Terrible customer service. Was yelled at for trying to return an item. Won't go back and do not…read morerecommend.

this is a very well stocked store with extremely helpful staff. I understand prices may not be as…read morelow as the big stores, but with the price you get true service and people that really care for your pets. why leave town anyway!

Customer service is non-existent. You get the feeling they wish you hadn't interrupted their…read morecomputer time by walking into the store. It's a shame, as the previous owner was so friendly, attentive and knowledgeable. When it comes to supporting a small local business, higher prices can be overlooked if the service is great. With all the choices for pet supply stores in Nanaimo, there's no reason to shop here.

Love this store and staff. If they don't carry a pet food you need they try very hard to get it for…read moreyou. Nice to support a small local store.

This vet clinic does not make reminder calls or e-mails to let me know that my dog is due for…read morevaccinations. I am going to another veterinarian.

Dr. Large and the staff at Benson View took such wonderful care of our precious aging kitty to her…read morelast day, always taking the time to answer any questions or address our concerns and always helping our sweet girl feel safe. We started with Dr. Large at another clinic but once we discovered she had moved to Benson View, we followed her there very quickly where we found the ladies at reception always kind and helpful over the phone or in person. Dr. Large was not only wonderful with our cat but also caring about us as pet parents, recognizing that we would do almost anything to keep our girl as comfortable and as happy as can be for as long as possible and there were times we could have been charged much more than we were. We will be forever grateful that she introduced us to Solensia to help with a very difficult paw problem (and to the kind techs who administered it for her) and that she discovered hyperthyroidism as a cause of severe digestive upset when another clinic did not even test for it prior to the surgery that seemed to trigger it. Dr. Large was very kind when it was discovered a few months ago that our girl likely had GI lymphoma, supporting us in our choice to not putting our fragile kitty through another surgery to definitively diagnose it when we knew we could not put her through chemo. The steroids (that would help either condition) worked very well for a few months until came the time to make the very difficult decision in a pet parent's life. We had been rather traumatized by the euthanasia of our previous kitty in a different city and were very apprehensive. We and our sweet little girl felt very supported by all of the staff at Benson View on her last day, having our own quiet room to go through the process of her passing, giving us time and privacy and it was a much more gentle experience for all of us. It may be some time before we are ready to have another special kitty enter our lives but when we do, we will definitely take any future pets to Benson View for care!

I purchased an item and was over charged. I returned to the store and I had the feeling that I was…read morebothering the cashier as she was on the floor having a visit with people and their dogs. She figured out the difference of what I was over charged and handed me the money which I felt was incorrect. I asked to return the item . Apparently they "are not set up" to reverse the charge. People in the store attacked me verbally regarding this. I called the number she gave me to discuss what had happened and was met with the same confrontational attitude. I have never had such a horrible experience in a business .I will never shop in another Shar - Kare. 0 stars

We moved to Nanoose Bay a year ago and didn't even know they were very near to us,,.we have bought…read moremany nursery ties for a small backyard garden and they are cheaper than Home Depot!! and that included the spikes to keep it together....also they have great farm fresh eggs and really good apples and big juicy oranges for .99 lb. We will look there first before going anywhere else...and the staff are very friendly and helpful!! Doreen C.

Lower cost with great staff and service. Also open on Saturdays which makes it a go to place when…read moremany others are closed.

We were so relieved to find Hammand Bay Animal Hospital. We are traveling and struggled to find a…read morevet. They are no nonsense, super competent and great with our dogs. Unlike other vets we tried, they didn't try to make us run every test and seems to walk the right line between doing what is right for the dogs health without inflating the bill. The front office is super competent and helpful. They answer the phone and where available to see our pet immediately. They seem to be much more competent than the other vet offices we have been to. Hammond Bay Animal Hospital is top notch.

I've used a number of different cleaning services over the years and found Kirsten to be by far the…read moremost professional and considerate not to mention a very thorough clean. I highly recommend her to anyone who wants their home not only cleaned but treated with respect. Thank you Kirsten!

The pup and I love the Parksville Bosleys! Any questions they always have an answer or a help find…read morea solution. Everyone is so kind and welcoming. Store is well maintained and stocked. Thank you for taking care of us

Wow! Used to have the best customer service now they are horrible! Will never shop there again!…read moreSpent hundreds of dollars a month there but no more. Two of my friends had the same experience so it's not just me.

They are very kind at this vet clinic. We do not have a dog but are the grandparents to five…read moredogs...we often have our sweet grand dogs when their parents have errands or are away on business or short vacations. I have brought the pups here for nail trims, new kibble because they have grown weary of the kibble they have had, or little check ups... I recommend them for competence and patience with the dogs.