Hey. I don't know anything about the furniture selection, or anything, but my 86 year old Mom went…read morethere and bought a few pieces for her move to a senior living facility. They were delivered as promised with the exception of one piece that was back-ordered. It did not get there for a while and we finally realized that it was not needed. With a call to the folks at Sanders (I believe the Owner's son, he cancelled the order and sent us back a check. I love when life is easy and happens the way you hope it would without the hassle and trouble. They were professional, personable, friendly and did what they said they were going to! I love the old school attitude toward fair business and treating people right. I will start all of my furniture shopping with Sanders from here on out. Thanks guys!!!

Thay have great costumer services!…read more They tell you a estimated time, and then deliver it even before the time estimated. Thanks for your delivery! so nice of you, coming up quietly. doing the job fast and neat and no mess thank you for your service and of course for the nice furniture!

Good price points, quality, limited but great choices got the home, fun to shop throughout the…read morestore and just an overall great experience!

SS is a pretty neat spot. Definitely lots of selection for just about any home project you have…read more Good prices. I think if you were a home flipper or something of that nature, this would be your playground to do it well, but on the cheap. Unfortunately the quality of the items just weren't up to the standard of something I would want in my house I was living in, so I didn't end up buying anything. But if you need something quick and cheap to get a home project done, I'm confident you could find something to fit the bill at this place. Everyone has different tastes, so check it out for yourself!

Great selection and customer service, Melissa was very knowledgeable and helpfull from the moment i…read morewalked in the door. They were busy but tonthe time to make sure all the customers was helped.

To start, I will say that the selection and pricing in this store are amazing. I've shopped all…read morearound Nashville for furniture and was very impressed with the quality and selection available. That being said, what you see is not what you get. My wife and I purchased a piece from Value Furniture that was in pretty good shape, but had a couple of blemishes. The sales person assured us that their touch up guy is "the best in the business" and that when they deliver the piece it will be fully touched up and look brand new! However, this promise was certainly not kept. As far as delivery goes, the company first said they would be there on Monday, so my wife and I planned our night around them coming and then they called and canceled. They rescheduled for Tuesday. The next day rolls around and the same thing happens...they call an hour AFTER the scheduled delivery time to say they will not be there until the next day. So now, our third delivery attempt comes around and they FINALLY made it three hours LATER than scheduled. Not only did the piece show up with the exact same blemishes, but apparently it got a couple new ones while in transit. Then, to top it all off, one the the knobs had completely fallen off and the delivery guys had to go find it rolling around in the truck. They handed me the knob and said I "can probably find a way to reattach it by going to Home Depot." I was very impressed with the in-store experience, but have been incredibly disappointed in their follow through and delivery. Highly doubtful that I ever shop here again.

Hi we had a great experiencewe at rooster tails we ordered a new bedroom set and a hall tree…read moreeverything they do look so awesome so cool to find a place that builds furniture and we feel very reasonable. Tiffany helped us out. She's great she drew everything out for us.

Very hard to furnish a new house when you don't want it to look like all of the other new houses!…read moreWe went in to Rooster Tails a few times to browse. Finally decided on a hutch. Described what we were looking for. It was sketched out, custom ordered and the day came that it arrived. It is beautiful. The workmanship is very nice. Will definitely purchase here again. Thank you!!

Good selection, excellent service and good value. Will be back again when we need more rugs.read more

Hamed and Vesper were both great to work with. Hamed is very educated on Persian rugs- both vintage…read moreand newer. We were grateful for his help! He was kind, accommodating, and very generous. We will be back! These are the best rugs we've ever purchased; all we've ever owned have been wool rugs! Thank you!

We've purchased an outdoor deep seating sectional, bar height dining set, and now a playset and…read moreporch swing from Smucker Farms and it's always been above and beyond customer service, delivery, setup, and product quality! Highly recommended on all accounts! The products are quality that will last generations!

We are extremely happy with our purchase of our shed from Smucker Farms, the craftsmanship is…read morequality work, and the installation was outstanding. Anyone else would have destroyed our yard to pieces, they do quality work.

We've shopped and purchased a number of items over the last year at the Cool Springs Bassett (as…read morewell as the related Sprintz Furniture). They've always had a wide selection, and it's a beautiful store. Our sales person Catherine has been a pleasure to work with; great communication, very knowledgeable and friendly. From sales to delivery, we've never had a problem or concern, or any less than stellar service. Highly recommend.

It's been more than a year since we purchased a full bedroom set and Nectar mattress. When we were…read morein the store customer service was good and they were very helpful. From that point on the service has been terrible. We have always been the ones to initiate contact with the store, whether it is to check on if our furniture was in and with later issues we had with the furniture being damaged. Twice now when we've called to check on if the furniture was in yet they had told us, Oh yes, it's in our warehouse, but yet no one had called to set up a delivery time. After the first delivery, the top of our chest of drawers was completely cracked, the nightstand had a paint drip on it, and the side rail for the king size bed had a large chunk of wood out of it. The delivery guys said that a manager would call us on Monday. We waited patiently more than a week and never heard back from anyone at the store. We called and the manager said that the pieces would be re-ordered, didn't seem phased by the fact that we had so much damage and never apologized or even seemed concerned that we had issues. We again waited months and never heard from the store. We called again and were told oh yes, it's in but again no one called us to set up a delivery time. They brought the furniture out. The side rail again was broken and the nightstand was so damaged that the drawer couldn't even be pulled out. The furniture was again taken back and no one called us to let us know what they were going to do. My husband again called and was told that it would be re-ordered. We waited again for the furniture never hearing from the store and then my husband again calls and they said yes it's available and it's in the warehouse. We were told a manager was going to come out and he never showed up or called. We waited a while and then again my husband called and the manager again said yes that he was going to come out on the Saturday but again he never showed up or called. We spent a lot of money but once they had our money, apparently that's where their customer service ends. I was looking forward to having a local furniture company that I could use, but I would not recommend this business to anyone.

Loved this store! Amazing choices and great accessories. Ordered a sectional sofa and rug and it…read morecame in when Chris said it would no problems also we chose the white gloves delivery which was awesome Garrett and Miles were excellent setting it up and leaving the room in perfect condition. I am so glad we went here first.