Tender Care animal hospital surpasses all in every area of animal care. They have a strong…read morecommitment to caring for your family pets. Their practice encompasses all you need for raising a healthy happy pet. They have training opportunities, day care, boarding, grooming and most importantly the highest level of veterinary care. They go out of their way to be kind, caring and thoughtful. We have used Debbie the groomer for our dog, Brinkley from his first hair cut. He is a cockapoo so is in need of grooming every other month or so. From the time she comes out to get him to the time she brings him back to us , beautifully transformed, she is so sweet and caring with him. From the vet techs to Dr. Larson, you receive top notch expertise and compassion. Dr. Larson has treated our dog over the last 8-1/2 years with the utmost expertise and compassion, whether a surgical procedure, illness or well check up, he is outstanding. He never rushes you, answers all your questions and is fully available for your pets needs. He has always made himself available to us which we appreciate beyond words. What more could you ask for. In searching for a veterinary practice we would definitely recommend Dr. Mark Larson and Tender Care Animal Hospital. Dan and Julie Thomas

My precious cat had cancer and her tumor had ruptured. She was not getting better. Family vet…read morecould not get her in and gave me referral of Tender Care. They got us in and were very compassionate. Nita rested in my arms and calmly passed away. I would recommend Tender Care for veterinary services.

The good stuff: Their vets are very skilled and they have empathy and compassion. Also, once you…read moreare established if your pet has an issue they get them in pretty quickly. The bad: This place charges A LOT! I have had the impression more than once that finding every opportunity to add charges during an exam is included in their staff training. Also, there is little/no transparency with charges ahead of time. I am putting it out there so people can be aware. We boarded our dogs and paid a lot extra for their "luxury run". It was supposed to have a tv that played soothing videos and be equipped with cameras that we could log into and check on them at our convenience. We were not allowed to see this in person because of "safety protocol" and the morning we checked them in we were informed that the cameras were down. We had no way of knowing if we got anything that we were charged extra for, and we were charged a lot extra. They were unapologetic about this and did not offer to reduce the bill for the services that were not provided. Over $200 for 24 hours and I have no idea if we got anything we payed extra for. Pros: skilled vets and usually can get an appointment quickly Cons: they squeeze you for every dime and you must take it on faith that you are getting what you paid for.

Love the staff there! Dr Stout has been great for my animals!! When we lost our best dog she was…read morecompassionate and sent a personalized card. She was great with my cat as well!

Went to pick up my dog and was told by the owner that he hasn't been out all day or feed. My dog…read morehas a big scrap on his nose and came home and drank water and ate like he hasn't been feed or drinking. Over this place if you love your best friend look elsewhere will never be back.

Karen is wonderful with our 2 Goldens. She truly loves dogs and they come home clean and happy. I…read morehighly recommend Pet Palace

I would not recommend this place. When I picked up my dog his towels were soaked with pee and he…read morewas starving. They don't take them out to poop or pee but but boast they have a doggie door with their own outside area. It's all concrete. I don't think he pooped the entire time he was there because the minute I got him home he pooped 5 times. I packed pre packaged food for him with instructions on only many times a day he was to be fed and he missed at least 4 meals. I was told he "wasn't eating" which is BS because when I called to check on him and asked if he was eating I was told the standard "he's eating fine" so they either lied or didn't bother following my directions. Plus they lost a $10 bone I have left with his toys. I don't think they played with him at all.

Picked up our golden yesterday. Best grooming job she has ever had! Great place for both boarding…read moreand grooming. Dogs get lots of love and plenty of playtime. Plus the owner Diane is very nice and extremely passionate about what she does. We will for sure be coming back!!

I feel like ALL the vets, techs, and receptionists are beyond friendly and helpful, compassionate…read moreand kind. Im impressed with the way they treat my dogs and myself. I feel like they are an extention of my family, especially when you have aging fur babies with alot of issues and emergencies you tend to see these folks quite often! Yes bills are expensive but they are even higher in other locations but the girls at reception encouraged me to open a Care Card which has made it possible to make payments without interest , I had never heard of this before and am so grateful for that tip. I highly, highly recommend Brown Animal hospital! My dogs walk in nervous but because of the way they are treated and talked to by the entire staff they are waging their tails and happy before we even get seen by the doctors!

We were referred here by a friend in order to get another opinion regarding our dog's condition. Dr…read moreBrown was very compassionate and genuine .He took the time to thoroughly examine our dog and put our mind at ease with her condition. Him and his staff are amazing.

Gail Marggraff does an amazing job boarding and taking great care of dogs…read more My dog, Fawnie is always SO happy to go in there and while happy to return home, she clearly would not mind staying there either - which is the best compliment the place and people working there can have! I cannot recommend this place enough - but please do not all rush in there with your pups at once so there will always be room there for my dog!

We have been going here for at least 20 years. My kids all want to pile in the car and go each time…read morewe do. They are adults now and still want to go pick out new fish!!!

Refused to provide a pedigree and didn't inform me rabbit was poor quality with bad back a hips…read moreuntil just before I was supposed to pick up.

I purchased a bunny from here last month, and although in the Chicago area there are many…read more"apartment" bunnies around, receiving one from a breeder makes a very large difference in terms of temperament. My bunny is a very sweet girl and will behave when picked up. This is very important, not only for cutting nails but for giving care! She unfortunately ended up with a respiratory infection a couple weeks ago, but giving her eye drops and cleaning her nose was made so much easier by this initial training. Tips: don't schedule a pick up day when it snows. The highways are usually pretty good, but the roads in McNabb are hell in the snow :(