My mother-in-law was in a very difficult situation before her arrival at Silverado. Her cognitive…read moredeterioration had advanced dramatically and she increasingly needed specialized care and supervision. With the assistance of medication Silverado was able to control the more dramatic and unsettling aspects of her dementia, so that she was able to achieve some peace of mind in the time she lived there. Silverado worked closely with us to ensure that her medication was administered correctly, and at times creatively, and in a way that addressed her specific cognitive difficulties. She developed warm relations with many of the staff persons at Silverado, providing her with some of the socialization she needed. Although she was reluctant to participate in many of the activities at Silverado, the staff never ignored her but visited her, spoke with her (frequently in Spanish, per our request) and drew her out of her room when possible, especially at meals. She once again began to eat well, which was so important to her well-being. She enjoyed the meals, and enjoyed the contact with the residents at the table. We also appreciated the facility itself, which provided her with a safe environment. We often took Ana in walks through the buildiing and on occasion sat in the garden in the sunlight. Finally, we knew that Ana could be challenging and we do so much appreciate how patient and caring Silverado was with her. She needed very special care and we were pleased that Silverado had all the specialized skills needed to care for someone struggling with dementia.

The business is poorly run, without care for individuals, only concerned with the bottom line. The…read morefacility is understaffed and not concerned with true improvement. Employee turnover is incredibly high, ask why if you visit.

I went to Chapparal House after a back surgery and having Guillane Barre syndrome. I couldn't walk…read morewhen I got there. I strongly recommend this place. The nursing staff comes quickly when you call them. They are very attentive. The physical therapists worked very hard with me and after a month I left there walking on my own. The social services there are also very good. The kitchen serves a very varied menu and the food is tasty. There is some amazing artwork on the walls. And there are wonderful grounds and gardens. I heartily give Chapparal House five stars.

I'm living there now and mostly it's fine. Today I knew I was laying on something that gave me…read moreextreme pain . One aide tried to lift me off the folded blanket and it still hurt . He responded to my yelling . And he's a sweetie . That's all I have to say now .

My husband has lived in their memory care unit for 3+ months and the care has been fabulous. The…read morestaff is very attentive to his needs, and the design and functionality of the residence is perfect. They let me know how he is doing, they keep him busy with activities, and they attend to whatever medical or physical challenges he might be facing. He also is able to enjoy the amenities of the facility overall, with some assistance, including films and lectures and musical programs. I highly recommend Belmont Village Albany!

I had problems with my room when I moved in. The lock wouldn't work, so I reported it, but they…read morewere unable to fix it. My key afterward would not work, but they failed to fix it. Now, it refuses to lock. I do not know what to do. G Kao, room 317

Let me start at the top: Debra Savoy, the Director, is so wonderfully competent and caring. She…read morecommunicates well, she puts out fires. Furthermore, when needed, she rolls up her sleeves: I was so surprised and grateful when I learned she accompanied my mother to a doctor's appointment when other plans fell through. The care staff are also caring and patient.. There are many stimulating things to do. The residents also are interesting, and many are particularly kind to my mother.

My mother lives at the Berkshire, and she is happy there. The staff are friendly and her room is…read moreclean. The food is rather starchy and there are sweet desserts, and she gained a lot of weight in the two years she lived there. The diet is probably similar to other assisted living places, but I wish the Berkshire would have healthier food overall.

I have just moved in here, and I cannot get any help with…read moremoving my furniture to the appropriate places. I can barely use my computer due to it being against the wall by the window

It's a very clean place, and what I love most is that it's very spacious, it has an apartment for…read moreeach guest, and it has a friendly staff, very helpful and attentive to the requests of each resident.

While some of the day time care givers are truly caring and exceptional, the overall level of care…read morefalls well short of acceptable and respectful. The main mode of "care" is overly medicating until your loved one is an invalid - and easy to manage. Services promised and paid for (like physical therapy) are non-existent, this constitutes fraud. The main "activity" on offer is watching tv - all day. The owners of Raksha will look you in the eye and smile while they lie directly to your face - they should not be trusted to care for your elder loved one. I would rate zero stars if possible.

I could not believe a Sr Care facility with such incredibly horrible business practices operates in…read moreCalifornia, one of the most regulated states in the US. The founder/owner is one of the most dishonest people we have come across, and we couldn't get a straight answer from her...EVER. Always someone else's fault, always changing the story and NEVER ONCE getting to the bottom of our complaints! STAY WAY!

I am going to live forever, barring accidental death of course. My maternal grandmother passed away…read morein her early 90's as did my paternal grandfather. What does this have to do with the Eskaton Hazel Shirley Manor (EHSM) you ask? Well in the mid 80's my paternal grandparents applied to live at EHSM. Since their application was approved prior to the completion of the building, they were given the opportunity to choose their own apartment. They decided on a lovely apartment looking out to the front entrance way of the complex, this unit was also the last unit you pass before the side door (that opened up to the parking lot/street/bus stop, etc). The small but comfortable unit was one of the most conveniently located in the whole building. The location was so desirable, that when my grandfather passed away, leaving the apartment to my grandmother in the early 90's, they started a waiting list for her unit. I know it sounds morbid, but this is an Independent Senior Living facility and they are very practical when it comes to living and dying. Back to my point about me living forever, my grandmother stayed in that apartment till she hit the ripe old age of 103. Yes, outliving most of the people on that wait list for her apartment. The EHSM and its staff served her well.

I'm looking for an independent senior apartment. I felt very comfortable and had confidence to…read morechoose this apartment after I talked to the Manager two weeks ago. She is very nice and the most important very knowledgeable. They have constant planned events, social activities and are willing to help the seniors.

I been to the Hyatt Regency San Diego a few times and the Piedmont Gardens are on par with the…read moreHyatt. They are most definitely the best rehab center in the East Bay. The staff like the other care centers are the best, with their system of care and comfort they cannot be beat. Now I know why it's almost impossible to get in for care. Their kitchen menu is like gourmet food, and you can order ala-carte. There is a rooftop garden, with a fantastic view. An atrium with a lush garden I want in my backyard. A real gem in Piedmont in Oakland. I don't want to go home. Two weeks isn't enough to spend there.

My grandparents recently had to have a couple of short term stays at Piedmont Gardens to recover…read morefrom a fracture and surgery. The members of staff at Piedmont Gardens were very helpful and friendly. They were always in contact with me during the stay and kept me informed of my family's status no matter what happened any time of day. Nurses were easy to reach and administrative staff was easy to talk to. Facilities were clean, well kept, and up to date. If there were any unfortunate reasons why we would have to go back, I wouldn't hesitate to reach back out to Piedmont Gardens. I would also like to thank Georgia and Rogger for helping me navigate the stressful time with my grandparents recovering from their hospital visit. Their help allowed me to get the best care for my grandparents.