EDUARDO WAS VERY EFICIENT and professional he took care of my issue super fast, as well he really…read moreknows the policy and explainme all the details of the policy i will strongly recommend he's expertise to anyone that looks for insurance services .....

From the owner: My team and I are dedicated to finding out which insurance package is right for YOU. We want you to…read moreknow what you are buying and why it is an important part of reaching your goals. We are able to write policies in New Mexico, Arizona, Colorado and Texas. License #: NM-8897919, AZ-8897919, CO-299195, TX-1464288

The agents are not knowledgeable, they are too lazy to research the answers to questions and…read moreimpolite.

I have had the best experience (as one can have) purchasing insurance from AAA Agent Peter Hussey…read more He is expert in all types of insurance and quickly worked to get me quotes when requested. He is an excellent communicator and has always been honest with expectations, which he consistently fulfills. Very happy with his service and recommend him without reservation.

THIS IS THE PLACE is amazing Very quick in and out. NO ISSUES GREAT SERVICES .Thank you to staff…read morefor being down to earth.

When in doubt, just Give them a Shout out! Fernanda and her Staff are Rocking the Santa fe…read moreinsurance market. With The Best rates And the most reputable companies around .Home owners,Complete Auto,Pet ,motorcycles,recreational vehicles,Commercial,Fleets,Join the Orale Nation

We're still several years away from making a move to Santa Fe, but I wanted to start understanding…read morethe insurance landscape across different communities -- particularly given the very real wildfire risks in the high desert. Even though there's no policy on the horizon, James took the time to sit down with me, walk through the areas of concern, and give me genuinely useful guidance. He even offered to check the insurability of any property I might be considering now or down the road -- a generous offer that says a lot about how he operates. His staff went a step further and recommended a real estate agent who has been equally impressive. This is what playing the long game with customers looks like. No pressure, no pitch -- just good people being helpful. That kind of service is rare, and it won't be forgotten. Thanks, James! Ready to post as-is, or would you like any further tweaks?

Moving back to Santa Fe, and my local SF agent recommended Mr. Armijo's office to me. Kesha Hamby…read morehelped me and was the best! Helpful, professional, warm, interested, caring, lovely sense of humor, gracious, efficient - i felt as if i were dealing with an old friend or neighbor, instead of a stranger. She couldn't do enough to make me feel a part of "the family" and make certain that she was covering MY needs. Delighted that i took up this recommendation and grateful that Kesha was the one who helped me - thank you! At this stage, if I could give Kesha SEVEN stars, I would! She continues to go out of her way to smooth my move back and help me out with various "busy" issues - she is absolutely remarkable! I am delighted that I chose to go with this office - thank you, Kesha!!!

I have dealt with quite a few different insurance agents over the years and I feel that Tina Jacobs…read moreis by far the most knowledgable and proficient agent. She is communicative, although obviously very busy with clients. She always returns phone calls and her son Chris even let's me text my needs. I like to keep it local in Santa Fe and I love dealing with this family agency. They insure my house, my cars and my motorcycle.

They're so friendly and helpful- I got the best rate for my insurance, and they took the time to…read moremake sure everything is covered properly.

Bryan and ALL of his staff always goes the extra mile! They are super friendly and helpful. I…read morehave MANY polices with Bryan, and I wouldn't change a thing!

I highly recommend Bryan Doerner and his agency. The customer service I received from him was…read moreabove and beyond. After I moved to another zip code, State Farm would no long insure my home because of fire hazard: Bryan called around to other agents in the area to see what other agencies would insure me. He was not obliged to do this (I was no longer a client), but he did, because that's the type of person--professional and caring. Thank you Bryan for your outstanding service while I was your client, and thank you for your kindness in helping me out when I no longer was your client. Dorothy R.

Zero stars and take your business elsewhere. I have been with Allstate for 30+ years. This summer…read moreI was asked to do some tree trimming/wildfire prevention work on my property by Melissa, and it was quite a bit of tree and limb removal and cost a couple thousand dollars. When I was done I submitted my photos, and then Melissa asked me about another photo of a property 2 lots away, hundreds of feet from my home, and asked that I thin that as well. I provided GPS, google kmz files, and photos showing that the photo is a LONG ways from my home and not my property. I have emailed, called and talked with her office, and Melissa never got back to me and she dropped my home coverage without final notification. Now I'm on PMI while getting a new policy. Worst insurance customer service I have ever experienced. Done with Allstate FOREVER.

I had cancelled insurance with Allstate months ago and they are still taking monies out of my…read moreaccount.

The staff here have been amazing! One of her employees Elissa stayed on the phone with me for over…read morean hour and was very happy to answer all of my questions. She was incredibly patient with me especially when i would forget something and have to ask the same question again. One of the best customer service experiences I have had, and i will definitely be recommending this agency to anyone looking for insurance!

I had a billing issue with State Farm after cancelling my home owner's policy. After several…read moreattempts at getting it resolved with State Farm I contacted Belinda Ferrero. At first she told me there was nothing she could do. After I published a one star review of Belinda and State Farm on Yelp, Belinda contacted me and told me she would attempt to get the issue resolved. At this point it appears she has done that and so I am editing the one star review and changing it to this one.

I have done business with Florence Anaya for over 20 years. I have purchased Life, Home and Auto…read morefrom this agency. On the few occasions when I had to deal with a claim, she went above and beyond here responsibility and helped me communicate with the adjusters and with the repair shops to make sure that everything was handled quickly and professionally. This is the kind of local service you can't get by going online to purchase insurance. I very highly recommend the James H. Russell Agency.

From the owner: For All Your Insurance Needs…read more Independent agents don't work for an insurance company; instead, they sell insurance from multiple companies. That means you always have an expert on your side who can find the best policy, and savings, for you. And as your needs change, your agent will be there to make sure you have the right protection.