Customer service that fits a part of the HIP Mall. Always professional, kind, courteous too.read more

It had been a long time since had to do all the paper work for a vehicle. Girl I spoke to explained…read moreeverything to me and was great to deal with. It was nice she took her time for me.

My first experience with this currency exchange and my last. The woman at the counter was rude,…read moreshort, and unhelpful while actively texting on her personal phone. To make it worse, they charge an 8% fee on both credit and debit cards. She rudely told me multiple times to follow the prompts on the screen, except there were none. When I asked for clarification, she was dismissive and irritated. Save yourself the frustration and skip this location.

This is my go to for all my "currency exchange" needs! The location is easy to get to and…read moreconvenient. The ladies behind the counter are SUPER NICE, professional, and helpful; especially Maria! I try to catch her on her usual Tuesdays, I also get to beat the Monday rush. Full service, clean and short wait time, highly recommend for all your needs!

Took title over there on a car we were given to have all tags renewed and the person behind the…read morecounter saved us $100 but noticing it was within the family so was able to help us save some $$.

This place was great. I went in today on a Friday after work when I thought maybe it would be…read morereally busy. There was only one other person in line. I was able to get my motorcycle title transferred in my name in and out within 20 minutes great place definitely recommend friendly staff

It was empty when I got there. The notary helped me and I was in and out quickly. Another currency…read moreexchange that I tried didn't have a notary.

They are scum of the Earth who, apparently, sue random people just to waste their time. I had never…read moreeven had any dealings with this shady currency exchange place, and yet I was sued by them. Why? Because someone stole my checkbook, slapped a random (probably made-up) signature on the blank checks, and cashed them. Instead of going after whoever cashed my stolen blank checks, they went after me -- the victim of a checkbook theft. Yes, one day, I got served court papers that said I am getting sued by this currency exchange place I had never even heard of before. I tried to settle the matter by explaining to the plaintiff and their attorney that the check in question had been stolen, and I even offered to show them my ID with my real signature so that they could see that the signature on the cashed check does not belong to me, but they refused. They had THE AUDACITY to demand that I drive to Chicago from a different state to get the police report I had filed regarding the checkbook theft: apparently, the only way to get a copy of the police report (which they did not give me when I filed it for some reason) is to physically go to CPD headquarters, which was a problem given that I do not live in Illinois and that I work 80+ hrs a week. Then, they demanded that a trial (yes, somehow it actually almost went to trial) be held in person. Eventually, the case was dismissed, but I had to waste a ton of time on this, even though all of this could have been easily cleared up in a more efficient manner. When I said they should compensate me for the time that they wasted, they had the audacity to tell me I am not entitled to any compensation. I guess they think they are entitled to wasting my time, though. I do scientific research 80+ hours a week, so I do not have any time to waste, and I am extremely annoyed by this circus. I did nothing wrong whatsoever, and they wasted my time with an absurd frivolous lawsuit anyway! As of this moment, they did not even apologize, and I do not expect they ever will.

They are scum of the Earth who, apparently, sue random people just to waste their time. I had never…read moreeven had any dealings with this shady currency exchange place, and yet I was sued by them. Why? Because someone stole my checkbook, slapped a random (probably made-up) signature on the blank checks, and cashed them. Instead of going after whoever cashed my stolen blank checks, they went after me -- the victim of a checkbook theft. Yes, one day, I got served court papers that said I am getting sued by this currency exchange place I had never even heard of before. I tried to settle the matter by explaining to the plaintiff and their attorney that the check in question had been stolen, and I even offered to show them my ID with my real signature so that they could see that the signature on the cashed check does not belong to me, but they refused. They had THE AUDACITY to demand that I drive to Chicago from a different state to get the police report I had filed regarding the checkbook theft: apparently, the only way to get a copy of the police report (which they did not give me when I filed it for some reason) is to physically go to CPD headquarters, which was a problem given that I do not live in Illinois and that I work 80+ hrs a week. Then, they demanded that a trial (yes, somehow it actually almost went to trial) be held in person. Eventually, the case was dismissed, but I had to waste a ton of time on this, even though all of this could have been easily cleared up in a more efficient manner. When I said they should compensate me for the time that they wasted, they had the audacity to tell me I am not entitled to any compensation. I guess they think they are entitled to wasting my time, though. I do scientific research 80+ hours a week, so I do not have any time to waste, and I am extremely annoyed by this circus.

Full on scam artists. I went to get 2 new plate stickers today and they charge $7.50 extra per…read moresticker for a convenience charge of handing over a sticker. After I was short $.50 ($101 per plate + $7.50 per extra charge) I was instructed to use the atm for a $3 fee by the extremely rude cashier. This place is a garbage can.

I've never seen so much misery in a workplace!! The girls here are so freaking rude!!! I think…read moreyou'd get better service visiting an inmate at a jail or prison than the service at this location!!! Last time I was here, I got into it with a rude employee and funny thing is I stopped back recently and told my wife maybe we should go somewhere else because they are rude here and sure enough I got major attitude trying to get plates and sticker for my wife. I wonder who manages this currency? I guarantee they are probably even more rude than their employees. Just my advice. Drive the extra 2.5 miles to the Melrose Park currency exchange. They greet you with a smile and are happy for your business and glad to be of service!!! Wish I can give this place 0 stars

Very fast and effective. Younger woman help me out during a bears game, highly recommend. Went to…read moreget a 7 day drive away permit since my car was impounded, only paid $29 with card. Not bad at all!

I went in for a car title transfer earlier today. I received stellar courteous service from the…read morelady at window LS3. I used this location several years ago and even back then they never disappointed me. Although there is another currency exchange near my house, its worth the extra time and mileage.

So I am driving into work, listening to the Serial Killers podcast on Spotify and discovered that…read moremy city window sticker was expired. I had no idea that it had expired at the end of Jan 2025 and here we are at the end of February. Good news is I did not get any tickets between the end of Jan and today. Even better news is that this currency exchange was close enough so I could get there on my lunch break. The woman behind the bulletproof glass was very friendly and very fast in taking care of me. It actually took me more time to drive over and back to work than it took to get the new sticker. So for me this was a five start experience: fast and friendly and no ticket. Nice thing about the location was that there was a parking lot, so I didn't have to deal with street parking, although there seemed to be plenty around.

6756 W Belmont Ave, Chicago, IL 60634 No wonder this place…read morehas low rating. The only good thing about it was location. I have gone here several times to use their services & customer service of staff ranges from poor to fair depending who is working. Today, was the final insult & I will never use this location again. Used their western union services & the woman working there was rude from the start. Instead of doing her job & providing helpful info, she made rude comments like " its very expensive" instead of just providing cost. Also asking where my mother is from. She also made a statement that I was using my mother to send money when I was helping send money for her sister's funeral. She refused to provide her name or name of her manager, so she obviously knew she was in the wrong. Is basic customer service skills & courtesy too much to ask for?

What a painless experience! I went online to trade in dollars for peso and scheduled an…read moreappointment on a Friday. On Saturday I got an email stating that my money was ready for pick-up. This location is situated in the mall area of the Shops of North Bridge. There is parking in the 516 N Rush parking facility. Access to the currency exchange is just outside of Nordstrom, across from the Jellycat plushy store. You can access Nordstrom from the parking facility. You have to take the escalator to the top, then go through the store to the mall. The currency exchange itself is a small enclosed area. The young woman, Tricha, who took care of me and The Queen was super nice and very careful when it came to counting out our money. She was great. She explained the exchange rate and carefully told us how much we had requested in pesos and counted it out in a slow manner so we could see each bill being counted out. She also explained the process for us to return any money not spent in Mexico to get back dollars. The exchange rates and service were very good and this will be my go to for exchanging dollars to foreign currency.

Small booth in the mall across from Nordstrom. Very easy to use except you have to pay with debit…read moreor credit card has a 3% charge.

I walked in and the place was empty. I stepped right up to the teller and said "God evening, I'd…read morelike to purchase a plate sticker" She did not say a word. She just grabbed my registration and proceeded to do her job quietly. I found it quite rude that she did not respond after I greeted her.

Horrible service. DON'T GO THERE!…read more June 2014 - went to get my city sticker and waited about an hour to get to the window and then another 45 minutes at the window. They were claiming their systems were slow, but with a line back up all the way out the door had no sense to inform people of an estimated wait time. Still chit chatting amongst themselves or flirting with customers that were at their window while customers are fuming in an unbelievably long line. Their slowness coupled with their systems being slow was no help. Sept 2014 - Went to get my annual city sticker today since the last one I got in JUNE was a 3 month sticker only. Today there were 3 customers being tended to at the windows and another 6 waiting in line. Not very busy at all (compared to JUNE). And yet their city sticker system went down. Waited until it was your turn to go to the window to tell you instead of announcing it to those waiting in line.They seem content to shorten their line and not willing to help redirect people on where else they can go. Just shrugged their shoulders. Definitely won't be going back to this location again. And seems they are somehow linked to the location near Milwaukee/Central and Belmont/Central, because they said those locations would be down too. So save yourself the trouble and avoid all three locations.