Service and parts dept is very disappointing. Rude and condescending worker overcharged us and was…read morenasty to us when we inquired why the price was double what we were quoted. Will not go back.

Be careful if your trading in they offer 6000.00 less on trade in than a local dealer offer me cash…read morefor 2018 Lund not impressed at all!

Excellent craftsmanship Great customer service and…read morereasonable prices. Drop off and pickup from Ypsi location

I called about 30 minutes before he was closing about a couch cushion that I needed fixed. He gave…read moreme a more than reasonable quote with two options based on what he needed to do and was able to fix it in about 10 minutes and squeeze me in same day. He was also very nice and highly professional. He mostly focuses on small jobs, which is perfect for me considering other places I asked were backed up multiple weeks with larger jobs taking priority and giving me a much higher quote considering it was such a small job. We're definitely recommending go back if needed!

My car broke down. Called the owner who was out of town. He called Phelps Towing and had Todd from…read morethat business tow my car to Crank-n-Go! Todd also drove me to church in his tow truck! Now that is quality service Bill Hewitt at Crank-n-Go and Todd at Phelps Towing!

My car broke down after visiting my sister back home in Jackson for her birthday. Luckily, we were…read morenot far from town and were able to get help. I had my car towed to Crank-n-Go after a quick Google search as I no longer live in the area and had no idea where to go. I've gone to other Jackson area places when I lived there and nothing but hassle. I digress. Google has this rated at 4.9 and the choice was made. Bill and his crew are absolute gems to work with. He called me first thing Monday morning and asked me what the problem was. Unfortunately, it was nothing good and much more expensive than I had hoped, but that's how it is with cars sometimes. When I picked up my vehicle, they made sure to show me the damaged parts and even lifted the car so I could see underneath. I honestly had never seen the underside of my car ever. They even sealed up a crack in my exhaust that GM quoted me over $2k to fix. The car runs as it should and I have been driving it all over the state ever since. Bill also texted to check up on the car's performance a few days later, which I've never had. Hopefully I don't break down in Jackson again, but if I ever do, it's going there again. Highly recommend.

We took our boat cover to this business to see a tear could be patched. We were told no as the…read morewoman ripped it another 1-2". Price quoted to replace was excessive and would not work on our boat; We told her our cover has clips not snaps. Clearly visible as well. My suggestion to others - Check your boat warranty! The cover is usually covered for the lifetime of boat warranty. Ours is. Wilson Marine repaired our cover under warranty. Check your warranty before you blow $2000.

The purchase of the awning went well. Put 1/3 down. Picked out 2 choices of fabric. The installers…read morewere at our house within 3 weeks. They were very professional and did a great job. However, the fabric was not one that we picked out. I thought the installer was going to contact the store about that, but I guess not. 4 days later I called to make the final payment, and the store was not aware of the wrong material being installed. I was hoping that they would make it right or give us a discount. But I guess not. The only reason I am giving them a 3 rating was because of the wrong fabric being installed. If the right fabric would of been installed, they would of got a 5 star rating. So if you order an awning......make sure the right color choice is going to be installed.