The apartments itself are very nice but there are several reasons for the negative review. I have…read moreseveral pictures to support the review and will post them on yelp as well as apartments.com -Smoking everywhere. Cigarettes and weed. Cigarette smoking will take place at the entry and exit of the garage entrances so have your windows rolled up always! Smokers are friendly but it constantly reeks of cigarette smoke. Hallways always smells like weed. Residents smoke along the property sidewalks and grass as well. -Balcony compliance is not followed here. People have anything and everything on their balconies. It's a bit tacky. I've lived at other properties where it was beautifully maintained, this one is very different. People routinely dump water off higher balconies which lower ones feel the effects. -Others cannot respect personal property in the garage. Whether it's drawing on a dirty car or taking something sharp to scrape off stickers on your car. there have been several instances where people had their car broken into, motorcycle stolen, and I had a sticker scraped off my back window. There are no internal garage cameras. There are allegedly cameras at the front entrance but I am unsure if they work. -There are several steps throughout the property making it not so ADA or dog friendly. the back area, front area, and pool gates are the only areas with ramps or flat. It's really not for those who cannot do stairs. Only 2 elevators that are not that big. -Lots if sketchy people at RTD station next door. There are constantly Douglas County Sheriff being called for suspicious people, breaking, or rowdy kids. BEWARE. We were walking her dog on Night two after moving in and a deputy asked if we saw someone with a knife.....ugh. -Dirty trash areas! Grosssss. Where it's the recycle areas or trash cutes, it's always littered with trash and cigarette butts. It's horrible, especially in the middle of a pandemic. It's horrible adults cannot clean up after them selves and it's definitely not the responsibility of the apartment complex but they do nothing about it. They continue to let residents carry-on. -Staff is very polite....but passive. You can tell they do nothing to hold people accountable. Seems like they just go through the day to day motions. They don't seem to care about making your living experience great, they cared about getting our money. We eeee truly disappointed with our experience here. We are living out of a hotel because of this property. There are several others moving out this week too as they were not happy as well.

We decided to break our lease early at Lincoln Station Apartments, moving out March 28 . We gave…read moreour notice on March 1st, understanding the need for a 60 day notice we knew we were going to pay rent for 60 days (all of March and all of April) plus a 1 month rent cancellation fee. Even though we agreed to the terms, Camden decided to charge us all of May rent as well since they did not find a tenant on time. Keep in mind we paid for 60 days of rent, essentially providing a 60 day notice. Giving them 2 months to find a tenant. When talking to management, they are mentioning we are rent responsible until the apartment is rented, meaning if it doesn't rent until July, we would pay until then. Management is stubborn and did not provide any sort of documentation.

My wife and I just moved out of these apartments because my wife got a great job offer in Arizona…read more We loved our apartment, it was clean, modern, and lots of open well lit space! The pool was nice and the fireplaces in the park areas were very nice also. The staff was always very friendly and responsive with any needs we had. The price was reasonable, considering the area, and they didn't up our rent for the next year very much had we stayed. Thanks!

Would not recommend. My only goal is to help renters. Caroline specifically is the worst property…read moremanager I can imagine (if she still works there. It's been some years since we've been there, but I felt it still worth calling out.) They tried to increase the rental prices when it stated explicitly in our contract that they could not. It took a fight to get the issue resolved but we were correct. There were actually 3-4 clauses total that were an issue; thank goodness for our lawyer - and he's encouraging a class action suit. Aside from a shady business practice, the location doesn't have a lot to offer. It's very far away from everything and cut off by Lincoln, which gets busy and congested. Few things walkable, not a mature neighborhood. I'd choose the apartments by the light rail over this, but recommend the tech center. Editing to add: The manager is putting what I consider to be private information (when I lived at this location) on the internet, so I think that's a good proof point. To answer the other question about what else I had an issue with: They also were rude during the negotiation (so I DID take it to the manager, and we had to fight with a legal team and, as mentioned, we were correct.) I also feel the walls in the apartments are very thin, and there was little to no security measures. (No cameras in the parking lot, or at least not away from the main office)

when I moved in and I pretty sure it's in my lease this was a smoke free complex. they have…read moreallowed smokers to move in, I can't open my windows because of this and now it's coming through the vents. I will be fil8ng a complaint with management and the city because this is a health hazard and I hav3 asthma and am unable to breath. we have lived here almost 2 yrs no issues management changed and now it's hell to live here

I have very LARGE RATS that have made a home in my unit and the leasing office has failed to do…read moreanything regarding this for months. RATS carry disease which spreads to humans as well as our animals. I have had to replace my mattress as well as take my dogs to the vet for being sick. I have had to throw away tons of food that the RATS have chewed through and the amount of feces and urine they have left in my unit is awful. When speaking to the leasing office regarding reimbursement for out of pocket they told me they REFUSE TO PAY me any money. I am filing in smalls claims court for the damages. They staff here is completely unprofessional to say the least.

It is always a pleasure working with this team. They are friendly, professional, and always willing…read moreto help.

Someone I know has not even gotten the chance to move in and there is already a problem on YOU…read moreguy's side (the office). She (the mover) has already paid everything and signed papers just to not receive the apartment she specially wanted and told the lady that was giving the apartment tours the exact apartment she wanted. She was given a paper copy of the layout of the exact apartment that she wanted and was somehow given by the office an apartment she never even toured, let alone not even got a paper layout to look at for the apartment she was given... This makes no sense and is unacceptable. The office is saying that they cannot switch it due to whatever reasons. I wish we would have known how bad the other reviews are before we even looked into this apartment complex. How can the office give someone an apartment that never got toured or even got a paper copy layout to look at. Not only that when the person that is supposed to move went inside the apartment, it was nothing like the apartment layout that she had specially stated that she wanted, the apartment she walked into was disappointing, not clean like a new apartment should be, and the paint cover ups on the wall is easily noticeable as it was the first thing she noticed. This is NOT an exaggeration. At this point this does not seem like it was a mistake, as if it was done on purpose and after reading the other reviews. From this standpoint it seems as if they allow people to tour the nicest apartment to convince someone to move in and the office gives them a random apartment that was never toured, talked about, or known of by the mover. Yes, that may be a stretch but however for a first impression on a apartment someone is newly moving into this is a terrible first impression on how you guys treat your tenants now and how you guys could potentially treat them in the future. I can see from the other reviews other tenants have already been treated bad. It is crazy to me and i'm sure it is to other people that a apartment complex has more bad reviews than good. Please if you think about moving here, stop what you're doing stop thinking about it and find a better place.

I love the location! The current office staff are great! Riley is always smiling and helpful. Drew…read moredoesn't hesitate to take care of situations that need attention. It's quiet and I see wildlife and beautiful sunsets! I am close to shops, restaurants, and my job. The maintenance staff is not great. It takes weeks and constant requests for service. The property isn't so big as to justify the lack of urgency and efficiency. Besides that, I am glad to call Trailside home.

The staff at Trailside has been so wonderful to work with. Drew, Riley and Jamie have been such…read moregreat help to my Dad who just moved in. He feels very comfortable at Trailside.

Its been great living here. The apartments and community as a whole are well maintained. The staff…read moreis amazing Matt and Sarah are so friendly. I love that they do community events to get people together. The gym, pool and fitness area are well maintained. The surrounding area is nice with a big park. I would and have recommended the Palmer to others.

Be aware of thiefs -…read more Someone stole a suitcase from my garage. The garage door malfunctions. I was told by the management, who apparently saw my garage left open yesterday whole day - that its not their job to inform the residents regarding the garage is open or not. Due to the door malfunction and unwanted negligence someone stole my suitcase and I lost stuff worth a lot. My garage is in a different building and I am working from my apartment and never knew that garage was open. Someone who is sensible witnessing such thing should be courteous to inform the tenants rather than remind me that its not their job. We live here to feel safe and not to be robbed. Also, they don't have any cameras protecting us or these buildings. I spoke to the person in the office and was told they don't have cameras outside. I have filed a police complaint and also I am just speechless with this awful incident.

February 24, the furnace in my apartment goes out, resetting circuit breaker doesn't help, I notify…read moreproperty management immediately, and for each of the three days I've been without heat in the apartment. It is now 4 pm February 27 and a technician finally shows up to troubleshoot and hopefully repair the furnace. The forecast tonight is for temperatures to drop into the low teens... Let the facts and the property management actions speak for themselves, regardless of their marketing spin. There simply is NO excuse for this, try as they may. Do yourself a favor and look elsewhere...

They completely ignore my calls and emails. They have zero accountability…read more They have removed many negative reviews that were on here to prevent their rating from doing down. I don't understand how Yelp is removing people's honest review of this place. It's sad.

I've only lived at Contour 39 for about a month, but from my very first visit it was clear how much…read morethe staff truly cares about the community and the residents. The atmosphere feels like a real neighborhood rather than just another rental community, which immediately made me feel comfortable choosing to live here. One of the first things I noticed was how the office staff knew many of the residents by name and greeted them warmly, almost like family. Kaye and Deanna in the leasing office are wonderful and truly set the tone for the community. Their friendliness and genuine care for residents really stood out to me from day one and made the entire experience feel welcoming and personal. The maintenance team has also been exceptional. They are incredibly efficient, responsive, and genuinely willing to go the extra mile to help residents. It's rare to see a maintenance staff that is both quick and so friendly and professional at the same time. I'm still fairly new here, but so far I'm absolutely loving my experience at Contour 39. Based on what I've seen in just this first month, I would highly recommend this community to anyone looking for a place that truly feels like home. I hope Kaye, Deanna, and the maintenance team receive the recognition they deserve because their dedication truly makes Contour 39 feel like a place residents are proud to call home.

Just wanted to drop a note of appreciation for Caleb's outstanding work in getting my AC back up…read moreand running! From the time I placed the request until the work was done, was under 2 hrs, which is incredible service! Thanks Caleb

Over 4 years we have had 4 different management companies. A slew of different maintenance…read moresupervisor. An obscene amount of office employee. The turnover means a whole lot of mismanagement. They never are on the same page as a management, and we where told that the office employees don't have access to maintenance record. On 11/25 I put in a service order for our washer. Every appliance in our apartment is decade's old, and hasn't probably ever been replaced. The washer was not spinning the clothes the way it should. Maintenance said they would order a new washer and it would be here MONDAY OR TUESDAY of the following week. That would have been 11/30, 11/31ish. That week came and went without any communication about the washer. Ok it's Thanksgiving week, the next week came and went, still ZERO COMMUNICATION. Monday 12/9 I finally call. They say it was on backorder. 12/16 we call again, as they haven't bothered to follow up with us at all, they say it's been ordered. Still no washer .. 12/19 my spouse goes into the office and they tell him it will be here on Friday 12/20. All day we wait, ZERO COMMUNICATION again from them, 1pm my husband calls. Office worker says they are about to go into a meeting she will bring it up, 4pm we heard not a single word, they didn't bother to follow up once again, what a surprise. My husband goes into the office and they proceed to tell him basically all well. He ask to speak with property manager and he is told he is busy. Staff tells him maintenance is on vacation, and wont be back till the 1st of the year and their closed Tuesday, Wednesday, Thursday and Friday. Which means we will continue to be without a washer till after the 1st of the year. They refuse to provide any information for the property management group besides an email. They offer a different unit to go to, meaning we have to haul our laundry back and forth from another unit. This is acceptable for a few loads but week after week is ridiculous, and they couldn't care less about the inconvenience. Oh and someone was suppose to come and clean out the fire hazard dryer lint from our dryer, and they basically forgot about it and never even put in for someone to come out. I could write multiple pages of issues. It took all of the summer for them to fix the large and dangerous potholes in the parking lot, and for some reason prioritized remodeling the office and pulling out bushes. They never keep the breezeway clean. There was thousands of hornets all over the complex this summer, and the cthey pulled out all the bushes making it 100 times worse. I should also mention the mice, they complete work orders without ever sending pest control, and refuse to patch the holes behind stove allowing them in. Our first year here it took their maintenance 9 months to figure out that the banging on our bedroom wall was the huge amount of sediment build up in our water heater. Once they finally did figure it out their mantinence supervisor Hector flipped me off and called me a bitch for becoming frustrated. Edit to add- On Friday they said that the empty apt would be left open for us to use the washer in that unit, today when we went, guess what? Apt is locked, what a surprise. Just another example of the poor communication, and management.

I wish I could give zero stars. I was told to submit anything maintenance related through the…read moreportal when I moved in last year--they didn't want to do a walk through with me--too much work. So I did my own "walkthrough" by myself and submitted 10 work orders. I received 10 emails confirming receipt of the requests but no one ever contacted me to resolve the requests. I had to call numerous times to get the requests handled by maintenance. This happens every time I submit a request: somehow the request gets deleted in the system and no one knows about it until I call. Josh is helpful but he's not even the maintenance person for our complex--he works for the complex across the street, Ranchstone, which apparently gets their maintenance requests handled in a timely manner according to the property manager who answered my third call about my fireplace. There was a water main break in Dec 2022 and the exposed and cut drywall is still dangling from the ceiling in the breezeway (June 2023). When they cut open the ceiling, they left all the debris in front of my door and breezeway floor, didn't clean up anything, and I called and emailed them multiple times. I swept up the mess in front of my door myself and after countless calls and emails, the maintenance man showed up and cleaned up most of the debris in the breezeway but the drywall debris is still all over the steps in the stairwells. This is supposed to be a non-smoking complex but the tenants in at least two of the units in my building are seen smoking (and smoke billows through the breezeways affecting the rest of us and through the HVAC system so I have the smoke entering my unit) on their patios. The property manager has been told about this since day one when I moved in and they do nothing about it. My kids and I now have sinus and congestion issues because the smoke enters our unit through the ducts and we can smell it in every room of our apartment. We can't even have our patio door open because the smoke comes into our unit that way too. So I spend more money on electricity to keep the unit cool instead of being able to enjoy the fresh air outside. The complex boasts its resort-style amenities--so far from the truth. I've tried to enjoy the hot tub twice in the year I've been here and it's been broken both times. The pool is supposed to be heated in the winter but they were "having issues" with it even last fall. They won't accept packages for you, deliveries aren't made to your door, and you have to pick up your packages (within 3 days or it's sent back to the sender) from the locker hub in the clubhouse which has doors that won't open when you try and leave; I've hurt myself numerous times just trying to open them. This is not "resort-style" in my opinion! They're tearing up and changing all the landscaping around the leasing center to try and attract more tenants but they won't fix the drainage to address the massive pool of water in the parking lot after every rainstorm. You get out of your car and you walk through 3 inches of water. I'm not renewing my lease after the rent and fees increase. And the renewal contract states that you have to make another lump sum security deposit or they can divide it up and add it to your new higher monthly rent payment. I'd be paying almost $2500/mo for a 2 BR with the raised rent, all the fees, and the divided security deposit. Doesn't include a detached garage which would be an additional $125/mo.