Excellent service! Very responsive and on time. Very reasonable pricing. Very professional and…read morepolite technician/driver.

That deal may cost you in the long run!!! My son used them 3 times. 1st carried his truck to Leeds…read moreto get transmission work. The transmission shop wanted 2500 more to do the rebuild than AAMCO. 2nd time Brought the truck back home from Leeds. The truck was loaded backwards. So when it got home, the wind got behind the fuel fill cover and blew it off. ($250.00) to replace color matched. 3rd time to carry the truck to AAMCO was loaded while still in gear. I got the transmission is bad, but my yard wasn't.. Whatever method was used to offload the truck at AAMCO bent and gouged the driveshaft. (I have Pics) So far, The truck's transmission has been fixed and now going on the 3rd week waiting on a driveshaft that has been ordered to replace the damaged one. I have an estimated shipping time for a driveshaft and could get it overnighted, but its not my place to order the driveshaft that negligence broke. If the replacement driveshaft is not here by the end of the week, I will order one so (1) the truck will be fixed and (2) It can be moved out of AAMCO's way as they are crowded. Then I will be forced to go to small claims court.

Just communication , knowing stuff, PUT THE EXTRA EFFORT TO DELIVERY MY CONTAINER UP A DIFFICULT…read moredrive way. Good driver and owner, the little guy still rules, meaning the single owner of truck and driver is still out there. Help support this man in his self employment, He's good.

Had a car towed to their lot, was going to pick it up the next day. Called that evening before they…read moreclosed to know how much. Was informed it would be 350$ for the next day. Got there the next day around lunch only to be informed the rage jumped to 400$. The lack of any posted rates make me extremely concerned at how flexible those rates might be. Just glad I thought ahead to them screwing us over and brought an extra 50$ from the bank.

This was on Memorial Day! We live on a dirt road out in…read morePell City and after all that rain my wife's Mercury got stuck like chuck! Me and my old man spent hours digging that land whale out to no avail. We swallowed our pride and started calling wreckers. Hank's was the only one who picked up! The nice lady asked a couple questions about the situation and not 20 minutes later Nathan pulled up ready to go! He had that sucker pulled out in no time! I'm always gonna call Hank's Towing from now on and ask for Nathan.

I locked my keys in my car when I parked at work. Hank's towing was easy to reach. Came to my work…read morepromptly and unlocked my vehicle within 5 mins. The tow truck driver was pleasant and encouraging. I have nothing negative to state about the experience. The driver was kind and made my day a little less stressful. I would use this company again.

An America Flag hanging outside this business has been hanging in an inverted position for over a…read moreweek. An article was written featuring the owner about three months ago. There was an excerpt which the owner was a veteran of the United States. In fact, the article very passionately described the flag in the wind. The owner had also stated there has been a recent serious illness. So, why isn't someone assisting the owner and veteran either restoring the honor to the flag by putting it upright or removing it altogether. Sometimes a "no service is better than a disservice. And never more so than when displaying the Stars and Stripes to gracefully regard that flag was the "one nation under God for which it should ALWAYS stand Perhaps its an oversight and unintended. Just checking concerned that unintended may became synonymous unattended, and set a precedence where a constitution to free speech becomes "upside down" Just an observation. GOD BLESS AMERICA. The flag at the place of business had been restored to show the Stars and Stripes in their honorable untended upright position. For the sake of what everyone practicing the Golden Rule, and giving the benefit of the doubt, perhaps there were more pressing matters and it simply went unnoticed. It could happen to the best of us. If only more people could be practice that Golden Rule that so closely represents the America flag and the country of the land of free not to be persecuted for beliefs. So, thank you. Anyway, that probably wasn't so hard after all, huh?

My son slid into a ditch just off I-20 on New Years Eve so I called Matt and he arrived about 20…read moreminutes later and got him pulled out. The quick response and reasonable cost on a holiday night was greatly appreciated.

Awesome people that work hard and have great equipment to help you get moving.you call and they get…read moremoving and your not waiting all day .

Overcharged for a simple pick up and made it extremely difficult to pick up while charging storage…read morefees.

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

Had a car painted here. Accidentally backed into another car. Workmanship was excellent and done…read morein a timely manner. The vehicle came back looking like I never backed into something. If I ever do that again, will definitely bring it here.