Very expensive, his initial checkup was over $600 and then he also had another service done and…read morethat was another $600, I don't even spend $1200 on my own healthcare

Love this place reasonably priced. Can't remember the…read moredoctors name shame on me, but he was spot on with our poor little fat girl.

Was a super fast visit but the price left a bad taste in my mouth…read more Really wish they would match prices on products.

over the last 15 years and 3 generations of beloved dogs my reviews were all 5 star ravings, NO…read moreLONGER true. Today was a terrible experience. More worried about collecting $80 Here's the full story of Reese's end of life today. For a year I've been concerned about her pain and didn't want her suffering. Her Veterinarian was certain it was arthritis and could be managed. 6 months + of monthly injections and adding 2 more pain killers over that time nothing seemed to improve. Today was her arthritis injection appointment and having physically carried her in and outdoors the last 2 days to potty I called ahead and notified them it was time to end her suffering. A different Veterinarian in the practice saw her this morning and decided it her legs were "very bad and most likely advanced cancer" and was certainly the best decision. Heres what hurts, month after month after month of $200 vet technician appointments for arthritis treatments that apparently gave her no relief. The money isn't the issue as much as her extended suffering is if the diagnoses was that off. So, im sitting on the floor, my back against the public hall door of the examination room, her head in my lap. The Doc had given her a light sedative to relieve her anxiety so they could insert an IV needle and left the room saying she'd get sleepy in anout 10 mins. So im speaking softly to her rubber her ears,saying my goodbye's. This is her last 10 mins of knowing me, a time to be at peace and say goodbyes. Suddenly the door hits me in the back, its the front desk cashier. She says to me through the crack in the door, Mr Osward its gonna be 80 dollars today can i get your credit card or check if your using one and ill ring you up? "Are you serious I responded. I'm on the floor tears running down my face, my dogs head in my lap, her last moments of consciousness on earth, my last moments to console and comfort her and they interrupt it to get paid for a service they havent even performed yet...she hasnt even been put to sleep yet. I tossed a credit card through the crack in the door telling her to charge what she wanted. So thats the last few minutes with Reeses and the memory im probably stuck with. Not the peaceful sorrowful last few minutes i wished for either of us. 16 yrs, 3 generations of dogs, this is NOT Dr. Charles Hewitts Westside Veterinary Clinic in any form now.

Great place to start giving your pet the care it needs especially if your new to arearead more

Maria called and left a voice message after viewing this review. I am glad she did because we can…read morenot fix problems we are unaware of.... I returned her call and we spoke for about 10 minutes ( she apologized several times). However, it should be in the training to know better than to muzzle any pet without permission. She said she will put notes on my chart and file NO MUZZLE, but how does that help the next pet???? Will they really have a meeting about pet care and situational customer awareness????

You could say I'm biased BUT the SNIP clinic gives animals the BEST of care. We have a wonderful…read morevet, Dr. Elizabeth Wilcox, that treats every animal like it was her own. All the staff love animals and pamper them all day long.

Not sure saying Thank you is enough for the kindness the entire staff here showed us during such a…read moredifficult time. we were traveling from New York when our 14yr old black lab had what seem to be a stroke at the Buc-ees near by. they came out to our truck and immediately started to treat him. unfortunately we had to say goodbye to Drake, to say we are devastated and completely heartbroken is an understatement. the kindness, patience and even tears that they shared with us just shows the love the staff here has for the animals they treat. We will be eternally grateful. They even took paw prints, nose prints and a few locks of hair, not thinking clearly when this was all happening we called the next morning asking if they were possible to get? We were told they were already done understanding that families going thru this kind of loss aren't thinking about those things till a bit of reality sinks in. That was undeniably the most thoughtful and kindest act. Thank you so very much for taking care of our drake and helping him cross over the rainbow bridge. The Dennehy Family

I am so thankful for Florence Animal Hospital. My husband picked up a little kitten who had been…read morehit by a car and in very bad shape. He stopped by one of the vet offices but was basically brushed off by the staff who seemed uninterested. I called multiple veterinary practices in Florence but was told they were booked or asked if we planned to assume financial responsibility. We did not want to watch this little kitten suffer. Florence Animal Hospital was so kind and compassionate from the time the receptionist answered the phone until we left their office. We were able to take the kitten in immediately for assessment and it ended up needing euthanasia. Although it was not a pleasant experience, Florence Animal Hospital, made it peaceful. For that, we are truly grateful!

Visiting from SoCal, I wanted my dog groomed before flying back home to ensure he'd be fresh for…read morethe trip. I sent out inquiries to 23 businesses on Yelp, and Beth from Doggy StyleZ stood out by responding within an hour or two! The other responses came 24-48 hours later--by which point I was already on my flight back to California! I'm pretty particular about grooming due to past poor experiences. Beth was attentive, listened carefully to my requests, and even let me show her photos. She handled my dog, Waffles, with great care, balancing thorough grooming while being mindful of his condition (he has seizures) to ensure he wasn't there longer than necessary. The best part? Waffles didn't have a seizure that night--a huge relief, as he usually experiences one after grooming sessions! Another highlight of Beth's service was the grooming report she provided. I received a picture of Waffles freshly groomed, along with detailed notes about his behavior and condition during the session. I absolutely loved that personalized touch! With my kids now living in Colorado Springs, I'll be visiting at least once a year, and I'll definitely bring Waffles back to Beth and her amazing grooming services! Highly recommend!

I will never take my Maine Coon back here. Granted my husband didn't know what to do and he took…read morethe cat. When I made appt I asked them to have the cat's behind and under carriage ONLY. They shaved all of her. It's freezing cold and we are supposed to get record low temps this weekend and lots of snow!

Luckily we were able to be seen right away with very little notice. The staff was friendly and…read morequick. The front desk area and waiting room were all clean and newly renovated. Overall great experience.

Dedicated Doctors and staff who truly love what they do and treat your pet wonderfully. From the…read moreinitial greeting to you leaving, staff was friendly and professional. The office was clean and fresh and the examination was thorough. I strongly recommend this place.

3.7 stars not surprised! Very rude people, both vet/owners & front desk. There are better options…read morein town

They refused to give my dog a refill on his medicine that he has to have or he will die he is…read morelosing weight he needs help I am in Oregon and no money for a vet here please help my best friend