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    The Appliance Guy, LLC

    1.0 (6 reviews)
    Closed 8:00 am - 4:30 pm

    Services - The Appliance Guy, LLC

    Appliance repair

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    Terry's Air Conditioning & Appliance Repair - AC Repair Seagrove Beach, Santa Rosa Beach, FL

    Terry's Air Conditioning & Appliance Repair

    (10 reviews)

    The WORST experience I have had with A C installation . Paid in full on 6/25, was told by Terry he…read morewould start installation on morning of June 27, did not come till late afternoon . He did not connect the drain line , so the unit had to be turned off and the mess caused by the water from drain line had to be cleaned up. Called Terry that evening and he stated he would be there the next morning to repair. Showed up after 3:00 PM. This mean we did not have air conditioning for the entire week. Then I found that he disposed of the old inside air handler in the sand behind my unit. For two weeks he was coming to pick up his trash and NEVER did show up. I paid workers I had on my property $100 to remove Terry's trash, this was August 1, 2024. As of today August 18, he has not paid me the $100.00. This Terry IS THE TRASHIEST PERSON I HAVE EVER DEALT WITH. ON MY TRIP TO Destin IN NEXT TWO WEEKS , I AM GOING TO DO EVERYTHING POSSIBLE TO HAVE HIS LICENSE PULLED. HE IS A TOTAL PIECE OF TRASH.

    We closed on a property that needed a new AC system.I called 3 different companies including…read moreTerry's air. Out of the 3 quotes Terry's air was the most competitive.The beginning process of getting the quote to the end process of having it installed,Terry's air had outstanding customer service. Terry took time to call me and discuss the unit in depth and answered all of my questions prior to committing to this big purchase. He was on time to install and his tech took his time to make sure everything was as it should be. I highly recommend this company for your next heating and air needs.

    Mr. Appliance of Bay & Walton Counties

    Mr. Appliance of Bay & Walton Counties

    (12 reviews)

    I appreciate your reply, however, this was not the way the tech explained it. He was direct in that…read moreyour company didn't want to repair it because of the work needing two men and cost could exceed the replacement of a new appliance. You pretty much missed the original point of my complaint. We called and asked for a ballpark quote on a specific part and repair. If you don't perform the service, why send someone out to claim their $150 prize? By the way, another repair service quoted $400-$500 for the repair and as a one-person job. This is half of what your tech mentioned and half the price of a new machine. I wish you well but treat customers fairly and honestly. It is more expensive finding new customers than it is to keep existing. You failed on both with this service call.

    Call Mr Appliance to hook up the venting for a gas range for one our our customers…read more They came out the next day and said there would be a $150 service charge that would be applied to the repair cost. The estimate to REINSTALL the venting would be $1200.00. When we asked for a breakdown on the cost. He indicated that he would have to use some screws and tape and did I know how much time and experience I have in the appliance business. We then asked what kind of time he thought it would take to do this job and he indicated about an hour or maybe 2 and that's what it cost. He was becoming defensive because we were asking questions to have a better understanding of what was expected. This company is in the business of writing outrageous estimates for $150! I won't use them again!

    The Appliance Guy, LLC - homeappliancerepair - Updated July 2026

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