Fantastic Great communication…read more Skill and value Go there now you won't be disappointed

I needed new front rotors and brakes. I am happy with the…read morejob done and the great pricing. The location is a short walk to Downtown so I was able to spend the time accessing shops and restaurants. I would recommend Repairing Bear to anyone who is looking for a great car mechanic who will get the job done with quality work and good value.

I have used Douglas Automotive for years and years on both my personal and company vehicles. I…read morecan't even begin to tell you how professional they are and very competitive on pricing. More so, they stand behind all the work they do and several time I had no charge visits. Would recommend to everyone. Harry Reeder

These guys are awesome. Alex and Brian were great at explaining the process of getting my rotors…read moreand pads done on my vehicle. I went in in the morning and my car was ready by early afternoon. Price was fair, too and the service was exceptional. Will definitely refer Douglas Automotive to my friends and family!

I has a poor experience here....disturbing....brought my car to have them check it out. Person who…read moremade the apt. seem to impersonate 'Anton' and said he would check out the car himself...so I was impressed esp. because of the impressive rating (although it is easy to make fakes ones of course). Upon arrival...there was no entry point as the whole facility was jammed with vehicles. So, I made a left turn into a one way street and parking my car in the only space left...all the vehicles were parked in a mist-mash of ways. I asked to speak to Anton since I believed that is who I had talked to. The guy responded that he was not there but would arrive. Then he told me that he was the one who talked to me. I had wanted my car checked out esp. the front end and originally , he said d$100. I left and after 30 minutes he called and told me me it was done. Gave me info and said I needed for new tires which I really already knew. He did not mention anything else like the brakes,etc. Or even that he did a test run.. The garage was packed full, so I have no clue when my vehicle was looked at. Upon my return and talk, he then said the charge was $180!!! When he say the look on my face....he immediately realized that I was not going to fall for this chicanery and said only $100. I would say don't be fooled by this guys' pleasant demeanor and promises. I just wonder how many other folks he has conned,

Antons import auto is the only place I will take my vehicle. After being ripped off and take an…read moreadvantage of it some other shops in town . Anton's import Auto is honest quality work Great people .

Joe's response to my request was fast, professional, and informative. I didn't use Joe's this time…read morebut I will call him next time

Joe deserves all the stars in the world! Ran into an unexpected, sudden car issue one late evening…read moreand had to leave town in a couple of days, so granted this was a bit stressful for us. Joe answered my call quickly and provided an estimate, and could be available as early as next day. I was initially a tiny bit worried about some of the reviews I read about scheduling/showing up, but Joe put my worries at ease and communicated with me within a reasonable amount of time and showed up when he said he would. He and his partner were communicative, kind, trustworthy, knowledgeable and skilled at what they do. They worked on our car repair in the pouring rain with no complaints! I would recommend them again and again and again. The mobile aspect was extremely appreciated and so valuable - we didn't need to worry about a tow or timing logistics to get the car to a shop before they close (because come on, most people work!) Excellent value, fabulous service, terrific work. Thank you Joe, and happy holidays!

This is a new post with a totally different vehicle than the one I posted about in 2023…read more A week ago I discovered that my tires were wearing more than I expected due to age. The date on the rear tires was 2015. Good time to change and not wait for the winter storm coming. I went to the shop, spoke with Shawn (may not be the name I was told), given a bid for 4 new 70K tires at a most reasonable price. I called the next afternoon and asked if they were busy. The gentleman told me to come in, as there was a lull, and I did. Tires were replaced in almost less than 1/2 hour. WoW!!! What a difference they made. Turning was so much easier, and starting and stopping without tires screeching at the start was remarkable. I had prayed that the busy would thrive, and they have. Why? Because they were attentive to my need, gave me a fixed estimate, were available when I called, even though I could have made an appointment. The new tires came with balancing, and free tire rotations and service. What more could you ask for? Price per tire $70, installation and taxes total $471.15. My next visit will be to have my brakes inspected. When it comes to the brakes, thank you to the guy that got a second look and found he did not need new rotors right away... Before winter blows in like a furry, get those tires checked and replace them. No tread on the wheels, could lead to an auto accident, especially if it's snowing (like next week).

I got new tires on one visit and rear brake pads another. They were all super friendly, did not try…read moreto upsell and were very fast. I definitely recommend and will be back in the future.

Highly recommend. Honest, performs inspection with each routine service, doesn't do work that isn't…read moreneeded or recommended. Friendly and will give you a ride home if needed. Been going here for over a decade. Will continue to use their services.

I was charged $747 for a valve adjustment on my 2021 Honda CRV. The dealership does the same job…read morefor $389. When I asked why the difference, I was told "It's a big job. We had to remove the heads." Insulting since I know what's involved in the job...take off the valve cover and do the adjustment. Replace cover with a new gasket. And there's only one head on a 4 cylinder engine. The manager offered me a $25 gift certificate but no explanation for the $700 in labor on the invoice. No indication of the number of hours or the hourly rate. Very unprofessional.

I had an excellent experience with Certified Auto Repair, and a big part of that was the customer…read moreservice from Ryan. When I first called, Ryan was upfront and honest about their scheduling timeline and let me know they were typically booked about a week and a half out. I didn't schedule immediately because I wanted to compare quotes from other shops, but after calling around I decided to call them back a couple days later. Ryan confirmed the same availability window and unfortunately their next opening was the day after our road trip was supposed to begin. I thanked him anyway and figured we were out of luck. Then, about 5-10 minutes later, Ryan called me back personally and said he had reached out to some of his morning appointments for the next day and was able to fit me in if I could do an early drop-off. That kind of effort is rare. He didn't have to do that, but he went out of his way to help us out knowing we had an important trip coming up. They completed the much-needed work on the vehicle and took a stressful situation completely off our plate. That small gesture earned them a new loyal customer. Honest communication, real customer care, and willingness to go the extra mile still matter, and Ryan absolutely delivered on all three.

I cannot say enough great things about this place. It has been my go to since moving to Grass…read moreValley. Ed and Ryan are a great team and the job always gets done right. This is one of those small town shops where you are on a first name basis with everyone there, and the biggest thing is trust. I know that if Ed tells me something needs to be done then that is the reality of the situation. No upselling, or anything like that. Just good honest hard working people.