Couldn't tell you much about this place unfortunately. We were heavily looking forward to dining here. Placed our order to be told a whole freakin hr later that they forgot to put it through to the kitchen ...you want to give them the benefit of the doubt but Whaaaaaaattttt?!!!ohhhhhh the fury!!!! read more

Just no. Service was really really slow when we went... and there was no one else in the restaurant. The food was okay. Not the best Thai food, not the worst, but definitely not good enough to go back. read more

I was very disappointed by this restaurant. I ordered the Pad Thai with chicken and it lacked flavor. It was mostly noodles and chicken. I could make a better pad Thai using a packet from the grocery store. Very disappointing. read more

This was our first visit to this restaurant. We wanted to try their cuisine as we had read the reviews and as I love Thai food we decided to give them a try. The place was clean and very up to date. The staff was awesome, very courteous and friendly and as my wife had never tried Thai food they were more than happy to explain things and they were very patient with her as she had a LOT of questions. All that being said we had a great meal, the appetizers were excellent, we had the spring rolls & their Curry Puffs, both were outstanding. The entree's we ordered were made to order in the sense they customized them to our taste. They made them as hot as we wanted and even gave us some hot peppers on the side so we could kick it up a notch if we wanted to do so. We'll become regulars now. read more

I'm not that impressed with Thai Orchid. It is an average restaurant with average food. The service has always been good and the restaurant itself is clean and comfortable. I want so badly to like this place but I have had way too much great Thai food. It's fine for when you want some Thai food in a pinch but I would definitely try other places in the greater Cleveland area. read more

Great veggie pad Thai and spring rolls. Fast service, modest prices and huge portions. What's not to like??

This is my husband and I's go to place in the area for Thai food! We usually pick up. Never had any issues. They are very fast and the food is always great. I enjoy the spring rolls and Pineapple fried rice. My husband enjoy the Beef Basil. read more

No other restaurant like this in the Mentor area. That is just one of the great reasons to eat here. Mentor is full of chain restaurants, and the Chinese or Japanese restaurants are so so when it comes to Asian cuisine. This Thai food is the real deal. The food is as good as any Thai restaurant we have tried, and we have been to several in the Cleveland area and other states. We have eaten here at least 8-10 times now. We originally tried it because it is closer than going to Asia town in Cleveland....but come back because the food is just so good. Always consistent. Bee is generally our waitress, and she is always friendly and helpful....they get quite busy here on Friday and Saturday evenings, but Bee's demeanor stays polite and courteous. Some of the dishes we have tried are several of the curries (spiced just right), Pad Thai, Rad Na, Pad See U, and Pine Nut....any of these can be made vegetarian by choosing tofu over meat. The tofu is done just right with a slightly coated outside and soft texture middle. Save room for the homemade ice cream....coconut, mango, or green tea. For an extra treat, get it served over their sweet warm sticky rice. My wife and I always share, and it's plenty for two. We have also had mango slices served with the sticky rice....also very good read more

Thai Orchid - Pad See U....stir fried rice noodle with broccoli, Chinese broccoli....stir fried in a soy sauce mixture. - Thai Near Me - Mentor, Ohio

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I have a new favorite every time I go! The staff is friendly, and the service is fast. Never had a complaint here.

Best and perhaps the only Thai food in this area. All of their curry dishes are delicious. The servers are so sweet and kind!! The price is average but won't break the bank. Maybe not the place for you if you don't enjoy a little spice! read more

The vegetable quality is now improved but the amount of chicken, beef and shrimp they're adding is decreasing. Please get a scale and weigh out the meat portions to be fair to your customers. read more

Thought I'd give their newly introduced to the menu "bubble tea" a try. I was rather disappointed. For $4.50 it's on the pricier side but I could literally count 10 bubbles in the entire cup. I even pointed it out when I picked it up and Stephanie(she also made the tea) at the front desk told me there were many, I just couldn't see them. What a load of BS.. but didn't want to argue. For a bubble tea connoisseur like myself.. I know she was straight up being stingy. This is probably the last time I would get it. The overall flavor wasn't too shabby so I give it 2 stars. Go to kokobakery in China town.. many more flavors, cheaper, lots of bubbles and no BS! read more

Thai Orchid - I literally sucked the 10 bubbles in the first 30 seconds. Waste of money - Thai Near Me - Mentor, Ohio

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I come here often and joined Yelp just to leave this review. This is a place in Mentor that has outstanding food and I have NEVER waited to be seated. The service is good. I recommend leaving room for their homemade ice cream. I can never decide between the ginger or coconut. read more

I ordered the Spicy Squid and Thai Curry Puffs. Let me tell you something.....it was ALL GOOD! The spicy squid was on fire for real! I love hot spicy food, and when I told them "I want it Thai Spicy"....they got it right! Props to the chef and owner! read more

The high overall rating on Yelp is unfortunately deceiving. Words like "slimy" and "chewy" shouldn't be the first things I use to describe Pad Thai, but...what a slimy chewy mess. As another reviewer stated, the spring rolls seem clearly frozen. Honestly, what stood out most to me about them was the amount of oil they deposited on my hands. On the whole: grossly understaffed, awful food, and not recommended. read more

Had a great lunch today. Lemon Grass soup was very good and green curry was loaded with vegetables and just the right heat. WE ate at Thai orchid in Mayfield regularly but when it moved to Mentor the food wasn't the same. Well it's good again. If you haven't tried it in a while you will be pleased we were. read more

Worst thai food i've ever had. hands down. no competition. Watery curry, no flavor to the old favorite pad thai (and unusually pink color to the noodles?)....Never before thought I could be so disappointed. Not sure how long this place has been in business, and I'm not really sure why it still is to be honest. They need some thai cooking lessons back in their kitchen. Overpriced for what it was, and definitely not worth a trip. East side fails yet again. read more

One of my favorite Thai places anywhere! They know how to do spicy, and have great Pad Thai and curries. Be sure to check out Mango & Sticky Rice, which isn't on the lunch menu but is delicious when mango's in season! read more

We stumbled upon this place late evening around 8:30 on a Saturday night. The place looked decent from outside. Surprisingly this place wasn't packed on a Saturday night. Me and my one other friend ordered our food and drinks. It took about 20 mins for them to get the food which is OK with us. Apparently waitress forgot about our drinks even after she brought out the food. When she brought the drinks finally it had no fizz to it and it tasted very bland. We told her about it and she did not look surprised at all. Her response was something is wrong with the pop machine. She took it out of the bill. I was surprised by the fact that if you already know something is wrong with the pop fountain then why would you serve customers out of it. I probably would never go in there again even though food quality was ok , but the service we got was not impressive. Hope they step up their game. read more

I would've probably never stopped in this shopping plaza restaurant had I not been googling for Thai places in the area, glad I found this place. Loved the penang curry, pad thai was pretty good. Spring rolls and golden sticks (deep fried sweet potato) didn't have much flavor, wouldn't order those again. Next visit I will stick to curry dish - definitely recommend for that. Portions are generous. read more

3.5 stars really. Why not more? The Summer rolls had to large of pieces of cucumber for me. Some may lime it this way but I like mine julienned more. But don't let that keep you away. The flavors are fantastic. But if you have time...drive to Akron and eat at Thai Pho...now thats Thai food! read more

The food is very good and the spicy dishes do have some heat. Tends to somewhat pricey, for the size of the portions.

One of the best Thai restaurants in Cleveland. The food is authentic and tastes delicious. The menu is full of great choices even for greenhorns. The prices are fair. All of the servers know me and remember not just me but my daughter and they also remember what we like to eat. The waitresses cover large sections (sometimes one person for the whole restaurant on days when they don't expect a lot of business) so maybe reviewers who didn't like their service should try being a little nicer. Their curries, pad thai, and kao ka pao are superior... hands down... to several other high profile thai restaurants. Some favorites of mine Kao Ka Pao Rad Na Pad kee mao Green curry Red curry Panang curry Chicken basil Eggplant Firehouse duck Pad thai Sticky rice desert Everything comes out looking nice. If you insist on midwest tastes and large portions of unadulterated meat, you probably won't like it. But if you enjoy adventurous tastes, you will love it. read more

For the only Thai restaurant in the area, the food is good. I went in one evening for take out and paid for my meal with a credit card and did not add a tip as it was take out. Once I got my credit card statement, I found that a 25% tip was added to my bill without my authorization. When I notified them, they didn't seem concerned that this happened and I am still waiting for a refund over a month later. Word to the wise, pay in cash if you go. read more

I rejoiced the day I learned Lake County was finally getting a sit-down Thai restaurant. The food is always great and it is one of my favorite places to go with friends and family and linger over a great meal and wonderful Jasmine tea. read more

I went in for a quick meal. I only had an hour to eat and they brought everything on a timely manner. The food was delicious and the server very pleasant to talk to. The ambience was sophisticated but not exclusive. Overall berry accommodating read more

Service was terrible from the day server. No hello at the door just attitude and disrespect. Luckily she left after I ordered my appetizer. Unfortunately she neglected to tell the person who was taking care of me. After that the service improved exponentially. The muscles appetizer was amazing. Spicy and sweet. The duck was good. I haven't ever tried so I wasn't sure what to expect. Over all of recommend not coming in the morning but try it at least once. read more

Pros: Delicious curry plates, and the spring rolls are tasty when hot! Cons: Totally unfriendly (Western) waitress who was downright rude. She judged us the moment we walked in. We would come back however, for take out only. We rated a 3 star based on service/wait staff person only. The food gets a 5 star! read more

Went in last week. The place looked dirty. A bunch of crap was laying around cluttering up the left front corner of the restaurant that was not being used. We sat down at a table and waited a while before the server came to the table. When she finally arrived at our table, she was rushing us to take our order. It was our first time there and we had some questions. When we asked questions about the food, the server gave us generic responses by saying Thai is Thai. The prices were really expensive. We just got up and left. read more

Eat here quite a bit. Always get vegetable pad Thai and spring rolls. Always done very well. Last couple of times I noticed the veggie pad thai is becoming less veggie and more like noodle pad thai. Too expensive for just a bowl of noodles. The flavor is consistently good. Just specify more vegetables from now on. As far as the service...... Always good. read more

Never again! I went to this restaurant several times in the past. The food was okay and tasted well. No complaints. The last three times, was disappointing. The last time was especially pathetic. The food was possibly stale and was smelling bad. I didn't argue/complain. I'm not going back again. read more

I love this restaurant - the staff and the entire menu is great. I can't wait to eat whenever I'm on the way to dine-in or pick up food here. The green curry is the best, and as a vegan it's my favorite dish in town. I order it with their tofu, and it comes with eggplant, various green veggies, and a curry/coconut milk sauce to die for! Be sure to request it with the amount of spice you're comfortable with, or it'll likely be too HOT for you. read more

I really wanted thai food so decided to try one more time, for TAKEOUT only. The snippyness of the girl behind the counter put me off, she was in the phone so I sat on the bench to look at the menu. I turned around to look at my car and made the mistake of looking down. The whole ledge was covered in dead bugs, so disgusting. Needless to say I left and went to the hibachi place in the mall. At least they kind of clean. read more

The food is great most of the time. If you try to call and order they often won't answer the phone. When we go in the next time, they tell us there is nothing wrong with their phones and that it must be us. We have tried from multiple cell phones on multiple days and there is almost always issues. read more

Hands down my favorite restaurant. The servers are always kind and efficient and genuinely want their customers to have a great experience at their restaurant. The food is always spot on, I haven't tasted a dish that wasn't delicious. If you need a good plate to start with, you will never go wrong with the Pad See U. It's my absolute favorite and I get it every time I go. The noodles have a great texture and taste that works wonderfully with the meat and vegetables. The Thai iced tea is a sweet, refreshing drink with a look just as good as it's taste; if this place was open earlier I'd probably grab a tea before class every day. Unfortunately, it only comes in one to-go size, but it's reasonably priced (definitely cheaper and more high quality than any Starbucks drink). Even though some consider the food to be pricy, you get what you pay for. The dinner portions are practically two meals in one, and leftovers taste just as good when they're warmed up so it's actually pretty cost-effective! Plus, the fact that it is always made fresh and the service is wonderful definitely makes it worth it. Lastly, the atmosphere at this place is one of the best I've witnessed at any restaurant I've been to. It's quiet, peaceful, and comfortable. Everything about this place is amazing. read more

We had take out. Very good food. I would have liked more tofu and vegetables in my pad Thai. Husband enjoyed his sweet and sour entre. Friendly staff read more

There are much better Thai restaurants in the area. Try Pad Thai in Hudson, Mekong River in Cleveland Heights or My Thai in Chesterland, all have significantly better food. read more

Pleasantly surprised! The dumplings and Thai Orchid rolls were very good, sauces were delicious. The Veggie Curry with tofu was very flavorful. They are not shy on the spice levels!!! Will definitely stop again when in the area! read more

Food was excellent! The waitress who is always here remembered us and our tastes from nearly 6 months ago. Great experience as always!

Yum yum yum!!! I haven't tried a single dish that I haven't liked! The decor may be outdated, but you absolutely must try the homemade coconut ice cream! read more