 hour presentation on what made them better than the other guy. Jim told us that we would be dealing directly with he or Corby throughout the entire process and that they would always be there if we had any questions or wanted any changes. Corby was very responsive to the close to 3,000 text messages and calls i made during this process and always made me feel comfortable with what was going on. We are more than happy with the way our pool turned out and would HIGHLY recommend Pool Visions to anyone looking to put in a pool. Best pricing and BEST customer service!

I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

Atlas is the crystal clear leader in pool care in Grand Prairie. Just bought a house 5 days ago…read morewith green algae walls and cloudy water. In two days the pool was clear and nearly perfect already. I thought it would take weeks to get any kind of balance. Also they reset the pump flat on the concrete, added guards by the timer, disconnected old chlorinator, added a hose bin to drain the pool, refurbished the DE filter with all new filter grid and new ring seal. All work done quickly and accurately for a very reasonable price. Great company!!!

Terry Bennett is very reliable and does a great job with our pool each week. He texts us when he is…read morethere and sends a detailed report when he leaves. We are very pleased since Atlas took over from our prior pool service.

HIGHLY RECOMMEND, Texas Pool Leaks Solutions! Enrique and his crew absolutely delivered on fixing…read moremy leaking pool. Communication, timeliness, and the repair work were top notch. Nothing beats good service at a fair price!! Thanks Enrique

Enrique and his crew were excellent. They were on time and found the underground leak pretty…read morequick. They went right to work to dig down and locate the break in the pipe, fixed it and tested. The cleanup was way better than I thought it would be. I highly recommend these guys for any plumbing, leak issues your pool may have. Enrique also told me that they do stone, tile and decking work and replastering of pools. I will definitely use them in the future for my pool needs.

I highly recommend this company if you want a very affordable professional job done by a small…read morebusiness you will want to work with again and share with friends. After receiving two much higher bids, I chose them to repair my cracked gunite pool. They went above my expectations doing work that could not be seen at the start for no additional cost. When I added things they did them expertly again at very reasonable prices. I liked their work so much I had them do a backyard remodel with electrical work for a second project.