Technician was very good and extremely professional. He offered many suggestions. The work was…read moreprofessional.

I had the good fortune of having Mike come out to our home in Bossier recently to diagnose an issue…read morewith the ice machine on our GE side by side refrigerator/freezer. I called him in the morning one day after researching several other local appliances repair companies, and he was able to come out that very same afternoon. He was so personable and friendly, and within 5 minutes, he knew what was wrong with it. It was a very simple fix, and when he was ready to leave, he told me there would be no charge. I couldn't believe my ears. Any other company would have charged a minimum service fee, no questions asked. That really made an impression on me. A couple of weeks later, I called him again to check out 2 refrigerators we have that weren't cooling. Again, he made time to come to our home that very same day. He was here for 3 hours and worked diligently the entire time. By the time he left at 8pm, he had one fridge completely fixed and the other one accurately diagnosed with the part needed to fix it. The fee he charged us that evening for 3 hours of work was more than reasonable. The next morning, my husband went to pick up the part we needed at the supply store Mike recommended to us . In addition, with Mike's instructions. he was able to install it himself, which saved us some money. I really appreciate the excellent customer service Mike has provided to us and would not hesitate to call him again for any home appliance issue. In my opinion, he is the standard by which other companies should aspire to. I highly recommend him.

This man is not good!! We had to file a lien on him because he took our money and didn't bring…read moreparts he supposedly ordered! We aren't the only ones either! I've filed with the BBB of Tx and La.!! DO NOT TRUST THIS GUY!!

6 months ago and I still have not received my ice maker from him. Yes it was only $120 but we are…read moreretired seniors, and $120 is a lot to us.

I made an appointment talking with Amanda at Byrd. She was so kind and understanding. I got an…read moreappointment next day so I was very excited since I did not have a working dishwasher. Amanda sent Paul to help me. He called and asked if he could come earlier. I said of course. He arrived and I explained what the problems were. He immediately went to work and fixed everything. I was lucky he was so knowledgeable since I have a Fisher Paykel two drawer dishwasher. He had everything up and running in a matter of minutes. He also ran both drawers to make sure they were running correct. They were. He was understanding and thorough. I highly recommend Byrd Appliance Specialists and Paul. I will definitely be calling them again if I need any appliance repairs since this is my first time using their services. I give them

Reliable timely affordable and dependable service. Well…read morepleased with my order and repairs

Jeremy was just terrific at finding the problem and correcting it. He also gave me some tips to…read morehelp make my life easier when dealing with the appliances. I'll ask for him the next time I need repairs. I told my sister about his workmanship and to ask for him the next time she has a problem because she already uses Twin City

Service worker was very professional, patience, reliable, friendly and knowledgeable.read more

Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Scott texted to remind us of our appointment the day before and the morning of our appointment. He…read morewas very professional and was able to fix our gas stove. Great guy and great affordable work. Thank you!

I have a 2yr old LG Oven that stopped heating up on me so I call a local repair guy. He comes out…read moretries turning it on and decides I need a new control panel and lcd display and recommended I get a new oven. I then decide to call Maynard Appliance. Brandon comes over takes the oven out of the wall, takes off the some casing and finds that a wire popped off and was able to fix it within 15 minutes. Goes to show you how important it is finding the right people for the right job is. I highly recommend Maynard Appliance Repair!

Great repair service. Answered all my questions before and during the reapait on my LG fridge…read more Even though he was assigned by LG, he went above and beyond to give us the service we needed. Highly recommend.

I attempted to schedule a service call but was told that they would not service our area despite…read moretheir advertisement here on Yelp stating that they service a sixty mile radius and my location being within that radius.

Technician Jordan D. came out promptly, answered any questions, fixed the problem with a…read morepractically new LG fridge/freezer; he had to order parts, but that was done quickly, replacement parts installed and problem solved. Couldn't ask for better service.

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

My husband and I bought a used washing machine from this store on a Friday and got it home and hook…read morethe machine up pushed the button and the machine did not work the lights were on but when we pushed the button it wouldn't work. My husband called and left a voicemail the same night letting them know that the machine was not working. They were closed the next day and wouldn't be back until that Wednesday. We took it back that Wednesday and the guy pluged it up and said that the machine was working but when he did it he used a tool to leave the door open and it did work but there were no lights on. We told him that we didn't want it and they told us we would have to pay a 25% restock fee. Why would we have to pay a restock fee when it didn't work when we got it. I'm warning anyone who is planning to go there to check your merchandise out before you leave that store or get something in writing stating that you can bring it back if it's not working.

From the owner: Why Pay More for Household Appliances? Are you in the market…read morefor a household appliance? Don't pay more elsewhere when you can get quality, reliable appliances in Shreveport, LA at Best Used Appliance Superstore. We've got an array of quality appliances for your kitchen, laundry room and elsewhere. We can also repair your broken appliances. Call today or visit our superstore for more information.

Service was fast. They were able to resolve my situation perfectly. They even cleaned up the…read moredebris. Even my tenant was impressed. I spent 3 days vacuuming out my attic, applying energy efficient baffles and new insulation so I was pretty particular. Here is the before and after photos

I was staying in Mansfield and noticed that the air conditioner was making a weird noise and was…read moreleaking water. This was on a Sunday. I reached out tto Atlas and Chris was able to come over that day! After thoroughly checking out the system he decided on a plan of action. The downside was that he suggested we turn off the A/C. The temp was around low 90s, so that wasn't the sort of news I was hoping for! Anyway, to my surprise he arrived back at our home at 9am the next day. It took him about 60 - 90 minutes to square away the problem. Afterwards, we were cooling our heels in comfort! Great job by Atlas!