The front desk receptionist was so unfriendly and had no customer service skills. She asked me what…read morewas wrong, but then wouldn't even listen to me when I tried to explain to her the problem. She ended up telling me to go someplace else for care. New place, but already going in the wrong direction.

Quick and easy service. Friendly staff. Judy and Danielle made everything easy and simple…read moreprocess. No wait and being able to just walk in with them being new is something to take advantage of. And they offer you a cookie with every visit! Something nice for the kids.

from the manager to the hole entire office Drs and workers is a MESS I tried to talk to the manager…read moreand she put me on a consultation room and she took 1:05 minutes to came back just to tell me sorry, the doctor will talk to you. I want to talk to her NOT to the doctor.

I wish I could leave zero stars. I used to go this facility as a back up so I didn't have to drive…read moreto VA in Lk Nona. My initial visit was fine, the doctor was nice he ordered a bunch of lab work and made a follow up. So I recommended my mother to change her doctor to this facility. The follow up appointment I had I waited 45 minutes to be seen bc someone else came in with an emergency. When the doctor finally came in he was there for maybe 60 seconds to tell me all my lab work was fine and left. I went to the appointment with my mother to ensure that all went well. Again, it was okay. However, the meds she was prescribed were not sent over to the pharmacy. I called several times and her meds were never sent. I called the doctor to let them know a few days later and my mom finally got her meds. Fast forward- my mothers follow up appointment - I receive a call The day before her appointment to call her Insurance to have the doctor changed as her pcp was no longer with the Clinic. When I called the insurance company and was informed that the clinic put in for new authorization back in May to be effective in July. I asked why wasn't my mothers effective date June since it was called in - in May - the insurance person indicated that the doctor my mother was assigned to was due to Leave in July but he was t seeing any patients. I called the clinic to see why no one sent out notification of this new change, I proceeded to tell her that it was unprofessional to do that and she indicated to me that this wasn't the complaint department. I laughed and explained to her that was not how you phrased things to ppl. She did apologize indicating she'd done nothing wrong. She proceeded to give me their corporate office number which I called and have now been on hold for 24 minutes before -no one came to The line. This is unacceptable from a medical Facility. No one there seems to know what they're doing. There's an app where you can Check your appointments and send messages to your provider- well good luck bc no one there seems to know how it works or how to provide access to their patients. Useless and needless to say inefficient and ineffective to have technology and not train your staff on how to use it. It's now been 30 minutes of me on hold yo speak to someone and still no one came. Shameful!!

If you are tired of getting the round about with traditional doctors and not getting any answers,…read moreplease see Dr. Faria!! He will get to the root cause of what's going on with you. He is truly gifted and is highly intuitive.

Nice people, full of information, but extremely expensive because insurance doesn't provide…read moreanything for this location. If you're looking for some information about your health and ways to get healthier by ridding toxic things in your body; use the internet. I basically paid $47 to make an appointment. The doctor gave me information that I already received online for free. They provide paperwork full of questions regarding your health and you will need to bring your own blood work from your current doctor, otherwise you'll have to pay out pocket for the blood work. After full review from your short physical exam, your answers from the questions they provide, and review of your blood work; the doctor will give you an overview of what he recommends to help with hollistic healing approaches. He also provides a testimonial presentation of his wife and then gives you an estimation of cost of what he recommends. I looked at the paperwork and my estimation was $4,500. I went home with a piece of paper, a review of health information, and a nice testimony. I believe in the information that was given to me. I just can't afford it. I would recommend offering small steps for people to get healthier and offer a listing of prices for doing so, instead of offering large quote amounts. Not only will they gain more insight and trust with the doctor, they too will have their own testimony and will be more willing to pay higher rates because they too have experienced changes with this office. I would also offer payment plans or smaller deposits in order for patients to experience. It has to be a 'give and take process' when it boils down to gaining relationships with future patients. People believe in natural health, but can only move forward with a budget. Make it more affordable for people. Give more payment options.

​I has an appointment on Saturday morning I arrived and was taken in early the people were very…read morenice professional I was treated diagnosed and out in 20 minutes I would recommend this place to anyone

Alisha Ottati was the APRN who saw me on June 12,2026 .I arrived early, filled out the forms…read moreonline, and was prepared to get help for my severe congestion, nasal drip,and constant cough. She first discussed my heart issues which were her not her concern and she's not my cardiologist. So that was really bizarre. She returned next, felt my ankles, not swollen, again this was to see about my heart issues, not my breathing issues! She takes 2xrays, states I have lung auscultation and wheezing. I was able to view my X-rays, my lower left lung was filled with fluid. My oxygen level was 94% so I was still not in total distress, just needed antibiotics to clear my nasal passages and clear my lungs. She stated I must go to the ER for a Cat scan! Now, mind you, she can't write the an order because she's not a doctorhust a nurse. So I left with absolutely nothing even though I don't have the time nor money to go to the ER when she could have helped me there. On the following day ,June 13,I get a call from a woman named Joy who then informs me my lung is now totally clear and to make an appointment with my primary. I had asked her if this constant coughing was sign of a clear lungs and she refused to answer. This is all documented in the summaries in Advent health's patient portal. I did go to my primary who gave me 2 shots and 3 prescriptions and after 1.5days I already feel almost back to normal. I never have been treated so strangely by a person who clearly overstepped her bounds. Advent health needs to admonish Alisha Ottati for treating a patient is such a disrespectful and negligent manner.

Not sure if being Duke at a doctor's office is a thing to celebrate, but if/when you need medical…read moreattention, it's better to be safe (shingles, for instance, is not to be messed with). If there's a small complaint (or a couple of them), it is that you're not able to get in when you need to - it comes and goes - but I suppose that's true of any doctor's or dentist's office. Dr. Lopez is sometimes loath to refer me to a specialist even when I ask for one - they want to be the arbiter of whether it's warranted or not. On the plus side, the wait time at this office is phenomenally great usually: I've been in and out in less than an hour more often than not. This most recent visit was 45 minutes, and it included a tour of their new dental set-up. Maybe that would explain why you can't always get an appointment when you want - they actually manage their patient load in a meaningful way. They also sweeten things for patients from time to time. Last summer, they had ready meals that you can go by and pick up (register first) every Friday for a few weeks. This year, there was a 'turkey gift card' ($50) for TG. Unfortunately, it was at a specific time only, and I was not in town that day, and there was no way to get around it. Still, I'm happy enough overall that, for now, I'll continue to call this my primary care provider.

Dr Holder and Dr Lopez are absolutely awesome. I went there because of a skin condition and a…read morecough. I was in love with the care i received. Thanks Sannitas

Where do I start? No communication. You can't call the doctor's office. All calls are routed to a…read morecall center in Miami where no one speaks English. They tell you someone will call back within 48 hours. They don't. They don't have an accurate schedule to book appointments. They blocked my son from seeing a neurologist because they said we had to go to them first even though we had been there 3 months ago and had already seen the Neurologist twice. They told me they would give my son an injection that I had to drive an hour to get the medication. They lied and turned us away. I am trying to find a new primary care but it's hard to find one that takes MyBlue. Other than that, they are wonderful.