Andreas L. and Julien L. were great to work with. From the start, they were personable, easy to talk to, and most importantly--honest. There was zero pressure, which I really appreciated. They took the time to walk me through everything and gave me multiple options so I could choose what made the most sense for my situation. I received a quote within minutes, and everything was clear and straightforward--no surprises. You can tell they care about doing things the right way and not just making a quick sale. My family has also used them before and had nothing but good things to say, so that definitely gave me confidence going in--and they delivered. I'd absolutely recommend Andreas and Julien to anyone looking for reliable, professional service. read more

Haven Air Conditioning - The best - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

***3/6/26 estimate review with Sean*** I called on 3/5/26 to schedule a free estimate for a duct repair. My husband helped me connect my Ethernet cable to my work station that is located in the room behind our closet. In order to do this, he went through two walls and found out he punctured through our hvac duct. Oopsie. We saw pink insulation and knew it was our boo boo. Sean was my tech for the day. They have a nice text notification of the tech with a small biography. This was a nice personal touch. Sean was so kind to wait 10mins for me while I finished a work call. He was friendly and professional. I informed him of the issue we identified and he was able to verify we did in fact puncture it with a scope. He showed me the photos after. While he waited for the owner to assess the project for pricing estimate. After he got the estimate from his boss, he explained everything to me. He even hand wrote the estimate in cursive- a lost art that I appreciated seeing. Even though I did not go with either one of my estimates due to high pricing for a relatively small project ($945 Haven, $850, $1025), I greatly appreciated the great service from Sean. He is truly a gem and a kind person. Thank you, Sean for having a superstar attitude in what you do, and being so professional. read more

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Our tech, Jake, was amazing! We requested a diagnosis and got it and thankfully it was not nearly as bad as we expected! Jake is a very pleasant and knowledgeable friendly young man.We were blessed today! Our system was short cycling, icing up, and hadn't been serviced in about 4 years. Jake took a look at the refrigerant charges on the outdoor compressor as well as the furnace/blower in the attic and determined that the problematic system only needed to be cleaned. He provided exceptional customer service, super friendly, and was very knowledgeable about our system and shared a lot of his knowledge with us as well as recommendations. He fulfilled our request and then some; met expectations at an affordable value and look forward to doing business in the future. Thank you, Haven for sending Jake! read more

Great service and expertise. Sean is the best! Very knowledgeable and professional and took extra care to make sure everything was up to speed on my a/c system read more

I like to do my research before big purchases--not just out of curiosity, but to make sure I'm getting quality work. I don't mind paying a bit more for peace of mind and long-term reliability. I first used Haven years ago, when they were still Mighty Ducts, to replace my ductwork. The results were great: cleaner air, good efficiency gains, and excellent follow-up from Andreas, who even sent free materials to help quiet things down. That experience made it easy to call them again when my aging AC and furnace needed replacing. Andreas gave a detailed, low-pressure bid. While I found cheaper bids, I went with Haven because I trusted their work. The new Lennox heat pump and two-stage furnace were installed by Hector and his crew, who were professional, communicative, and thorough--they even moved the outdoor unit to a preferred spot for me and widened the intake for better airflow, something most companies probably wouldn't do. After installation, I had a few issues: air leaking from the evaporator box and water pooling on the outdoor line wrap. While it was frustrating to need follow-ups on a premium job--and to have some debate over how serious the leaks were--Haven came back multiple times, at no charge, and fixed everything properly. Once sealed, energy use dropped 17%, and the system worked as expected. They stood behind their work, and that was appreciated. My only real disappointment is with the Lennox equipment itself. It feels overpriced for the quality, and I wish Haven's chosen brand matched the high level of their service. Still, their professionalism and commitment to making things right made up for it. In the end, the system runs well, efficiency is up, and I'm confident Haven will continue to stand by their work. Leaned 4 stars but went with 5 stars for their past work, responsiveness, and how they handle challenges--even if I wish it had all gone better the first time. read more

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Fantastic Service. Friendly and professional. They know what they are doing and are pleasant to work with.

I had a very pleasant sales experience with Andreas L. I got an estimate from Andreas and other contractors after the worst HVAC sales tactic from Service Champions (Scam Champions is more fitting). I chose Haven in the end because of Andreas' respectful nature and his knowledge about HVAC systems. He gave me different HVAC system options and the pricing for each. He emailed me the estimates and gave me ample time to decide. On the day of installation, Michael "Mike"and Enrique were the technicians. They worked hard at removing the old and heavy HVAC and installing the equally heavy, new HVAC. They didn't take lunches on the 2 days they worked. Tip your HVAC technicians! Heiko "Ike" the Quality Control person will be coming out to check the work next week. I feel in very good hands with Haven Air Conditioning. read more

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We called on Haven again to install a smart thermostat and Sean came out and did a great job!!! Made sure everything was working and downloaded. He kept the work place clean and even my dog was okay with him. Thumbs up for Sean and Haven. read more

From the first meeting with Andreas the owner to go over our needs to the design all the way to the install with Haven Air's professional crew everything was top notch and they exceeded all our expectations. I will say that we went out to 4 companies for bids and we scrutinized each bid carefully; Haven was not the cheapest price but by far provided the best value and with rebates and tax incentives their quote was competetive and the value they offered and warranty was FAR Superior. Some bidders were higher than Haven for lower level systems. We felt very fairly treated and comfortable with all our dealings. They worked with us also on the financing and helped us every step of the way. The crew was so professional, communication was excellent, each day texting us before they arrived and never once late. In fact, many times Hector & Monty seemed to work throughout the day with no breaks at all! The Warranty included 365 days to test out the system and if you dont like it they would come back and take it out. As well as 3 Years of Maintenance and 6 Years Bumper-To_Bumper parts & Labor as well as the manufacturer 10 year warranty on the system. Their bid also included a No - Changes clause which no other companies offered and when little items came up as they always do they were cheerfully handled with no problems. I have been in the building business myself and have worked with many contractors and these guys were top tier in every aspect. There wasn't any issue, work was clean when they left each night and they were on time every day. Questions and problems were ALL HANDLED Promptly and without any issue what-so-ever! If I could give Haven Air 10 Stars I would - They ROCK and If you need HVAC work I wouldnt hesitate to refer them no matter how big the job. I am grateful to Haven AIr for being the professionals that they are! If you use them for your new HVAC system YOU WILL BE TOO!! read more

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Hello, my name is Andrew, and I live in Buena Park, CA. About two years ago, when I moved into a newly purchased home, I replaced my AC and heater units through Haven Air, and I am a real, long-term customer. Despite my busy schedule, I wanted to take the time to leave this review because I truly believe that great companies deserve to be recognized and shared. Since the installation in August 2023, the service Haven Air has provided has been consistently excellent--which clearly explains their high ratings on Google and Yelp. Their quick response time, friendly and knowledgeable technicians, and overall professionalism have made every interaction stress-free and reassuring. I would also like to specifically mention Sean Andrew, the technician who assisted us. He was exceptionally kind, patient, and professional, took the time to explain everything clearly, and made the entire experience even better. His attitude and service truly stood out. If you are currently looking for a reliable company for AC or heating services, I can confidently recommend Haven Air. You will not be disappointed. Thank you again for the outstanding service. -- Andrew read more

I cannot say enough about the incredible service we received from Jake Juarez with Haven Air Conditioning. He came out on time -- on a holiday weekend, no less -- and immediately impressed us with his honesty, professionalism, and empathy. As someone in a wheelchair, the heat not only makes me uncomfortable but also increases my pain significantly. Jake was extremely compassionate toward both my situation and our family's needs. He took the time to listen, never rushed us, and even went above and beyond by changing an air filter that a previous technician had claimed was replaced -- but clearly hadn't been touched in years. Every time Jake entered our home, he put on protective booties to avoid tracking in dirt, even though I insisted he didn't have to. That kind of attention to detail and respect says everything about his character and professionalism. On top of that, he was personable and relatable, even sharing some of his own experiences with pain, which made the interaction feel genuine and human. Thanks to Jake, we are now sitting in a cool and comfortable home instead of scrambling to find a hotel for the weekend. His dedication saved us not just money but an enormous amount of stress. I have never used Haven before, but after this experience, I can confidently say this is the only company I will call moving forward -- and I will always personally request Jake. I've already told my sister and brother-in-law, who have been burned by other A/C companies, that we finally found someone honest and trustworthy. Thank you, Haven Air Conditioning, but most of all, thank you to Jake Juarez for setting the standard of excellence. read more

Haven Air Conditioning - This was the air filter that was supposedly changed recently by " the other company " - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

We were members of the service maintenance plan they offered for several years. They came out twice a year. About 2.5 years ago, they recommended an air scrubber which we agreed to and they installed. Fast forward to this month. We are using a different company for routine maintenance. They came out, saw mold and rust and recommended an air scrubber. When I told them we already had one, they informed me that the "air scrubber" we had was more of a purifier and it had been installed incorrectly and therefore wasn't doing much to help the air quality. To say we were disappointed is an understatement. read more

We couldn't be more satisfied! The quality, care and service we received was amazing, clean and quick. Andreas made sure the system was up and running before the heatwave. Thank you Andreas, Sean, Hector and Monte Crystal. Ken T. read more

Quality work from Jake. Ran into Jake at a neighbor's house, stopped by to chat and decided to have him come by to check for an AC leak (down to the kitchen on the first floor). Very happy with Jake and the service. read more

Haven Air Conditioning - Jake at work. - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

I placed a last minute request for service. Within minutes, Julian set up an appointment and Jake showed up in less than an hour. Jake spent time diagnosing the issue and fixed it. This was after having 6 HVAC technicians try to diagnosis the issue, with different responses. I appreciate the prompt appointment and great service. Thanks!! read more

I had an excellent experience with my HVAC technician, Sean. He was extremely informative and took the time to explain everything clearly, especially how the voltage and connection signals work in my system. Instead of just fixing the issue and leaving, he walked me through what he was checking and why, which really helped me understand what was going on. Sean's professionalism, patience, and ability to break down technical details in a simple way really stood out. It's rare to find someone who teaches you while they work. I feel much more confident about my system now thanks to him. Highly recommend Sean for anyone needing honest, knowledgeable HVAC service. read more

I just had my new unit installed and I already feel a huge difference! Michael and Monty were fantastic! They were polite, knowledgeable, and worked hard to get everything up and running perfectly. They explained the new equipment to me, installed the nest for me, and answered all my questions. Thank you Haven Air Contiioning. read more

They were able to quickly take care of our new thermostat installation. Took a look at the system we currently have and make some no pressure recommendations for the future health of our HVAC systems. read more

Gosh I hate to do this, but it really seems like Haven is purposely not trying to win my business. I don't want to give it the lowest rating since they haven't technically performed any 'work' at my property but there sure have been mishaps and still unresolved issues just to even get a quote. For starters, I was exchanging messages about a consultation appointment and after giving my phone number, I assumed the appointment was set. However the next day, 5 minutes before the window was to expire, I called Haven only to have been told the appointment wasn't booked. I assured this was a one-time event and given an appointment window the next day. The next day again 5 minutes before the END of the appointment window, I had to call to ask if my consultation was/not happening. They told me they would come in the allotted time (next 5 minutes), but did not come until half an hour later. I don't fault the servicer, but this is just strike two overall considering I had to miss some work calls to accommodate for the late arrival. However, after the consultation the advisor told me that I would have an estimate the next morning (today) at latest. It is now 8pm the next day without any word from the advisor. I sent him an email in the morning at 10am regarding questions about my quote but I have not received any response since. Again, I don't want to rate this company at the lowest since work was not technically performed at my property but I am concerned if this is how they operate, how well the installation itself will go without any issues. read more

Sean is the best tech we've ever had, this is the second time we've had him service our unit. He is so friendly, thorough, and kind. He explained everything in a very thoughtful and considerate manner and the company consistently goes above and beyond. Would highly recommend! read more

I had a new HVAC installed in our home. A variable slim Perfect Air Partnered with Lennox. I would highly recommend Haven. They are professionals through and through. From the quality and dependability of the product to the reliability of the employees. No issues, no hang ups. They worked with my budget too. I would like to thank Andreas, Julien, Hector, Ryan and Ike for your dedication and professionalism. Good Job! read more

Haven Air Conditioning - Perfect Air partnered with Lennox - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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Got the tune-up special. Sean was very knowledgeable and super helpful. Our AC is running like a dream!

They were wonderful from Sean, Andres, to Hector and Ryan for their attention to detail and installation for the " Gold ". Money was well spent and very impressed with their knowledge and respect for their customer. Respectfully & Sincerely, The Horton Family. "You folks stay cool"! read more

Jake was not only professional and knowledgeable but very kind and friendly. Highly recommend.

Sean from Haven HVAC saved the day! We called and Danna got us scheduled immediately to fix our broken heater. Sean is professional, friendly and hard-working. With his knowledgeable expertise, Sean was able to fix the heater right away. No more freezing nights for our family, thanks to Sean! read more

Jake is the man! Always comes through with a great attitude, upbeat and very very helpful. He is able to explain things down to simple, understandable terms. Gives great advise and is very honest with his customers. He has the ability to take a bad situation (problems with AC) and make it feel more manageable. Jake treats his customers like you are a member of his own family that he is trying to look out for. read more

I have used Haven twice now, they my always do a great job and are reliable! My technician Sean was friendly, on time, and knowledgeable.

Sean was on time, and offered great and friendly service. Haven let the same technician take care of your unit. Very appreciated. read more

This review is long overdue, and for that I apologize--but when it comes to home services, especially HVAC work, I believe in letting time speak to quality. After nearly a year of experiencing Haven Air Conditioning's work firsthand, I can confidently say they are in a league of their own. Our journey began back in September of 2022 when we were working with another HVAC company--Service Champions--for a 26-point inspection. Initially, we trusted their word when they told us everything was in great shape. But after being loyal customers and paying for membership inspections, we were blindsided in July of 2024 when we were told our compressor had failed due to poor maintenance--a failure we were never warned about. Worse yet, they quoted us nearly three times the cost of a replacement or asked for two-thirds the cost of a new unit just to repair it. It felt like a slap in the face. So I started making calls--five different HVAC companies. I wanted real people, not salespeople. Two stood out, but only one won my trust: Haven Air Conditioning. Meeting Andres, he wasn't just professional--he was present. Kind. Patient. And deeply knowledgeable. As someone who talks a lot and remembers little, I appreciated that he not only listened but also responded with empathy and real solutions, never rushing me. I was surprised to learn he wasn't just an estimator but the owner himself--someone who still gets his hands dirty, works alongside his team, and genuinely cares about his business, his family, and his customers. What truly stood out was how much I learned. He didn't just throw out a number and leave--he explained how HVAC systems work (because I ask a lot of questions), what options I had, and how to take care of it long-term. We chose a Slim Line Lennox system, and he even walked me through rebates and tax incentives. I felt empowered, not sold to. That level of transparency and education is rare. By the end of July, installation began--seamless and smooth. The technician out for install were Jake Juarez and his partner, who did an outstanding job, requiring almost nothing from me. They were fast, efficient, and respectful of our home. Fast forward to June 2025: our system is running beautifully, and we've had zero issues since. But the jobs didn't end there. In February 2025, we had issues with our dryer not drying properly. I tried every DIY solution I could think of before realizing the problem was likely the duct. I called Haven, and without even having a membership, they responded promptly and put me on the schedule. Sean Andrew came out and was just as professional, courteous, and efficient as the rest of the team. In about an hour, the job was done, the area spotless, and the vent grill cleaned without me even having to ask. Come June 2025, it was time for a full house duct cleaning--something that hadn't been done in over 20 years if that as we don't know if the pervious homeowners even had a duct cleaing at any point. Once again, we called Haven. This time Ryan Evans and Jake Henry were sent out. Ryan was mindful and incredibly respectful of my late father's model airplanes and other items near the registers, while Jake handled the install of an emergency drip pan shut-off in the attic. They worked like our home was their own: thoughtful, fast, and meticulous. I wish I had photos like I do with the other jobs, but I personally forgot my before photos. What really sets Haven Air apart is their consistency and their culture. You can tell that Andres and his sons invest real time and care into their team--through service training, education of HVAC systems, and working side by side with their team to ensure that they take pride in their work. That kind of integrity shows in every interaction. Would I recommend Haven Air Conditioning? Without hesitation. Absolutely. Again and again. They don't just fix or install HVAC systems--they build trust, deliver peace of mind, and treat you like more than just a customer. If you want a company that sees you as a person, listens, educates, and stands by their work--Haven Air is the one. read more

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Great experience today with Cody--came across knowledgeable, professional, and honest.

My air conditioner was making some funky noises and it was late in the afternoon. I am about 1/4 mile from this business. I called them to see availability for the next day and they were able to schedule me in a very busy time of the year for them. An awesome technician named Jake showed up within the schedule window time with a big smile and professional attitude. He walked me through the process and I felt at ease with his knowledge. I did not feel hurried when I was speaking to him as he diagnosed my issues. At the end of the service, I decided to sign up for their monthly subscription for what it provides. I would recommend this company for your air and heating needs. read more

We had Haven come out to inspect our AC after the original company who installed it was bought out. Jake Juarez was our tech. He was on time, very knowledgeable and understanding to our situation. Jake answered all over our questions with confidence and professionalism. There was no pressure, just an honest evaluation. Thanks haven and thank you Jake! read more

I have the Haven Air membership, Jake came out to service maintenance on my HVAC. He was very thorough and even taught me a few things about how HVAC works, which is useful to understand expectations and possible future costs the system could incur in the future. read more

I had fears of my AC spitzing out during a heat wave so looked into having AC/furnace maintenance/sprucing. Haven replied quickly and gave a reasonable rate. Cody was the tech who came out. He was very friendly and professional. He thoroughly explained what he was doing and took his time to do the work. I especially loved when he said he "nerds out" on AC stuff because I appreciate anyone who loves their craft. He recommended things I should fix but also at the same time did not make me feel pressured to pay for excessive services. I will happily utilize Haven services again. read more

Great service and professional. Fix my heater with reasonable pricing. Technician was very polite and thoughtful

I first contacted Haven early in the year to set up an inspection of the HVAC equipment that's been in our home since we purchased it. The experience was very good and thorough. As suspected, we needed a few repairs and, at the time, I was offered a discount if I signed up for a membership (about $20 per month). I was told the membership came with semi-annual checkups. I figured the up-font savings on the repairs was worth the cost of the membership and signed up. About six months later, Haven actually reached out, unprompted, to schedule a check-up on our furnace and air conditioning unit. Cody showed up on time, was very friendly and clean, inspected our equipment and thoroughly cleaned out our air conditioning unit. He pointed out a few potential problems that might arise due to the age of our equipment but didn't push us or try to up-sell us on anything. I would recommend both Haven and the membership plan. read more

Many thanks to Andreas for my new Air Conditioner. It works perfectly and the price was awesome! With the guarantees that Haven provided the decision was easy. Also a shoutout to Michael, Monty and Enrique for their detail and craftsmanship on installing my system. It's refreshing to work with a company that has such high standards and quality workmanship. I highly recommend their work. read more

I've written one other review in my life, but this company deserves it!!! Our air conditioner broke down on one of the hottest days of the summer, and even though I wasn't already a customer, they had someone out within hours. Sean came to the rescue and could not have been nicer or more knowledgeable. He not only fixed the issue quickly, but he stayed and thoroughly tested the system to make sure everything was working properly and we wouldn't have another issue with our very old a/c unit. What really stood out was Sean's integrity -- he was professional, honest, and genuinely cared about getting the job done right instead of just making money. It was such a refreshing experience!! They've earned my trust and my business 100%! Highly recommend to anyone in need of reliable, honest, and fast HVAC service! read more

Julien from Haven scheduled a convenient time and helped fix my AC problem in the most cost effective way. He was very professional and came across very knowledgeable about AC units. He also showed genuine interest to help vs. overcharging like many other contractors do.. easy to work with, I think I found my HVAC person for my future needs.. read more

Nothing but good things to say about this company. We reinstalled our HVAC unit several years ago with Haven, and it's been a huge improvement. Installation was smooth, ongoing maintenance has been great, and we've had only minor issues. Jake Juarez came by today to do maintenance and was extremely patient while I asked a bunch of questions about our setup, some small issues we've had with our thermostat, potential upgrades / etc. Super knowledgeable, took his time, and even helped me make sure I knew how best to do basic maintenance myself in between visits. Everyone who has come to the house has been like this - they clearly hire folks who know their stuff and prioritize customer service highly. I'm not one to leave reviews often, but this is a company I have no hesitation in recommending. read more