If you find a lost pet, do NOT take them to Southwoods!…read more I found a sweet dog late one night and immediately grew attached. Wanting to do the right thing, I had him scanned for a microchip at the nearest vet, Southwoods. He was chipped--and that's when things took a disappointing turn. The staff at Southwoods told me they were legally required to keep him, even though I offered to foster him until the owner was located. I gave them all my contact information and asked them to pass it along to the owner. I offered to keep the dog at my home in case the owner reached out. They refused and insisted he could not be returned to me. I later discovered that Guilford County Animal Services has a Stray to Foster Program, which encourages good Samaritans to foster found pets during the stray hold period--and they even offer support and supplies. I wish I had known that beforehand. Southwoods also claimed they would take the dog to the shelter the next day if the owner didn't come, and that I could possibly adopt him from the shelter after the hold period. In reality, they took him to the shelter the same day. Based on this experience and the misinformation I was given, I would not recommend taking found animals--or even your own pets--to Southwoods. Please consider going directly to the Guilford County Animal Shelter or following their Stray to Foster guidelines if you find a lost pet.

These people are so good to me. I've been bringing my animals here for almost 20 years. They've…read moreseen my animals (and me) at our best and at our worst. The care my babies have received is priceless. Not literally....they've cost me tons, but the quality of care has been worth every penny. The love and compassion they showed when I had to put my first two babies down two years apart was how it should be done. Knowing that they care makes an absolutely devastating experience manageable. They're special people (and fun)! I've always enjoyed going just so I get to see and talk with them, and over the years, I've had to go A LOT. I trust them and I appreciate them more than I think they'll ever know.

We love Cozy Country Kennels. We highly recommend them. We have two mixed German Shepherd rescues…read more We have been boarding our dogs there for about ten year. They are extremely kind and accommodating. It is a family run business and all their employees have as much compassion for your fur babies as they do. We feel like they are part of our extended family. Steve and D

We dropped off our bloodhound Mabel here they did an incredible job of cleaning her up and cutting…read moreher nails. The staff was very attentive and I would recommend this place to anyone.

My wee doggy had loooooong fingernails when we finally came up out of COVID quarantine. She had…read moreactually started to limp, and would NOT allow us to trim her nail. I knew I needed help! So I called Animal House, which has been there a pretty long time and is well-established. They allowed her to come without an appointment, even though an appointment is usually required, when I told them on Monday that she had been limping during the weekend. They did a great job on her nails and washed her too, following all my instructions to the letter. I will definitely go again!

Excellent groomer!! The facility is a small storefront and owner allows the dogs to roam if they…read moreare well behaved. Would highly recommend to anyone looking for grooming in Archdale, Trinity, Thomasville, and South High Point!

The staff was so welcoming when I arrived. They were also knowledgeable and helped explain the…read morekitty snacks. They had a great selection of pet supplies. The store is clean and well stocked. I loved that the cats in the adoption room had plenty of space, toys and food/water available. Check out was a breeze. Make sure you sign up for their rewards program. Near the door, they had a photo booth for your pets. So cute! I will definitely visit this store again.

This pet store was in the same parking lot as the Cat Hospital that we go to. It was extremely…read moreconvenient to walk into this store and shop while our cat was having his check-up! The store was pretty large, in my opinion and FILLED with anything you could imagine that you'd need for your pet. They have hand sanitizer available right at the entrance for COVID, along with a statement on the door that they require masks upon entering as well. The left side of the store has plenty of dog food, toys, clothing, and gifts. The right side has everything for cats such as huts (average price of $80), natural toys, leashes, food, raw diet food, treat toppers, and clothing. I'm getting more in depth with the cat side since we only have a cat and were shopping on that side only. The woman, who I assume is the owner, was EXTREMELY nice with helping us find the perfect food for our Bengal. She took her time explaining everything to us in great detail, and never once rushed us. She really made us feel like a valued customer! The amount of information she knew about the different products of food they sell blew.. our.. minds. The information she was giving us ranged from where it came from, what the benefits were, what fit our cat the most, how the brand makes their food.... everything! She knew her stuff, that's for sure! She was extremely helpful and wanted to make sure we were completely satisfied, and never once tried to pressure us into buying anything. She was very open minded and positive with how she interacted with us! The prices are very reasonable. They are fully stocked with every item they sell. They do some small discounts if you buy in bulk. It's extremely organized with how they have the layouts of their products throughout the store. You'll definitely walk out of this store with something in your hand. It looked like they were even doing a photo shoot with Santa and your pet in a closed in room as well! I'm overall VERY impressed with our whole experience. We will definitely be coming back and supporting this business. The customer service we got is half of the experience, and knowing you're getting the exact thing that your pet needs is the best feeling. They really know everything about their products.

My sweet Olive is no longer with us, but I cannot begin to tell you how wonderful Northwood was…read morefor us. The owners and staff were so caring and professional, going way beyond what I would expect. I moved back to High Point when Olive was 2 years old, and remained with Northwood until she passed at 14. When I lost Olive, I also lost many friends. Due to travel and health issues, I no longer have pets, but hope to (God willing) sometime in the future. I am amazed that anyone would have a negative review about Northwood. They were always up front with me about treatment, medication, etc. They fit Olive in whenever needed, and even gave us a break on certain treatments. They were fair and honest. Can't get any better than that. I wouldn't go anywhere else. These folks are the best!

Pricing is ridiculous here!! My friend adopted a cat and took it here for an initial checkup. All…read morehe wanted was vaccinations, fecal check, bath and nail trim. He was told they don't really do baths, (what??). They didn't do a nail trim, didn't do a fecal check (owner was told to bring a sample back instead of just using a fecal loop right then??). So for vaccines ONLY it was over 300 bucks. Thats highway robbery on top of being unprofessional. What kind of vet can't do a fecal? Then...stool sample brought in and owner was charged 20 bucks for an "expedited in house check"? Vets NEVER send out a fecal!! It's been 8 hours since sample was dropped off, still no information, so how is that expedited? I'm a person that did the fecals in a vet's office-it takes 5 minutes tops. So for a fecal check it was 75.00!! I've never heard of paying more than 20 for a fecal and that's high. This place is a rip off and I think they took total advantage of a new pet owner. The expedited fee at the very least should be refunded. *updated to add* When my friend called to check on 'expedited' fecal 2 days later, they LIED and said they had called and spoke to his wife, (who passed away 3 years ago). LIED!! What kind of business is this??

The groomers are excellent with my three dogs. Professional but kind handling of the animals.read more

I drive 25 minutes in each direction weekly. Need I say more?…read more Donna is a great groomer and a true dog expert.

We have been taking all 6 of our animals here for years and have always loved this vet but we will…read morenever come back here after an incident last Friday. We have 2 dachshunds who have been coming for vaccines/annual wellness visits since they were about 6 weeks old and we have always opted out on vaccinating them for LEPTO, that is the "L" in the DHLPP combo vaccine. Both dachshunds always receive the DHPP vaccine ONLY, NO LEPTO. We made this decision due to one of our dachshunds having a severe reaction to the LEPTO vaccine a few years ago and going to anaphylactic shock and almost died. I make sure to make it known every single visit that we want all vaccines EXCEPT LEPTO and have told them every time in the past to put it on their records. This past Friday, I had to work so my husband took our dachshund Ollie for her annual wellness/vaccine appointment. When the vet tech came in, she was reading off all of the vaccines that Ollie was going to be receiving, however, included lepto so my husband told her that we did not want to vaccinate her for the lepto vaccine (as usual) and told her she has never gotten it before due to our other dachshund having such a severe (almost deadly) reaction. The vet tech told my husband that she is looking at Ollie's vet records and told him she has received it every single time in the past. My husband thought maybe he had gotten it confused and agreed because he TRUSTED the workers at the vet which was obviously a mistake. He called me on the way home telling me what happened so I pulled out Ollie's vet records from the past few years and looked to confirm she hasn't been receiving the Lepto vaccine. Every single document from each appointment stated "DHPP ONLY-NO LEPTO". While looking for the records, I had my mom call them to ask what amount of Benedryl needs to be given to her to help prevent any kind of severe reaction and they said they would call her back and let her know because they had to ask the pharmacy? After about 15-20 minutes of no call, I called another vet who we will be going to from now on and they immediately told me how much Benedryl to give her. Asheboro animal hospital never called and let my mom know an answer. After locating all of Ollie's records, I immediately called and spoke to someone at the front desk and when explaining the situation I was met with a rude attitude and was cut off in the middle of my sentence by her saying "I'm looking at her records right now and she has gotten the vaccine every year. I told her I was also looking at her records right now from every appointment she's ever had and stated that every single document says "DHPP ONLY-NO LEPTO" and explained that it should've been on her file. After placing me on hold, she came back and apologized and offer to refund us the $45ish dollars we paid for the vaccine and stated she would add the alert to her file as well as our other dachshund. We accepted the refund and appreciated it, but I feel as if we absolutely cannot trust this vet any longer because this could have been a deadly situation, especially if we didn't catch it and provide Benedryl immediately! I also did not appreciate the rude attitude I was met with when calling to tell them their mistake. And to top it off they never bothered to let us know how much Benedryl to give our dog to prevent a reaction from a mistake they made! We will be switching all 6 of our pets to Seagrove Animal Hospital who provided immediate and friendly care over the phone letting me know exactly how much Benedryl to give and what symptoms to lookout for and told me that if she has any kind of reaction to just stop by with her which I greatly appreciated. BEWARE IF YOU'RE TAKING YOUR PETS HERE.

I unfortunately last week had to put my 17 year old dog down and the staff was amazing and kind. In…read morethis emotional time, from the front desk to the vet techs and doctors all were so supportive and understanding. Definitely recommend coming here for all animal needs!