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    The Backyard Experts

    5.0 (2 reviews)

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    Services - The Backyard Experts

    Pressure or power washing

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    3 years ago

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    Water’s Edge Pool Service

    Water’s Edge Pool Service

    (11 reviews)

    I would not recommend Waters Edge Pool Service based on my experience…read more On two separate visits the technician left my pool system in service mode, which disabled my ability to control the equipment. Both times I came home to find the system not running correctly and had to personally go under the house to reset everything myself because I could not reach anyone from the company. During one of those visits the equipment access door was also left loose and hanging by a single screw, which I had to fix. In addition, on a few occasions after the pool was cleaned, the water started turning green again within a few days. When I tried to reach someone from the company to address it, I was unable to get anyone on the phone. When I raised these issues with the company via text, they disputed what happened instead of taking responsibility. After multiple problems and having to fix the issues myself twice, I ended the service.

    They have been servicing my pool for about 5 months and recently it's been turning green. I have…read morebeen communicating with them to try to get it resolved but it's still green. I had another pool company come look at my pool and they said there was absolutely no chlorine in my pool so no wonder it's green. I canceled my service and asked for a refund but they are ignoring my messages. After reading the other reviews...that's what they do. Find another company because Water's Edge does not care.

    The Backyard Experts - poolcleaners - Updated September 2026

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