1. The Argus Hotel

    1. The Argus Hotel

    0

    Albany, NY

    Cancel

    Open app

    Search

    The Argus Hotel

    4.1 (8 reviews)
    Open Open 24 hours

    The Argus Hotel Photos

    Business Info

    You might also consider

    More like The Argus Hotel

    Recommended Reviews - The Argus Hotel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Rusty old TP holder
    Caryn L.

    So many problems with this place from start to finish. But the major problem is the owners and their lack of professionalism. We called several hours prior to our check-in to let them know we were running a little late and they informed us that an email was sent with the check-in information.. which we never received to begin with.We reserved the Carriage House since it was a group of friends all staying together. When we arrived and let ourselves in to the carriage house It was quite obvious that they had not cleaned it at all. They were dirty dishes left, socks, toys, no towels and the beds were unmade. We immediately called to get the situation rectified and the female owner casually walked over holding a glass of wine to see what's going on.... Extremely unprofessional. Things only went from bad to worse after this. We obviously needed to leave and come back so that they can get the place cleaned up. We did leave a bag in the carriage house when we left for dinner, and clearly told the owners that we left it there, and when we returned the bag was missing. So we immediately called the front desk number and received terrible customer service from that person as well. We were told to go look for the office with the turquoise couch and the bag should be in there. This was around 11:00 p.m. After we've wandered around the place and finally found the bag the dirty socks from the previous guest were placed in the bag.. . Once in the carriage house it was evident that they don't take good care of it and are not concerned with safety. There were cracks in the vanity and an expired fire extinguisher in the hallway and several towel bars missing... The next morning we tried to reach out to discuss our poor experience and no one answered the phone. After trying several times over the course of the day we reached out via Facebook and finally got some response from the male owner. After negotiating back and forth they agreed to refund us half of our money. Then it took over 5 days to actually get the refund. We had to follow up several times to see what the holdup was. Again no apology just an excuse as to why we didn't get it sooner. I would definitely not waste your money at this place...run away

    First canine guest

    See all

    3 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 1
    Love this 3
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Caryn L.
    128
    48
    8

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lisa C.
    237
    31
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kevin A.
    5
    108
    105

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    Ask the Community - The Argus Hotel

    You might also consider

    Verify this business for free

    People searched for Hotels 1,539 times last month within 15 miles of this business.

    Verify this business

    The Argus Hotel - hotels - Updated September 2026

    Loading...
    Loading...
    Loading...