I had a great experience with my HVAC technician and would highly recommend him. He arrived about…read more10 minutes early, was very communicative throughout the process, and was professional from start to finish. He quickly identified the issue with my AC and clearly explained the problem and available options. I appreciated that he was honest, straightforward, and never made me feel pressured. I decided to move forward not only with replacing the faulty part, but also with having the condenser cleaned while he was here. He worked quickly and efficiently, resolved the issue, and got everything running properly again. I really appreciated his professionalism, knowledge, and fair pricing. It's hard to find someone reliable and trustworthy, and I'm very glad I found him through Yelp Also another place is that he likes dogs

I had a great experience with Air Mighty Air Conditioning. During this heatwave we noticed our AC…read moreunit was pushing out warm air. Gave them a call and Mike the owner set up a time that day to check out what the problem was. Jesse came by that same day to check it out, and we went through all the test including refrigerant, condenser, contact board, and checking the coils in attic. None of the test looked too good, and the outside unit was definitely leaking refrigerant. In the end we decided to change out the entire ac unit as well as the coils in the attic. The price was fair, and they were here early morning next day. Their hard working team of 3 worked most of the day putting in the new unit, and by mid afternoon we had AC again. I definitely would recommend their AC services and would use them again.

I had the Sano guys contacted over the weekend and their response speed was amazing. I got…read moresomething in the books to have them come out on a Tuesday of the week when i had reached out to them 2 days before. They promptly came out and did what I asked and fixed my problems. I appreciate that. Thanks!

We had a leak in our AC, and their technician, Jim, came out to take a look. As a business owner…read moremyself, I can tell he's a great guy--very knowledgeable, extremely patient, and not pushy at all. I didn't end up hiring them to fix the leak because my AC is still under warranty, so I had the original installer handle the repair. However, I would highly recommend this company--especially Jim--to everyone, including my neighbors in OC.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

Andreas L. and Julien L. were great to work with. From the start, they were personable, easy to…read moretalk to, and most importantly--honest. There was zero pressure, which I really appreciated. They took the time to walk me through everything and gave me multiple options so I could choose what made the most sense for my situation. I received a quote within minutes, and everything was clear and straightforward--no surprises. You can tell they care about doing things the right way and not just making a quick sale. My family has also used them before and had nothing but good things to say, so that definitely gave me confidence going in--and they delivered. I'd absolutely recommend Andreas and Julien to anyone looking for reliable, professional service.

***3/6/26 estimate review with Sean***…read more I called on 3/5/26 to schedule a free estimate for a duct repair. My husband helped me connect my Ethernet cable to my work station that is located in the room behind our closet. In order to do this, he went through two walls and found out he punctured through our hvac duct. Oopsie. We saw pink insulation and knew it was our boo boo. Sean was my tech for the day. They have a nice text notification of the tech with a small biography. This was a nice personal touch. Sean was so kind to wait 10mins for me while I finished a work call. He was friendly and professional. I informed him of the issue we identified and he was able to verify we did in fact puncture it with a scope. He showed me the photos after. While he waited for the owner to assess the project for pricing estimate. After he got the estimate from his boss, he explained everything to me. He even hand wrote the estimate in cursive- a lost art that I appreciated seeing. Even though I did not go with either one of my estimates due to high pricing for a relatively small project ($945 Haven, $850, $1025), I greatly appreciated the great service from Sean. He is truly a gem and a kind person. Thank you, Sean for having a superstar attitude in what you do, and being so professional.

x 5. Operation OverChill was a success. Mission accomplished. Bravo zulu…read more The N-Gen squad rocked up and BREACHED the attic trap door with tool bags, STORMED the previous installation that held our home comfort hostage, IDENTIFIED the hostile tango (a wily unit with deceptive drainage), and neutralized the problem with EXTREME prejudice. I heard a POP-POP and the system went down. One shot in the plenum, one in the coil. They installed a democratically elected ruler of indoor comfort that is committed to equal airflow for all rooms. HVAC gone rogue? You could do worse than to get an estimate from The N-Gen. We'll keep them on speed dial while keeping their last names private in the review photos. They liberated our home from uncertain climate control. These service-minded mercs didn't even require us to pay the invoice in crypto. Hooyah. I love me some monthly payments in USD. Believe.

Scheduled an AC tune-up with Nexgen a week ago for today between Noon - 3 pm. Received a…read moreconfirmation email yesterday. Took the day off from work to be home. At 3:30, after no appearance, called them (833-202-2270). 1st time, they disconnected before answering. [Incompetence]. 2nd time, after about 30 rings, a woman finally answered who barely spoke English. She informed me that they had tried to call me earlier that morning to reschedule. . . for another day! [Lie; I worked from my home all day and my caller ID displayed ZERO calls]. So, assuming they had "tried to call" me, why didn't they try calling AGAIN so I would not have wasted my entire day? [Unprofesssional and Sleazy]. Guess which company I will never even attempt to use in the future? Hint: "Fool me once. . ."

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

From the very first phone call, I had a great experience with All City Plumbing. I spoke with…read moreJazmine, who was friendly, professional, and took the time to listen as I explained that the floorboards in our main bedroom were wet and we were worried we had a slab leak. She scheduled us for the first available appointment at 8:00 a.m. the very next morning. Our technician, Alexis, arrived on time and was incredibly respectful and professional. He walked through the issue with my brother and father, performed a thorough assessment, and clearly explained exactly what was causing the problem. After a brief conversation with my brother, it was obvious that Alexis and All City Plumbing were the company we wanted to trust with the repair. Alexis was extremely knowledgeable and took the time to explain everything he was doing. He even showed us, using a camera scope, that our pipes were clear and free of tree roots. That gave us tremendous peace of mind and ended up saving us a lot of money by avoiding unnecessary work. The quality of service, honesty, and professionalism were outstanding. On top of that, the work is backed by a one-year warranty, which gives us even more confidence in the repair. We will absolutely be calling All City Plumbing again for any future plumbing needs. Highly recommend!

Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

From the very first phone call, I had a great experience with All City Plumbing. I spoke with…read moreJazmine, who was friendly, professional, and took the time to listen as I explained that the floorboards in our main bedroom were wet and we were worried we had a slab leak. She scheduled us for the first available appointment at 8:00 a.m. the very next morning. Our technician, Alexis, arrived on time and was incredibly respectful and professional. He walked through the issue with my brother and father, performed a thorough assessment, and clearly explained exactly what was causing the problem. After a brief conversation with my brother, it was obvious that Alexis and All City Plumbing were the company we wanted to trust with the repair. Alexis was extremely knowledgeable and took the time to explain everything he was doing. He even showed us, using a camera scope, that our pipes were clear and free of tree roots. That gave us tremendous peace of mind and ended up saving us a lot of money by avoiding unnecessary work. The quality of service, honesty, and professionalism were outstanding. On top of that, the work is backed by a one-year warranty, which gives us even more confidence in the repair. We will absolutely be calling All City Plumbing again for any future plumbing needs. Highly recommend!

I have called All City Plumbing whenever we need a plumber. I have also referred others to this…read morecompany. On this occasion, Jessie N. (Anaheim location) came to our home for repair. He was very personable and friendly. He assessed our requested plumbing repairs and then quoted us a price. I was relieved that the pipes under the bathroom sink did not need to be replaced. It was a simple fix; change the faucets and sink stopper. He was honest about this instead of trying to fleece us into buying a whole new set of pipes. My wife's bathtub drain was snaked, and he replaced a sink stopper downstairs. He thoroughly cleaned up the work area and did not leave a mess. We were not over charged nor were we lied to so he could make more money. The honesty and detailed work are greatly appreciated. All City plumbing, you did it again; I'm a satisfied customer once again! Thans for sending Jessie N. to our home. John M.