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    The Auto Glass Stop

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - The Auto Glass Stop

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

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    2 months ago

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    WindshieldHUB

    WindshieldHUB

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    (2 reviews)

    08-05-25 Updated: Thank you WindshieldHUB for stepping up and contacting me. After a few days of…read morethe run around, I had Rona from WindshieldHUB contact me, and WindshieldHUB has replaced my windshield through the warranty process for free. The technician is here right now installing my new windshield. I'm appreciate and grateful for WindshieldHUB stepping up to the plate and taking care of this issue. While it added some stress to my life, in the end WindshieldHUB took care of the issue. THANK YOU VERY MUCH WINDSHIELDHUB, I APPRECIATE THIS! I'm writing to express my frustration regarding the recent issues I've experienced with my windshield installation. The technician who re-evaluated my concerns about air coming in on the passenger side was mistaken; the noise was not caused by the windshield guard as he suggested. Instead, it was due to improper sealing, which has now resulted in a crack in my windshield, exactly where I mentioned the installation issue. I regret not seeking a second opinion at the time, as I was led to believe the initial work was done correctly. Now, there is a crack inside the glass that lacks any visible marks. You can feel the smooth surface on both sides of the windshield, but the internal crack is present due to the improper installation. I contacted Windshield Hub and sent the requested photos, asking for a free replacement under warranty since the installation was faulty. However, I have yet to receive a response despite being promised a follow-up regarding this matter. My original order number is 154806, placed in November 2024. Please let me know when you will be scheduling the replacement of the improperly installed windshield. Update: on Monday November 18, 2024, windshield hub sent out a technician to look at the issue with my windshield. The technician was very kind & understanding, after a short test drive he was able to locate the issue & fix it. It was a very simple fix. And now everything is up to par. I appreciate them taking care of this issue and I would recommend windshield hub Windshield Hub install my windshield in Altamonte Springs, Florida on November 14, 2024. Afterward, I did not move the car for 8 hours for things to "set". Upon driving my car to dinner, I realized there was air coming in on the passenger side. I called them promptly at 11 pm that night when I discovered the issue. Four phone calls later, speaking with the warranty department only once, I'm still waiting for them to send someone out to address the issue. I will be calling first thing, again, on Monday, November 18, 2024. to have them fix this. The installer was nice and appeared to do a good job, however, an issue happened somewhere during the installment of the windshield, as air is coming in on the passenger side. I'm truly hoping when I call them again tomorrow, they send someone out to resolve this issue asap and do not keep putting me off to the "next day". This issue needs to be resolved now, as I'm unable to safely drive my vehicle due to Windshield Hub putting off addressing the issue of the windshield not being properly installed.

    They promptly came out to replace my windshield. The problem came with trying to get them to finish…read morethe job and recalibrate the safety features on my windshield. I was originally told they would come out to my home and then told they do not have a technician in citrus county. They now want me to drive to Jacksonville 2 plus hours away to get the windshield recalibrated. No thank you. I'll find another company to finish the job.

    Safelite AutoGlass

    Safelite AutoGlass

    2.7
    (106 reviews)

    My appointment was scheduled for 9am and my car wasn't ready until closing time. Throughout the day…read moreI'd check the status of the repair and it wasn't even looked at until 1hr before closing. Why schedule the appointment at 9am? I'm just glad the work was done and I haven't had any issues since the repairs but the wait time and lack of communication is ridiculous

    Horrible experience. They arrived to replace the windshield…read moreand after removing the windshield advised they brought the wrong windshield for the repair and would have a manager contact me that day to reschedule. They placed the broken windshield back onto the vehicle without resealing it on. They also advised I would have to pay an additional $150 for the repair to come back to which I had to argue with them about and contact the manager to reschedule and dispute the additional cost to come back out. That day there was heavy rain causing significant water damage. We had to call multiple times to reach a manager to advise of the situation and set up an appointment. Upon a technician arriving the following day they advised that they did not have the windshield in the truck for the repair and a manager will contact me to reschedule Upon not being contacted i had to call myself to speak with a manager for a third time to reschedule again. I was then on the phone and on hold for over an hour just to speak with the manager to try and resolve the issue. I then drove to the location while still on hold for over an hour to be advised the manager is busy at lunch. After waiting for the manager while still on hold, he arranged to have someone redirected to my residence to do the repair. Upon completion the tech advised there was no damage to the vehicles, the rugs and the seats being went and smelling due to getting wet was not damage and advised us to speak with the manager. I wish I read the countless bad reviews and one star complaints on this location prior to setting up the appointment. This is completely unprofessional and unacceptable business practices.

    Safelite AutoGlass

    Safelite AutoGlass

    3.0
    (4 reviews)

    Their leadership is a joke, they are careless, unprofessional and do not care about Customer…read moreservice. Could not get a local Manager to contact me it was always an excuse once a woman at Daytona accidentally gave the Managers number to me he flipped. Their work was sloppy on my car. Do not think because they are so big they are the only company to install a window. They even installed a generic window not even telling me it will be generic without the ford symbol. some people do not mind paying extra if they are able to match the window they had. This was a long process to get them to have Someone come out to look at my window. When they install your window incorrect and do not seal the bottom of the window they are combative and never accept the blame, moisture was getting inside my vehicle and it was horrible and They came to use my hose when they went to check the window to see if it was sealed properly it's all on my ring camera how combative they continued to be and denying they were at fault all they had to say is we are sorry, we are all Human and we all make mistakes but their unprofessionalism is disgusting. Even corporate just stopped helping to get one of their local managers to call. Corporate Lori said that they did it all wrong they should have taken my car to the shop to professionally use their machinery to check the seals. Then when a Manager finally came by instead of him coming to check the seal that was not sealed or that the tech broke the window that he took out (the one that wasn't sealed) instead of him doing it all professionally he came by 30 minutes after the tech left and was so combative saying it's me and my car. hilarious! Ever since my window was replaced everything is perfect! No moisture and dirt coming through my window. They even deny the chips above my windshield and blame the rocks on the road but could not send me a non blurry picture of the car they kept saying the chips were there. If there were chips that close to my windshield my window would have had chips. There are other professional places to take your windshield to get repaired. This Manager promised me a Full detail of my car and 11 days went by and I had to call corporate again to ask them to have the Manager find out about my detail that was suppose to happen in a couple days, he had excuse after excuse and asked me "no one called you?"blaming it on others and saying all their managers were in Miami. excuse after excuse combative and because they are so big they need retraining they are milking their money for their title. Been in Customer service for a long time, they need to understand someone else deserves their position and if they keep it up, one smart manager will grasp onto the disgust of their unprofessionalism

    Imagine my surprise finding out I was getting charged $40 more than what was quoted due to some…read more"recycling fee". Total nonsense grifting. Don't trust this company. Use one of the smaller, independent shops that will at least be honest with their quote. I had to call the repair off as this made them $100 more than the other quote I got. Shameful.

    The Auto Glass Stop - windshieldinstallrepair - Updated June 2026

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