This used to be my favorite smoke shop in the area because the people working here were nice and…read morepersonable. Since the store is now under new management, I will now not continue to patronize this store and I know quite a few others who will do the same. Edit to add: Thank you for the reply. Nice to know that you only respond to the ones that are calling you out. This change in management was absolutely not needed at all. You can't have good sales when the owner only comes down to the store twice a year and does not order what people are coming in for. Also, communication between the owners and management is severely lacking at this store it and you (the owners) know it. I almost forgot, if you think that you have suffered a drop in business now, just you wait until no one comes in when they see that the people that have been running it are no longer there. Enjoy going bankrupt. Additional note: The new guy looks very creepy and is weird. Enter at your own risk.

The staff is very friendly and eager to serve,the store is pretty clean and well organized. They…read morerun some good discount promotions from time to time as well. You won't be disappointed!

I wish to withdraw my earlier review of this business. They have removed their "No Guns" decal…read more I'm happy to patronize this business.

Fraud happened here - no one cared. This business does not look at the name on credit card…read morepurchases. Someone stole my credit card and shopped there 7 times spending close to 1000$. I called and asked for the owner to cooperate with me. I left the dates/ times/ and amounts. He would not even return my phone call. When I came in, the employee looked nervous when I showed him an identical card. He told me he spoke to the owner and doesn't know why he hasn't called me back. He said he would tell the owner again. There are multiple cameras and one of the purchases were from the day prior. Fortunately my credit card company made me whole, but still no response from the owner. Was he involved, covering it up, holding back information? I do not know but a simple returned phone call would have helped a lot. But he didn't care. I have never shopped in this store. Just wanted to share this with anyone it may help. Fraud happened here - no one cared. This business does not look at the name on credit card purchases. Someone stole my credit card and shopped there 7 times spending close to 1000$. I called and asked for the owner to cooperate with me. I left the dates/ times/ and amounts. He would not even return my phone call. When I came in, the employee looked nervous when I showed him an identical card. He told me he spoke to the owner and doesn't know why he hasn't called me back. He said he would tell the owner again. There are multiple cameras and one of the purchases were from the day prior. Fortunately my credit card company made me whole, but still no response from the owner. Was he involved, covering it up, holding back information? I do not know but a simple returned phone call would have helped a lot. But he didn't care. I have never shopped in this store. Just wanted to share this with anyone it may help.

From the owner: "Ashtabula Tobacco & Vape we have everything you need 100% Ashtabula tobacco & vape offers a large…read moreselection of cigarettes, tobacco, disposable vapes, mod kits, pod kits, E juice, hookah products, CBD, Delta, THCA Kratom and much more. We are very competitive with our prices and strive to have the best selection of products in hopes of becoming your #1 smoke shop. We take customer service very seriously and we hope you enjoy your visit to Ashtabula Tobacco and Vape."