I had the Sano guys contacted over the weekend and their response speed was amazing. I got something in the books to have them come out on a Tuesday of the week when i had reached out to them 2 days before. They promptly came out and did what I asked and fixed my problems. I appreciate that. Thanks! read more

We had a leak in our AC, and their technician, Jim, came out to take a look. As a business owner myself, I can tell he's a great guy--very knowledgeable, extremely patient, and not pushy at all. I didn't end up hiring them to fix the leak because my AC is still under warranty, so I had the original installer handle the repair. However, I would highly recommend this company--especially Jim--to everyone, including my neighbors in OC. read more

Had Tyrone come out today to perform a AC tune up and he did a fantastic job I would highly recommend this company

We had an outstanding experience with Kaden Dennis from Sano Plumbing. From the moment he arrived, he was professional, friendly, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of our questions, and made sure we understood our options before starting any work. He didn't just fix the problem--he thoroughly inspected everything, made sure there weren't any other issues, cleaned up after himself, and even offered helpful tips to prevent future problems. It's rare to find someone who genuinely cares about doing the job right and treating your home with respect. I highly recommend him to anyone looking for a trustworthy plumber. It's clear he takes pride in his work, and we couldn't be happier with the service we received. Thank you for going above and beyond! read more

Great experience from first contact to resolution. Would recommend for HVAC needs. Glad I found them!

Continually send marketing materials. Have called numerous times. Will be contacting lawyer as next step. read more

Sano has been great. Quick appointments, nice techs, pleasant customer service. Never had them hard sell me, always explain options and don't rush while they are here. I purchased a new HVAC system, as well as addressed plumbing issues. Sorry I can't remember other names, but Kaden has been here twice and is helpful, quick, and takes his time to explain what's going on. read more

Had a great experience with Kaden. He was prompt, polite, quick and communicative. We would definitely ask for Kaden again from Sano.

I called Sano to diagnose my AC condensation line. They arrived within the appt window, were courteous and extremely thorough in their analysis and explanations. Really great service and would recommend! read more

Great work and professionalism from Sano Plumbing. I would definitely use them again. They installed a very nice Lennox air conditioning system (2x 4 ton units) and they knew the water heater. They did very professional work, and I would use them again. read more

Our AC broke today...of course on the hottest day...I called everywhere and all the other companies were busy or unavailable. Luckily Sano's team sent out to representative the same day and got the issue fixed within 20-30 minutes! Thank you to Stevie Alvarado for being exceptional and professional on the job. Highly recommend. read more

Sano provided incredible customer service. The ladies in the office who assisted us with making an appointment seemed genuinely kind and patient throughout the entire process. The team that arrived to our home conducted themselves with impressive professionalism and made sure to communicate the entire time. We will definitely recommend Sano to our friends and family read more

Found a main water leak Friday afternoon around 2pm. We immediately dug it up and put a request through Yelp. Sano Plumbing replied right away and when I called them at 3pm they said they would have someone out between 5-7. They were there by 4pm and we walked through all the options and it was clear we would need to re-pipe to our house. By 6pm they had a crew scheduled to come out and do the job. They just finished it in less time than they had originally quoted. We had a great experience with plumbers that showed up on Friday and the crew that came on Saturday. read more

Do you hear that knocking? It may not be your door-it may be your water heater tank! Hard water=calcium buildup=problems! Sano's offered a great value at just $39! The friendly technician-Paul Gomez, showed up on time & got the job done promptly & without the hard up-sale! Now when we hear knocking, we know it's coming from the front door & not the water heater! Lol read more

Sano Plumbing Heating AC - We did the $39 Water Heater Flush - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

Highly highly recommend this business. I had called them out last year to install new thermostats in my home. While there, they inspected my heating and cooling units. Fast forward to now. Jim came out today to give my heating unit a checkup. I signed up with their monthly plan, which gives me a heater unit tune up, an AC unit tune up, and a water tank flush for once a year for each. Jim was highly professional. He took his time in evaluating the heater system and gave me a thorough explanation of what he did and what he recommended. The monthly plan is definitely the way to go, It is very nice to deal with such a professional organization. read more

I received a letter from Patrick Kelley, a former Marine. Being a former Marine myself I read the letter. Then I had a plumbing issue so I decided to call get the plumbing service and the HVAC tune up service, as well. Both technicians were polite and professional. Due to their professionalism and honesty, I decided to change my monthly service to SANO! ...and it was cheaper than the previous company. Better service, better professionalism, and no hassles at the back end. NO HARD SELL! I am a believer. read more

Rudy came out to clean my dryer vent and he was very professional and polite I would definitely recommend this business and I might need to use them again for plumbing work read more

As part of an annual plan, Kaden Dennis came out to check my water heater. He was able to come earlier than scheduled. He was very friendly and professional. He drained the water heater. He talked to me about the need to replace the heater and showed me pictures. He didn't try to sell me anything. I asked him to send me a quote for a new water heater. I will definitely consider having Sanos replace my water heater. read more

Sano Plumbing Heating AC came out to do an A/C tune-up and a water heater unit flush. The service Patrick Cordova and Rudy Alcala provided was top quality. Polite, courteous, knowledgeable. I will be using this company again and will recommend to others. read more

Got a letter in the mail from Sano Heating & Air Conditioning so I thought I would give them a try. I needed a new AC unit. They quoted me between $13K-$14K for a 2.5 Ton unit (off-brand manufacturer). Huh? Maybe I'm a little out of touch but that seemed awfully high. The rep said that's the going rate and told me to feel free to call around. So I got 2 other quotes. One was $7,500 and the other was $7,250 for a 2.5 ton brand new unit. Needless to say, Sano was trying to jack me. Stay away from these guys and get a couple of quotes. read more

We had a great experience working with Sano from the start. They installed a new 3-ton HVAC system, replaced our ADU mini split, and completed a full attic clean out. The entire team was professional, respectful, and we were impressed throughout the project. After our prior system went out unexpectedly we were able to schedule a rapid appointment to figure out what had happened. We met with Christian and Jim who did an awesome job diagnosing the issue and walking us through our options. They were very open and honest throughout the process and answered any questions we had. There was absolutely no pressure in making a decision and felt very supportive when we wanted to compare a few different offers before making our final decision. After deciding to go with a new system we noted Sano to have great pricing options compared to other companies we had come out making our decision easier. We were also very impressed with Isais and Jose who handled the installation very efficiently. They really showed excellent workmanship and finished way ahead of schedule while keeping the work area clean. The system works great and we are extremely happy. Would definitely recommend to anyone looking for an HVAC. read more

Sano Plumbing Heating AC - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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We had a seized cold water handle so we decided to replace the whole faucet. Rudy showed up and was very professional. Assessed what was needed and gave me a fair price for the job. After the job was done he cleaned up the work space and I was very satisfied with the work. I would recommend Sano Plumbing, Heating, AC to anyone. read more

We called in the afternoon and Daron came out quickly. He quickly identified the problem and got my system running smoothly. What I like about Sano is the great customer service the moment you call and how quickly they respond. If you have any HVAC issues, I highly recommend that you give them a call! read more

Quality work and Valuable service，I would love to recomand Sano Plumbing to people，Because they are real and willing to help salve my issue，They come very quick and get things done！ 5 star！ read more

Originally had Rudy out to take a look at a leaking sprinkler hose, he did wonderful on assessing the project told me what material I needed to be ordered & sent out install that Tuesday! Ryan & his helper Cash came out & fixed everything up, repaired the leak & installed a new valve system. Pristine & Clean work completed. 10/10 would recommend SANO to my family & friends read more

Sano Plumbing Heating AC - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

Kaden did an excellent job and explained everything in detail before starting work. Also explained the different choices I have and the cost differences read more

Today, Kaden Dennis from San plumbing came by. He was very polite, worked efficiently, and solved our problems fast and completely. it is so great to have both sinks working again and fixing our wobbly faucet on top of it. Highly recommend him! read more

This company is top notch service oriented! They immediately replied to my Yelp inquiry (literally the minute I submitted requested, someone had replied to schedule)! Stevie and Daron came out next day as scheduled and they quickly and accurately diagnosed the problem and resolved the issue on the spot! They had the part in the van and got my ac up and running again, just in time for an important upcoming event. Will be keeping them in my contacts for future reference. Thank you Stevie & Daron! read more

We recently received a coupon in the mail for this business and called them out for service. We had them come out to look at our two AC units and our water tank. We have been in our house over 27 years and we knew there would be issues. Their experience was exceptional from start to finish. Steve and Anthony (Supervisor) were the first to come out, and they went above and beyond. They didn't just glance at the units -- they showed me everything they were seeing and doing, explaining with picture and details. I even joined Steve in the attic so I could learn more about the ac units, as he worked on them. He made it as easy as he could for me to understand and as he took photos, he explained what each one meant and what our options might be to deal with what they showed. It was clear our outdoor units had significant damage, and although it was a lot of information to take in, Steve and Anthony were incredibly patient. They both clarified anything I didn't understand and then took the time to recap everything over the phone with my husband. They offered realistic solutions that fit within our limited budget and genuinely seemed to care about helping us make the best decision. The next day, Rudy came to check our water tank. He was surprised to see it in such great shape for its age and gave us peace of mind by explaining how simple and quick a replacement would be if it ever stopped working. His honesty and reassurance meant a lot. All three technicians were professional, knowledgeable, and truly enjoyable to have in our home. They treated us with the kind of care and respect you'd expect from family. We're grateful for their honesty, patience, and the time they took to educate us. I look forward to seeing them again. Highly recommend Sano Plumbing Heating AC. read more

Guys were great! Honest and on time! Thank you guys again! For sure will be using Sano in the future!

Sano plumbing replied to my inquiry- dryer vent cleaning and ac tune up - with a good price range. Their techs showed up promptly at an appointed time, and were knowledgeable and friendly, with great service. read more

Just had the best service from Stevie and his partner. They explained everything in details and helped me find the best solution without killing my budget. I will definitely use them again if I have any AC issues again read more

Dryer vent cleaning using Sano Plumbing was a great experience. They replied to my inquiry within just a few minutes and quoted me a very resonable price for the cleaning. They sent Kaden to do the job and he was excellent. He arrived on-time, wore booties, cleaned the dryer duct thoroughly and quickly and cleaned up the area once finished. He was also very friendly and personable. This was as effortless as can be for this type of service. I highly recommend them! read more

Sano has the BEST customer service. I initially had Christian and Stevie out to clean and service the AC. I knew this was something I had neglected. I also knew that the prior owners of my house had not handled many things very well. I learned that my house originally had heat but no AC and when it was added the ductwork was not enlarged as it should have been. I also learned that there was lots of asbestos up in the attic crawl space. The guys also offered that, if I had time, they could pull out the furnace and check on its condition. That's when they discovered a couple of hairline cracks. I asked Christian to lay out various options, recommendations and costs. He also laid out financing options. He presented these to me and I made my replacement decisions. Sano had an installation crew at my home two days later. Noel and his cohorts were remarkably hardworking, efficient, and considerate. They even added a strap around my water heater for safety. (See before and after pictures below.) They also offered a possible solution for my SIL who often and easily gets cold. They said if it didn't work out, then they could change it. It turned out not to work well for her so I called Sano yesterday and they sent Manny out this afternoon to take care of this. Absolutely everyone I have talked with and had in my home from Sano has been incredibly nice. They are so kind and they made us feel truly valued. I highly recommend this company. read more

Sano Plumbing Heating AC - Before photo - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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Daron was the technician that came to service our system. He was on time and very professional. He diagnosed the problem quickly (someone stole the fuse to our AC which is why it wasn't cooling) and fixed it the same day. He also took the time to check our filters and attic to make sure everything was running smoothly. He was knowledgeable and very helpful! The whole process from booking the appt to finishing the job was quick and easy which I appreciate. Thank you Daron and the Sano team! read more

Sano Plumbing Heating AC - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

I called Sano at 8 am for service on my AC. It went out in the middle of a heatwave. They were here by 11:00 on the same day (the service window was 11-1).... During a heat wave !!! I figured it would be days. Patrick and Darren got right to work to assess the problem. Our units are 10 years old. They had to replace a couple of parts and by noon I was back up and running. I would highly recommend this company read more

While not uncommon to find a rockstar contractor on Yelp that gives a great experience, Sano HVAC was an extremely rare company that gave us a positive experience across EVERY single person and team I engaged with for my HVAC replacement. Over the course of the install I worked with 8 different Sano HVAC members from their sales, front desk, install and repair teams, all with an exceptional customer service and professional quality of service mindset. Daron first responded immediately to my Yelp request to evaluate our failing R22 system and without hesitation climbed into a hot, difficult to access attic to verify my options and provided answers for all my excessive questions. Since our system was down, they sent the very experienced Jaicub and Tyler master installers out next day on a Saturday, to complete an extremely clean install of a new R32 heat pump air handler and condenser system. Friendly Chris had to come back out due to a supply house mixup beyond their control, but after replacing the missing parts startup went smoothly and the family was so happy to have running AC again! The important thing to remember is that not all jobs go smoothly and whether there is a problem that occurs in or out of control of the contractor, it's still a problem to the customer. What separates Sano HVAC as a 5-star provider for me is not only how they handle the sales and install so smoothly, but more importantly how they handle the problems. Leah & Jasmine at the front desk are so calm and cool even when a demanding customer like me calls, as well as knowledgeable about HVAC to help do basic troubleshooting over the phone or if necessary to escalate issues. I sincerely appreciate how Manny and Andrew came out the same day late after hours to resolve our questions and made sure all functions were working properly for our new system. This positive 5-star experience I expect is a result of many hours of dedicated training and nurturing of a company culture focused on delivering excellence for the customer. I have no hesitations recommending Sano HVAC and will be adding them to our short list of trusted vendors we rely on and refer to clients. Many thanks again to Daron and the entire Sano HVAC team! read more

Sano Plumbing Heating AC - New slim condenser - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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Very good experience with this company. The company was excellent with their communication, timeliness and cleanliness. they came when they said, were professional and nice. Although the repair cost significantly more than I had anticipated, it was an older unit and I appreciated that Christian was honest and upfront with everything. I recommend this company. You won't be disappointed. read more

Needed to get an AC unit checked out on a property I'm selling and they were extremely responsive and got to the property the next day. Had a little bit of a hiccup, but Kevin the GM personally took care of everything and I couldn't have been happier. I would highly recommend this business and especially working with Kevin. read more

different tech this time, only 2 months after the kitchen drain backed up again. He came on a saturday with just a 25' snake, which didn't do the job. Promised to be here Monday AM with the hydrojet. I took work off Monday to be here only to get a text later that he'd be here at 1. But then Monday came and I got a text saying his supervisor thinks we have to install the exterior cleanout for $3200 to properly jet it. Basically, demanding i pay the $3200, while i waited 2 days for them to return. Now i need to find another plumber. Paul was the technician. read more