We were referred to Dr. Feng's office, where my 97-yr-old mother received a thorough evaluation…read morefrom Dr. Tiffany Hong. From the very beginning, we felt she was in caring and capable hands. The exam was comprehensive, and everything was explained with patience and clarity. When we returned two weeks later for the hearing aids, Audiologist Suzette Xie took the time to gently guide my mother on how to use and wear them, making sure she felt comfortable and confident throughout. The fit was excellent, and my mother can now hear clearly again. Conversations now feel natural, and the simple relief of not having to repeat everything has made a huge difference for everyone in the family. We're truly grateful for the care and attention she received. The office has a very friendly atmosphere, and the staff were accommodating with no attitude, even when I needed to make a last minute change to my appointment that day. The wait time was under 10 minutes. Highly recommended.

Dr. Kathy Feng, a New York State licensed Doctor of Audiology for over 12 years, was highly…read morerecommended by a Columbia Medical Center Audiologist to have my hearing aid device made. Well-explained orientation, very precise and patient on how to operate and maintain a hearing aid device. As well as amazing, well-ethical staff, I have seen at a health care clinic. I am impressed with the final product as well, high-end quality and packaging.

I am giving 1 star because I am disappointed and frustrated. I have been trying to get help with…read moreaudiology and hearing aids, but i felt confused and unsupported. I brought my paperwork, but it still was not enough, and I did not understand why. My sister helped me by FaceTime to communicate with the doctor/audiologist, but even then the doctor seemed confused about what I needed the paper for. That was very frustrating for me because I am Deaf and communication is already limited. I have needed hearing aid support for many years, and I really hoped this place would help me move forward. Sadly, I left feeling disappointed and had to cancel and try to get a new referral somewhere else. I am sorry, but I want to speak the truth about my experience. I hope they can improve communication and support for Deaf patients in the future.

I am extremely frustrated with the experience my grandmother and I had at this office. We arrived…read moreat 10:45 a.m. for her 11:00 a.m. appointment, but we were not called until approximately 1:04 p.m. Waiting over two hours for a scheduled appointment is simply unacceptable. The delay caused my grandmother to miss another medical appointment she had with a different doctor, which she ultimately had to cancel. This created unnecessary inconvenience and stress for her. I understand that unexpected delays can happen, but a wait of this length without timely care or clear communication is very disappointing. It gives the impression that the office may be understaffed or that there are operational issues that need to be addressed. Regardless of the cause, this situation should be investigated because it is not a normal or acceptable experience for patients. Unfortunately, based on this experience, I cannot recommend this office. I hope management takes this feedback seriously and makes the necessary improvements to ensure other patients do not experience the same situation.

Doc was incredibly helpful and clear. No hard sell, just useful information. Everything was…read moreorganized and pleasant.

I wish I'd gone to see Dr. Krasnick a long time ago. The appointment was so much easier than I…read morethought it would be. His staff was friendly; I got an appointment within a week. The office was convenient, comfortable and didn't feel overly "clinical." Dr. Krasnick took his time with me and answered all of my questions. And now I feel more confident and reassured about my hearing.

Dr. Monica is great. She knows her stuff and is patient and helpful. I have the Lyric model, so…read moreneed to go about 1x/month. She makes it pleasant and painless.

This was my first visit to NYC Hearing Associates and I couldn't be happier! Dr. Weible and staff…read moreare extremely cordial and knowledgeable. They took the time to explain in detail each test that was going to take place at my appointment and the expected results. Immediately after the exam, which was very efficient, they explained the results and thoroughly answered any questions that I had. This is a very professional practice with warm and welcoming staff. I highly recommend!

Very knowledgeable and professional. Great Hearing Aid provider. Highly recommended.read more

I had a great experience while I visited Dr. Nelson's office. He was very knowledgeable and…read moreinformative. The staff was very friendly as well. I will definitely bring my husband here to get his hearing checked and hopefully get him some hearing aids!

Best audiologist in the city. This office is an extension of their midtown office, but better…read morelocation for me. Perfect for a stop in if you need help on your hearing aid or for long term audiology care. NYC Hearing Associates customer service is top notch, I purchased hearing aids from them, very knowledgeable on what is out there, plus they provide free batteries, free wax traps, and free adjustments anytime, they are all about building strong customer relationships. Dr Seth Weible is a great audiologist, great to talk with, helps me explore all alternatives and options, and I would highly recommend him to anyone seeking an audiologist.

Knowledgeable, helpful, and nice. Three attributes that, when put together, make for very pleasant…read moreexperience at NYC Hearing Associates. I couldn't recommend them more highly for anyone suffering hearing loss.

Friendly and affordable! They have all hearing aid options and explained the different hearing aids…read moreand features.

Very unprofessional. I could her the phone vibrating while doing the test…read more she was more interested in selling me devices than showing me the results and explaining. I emailed and no one cared to reply. So I phone and after 2 weeks, I still didn't get the results saying that the audiologist didn't have time to look at the results. A wast of time and totally unreliable.

Dr. Marta is great. I couldn't be more pleased with my experience at Audio Help. She's efficient,…read morepatient, an excellent listener, clear communicator and really knows her discipline.

I understand that hearing aids are a significant investment, which is why I was disappointed by my…read moreexperience with this practice. In April 2021, I purchased my first pair of hearing aids (Widex Moment 110 RIC) from audiologist Marta Gielarowiec for $3,650. At the time, I was told these were among the best hearing aids available. As a first-time hearing aid user, I trusted that recommendation. Unfortunately, I continued to struggle with hearing in environments with background noise, such as restaurants, parties, and other social settings. Conversations often became difficult to follow, and I frequently had to ask people to repeat themselves, which was frustrating and embarrassing. About a year after my purchase, Dr. Gielarowiec began encouraging me to replace my hearing aids, explaining that hearing aid technology advances rapidly. While I understand that newer technology becomes available, purchasing another set so soon after spending thousands of dollars was simply not feasible for me. What concerned me most was that the pressure to "upgrade" continued during subsequent visits. I felt that the focus had shifted from helping me get the most out of my current hearing aids to encouraging another sale. My concerns were reinforced when my husband sought to have his hearing aids repaired. We were told they were more than five years old and could not be repaired. However, another audiologist successfully repaired them and informed us that many patients continue to use and service hearing aids that are well over five years old. Based on my experience, I did not feel that my long-term hearing needs were the priority. If you value an audiologist who focuses on maximizing the performance and lifespan of your existing hearing aids before recommending costly replacements, you may wish to explore other options.

called # 1212-722-5570. Wait time is 11min to get to the operator........ however, the…read morerepresentative was pretty nice and quick to find next availability which is next day. But this location only have Dr Lin or Dr Ashman who all Yelper complain about, To be honest, Dr Ashman was pretty friendly as well as he's done the test and listen very carefully. If you're arriving early, on the 1st fl there's a deli and cafe that place to eat and relax. I think depending on who pick up the phone. some women representative are very bad. rude they don't know what customer services means. If you come earlier, there's a small deli spot cafe and seat to wait. I attached photos. At the front desk gives you excuse letter after the visit. I just took one star off one of the medical assist was very frustrated and asking multiple questions that if we need help. I've attached photos and I hope it will help the atmosphere.

Dr. Rechtweg is incredibly personable, kind, smart and patient. I was a new patient and he made me…read morefeel like we were old friends. He explained everything to me clearly and I was very comfortable. I was able to make an appointment easily on line as well. I highly recommend this doctor.

Advanced Hearing on Atlantic is THE BEST hearing offices PERIOD. I took my Father to three other…read moreoffices before taking him to see Dr. Leigh Ann Randon. Dr. Randon was not just professional, she was kind, patient, caring and spent a lot of time with my Father. She did a thorough testing and even let my Dad demo more than one hearing aid. Tiffany the receptionist is awesome too. There is a reason why they are the No. 1 rated hearing center year after year.

Pretty much the best audiologist's office I've been to. The office is warm and welcoming, as well…read moreas the people who work there. I'm always greeted with a smile and I leave with comfort knowing that I am taken care of. Alisa was very helpful in identifying the best hearing aid for my hearing level and never hesitated when I needed something fixed or modified. It's one thing to have a regular audiologist that does their job, but it's another to have one that actually cares and takes their time to understand you and your needs. Thank you to Alisa and the team at Advanced Hearing Center for making my audiology experience a great one!