Cait did my hair cut and color today and she knew her way around every little detail. My…read moreappointment took about 1.5 hours which included a hair color, dryer, hair cut and blow dry. Cait ensured she listened to my needs, was actively listening and very professional. Twisted Sisters Salon is women owned and is a cute spot in Westfield. There are 2 different locations but the differentiator is 202.

I see Mallory at Twisted Sisters a few times a year. I prioritize keeping my hair routine as…read moreminimal and easy as possible. Mallory understands my goal and executes perfectly every time! I'm able to go 5-7 months between each visit. I can't say enough good things! I always enjoy my time chatting with her and always leave feeling refreshed. I haven't interacted with many other stylists but it is clear that everyone gets along well and they enjoy working at Twisted Sisters. It's clean and in a great location for Westfield-ers.

I have had visits with Chandler a bleach and tone. Has done such a good job. my hair does not…read morefeel damaged at all and perfect color. He talks through the process. Always have good conversation. I would recommend him for any type of hair needs you need.

I scheduled an appointment with Carly and it was wonderful. She completely customized by haircut…read moreand we talked through it since I was making a big change. I'm so happy with the outcome and I'll definitely be a regular client.

10/10 experience! My mom referred me to Carol and I was not disappointed. I requested blonde…read morebalayage and she was quick, efficient, and so friendly! I will definitely be back and I'm so glad I have a hair stylist I can trust. I will certainly be referring her to friends and family. On top of the great service, her prices were reasonable and affordable. The salon was easy to find and the atmosphere was so relaxing and welcoming from the moment I walked in to the moment I left. If you schedule an appointment, ask for Carol! She's got 40+ years of experience

Everything went great!! The place is nice and well organized. They offer a lot more services than…read moreI was expecting. I was just there for a haircut.

I would not recommend this salon for mesh integration systems or other high-cost, technical hair…read moreservices. I spent several thousand dollars on a mesh integration/topper and extensions after relying entirely on professional guidance. The system was installed incorrectly, and once the initial styling settled, the placement issues were clear. I returned in person specifically to have the installation corrected. Instead of fixing the issues, I was told I would need to wait approximately 8 weeks until my next scheduled visit for a reinstall. For a service of this complexity and cost, being asked to live with an improperly installed system for weeks is unacceptable. The topper color also failed quickly. Within about three weeks, it faded back toward a lighter/blonde tone and no longer matched my brown hair. This is an integrated system worn with natural hair, and color compatibility is a basic functional requirement. I was sold this based on color and texture pattern matching, which was not represented honestly or transparently, as the hair is heavily pre-processed and does not hold color that is dyed at the salon. There were also billing transparency issues. I later discovered--only after requesting an itemized receipt--that I had been charged for extension hair that was never installed or physically provided to me. Despite raising this issue, I was never refunded for the incorrect billing. Overall, this experience showed a lack of technical expertise, inadequate quality control, and poor transparency for a service that requires precision and experience. If you are considering a mesh integration or similar system, I strongly recommend seeking out a salon in a major hub (such as Chicago) with extensive, specialized experience in these systems. This is not a service that should be handled without proven expertise. Do not get mesh integration at this salon.

Always bragging about Lindsey work, and how amazing she always made me feel with my beautiful hair!…read moreThank you for all the years of great conversation and beautiful HAIR!

Located it he downtown district of Brownsburg i the historic building on Main st is a new beauty…read moreshop. They do color, cuts, treatments, waxing, lashes (highly recommend) injectable's and facials. The place is beautiful, clean and fresh. I know there are many salons in Brownsburg but this is the place to be.

Came here about 2 weeks ago for a consult. When I first walked in I was greeted by a lovely woman…read more She offered to give me a tour of their facility, which is beautiful by the way. Extremely accommodating with coffee, water, mints, comfy seating. They have so many different options to choose from other than just getting your hair done. They offer lash extensions and brow lamination, massages, and lots more. They even have a boutique you can browse while waiting. It's kept clean and professional. I was very excited to meet the stylist and get my dream hair. But sadly, that wasn't what happened. I have dark hair and wanted it calico style, orange with blonde highlights. By the end of the consult we decided on dark hair with blonde highlights. Throughout the whole conversation the stylist kept talking me out of what I wanted. She said the color would bleed, it would be a long process, I could only shower in cold water, it's high maintenance etc etc. which sure could be true but there was absolutely no compromising and she completely changed what I wanted and made it sound like those were things I couldn't handle. I showed her a reference video of the hair I wanted and told her it did not have to be exact because I know my hair would process differently and her style may be different. She pointed at the orange part of the girls hair and said that was her natural color, which wasn't true. The girls roots were black. Once she started talking me out of the calico style I moved to maybe just doing it reddish orange. I showed her a few references of a character from a show, who obviously wears wigs but there was a different variety of red/orange, all of which I was fine with. I wanted to try to lift my hair to a red without bleach, which I know is possible because I've had my hair lifted before. But we talked about bleaching it and I told her I was fine with that but no matter what I tried to change she kept furthering from my original idea. So far in fact I started to get uncomfortable and almost just agreed to something I didn't even want. I also talked about cutting my hair because my ends are kind of thin and I know they will thin out over time, I asked what she thought and her response was whatever I would want done. And then went on to say "do I think anyone can cut their hair? Yes." It was just kind of irritating because I was asking her opinion as a professional and if I was a stylist that's not how I would have answered. I know she doesn't want responsibility if I end up not liking it but she could have answered it a bit better. "You know, ultimately we should do what you want. We can trim a bit off and see how you feel." Or something of the sort. I also have anxiety so when I go into places looking for your opinion it's also a comfort for me. Because I'm trusting you with something important and it made me not trust her when she couldn't offer her thoughts. There was also another girl with her, shadowing who made things kind of awkward as well. They would converse with one another while I was looking for references because I had to scramble for new ideas since she kept discouraging what I wanted. It just kind of made me feel like a third wheel. Her energy felt mean girl-ish to me. For example, there was another girl working and literally cutting someone's hair in the chair next to us. She wasn't there when we first started, but I guess her talking to her client was distracting to the stylist helping me and she made that known by loudly saying she couldn't focus because she has ADHD. There were other chairs we could have went to, even the lounge ones but she chose to sit there and seem irritated by someone else simply doing their job. We finished and went to the front to book and the same girl that was working next to us was there too. They have two computers and the one the girl I was talking to was on wasn't working. So she switched to the other one, but not before asking if the other girl was done using it. She just sat down and the other girl looked kind of uncomfortable. Just feeds into that mean girl energy that I sensed already. If she can't be considerate to her coworkers I would never think she'd be considerate of me. She tried to schedule me out all the way in mid June. She didn't mention any other stylist in case I wanted it sooner. I didn't end up scheduling and I'm glad I didn't because I would have hated my hair. I ended up going to another salon, asking her to lighten it and for blonde money pieces and she said "alright!" And explained my hair might not lift to a super orange or red color. She still agreed to my original idea but reminded me it might not turn out exactly like the reference, which I was perfectly fine with. I got the hair I wanted and left happy. Sadly I had to pay 25 for that consult and I'm not sure I'll ever return. If you have anxiety or are shy, be sure to stick to what you want. And don't feel pressured to do something you don't want. I hope you leave here happy!

This salon lacks customer service. I contacted this salon to inquire about services. I was told to…read morelook at their website. I reviewed the website, but still had questions. It was made clear to me that questions would not be answers and the website was the only tool provided. Needless to say, I'll pass. I always attempt to communicate to people in a way that makes them comfortable. This salon doesn't do that. I have no plans to give this salon my business.

Natural sistas, listen up!!!…read more You MUST try this spot! Sunny is an "artist" when it comes to caring for your hair, and providing styles that suit your needs. There are several things I like about this service: 1. No hassle - You book the service you want on StyleSeat and pay in advance. There is no need to have any money on hand during the appointment or question what you want done because it is already taken care of. 2. Clean space/nice area - The shop is large, clean, and there are snacks available for purchase. It has a very relaxing vibe, and it is conducive for long appointments. 3. Versatility/flexibility - Sunny can do multiple styling options. Natural or relaxed hair... Braids, twists, sew-ins, and hair additions. 4. Great customer service - And as if the above items were not enough, the customer service is simply great. Definitely go check her out!

Beautiful Salon, and Abby did an amazing job on my hair today. I am absolutely in love with how…read morehealthy it looks and feels! Thank you!

New to the area and needed my roots done with gray coverage and a plan for transition back to…read moreblonde. Stylist told me she would do my roots a shade lighter and then tone and blend in, plus cut. On my initial visit the hot water was out and I thought it was a fluke. Six weeks later I go back for a second appointment and tell my stylist that the light color did not blend with the rest of my hair and needed to be fixed. She tells me she'll tone it. She puts color in my hair, set me by the wash station and left me there for an hour while she did somebody else's hair. When she came back, she apologized and said the hot water was out again. So I got another cold hair wash, she dry it, and the color was not blended and I ended up with light roots and dark hair. I ended up having to go to somebody else for a color correct because not only where the root slider than the rest of my hair and not blended, the roots weren't even consistently colored, spots missed, gray not covered. These pictures were taken seven days after the color appointment. I won't be back, I paid $200 for the most experienced colorist on Staff and what I got was bad color with cold water.

I hit up Bambu for lip waxes & blow-outs, and I've never left disappointed. My stylists are…read moreconsistently on-time, friendly, and get me out the door looking way more polished than when I entered. And, as is the case with any good Aveda salon I love the perks of Aveda tea, and a hand massage w/select services. Please don't do away w/these...ever...it makes the experience just a little bit more wonderful and set Aveda salons apart! I'm stoked to see that (at least for a limited time) they are offering 50% off blowouts mid-week and mid-day. I'll be in soon to take advantage of this! Parking can be wonky, and is available either on the street (pay at the meters) or behind the salon if you're lucky. Don't bet on being lucky, and give yourself an extra 2-3 minutes on your way there to figure it out.

Finding a hairstylist is not one of my favorite things to do. I've unfortunately have had bad luck…read morefinding someone to listen to what I want and actually executing my wishes. Its very frustrating..OH and then getting your heartbroken when you find THE ONE and she decides to quit cutting hair and go back to school... noooo, don't improve your life...I need a haircut...come baaack!! I digress...I knew I wanted to go to an Aveda salons try their products, my hair has been through the ringer with the crap products I put in it...and a place close by my house with later hours...hello Bambu. I was greeted by my stylist, Celisa, and shown where the bathroom was to wash my hands (this is definitely going to be the new norm). I sat down and we discussed what I want to do with my hair now (pre wedding) and what my future goals are (short, blue hair). I explained my frustration with massive hair loss lately. I appreciate that she didn't push me to buy Aveda products, but told me to research her product suggestion and gave me some tips that I could do (e.g, massage scalp, rise with cool water to close cuticles). We decided on not doing a full haircut because I want my hair long for my wedding and doing a much needed hair conditioning treatment. I totally recommend doing a treatment..nice little scalp massage and hot towel for 10 or so minutes (I was so relaxed I kind of snoozed). I loved my experience here at Bambu and I hope that Celisa will be my hairstylist forever (or at least till I move T.T). I can't wait to come back in 6 weeks! Odds and ends: Parking directly in the back or meter on the street. Masks are required and all staff are wearing them. They have hand sanitizer and sanitize the washing station immediately after each customer. They seem to space customers out, so we were not right next to each other. Celisa had another customer after me and I noticed she put her at another station since the chair I wasn't at wasn't sanitized yet. You guys are awesome!