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    710 Vapor & Lounge

    5.0 (1 review)
    Open 10:00 am - 9:00 pm

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    8 years ago

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    SpringHill Suites by Marriott Erie

    SpringHill Suites by Marriott Erie

    3.6(67 reviews)
    25.3 mi
    $$

    TERRIBLE. I mean, really bad. Disgusting. Dark, dirty, Internet out for 24hours, awful service,…read morelack of staff, poor lighting, bad odors, coffee NEVER EVER hot, lobby floors / carpet regularly filthy, hair and blood on surfaces and so much more! Prior to 2022, I thought this hotel was the best in Erie. I'd stayed there 5 separate times during visits home in the last decade. Amazing employees. But now? The place has been ruined. I had a weeks reservation and left 2 days early, no refund. Every day was a struggle not to leave and just find a hotel on the under-construction Bayfront instead. Apparently SpringHill Suites was bought out and "renovated" back in 2022-2023 (you wouldn't know it to see the place). They removed the upgraded suites with Hot Tubs and made everything cookie cutter with dark floors, walls, and lighting. It's so dark you can barely see when away from the one single window. I'm not exaggerating. I can only imagine its to hide the filth because they've cut back on all cleaning/staffing. There is only 1 person on front-desk duty at a time and usually a long wait for anything. The Internet went out one day, all day (and night) - and there was no notice or explanation or communication that went out to guests. Many guests were understandably upset; staff did not care. Older guy with gray hair who on duty said he'd made the call to tech support and got a service ticket. I asked if he'd followed up for status - and his face showed the expression of a dumb*ss who'd never think to do such a thing. He really was the worst of them. A sorry sack of worthlessness and sorrow. If he didn't have such a bad attitude, I'd pity him. Bare minimum is the name of the game in this place. Lobby cleaned once a day in the morning, and not thoroughly. Always had to step over chunks of dirt, mud, grass etc. Didn't matter what time of day you'd try the coffee, it was NEVER hot. I experienced this EVERY FREAKIN' DAY. Then I'd ask the front desk for hot coffee and they'd grab a new dispenser from the supply room (a room from which a rotton odor would consistently waft out of). So why is it that staff can't just learn to replace the coffee regularly if it's ready in the back? Not hard to set a timer to put new coffee out every 3 hours or so. Same time every day. Bare minimum effort, that's why. No proactivity and no one cares. Poor manager was only hired 3 months prior they said. Likely a high turnover will continue for the foreseeable future. This place nearly ruined my trip. I didn't let it, but it was a struggle. AVOID this hotel at all costs to demonstrate that we won't just accept nastiness and slop. *NOTE: Upon my arrival, and seeing what the hotel had become and how DARK the rooms were, I tried to cancel the stay. The front desk clerk tried, but had to call the manager who wouldn't allow it because it was a "nonrefundable" reservation.*

    This hotel was very nice, as Marriott Hotels always are. The lobby had a pretty Christmas tree…read more Staff were nice. However, some details were overlooked like a hair in the shower and the hair dryer bag being dirty, on arrival. Also, the TV remote needed new batteries. The shower had good water pressure and a rain shower head. The continental breakfast had a good selection of food, including a waffle iron (but it only went till 9:30am). The bed was comfortable and the room was spacious. The room included 2 beds, a sleeper sofa, a mini fridge, a microwave, two TV's, and a Bible (in the dresser). The TV had a good selection of channels (Hallmark, Freeform, GAF). I liked that there was an extra sink and mirror outside of the bathroom, which made it easier for everyone to get ready to leave in the morning. There was a pool on site but we didn't use it, due to it being a short stay. The elevator was poorly marked (on the 3rd floor), as in there was no overhead sign pointing it out from a distance.

    Photos
    SpringHill Suites by Marriott Erie - Great American Christmas on TV in my room

    Great American Christmas on TV in my room

    SpringHill Suites by Marriott Erie
    SpringHill Suites by Marriott Erie

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    Pineapple Eddie Southern Bistro - Jerk chicken

    Pineapple Eddie Southern Bistro

    4.5(460 reviews)
    26.3 mi
    $$

    Always good food! The owners are beautiful people. Went for…read morehubby's birthday. His steak was cooked just as desired. I had the Moroccan stew; yummy!! The creole shrimp appetizer was divine. And the mini honey corn muffins delightful! If you haven't yet eaten here, you're missing out on this gem. When you go, tell the chef I sent you!

    Pineapple Eddie's had been sitting on our "to try" list for probably 4 or 5 years, and thanks to a…read morelast-minute change of plans, we finally made it in. The restaurant is much larger than it appears from the outside. Once you head through the first dining room and down the steps, you're greeted by a warm, homey dining room with a surprisingly spacious bar. It has a comfortable neighborhood feel, and the staff was friendly throughout our visit. Our cocktails arrived in about 10 minutes, and the hush puppies followed about 20 minutes later. They had a nice flavor, but were much denser and chewier than I expected. The bigger issue was the wait for our entrees. With the restaurant not appearing particularly busy, nearly 50 minutes for fried chicken and jerk chicken felt excessive. The good news? The chicken absolutely delivered! Both the fried chicken and the jerk chicken were packed with flavor and easily stole the show. The fried chicken was crispy and juicy, while the jerk had a wonderful balance of seasoning and spice. Those dishes alone made the meal worthwhile. Unfortunately, my mashed potatoes arrived warm instead of hot. After such a long wait, I was hoping everything would come out piping hot, and that side just missed the mark. Cole slaw was fresh but pretty boring in the flavor department. I really wanted this to be the five-star experience that so many others have had. While this visit didn't quite live up to the hype, the quality of the chicken showed why Pineapple Eddie's has earned such a loyal following. We'll happily give them another shot someday and hope they earn that elusive fifth star.

    Photos
    Pineapple Eddie Southern Bistro - Bar

    Bar

    Pineapple Eddie Southern Bistro - Brown sugar bourbon fried chicken

    Brown sugar bourbon fried chicken

    Pineapple Eddie Southern Bistro - Entrance

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    Entrance

    Smoke on the Water

    Smoke on the Water

    3.7(20 reviews)
    2.0 mi

    A difficult evening handled with kindness and integrity…read more My wife and I visited Smoke on the Water during the very busy D-Day weekend in Conneaut. Our experience did not begin smoothly. Somehow we were initially overlooked, and after ordering we waited about an hour and a half before receiving our food. One of my orders, the brisket, was also accidentally missed. Naturally, after such a long wait we became frustrated. However, what impressed me most was how the restaurant handled the situation afterward. The manager came personally to our table, spoke to us very kindly, sincerely apologized, and made sure our food finally arrived. I told him that I understood how exceptionally busy the restaurant was and that I was happy once we finally had our meal. Then, when we were ready to pay, we were told that our entire bill had been taken care of. I actually insisted that I wanted to pay, but they would not accept payment. That gesture was far more than I expected. Mistakes can happen, especially during an extremely busy event weekend. What tells me much more about a business is how they respond when something goes wrong. Smoke on the Water took responsibility and treated us with generosity and respect. I have no complaint about the restaurant. My only food criticism is that the pork ribs were much too salty for my taste. Otherwise, we enjoyed finally sitting down, eating, and enjoying the waterfront atmosphere. Thank you to the manager and staff at Smoke on the Water. You turned what could have been a very disappointing experience into one that left me with a great deal of respect for your business. That is good customer service, and it deserves to be recognized.

    I liked the waterfront setting of the marina. I was greeted by friendly staff and got a nice…read moremargarita and the menu offered a nice variety to choose from. I was in the mood for seafood and cornbread, which was very good. It was relaxing to look out at the water and have a nice dinner. Heard there are days with music that I will be back for.

    Photos
    Smoke on the Water - Outdoor bar

    Outdoor bar

    Smoke on the Water
    Smoke on the Water

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    710 Vapor & Lounge - vapeshops - Updated September 2026

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