Extremely disappointed. I drove all the way from Folsom to Dixon because this was the only dispensary I found online that appeared to be open until 10:00 PM. I arrived at 9:50 PM, and the gate was already closed. As I pulled up, security was leaving, an employee was already walking out with her bag, and another customer was still leaving the building. It was obvious they had already decided to close before 9:50, despite the posted hours. When I asked to speak with a manager or get the manager's contact information, the security guard told me to "look it up on the website he's busy." Then the employee came outside with her bag, obnoxiously chewing her gum the entire time, acting completely nonchalant, instead of trying to explain the situation or help. Her attitude alone showed she couldn't care less about customer service. To make matters worse, I found three different business hours listed online, making it impossible to know when they're actually open. I wasted time, money on gas, and a long drive because of inaccurate hours and unprofessional staff. I was simply trying to get something to help with body pain and a headache, and instead I was treated like an inconvenience. I most likely will never return. If you're going to close before your posted hours, update them and treat customers with the respect they deserve. This was one of the most unprofessional customer service experiences I've had. read more

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was excited to see a 30% off promo, but the final total ended up being much higher than expected after taxes. A $60 sale item came out to nearly $80 at checkout. I understand California taxes are high, but it would be helpful if the store was more transparent about out-the-door pricing so customers aren't surprised at checkout. Other dispensaries I've visited make this clearer. Just something to be aware of before you order. read more

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I placed an online order and received an email with the following note: Hi XXXX! Thank you for placing your online order with The Artist Tree - Dixon! Your order is currently being prepared and will be ready for pickup any time before 9:50 PM tonight. All orders will be returned to inventory at the end of day. If you'd like to make any changes or hold your order for next-day pickup, please give us a call at 1-877-287-8733. However, when I called to request that I pick up the order the next day, the representative told me that it's not possible. When I let him know about the email, he responded with "duly noted". Guess I won't be doing business with them again. read more

This is my go to dispensary. The staff are all awesome but yesterday Hanna helped me and went above and beyond! She was awesome!! Thank you Hanna for your help and patience! :) read more

So, I came here today (4/21) because they had a black bag special where if you buy $100 or more of products then you get a bag with $100 of products for $5 more. Nowhere on the advertisement did it say "while supplies last"or limited to a certain amount of customers. When I placed my order and said that I also want the black bag special for $5, the sales rep. said "we are all out of those." I then walked out of the store without buying a thing because I don't appreciate bait and switch tactics. So disappointed in The Artist Tree. read more

The Artist Tree - Information - Cannabis Dispensaries Near Me - Dixon, California

I'm done with this club. Their pricing is deceptive in its nature. The customer is never right, and they treat their customers like they don't need their business. I was a long time customer but since the new management has taken over the bud tenders are not welcoming and are condescending to their customers. Who needs that when you just want to have a good time. read more

With 21 locations throughout CA, I do not call that a small woman owned business. I prefer to support locally owned (male or female) business that supports the community they do business in. As far as your listings, including The THC plus other contents allows consumers to make informed purchases. The change in your coupon is very confusing. You still publish them in local advertising magazines but I was told you no longer honor them. Also the past coupons were on your entire basket. Either way, I'm sure me boycotting your business won't break you, but it might make your customers think twice before purchasing from you read more

This place seriously went downhill with new ownership. The deals are disgraceful compared to what they used to be, and there are not nearly as many high quality products as there used to be. The really messed up part is that they get to keep all the good reviews from the previous storefront (CLUB 420). I've been going to that spot since it opened, and am now having to shop around at other dispensaries due to the major downgrade at this location. The new owners are simply taking advantage of the popularity and convenience that CLUB 420 offered to its community. Booooo Artist Tree read more

The Artist Tree - Matches from CLUB 420 - Cannabis Dispensaries Near Me - Dixon, California

Great selection and daily deals. Staff is friendly and helpful highly recommend. My experiences have always been positive.

I did purchase an item awhile back for sleep & it didn't work so I'm sticking with the one does work which is by calm peak you can only get it by mail read more

I have been to tons of dispensaries all over the state and I will say this one is one of my favorites. They offer a wide selection of products and have food truck days for customers. Their prices are on par with dispensaries in the area. Staff is always super friendly. I had an issue with a product (manufacturer error no fault of the dispo) and they went above and beyond to correct it. I even bring my pup in here sometimes and it's one of her favorite places because the staff is so friendly! read more

The women at this store need not work in customer service, also I showed up at 955 one evening and the mad at the world female tells me im too late even tho the security was gonna let me in. Terrible product ive gotten on top of even worse customer service...avoid this place ! read more

$40 in FEES/TAXES!! Not cool and not out the door price . Card reader didn't work, another fee. Wouldn't honor a valid coupon

I always get amazing service but today Xavier went above and beyond helping me out. Can't recommend this dispo enough!

Monica was my bud tender and went above and behind to inform me of the products I was purchasing. Top notch!

Customer service needs improvement. The woman with the short blonde hair at the front counter was rude about me checking in my ID, she was yapping and hadn't asked for it yet and then said something like ~this is our policy~ in a loud, obnoxious tone, as if I would have any issue with handing my ID over. It's a dispensary, I know I need to hand over my ID. Patronizing and unprofessional, however once past the counter, everything was good. read more

Been going here for a year. Last visit the "sales clerk" added $8 to my bill which i received as a "kickback"? WTF. Turns out he added as a "tip" For himself. I've seen alot of scams in my time. Be aware! Too many other shops to go to. read more

Probably one of the rudest dispensaries, i've ever been to. I had my son who is twenty five sit in the car because he has tourettes, And out of nowhere, some good looking white guy thumbs up and says, very rudely, how old is your son. I told the man my son's age and that he has tourettes, and never fully developed. So after we finally calm down, we walk up the ramp and the same guy in the parking lot is holding the door open for people and I could swear that I heard him say I'd hit that. Or Maybe they were talking about nickelback. Either way it was rude and disrespectful. So after I got gouged by their prices I walk out the door and that same guy is there letting me out and he has the nerves to say, have a nice day, ma'am. What kind of mobile home Park weed selling ice cream truck .Are you guys running there. read more

20-40 $ dollar increase on products This place has started to price gouge You've lost another customer read more

If I could give a negative star review I would! This place sells old and defective vapes and then won't warranty them, too shelf Tastes like outdoor and don't even get me started on their customer service !! Straight joke ... And the manager there on 11/18/2023 at 1:30 should be fired had no clue how to tear people . Lol, I won't be coming back and tryst me choices are everywhere. read more

I went here on 02/20 and was greeted by front counter staff. The guy was friendly and welcoming. We were also greeted by security staff and greeted again when we walked in. This is what I call good customer service. The Spanish speaking employee went above and beyond for my mother and I. He throughly explained the products we inquired about. Also the girl with the locks in her her was super friendly. All around staff was incredibly nice which is refreshing. I tried other dispensaries in this town and did not have the best experience as staff was dryer than a stoners mouth after taking a few bong rips. I wish Highway 80 had more CBD products such as care by design, or other products with low THC, but all in all, I recommend this place. Kudos to your staff. read more

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Service is always great, they are very knowledgeable and explain things so well. They are so patient and helpful with getting me what I need. I moved further away, but still go here once a month for my pain management. read more

love this place and have been a customer since they came to Dixon. my one complaint is they have their employees out in the heat with not much coverage from the sun and they won't let the people checking guests in go inside until it hits 95 outside. the poor employees checking in guests looked miserable and sweaty. people come on to get their goods and it brings the mood down to see employees miserably sitting in the hot sun. :( read more

Awesome shop! Employees are great! FTP deal is also clutch! Great prices and conveniently by the hotels I stay at when out in Dixon!

Very nice, quaint location and quality buds. Highly recommend. Good selection and price point is player. Right off the highway -- stop in !

Awesome service in this joint! Friendly faces, and their level of enthusiasm is set to high. Good selection of edibles too, if you have the munchies. For less than $20 I walked out with the perfect contribution for our adult camping trip group. read more

The Artist Tree - $19 - Cannabis Dispensaries Near Me - Dixon, California

Nice place right off the freeway in Dixon. Wish they'd carry more products and brands. They never seem to re order and have same stuff all the time read more

I've never been to a bad dispensary before, but this one was a joke. I had a 40% off coupon and asked for four small cheap pre-rolls, which totaled $40. When I inquired about the discount, they said the pre-rolls were already discounted, so the coupon would only save me $5. That didn't make any sense to me. I asked if they had any cheaper pre-rolls, and they told me they weren't worth it. So, I just walked out and went to a different one that I've never been to and voila it was better than this place. read more

They had a sale going on, we called to make sure that we could get 25% off on our online order with an additional 35% because I was a new customer. When I got there to pick up my order, they told me that they could not honor the 35% because the items I chose were promo. They should have stated that on the phone, or have someone who knows what they are talking about answering the phones. As a first time customer I was not only disappointed but, also found it incredibly unprofessional to not honor what was stated in the phone. I won't be back. read more

I recently went to this place to get some product for the weekend. Was very very worried about this place since I haven't been here before. But the greeter Vanessa was incredibly sweet and bubbly! Turned my day completely around ! She asked me how I was doing and just smiling the entire time and it was super cold! Honestly don't know how she does it but just that positive attitude just set me up for the budtenders. Was a great experience would definitely recommend. read more

Love this place only been going for a couple of months . I used to use Urban Flavors Delivery what a waste. Waited forever for my order then was always wrong. I started nervously going to Hwy 80 and was amazed at what wonderful people work there from security to staff always friendly and extremely helpful!!! The selection is amazing as well !!! Price is great too lots of deals plus discounts!!! Just wanted to thank them for doing what they do !!!!! read more

I was helping my neighbor pickup his medication here. There was an error that their sister location made.. lo and behold, here comes Willow from out of left field, resolving issues like a boss [that another franchise made..] Willow is the best! My neighbor has decided to stop going to F Street in Davis and has chosen this dispensary as the one 'Til next time read more

Went to Highway 80 today for the first time and as an experienced dispensary user, I was well pleased with all aspects of my experience there. There is an impressive stock of every sort of cannabis one would want to use. The place is spacious and well lit. Colin provided excellent knowledgeable service, answering all our questions patiently and thoroughly. The rest of the staff was friendly as well. The location is easy to reach and there's plenty of parking. I will be going back! read more

Went there today and usually I have great service from the people that work there. Today I was helped by Oscar and he was totally rude and disinterested in making a sale. I asked him some questions and all I got was one word answers. Didn't mention what was on sale, didn't have an opinion. If I wasn't so low I would have just left. He acted like he didn't even want to be there. Absolutely should not be in a customer service role. As I have said usually I get good customer service and am happy, today I was disappointed and may just continue going to Sacramento Perfect Union where at least the people know how to treat the customers, inform them of the deals, and provide recommendations. Basic skills that Oscar couldn't even do. read more

Steven was super helpful! He gave me a lot of options and completely honest guy, definitely listen to his recommendations! He stays on top! I will continue to go to that dispensary hopefully Steven keeps on helping me on the future 10/10 read more

horrible customer service! i brought a cart the day before amd tried to take it back because it tasted burnt when i normally get the same exact cart every time they said i couldn't trade it because it wasn't "defective" when that is clearly defective . then when i was leaving they were closed and i was trying to put my gps in and the security guard flashed his light at me. i didn't appreciate them rushing me when it was very dark out and im a female and was alone. i go here all the time but i will no longer waste my money on them any more! read more

My boss has caused me so much anxiety I decided to try CBD to get to sleep. I didn't have my wallet so sent my bf in. Although I told him "pure CBD", he came out with 3 different types of pure THC, no CBD gummies. I sent him back in because jobs do not allow you to have THC in your system. The manager would not let him exchange it for no-THC gummies. Yeah, I'm upset with my bf, but how come when he bought the gummies from the manager (dark haired female) and told her this was our first time ever buying/ingesting anything like this she didn't mention how many jobs will not allow you to have THC in your system? If they aren't going to give store credit after walking out the store and coming back in, at least VET your customer needs better by asking questions! I don't know what to do with these 3 bags. We will never come back here again. read more

Every time I come here it just gets better and better the biggest shout out to our budtender Serena she was absolutely amazing and just phenomenal at what she does 101% if you get Serena you'll sure come back I promise!!!! read more

Everyone who has helped out has been awesome very helpful friendly if you have EVAN WILEY helping you he's rude acts like he's not interested in anything just there for a check I was told I get a birthday discount as well he didn't apply any discount to my purchase nor did he even try to help me on "deals" they had going on he refused to even show me the extract deals after I asked he said there are none no need to lie to a customer if you don't like your job or unhappy with your current living situation I always go to this dispensary this time was no where near how it usually is read more

there's this one bud tender, montse, she is absolutely amazing!! She's basically there every time that I go, she doesn't help me every time but when she does it's always the best service I had! She's great and definitely good at what she does! She's one of the main reasons I'll keep coming back to THIS location only! read more