EDUARDO WAS VERY EFICIENT and professional he took care of my issue super fast, as well he really…read moreknows the policy and explainme all the details of the policy i will strongly recommend he's expertise to anyone that looks for insurance services .....

From the owner: My team and I are dedicated to finding out which insurance package is right for YOU. We want you to…read moreknow what you are buying and why it is an important part of reaching your goals. We are able to write policies in New Mexico, Arizona, Colorado and Texas. License #: NM-8897919, AZ-8897919, CO-299195, TX-1464288

The agents are not knowledgeable, they are too lazy to research the answers to questions and…read moreimpolite.

I have had the best experience (as one can have) purchasing insurance from AAA Agent Peter Hussey…read more He is expert in all types of insurance and quickly worked to get me quotes when requested. He is an excellent communicator and has always been honest with expectations, which he consistently fulfills. Very happy with his service and recommend him without reservation.

Zero stars and take your business elsewhere. I have been with Allstate for 30+ years. This summer…read moreI was asked to do some tree trimming/wildfire prevention work on my property by Melissa, and it was quite a bit of tree and limb removal and cost a couple thousand dollars. When I was done I submitted my photos, and then Melissa asked me about another photo of a property 2 lots away, hundreds of feet from my home, and asked that I thin that as well. I provided GPS, google kmz files, and photos showing that the photo is a LONG ways from my home and not my property. I have emailed, called and talked with her office, and Melissa never got back to me and she dropped my home coverage without final notification. Now I'm on PMI while getting a new policy. Worst insurance customer service I have ever experienced. Done with Allstate FOREVER.

I had cancelled insurance with Allstate months ago and they are still taking monies out of my…read moreaccount.

I have dealt with quite a few different insurance agents over the years and I feel that Tina Jacobs…read moreis by far the most knowledgable and proficient agent. She is communicative, although obviously very busy with clients. She always returns phone calls and her son Chris even let's me text my needs. I like to keep it local in Santa Fe and I love dealing with this family agency. They insure my house, my cars and my motorcycle.

They're so friendly and helpful- I got the best rate for my insurance, and they took the time to…read moremake sure everything is covered properly.

I have done business with Florence Anaya for over 20 years. I have purchased Life, Home and Auto…read morefrom this agency. On the few occasions when I had to deal with a claim, she went above and beyond here responsibility and helped me communicate with the adjusters and with the repair shops to make sure that everything was handled quickly and professionally. This is the kind of local service you can't get by going online to purchase insurance. I very highly recommend the James H. Russell Agency.

From the owner: For All Your Insurance Needs…read more Independent agents don't work for an insurance company; instead, they sell insurance from multiple companies. That means you always have an expert on your side who can find the best policy, and savings, for you. And as your needs change, your agent will be there to make sure you have the right protection.

THIS IS THE PLACE is amazing Very quick in and out. NO ISSUES GREAT SERVICES .Thank you to staff…read morefor being down to earth.

When in doubt, just Give them a Shout out! Fernanda and her Staff are Rocking the Santa fe…read moreinsurance market. With The Best rates And the most reputable companies around .Home owners,Complete Auto,Pet ,motorcycles,recreational vehicles,Commercial,Fleets,Join the Orale Nation

I have been with State Farm for more than 40 years and a client of Wayne Steen for over 5 years. I…read morehad been in regular contact with his office over my portfolio of bundled coverages to make sure I was covered for any inevitability. That is, until we had a sewer line backup into the house on Dec 3, 2024. I immediately called Mr. Steen's office and was informed "Oh, you do not have that coverage." I had gone out of my way to make sure I was covered, including Service Line Coverage. Yes, they can say that, located in the small print of homeowners' coverages it excludes backups, but that was buried deep in the policy. That's why I had repeatedly talked with them, including a couple of office visits, to make sure I was covered. I have since dropped Wayne Steen as my agent and all of my State Farm policies and gone to USAA, which I was lucky enough to qualify for. When I spoked to them about coverages, their reply was that sewer backup coverage was included in the policy. Buyer beware! All of the fancy State Farm commercials and bragging about bundled savings does no good if coverage is denied!

I have been with State Farm for about 15 years or so. The rates have stayed pretty much the same…read moretill the last year and a half. Covid seems to be the accuse but just an accuse. We are basically getting price gauged for folks who do not have insurance. My rates have risen every time my policy renews. Please stop screwing your loyal customers. Seriously. stop.

All I can say is Robert is one of the best agents we've ever worked with. Polite, responsive and…read moreattentive to details. He went through my home insurance needs quickly. He recommended (with my input) a very reasonable and comprehensive insurance plan for us. Don't waste your time with other agents or brokers in New Mexico. Robert is your agent!

From the owner: Welcome to The Prather Agency with Farmers Insurance. As your local agent here in Santa Fe, I help…read morecustomers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options, whether that's auto, home, renters, life¹, business, bond insurance and more. I take the time to educate you about your coverages before an accident rather than afterwards. I invite you to visit my agency located at 2801 Rodeo Rd, Santa Fe in the Rodeo Plaza Shopping Center next to Java Joe's Coffee Shop on the corner of Rodeo Rd and Camino Carlos Rey. I look forward to meeting with you.

The staff here have been amazing! One of her employees Elissa stayed on the phone with me for over…read morean hour and was very happy to answer all of my questions. She was incredibly patient with me especially when i would forget something and have to ask the same question again. One of the best customer service experiences I have had, and i will definitely be recommending this agency to anyone looking for insurance!

I had a billing issue with State Farm after cancelling my home owner's policy. After several…read moreattempts at getting it resolved with State Farm I contacted Belinda Ferrero. At first she told me there was nothing she could do. After I published a one star review of Belinda and State Farm on Yelp, Belinda contacted me and told me she would attempt to get the issue resolved. At this point it appears she has done that and so I am editing the one star review and changing it to this one.