ATTENTION Midland, MI dog lovers: Do NOT take your pet to DogHaven Ranch! Took our dog there while we were cleaning our house from the flood. When we picked him up they said he "bumped" his head on a piece of wood on the obstacle course and he had a small scratch, but they cleaned it up and said he was fine. We didn't think anything of it, unfortunately assuming they were caring dog lovers like our family and friends. Fred has long, thick black fur so it wasn't obvious to us right away as we were literally dealing with the aftermath of cleaning out our basement from 18 inches of water. A day and a half later we realized Fred was very sensitive to any touching of his head. We immediately took him in to the vet. We were then told by Eastman Animal Hospital that there was no way he bummed his head on wood and that this was from a piece of sheet metal or a large screw. They also informed us that Fred should have been taken to the vet that same day and gotten stitched up. Since it was beyond 24 hours it was too late for stitches and we were in for a long healing process. At this time we went back to Dog Haven and told them what we had found out about Fred. We simply requested payment for the vet bill or a refund for Fred's stay with them. Their response was more astounding than their initial down play of the injury to begin with. The owner said they would refund nothing or help with the cost of Fred's vet bill and proceeded to tell me that I was negligent for not taking Fred to the vet that day with complete arrogance. We have been steadily watching over Fred to ensure he heals properly but when we were told a long healing process we had no idea just how long it would be. We are now 5 weeks from the initial "bump" and we're told he needs surgery. This isn't about the money, this is our dog who is a loving part of our family. Please share this post with your family and friends to ensure this doesn't happen to anyone else's dog! read more

Doghaven Ranch - This is the "bump" on his head. Do NOT take your pet here! - Pet Sitting Near Me - Midland, Michigan

We take our dog there once or twice a week and she loves it. It always wears her out and she sleeps straight for the next day or two! Amy, and all of the staff, is great. I have also boarded her there a few times with no issues whatsoever. read more

We LOVE, LOVE, LOVE Doghaven Ranch!!! The owners are loving and caring; the staff is professional and courteous. Doghaven Ranch is Disney World for dogs! read more