Some days as a pet parent are just ordinary. And then there are days that change everything. Today was one of those days. My sweet Sadie, 11 years old, my constant companion, my heart, was perfectly fine last night. This morning, she woke up with her left eye squinting shut. Her annual checkup was scheduled for tomorrow, but I called the office to see if I could ask about it. Gabby didn't hesitate. She said, "No, we need to see her today." That quick, decisive action may have saved her sight. Dr. Jacobson examined Sadie right away, ran the necessary tests, and then looked at me with a seriousness I'll never forget: "This is considered an emergency. You need to get her to a specialist as soon as possible." Hearing the word "specialist" when your dog is almost 12 is terrifying, especially when it involves something as delicate as the eyes. I'll admit, my heart dropped. I thought this might be the end. But Dr. Jacobson, along with Olivia, Gabby, and the rest of the Thomasville team, handled everything with professionalism, urgency, and so much compassion. They didn't just hand me a referral and send me on my way, they made sure I understood how urgent it was, where to go, and why this couldn't wait. They moved quickly but never made me feel rushed or left in the dark. Because of their swift action, I was able to get Sadie to All About Eyes Veterinary Ophthalmology that same afternoon. Tonight, she's resting peacefully at home. She still has both her eyes. She's on medication, she's surrounded by love, and everyone who sees her can tell she's cherished. I've loved many animals in my life, but Sadie is different, she is truly like my own child. And I will never forget how Thomasville Veterinary Hospital stepped up for her today. They didn't just treat my dog, they gave us hope. If you want a veterinary practice that treats your pet like family and responds immediately when it matters most, this is the place. They are exceptional at what they do, and they truly care. I am forever grateful. read more

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We have used TVH for over 5 years. They have provided wonderful care of Tabitha while keeping her Hooman's educated and calm. Their care and treatment of Tabitha shows every visit. All of the staff care. We really connected with Dr. Lauren and appreciate her time and her care. Tabitha is a Trust-Baby, so you know we are a little #ThoseDogPeople!!! read more

Thomasville Veterinary Hospital - Tabitha and Lambo - Veterinarians Near Me - Thomasville, North Carolina

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I do NOT recommend this vet hospital, I was with them for several years and their prices are pretty high. but the reason is I took my dog there NIKKI to be checked for something that she had about 6 months earlier, where her platelets were near zero causing her to be no energy and no feeling well, this time and the last time she was in heat and EACH time we brought it to the attention of the VET. I asked to do the bloodwork that would just verify the platelets but like MORE TIMES she ran the bill up over $700 that INCLUDED a ulta-sound that she recommended. The platelets WERE low but not as bad before and was going to put on the same meds HOWEVER she came back with this: Plan: Recommended transfer to a emergency hospital for emergency pyometra surgery and treatment of thrombocytopenia. Owner declines at this time due to financial reasons. Owner is aware of potential life threatening issues such as uncontrolled bleeding and rupture of the uterus this PROCEDURE was at a MINIMUM of 6 to 8 thousand dollars and needed to be done NOW!!!!. She was going to send us to a vet in winston to do the procedure without VERIFYING all this I presume. I did find my OLD Vet on the coast was bout 2k cheaper but I still did not have that kind of money to tap into that fast. So the option to put her down to avoid suffering was part of the mix. My oldest daughter came to me and said lets take her to a board certified in Greensboro and double check everything. SO WE DID. Nikki did have low platelet count and meds would help with that. HOWEVER the LIFE THREATENING SITUATION was she was IN HEAT, period!!!!!! I came so close to put her down to avoid her suffering and this SCARED ME. so to fix a low platelet count including Thomasville VET hospital and the other one that did the CORRECT ONE, cost me over $1400 and nearly my dogs life. AVOID THIS DANGEROUS VET. I am also sending my complaint to the Veterinary Board. A vet is there to SAVE LIVES and not advise Patients incorrectly. I should have know when they could not even correct a small hair loss 2 years ago that they ran THAT BILL UP to over $700 with NO RESULTS but another Vet in Walkertown got the correct meds to her and it never came back again for under $300. OH YEAH to trim a PUPPIES Nails on first visit NORMALLY every vet I have dealt with in 40 plus years NEVER CHARGED FOR IT. a simple nail clipper and in seconds an entire litter is DONE, but not here, they wanted to charge me $26 PER PUP. THIS VET is a MONEY ONLY hospital, so for the sake of your pets health and life GO SOMEWHERE ELSE read more

I can't ask for a better place to watch over my baby Cooky when I'm out of town or just when she needs grooming or maybe her nails clipped. Thomasville Veterinary Hospital is the best hands down. The staff is awesome too. They take pride in what they do. I love the way they respects you with kindness when you come in. Great place!!! read more

The past couple times we have taken our dog here have been terrible. The staff has been rude to us and either the receptionist does not know what she is talking about or has lied. This previous Friday I called up there to see if I needed to bring a fecal sample with us since they charge for one each time and the lady on the phone said no he does not need one. Appointment came today and sure enough charged us for a fecal sample after being told they did not need one for this visit. We will be changing vets after this visit due to the attitude of staff and the charges they have charged us. read more

My dog was missed diagnosed with a patellar tendon tare would need surgery they sent me to Carolina veterinary hospital in Greensboro came back it wasn't a tare it was Ostia sarcoma bone cancer and in fact his hip bone had basically disintegrated. I was able to take him home for the weekend and had to put him down that Monday . read more

We have been taking our dogs to Thomasville for about 5 years now. After our recent experience we will no longer be bringing them here. The past few visits the communication has been terrible. I had to repeat myself to 4 different people because none of the employees seem to communicate to one another. The vet tech almost took our dog in the office thinking he was a different dog. Luckily she called him by the wrong name so we were able to correct her. This past week my dog injured his dew claw. The first visit cost us $400. When we got him home all they did was wrap his paw so uncomfortably tight he could barely walk. They gave us meds and also gave him an allergy shot. No idea why they needed to give him a $100 allergy shot when we specifically brought him in for the dew claw injury. They told us we would need to bring him back the following week in which he would most likely need to be sedated to clip the nail. We dropped him off for his recheck.. 4 hours later we get a phone call asking how he had been doing with the pain. We told them he was pretty uncomfortable at first but seemed to be doing better throughout the week. Dr. Cecil then proceeded to ask us why he wasn't wearing a cone or a bandage on his paw. We let her know that he had both of those things when we dropped him off earlier that morning. Her story then changed. She proceeded to tell us that he broke the collar and it was in pieces. She said he was chewing on his claw and bleeding... She rushed us off the phone and said we would need to bring him back in a week to get checked again. At this point we were obviously stunned and infuriated. They couldn't tell us what happened in the 4 hours he was there. I think I'm a pretty understanding person but this is completely unacceptable. Had the Dr. approached us with "listen we've been swamped today, unfortunately your dog is under stress and was able to break his collar and it appears he consumed his wrap as well. we will monitor to make sure he doesn't have an obstruction, we'll send you home with a new collar and a new wrap free of charge due to our negligence" our experience would have been completely different. Instead the response was "yea we can't do anything today the front desk will call back to get payment." They charged us an additional $60!! No explanation as to how my dog broke a plastic ecollar and consumed his bandage under their watch!! They couldn't even tell us if he did eat the bandage or not... after we asked 3 different times if he ate the bandage we were met with "we think he chewed it into pieces and he may have ate some of it.". No concern for potential infection or an obstruction. They sent us home. This morning, 3 days later he was able to puke up the entire wrap that he ate. It wasn't chewed into pieces like they had told us. I am so grateful he didn't end up with an obstruction. We are heading to a new vet next week. Fingers crossed he somehow hasn't gotten an infection as well. read more

Thomasville Veterinary Hospital - My dog luckily passed this on his own after he consumed it under Thomasville's care. - Veterinarians Near Me - Thomasville, North Carolina

I'm not one to write reviews when they are bad because I understand people and companies have their days but this wasn't that. Our cat was being transferred from the overnight emergency vet to Thomasville due to a serious asthma attack that almost took his life. The vet opened at 8 am and both myself, my husband and the emergency vet tried reaching out to them for his transfer. That caused many failed attempts due to their phone lines being down, which they said was because of lightening that happened over the weekend. That is understandable so we decided to drive there and get him in that way. Upon arrival the girl taking animals and appointments seemed in no rush when we explained the situation to her. Our cat was put in an air chamber all night and needed to be seen within a two hour time after leave overnight emergency vet, to make sure his O2 was still stable. She told us to wait and someone would be out shortly. 25 minutes go by and they finally come get our cat, who is breathing super hard at this point. Vet comes out to us an hour later to tell us she is "monitoring him" and will need all day to do so. To get to the point , there was no phone call update from vet - we had to call! Every time I called I spent more time on hold than I did talking to someone. There is no communication in that office what so ever. Then after 12 hours , we go to pick our cat up and wait an additional hour is parking lot waiting for them to bring us our cat. When he arrived, he was very skinny (clearly not fed) , smelt of cat urine, and the crate as well. Spoke to receptionist who claimed he was in a cage and not his crate and used the excuse "he was in his litter box". I'm sorry but he spent just as much time at ER vet and never smelt like that. This vet really dropped the ball and neglected our cat. Staff is VERY rude and I received no apology. read more

My animals were abused at this facility! I dropped off a happy bouncing pure breed English Bulldog and picked up a shuttering withdrawn animal I have never seen before! Her toenails were cut to the blood section during grooming, she came home after her grooming smelling like pop and having bouts of diarrhea- her kennel WAS NOT cleaned properly or this would not have happened. The staff TOLD me there is no one there on the weekends with the pets, they also told me my animal WOULD sit in her pop, that's just how it is, there is no night staff to clean the "accidents"! It is in human to leave an animal like that period- it can be deadly to leave one like an English who already has sensitive skin like that! These people are about MONEY not care of the animals they see. A FULL investigation needs to be done and they may very well need to be SHUT DOWN FOR ABUSING THE ANIMALS THEY BOARD! read more

If i can give them 0 stars i would. They do not care about the animal all they care about it money. Took a dog that was hit by a car and they did not want to help unless someone claimed financial responsibility and paid a $450 deposit fee. I wouldn't recommend them to anyone!! read more

I've utilized this office as a board/groomer off and on for several years. I always swear I won't go back but this time it's final. I boarded my puppy with them as she had been ill and under their care the week before I was set to travel. I provided her food and favorite toys along with permission to vaccinate her for rabies. I get a call this morning that she needs a 'clean up bath because she's made a mess of herself'. I pick her up to find that I've been charged for a physician checkup because they 'kept a close eye on her' the day of her rabies vaccine. Receptionist says the vet wants to talk to me and then vet says she has nothing to report. She did see that she's not losing her baby teeth so when I bring her in for her spay in August, they may want to pull her baby teeth (what?!) I sent her with a brand new bag of specialty food and it literally came back empty. Her stuffed toy smells like it has been soaking in urine and her chew toy also has a strong urine smell. Today's bill-$450. I started using them as a new vet in April on a friend's recommendation as I lost my last dog and couldn't bring myself to return to their practice so soon after her death. The new puppy visit started with a very sweet vet tech. The vet comes in, doesn't introduce herself, says 'I haven't seen you in a while' (maybe that's because we never met since I never took my dogs there for vet care), orders a single dose preventative and sends us out the door with a $170 bill. My puppy becomes ill the following week. I take her in-a new vet continually refers to her as 'he' (don't know any male dogs named Millie).They do an invasive exam in front of me (never happened at my previous vet), a boatload of tests including labs and X-rays. They give her a bolus of sub-q fluids (holding her down and sticking her multiple times with a large bore needle; again, never had to see that at my last vet). I walk out with 4 medications (2 of which I don't use but hey, I have $40 I can just throw away) and a $650 bill. Take her back for the same issue the next week; come out with a $250 bill and the recommendation for a new food. I would not recommend this practice- they have a history of charging for care without pre-approval and inflated rates. I think the bath and urine soaked toys speak for the boarding facilities. read more

I called them on a Saturday after trying several poison controls that wanted $85-$95 to answer. One question my 45 pound dog ate a 75 mg Lyrica at first they gave me the numbers to poison controls. I called back and explained that they wanted money and how much to answer one question was that dangerous to my dog? Does my dog need to go to an emergency hospital? They are not my vets. My vet is closed and the number they leave is one of the numbers that charges $95 to answer a question which I will be telling Vet about however they were so kind and so sweet the lady I spoke to on the phone I'm sorry I don't remember her name but she did go and ask Dr and no It was not poisonous they do give them to dogs for problems sometimes and it will just make her lethargic however, keep an eye out for an adverse reaction. They did not have to do this as they are not my vet so I would highly recommend taking my animal there if they would go out of the way to help someone who's dogs are not even a patient . read more

I would recommend this vet without hesitation. I took my cat here a few weeks ago after an emergency. It was a Sunday so there was no waiting. The entire staff was so kind and considerate. They explained to me all the tests they would run. I called every day to check on him and even then the Drs were so kind. I knew my cat was in good hands. They treated him and I was able to take him home that Wednesday. He had renal failure and they worked with me on how to give him his treatments (fluids). Unfortunately, after about a week at home my cat was sick again and there was nothing we could do for him. I had to take him back to the vet. Again, they were all so kind to me. They understood my pain and allowed me extra time with my dear fur baby. read more

As negative of a situation as we had - having to put down one of our family puppies due to an illness - the experience itself was very positive. Their prices were reasonable and they allowed us our time to grieve and spend time with our pet. The vet and the assistant/tech were kind and gentle when handling our baby and they were very sympathetic to our entire situation. It was only a single trip, but they made a horrible situation into something that was bearable. read more

Didn't read the reviews before I went. Since I couldn't afford to pay for "humane" euthanasia for my cat they refused to let me be with him. Did not leave him. Money grubbing poor excuses for.... read more

It was nice to see Dr. Cecil on 2/18/20 when we took our cat Angel in for her routine checkup. All the staff were nice and professional to us at this visit. Dr. Cecil seems to be a very caring and knowledgeable veterinarian in all aspects of her profession. Glenn & Mitzi Myers read more

If you don't have an appointment, they will charge $450 to walk through the door. I have been going there about 15 years and 3 pets over this time. Yesterday I did not have an appointment but my pet woke up with a severe eye issue. It was out of the blue and they are an inside pet. I drove to the office and was there when they opened. I explained I didn't have an appointment but could I leave my pet and have him worked in. I was told without an appointment it would be emergency charges. Mind you that is a deposit BUT they still charge triple ($150) just for the visit which is normally about $55. I was told it would be over a week before they had any appointment at all. After all the years I have been with them they showed no effort to help without me forking over $450 up front. It wasn't an "emergency " but I did want it checked out as soon as possible. I called Archdale Animal Clinic who I know a friend uses from the parking lot of Thomasville Vet. I wasn't even a client of theirs and within an hour they had worked my pet in (that they had never seen before) at normal office rates. I switched both of my pets to Archdale Animal Clinic the same day. I had worries because every single time I pick my dog up from getting groomed, he's sick. He's fine when I leave him but each time throws up once or twice later after picking him up. I had concerns but shrugged it off but after yesterday I am wondering if they only ever cared about money and not my pets. The employees themselves are nice but I don't care for the policy of no appointment, then charge $450. Especially for long standing clients. I realize it's a business but like all businesses. If you don't think you received fair treatment or good service, you take your business elsewhere. read more

Stay away...yes some of the girls that work there are very kind and helpful..most others are rude . Overall there are safer and less expensive kennels...stay away. read more

I have been going to this vet for 15 years. I have never had a bad experience there until today. I took my dog to have his teeth checked because the lady that does his teeth cleaning every 3 months said that he had some teeth loose and looked like they were infected. So I called this veterinarian and told her what my groomer had told me and she said she would set an appointment for the for his surgery I asked her can you do the surgery without checking out his teeth? She told me yes. I told her his mouth is infected and I feel he needs some antibiotics so could you please just to set me an appointment as soon as you can so we can get him started on the antibiotics before the surgery. So she set me an appointment for the following week. I arrived at my appointment he was taken inside to be seen by the vet. I waited outside for an hour before I decided to call and see why it was taking so long just to look at his teeth. I tried callling several times and they were not answering the phone. FINALLY someone answered the phone and the lady told me if I could please hold unless it was an emergency and I told her yes. I was left on hold for 10 minutes. I hung up and caledl back and told her she had left me on hold for over 10 minutes and could I please find out what was going on with my dog and how much longer it was going to be. She said okay she would check and she put me back on hold I was left again on hold for over 10 minutes and I hung up and call them back and by this time I'm getting angry. I told her please do not put me back on hold I want to know what is going on with my dog if he is almost done so I can take him home because I needed to get back to work. I had already been there for an hour and a half and that seemed like an awful long time to just check his teeth. She told me yes he is done he is right here and we will be bringing him right out. I waited another half hour in their parking lot and didn't hear anything so I sat outside and kept blowing my horn hoping it would annoy them enough to come out and see what my problem was instead of taking the chance of trying to call them again and being left on hold. Nobody came out so I called him back and ask him why my dog had not been brought out to me it had been over another half an hour since I had to call them on the phone and nobody had came out. That is the time that she told me somebody would be coming out to get my payment information and that the bill would be $157. I said $157 for what and she told me for the initial exam and the antibiotics I asked her how much was the exam and she told me it was $75 and $75 for the prescription. I asked them what kind of antibiotics are you putting him on? They told me the name of the antibiotics. I quickly Googled the name of the antibiotics and seeing that I could purchase those antibiotics at Walmart for $26. I asked her I said can I just get a prescription or have it called in somewhere else I think your prices are a little high. She told me yes she took my payment information for the visit which made me angry because they have already doubled their price since the last time I was there and I'm assuming it's because of their new building and all of their new overhead. So I paid the initial $75 for the office visit, but when they brought my dog out with the paperwork they didn't have a prescription in it and I asked him where is the prescription and she told me that she couldn't give me a prescription because the doctor had left and that I would have to drive back later and pick it up. I live in Salisbury and I drive to Thomasville to the vet because I always liked that vet and just kept going back. I told her I was not driving back because I already drove a long ways to even get there for the office visit. And I paid $75 just for somebody to look at my dog's teeth to see if they were infected and if he needed antibiotics and I think I way over paid for that. Long story short, do not go to this place. It is not the same place that it used to be. There is obviously New Management there and a whole different crew from what I remember. Somebody else is running that place. And their new building is costing them so much money that they need to Jack the prices up so high that they are cheating their customers also there are obviously way understaffed since they have to keep me on hold and not answer their phones like they should. Maybe it's because they are spending so much money on that new building and all that new fancy equipment that they can't even afford proper staff. read more

My cat was gravely injured after being attacked by a dog. I googled the closest emergency vet and Thomasville Veterinary Hospital's website appeared. The website clearly states that they provide emergency veterinary services - here is a direct quote from the webpage - "If your pet is in need of urgent care during our regular hours, call us immediately or bring your pet in as soon as possible. Starting treatment right away may help to reduce recovery time and may even save a life." I frantically drove there, during their regular hours, with my injured cat. Upon arrival, I was told by the receptionist that the practice did not provide emergency veterinary care, and "we should probably update the website." I was incredulous and panicked, as my cat's need for care was extremely time sensitive. What's more, the receptionist was dismissive, rude, and completely unsympathetic to my cat and it's need. I asked where the closest emergency vet was located and she said "I don't know." In sum, this practice is completely indifferent to pets' needs and lives. read more

I hesitated to post this review and I waited a while to see is I was more angry over the situation or the vet. My Cat died at the vets office within 10 minutes of getting to the office on 2/17/2015, it seemed the vet on duty may have helped rupture the abdominal mass that my kitty had. I would have not used this vet if I wasn't the only vet in town and it was in the middle of a winter weather event. The young guy who was the assistant did not even know how to take the cats temperature- the guy even said and I quote "Where is this cat's Butt hole?". From there the visit was short and went drasticly downhill from there. They took my cat back to a back room to warm him up and in 5 minutes from there after hearing him yowl, he was dead. I would suggest if you need a emergency vet- try to get to greensboro and get to the emergency vet there- If I was able to my cat may still be alive. read more

I would not take my 4 legged babies anywhere else! The Dr.'s here, esp. Dr. Milliren go above and beyond to provide the best care for your best buddy. It is so reassuring to know they are available 24 hours in case of an emergency. I have complete confidence in them. read more

I used to think this vet was worth every overpriced bill, but something changed. I have used this vet for the 15 years I have been in Thomasvillle and my husband used them for years before that and everything was great, but 3 years ago I lost all faith. I took my kitten in because he was limping and running a fever. After a whole week of tests, medications, and "care" they still didn't know what was wrong with him except he was negative for every nasty disease a cat can have from feline leukemia on. I scheduled an appointment to visit with him and while we were there WE noticed a knot on the back foot he wouldn't use and immediately asked the doctor about it. He looked at it puzzled and said "That's calcification from a break, but it's almost healed now so there's nothing we can do about it. It does look like it healed normally." I know I haven't been to vet school but doesn't common sense tell you that if an animal is limping to check for a broken bone? HELLO!!! It only cost me over $500 to diagnose my cat myself and they didn't do anything for us except tell us everything that wasn't wrong. Since then when we have taken our animals in their only treatment suggestion has been to euthanize. 1 last year, and then 2 within the last 4 months. The same 3 year old cat that had the broken foot just last week. He could have been saved but it was a treatment I could do myself and they wouldn't make any money off it so it didn't matter to them. I am currently looking for another vet that I can trust with my fur babies that don't care more about the money than the animal. read more

I should have listened to the many negative Google reviews but i swear to God i thought it was just Davidson county rednecks or cheapskates. I could have never imagined they were true. Its my own fault for not verifying prices before coming here. My normal vet recommends the Thomasville Vet. I never would have thought that their services would be literally twice as much as my other vet and that the dentals were three times as much as the other vet. I left their feeling robbed. I went for 2 dogs to have pre-dental bloodwork and 1 rabies shot. The nurse and doctor asked me why my dogs werent on heartworm prevention. I explained that one never went out side and that i can not afford to buy pills for all 4 of my dogs each month so even if they do have hw i can not afford treatment or prevention. They stood there together and told me if i didnt get the test my dog would likely die from the $800 treatments. Just like i told them neither of my dogs was hw positive. I left with that for the cost of $489. I was there 2 hours. Thats almost $250 an hour. They found nothing wrong with either dog. I have asked them to send my updated files back to my old veterinary office. I will never go here again. Its my own fault though for assuming they would be reasonable in cost. I cried on the phone when they called to talk to me about it. I make $20 an hour and it took me 25 hours to pay them for 2 hours of their time. I am very hurt that they care so dearly about money. They offered to give me some of my money back through a discount on dentals. I told them no thank you. Please dont do like i did. Dont do that to yourself. read more

Our dog was hit by a truck on a Friday night. He has a gash in his leg and it could possibly be fractured. On Saturday morning we took him to his vet, Arcadia Veterinary Hospital. After coming to the car to check on him, they advised that it was possibly broken and we would need to take him to a specialty Vet clinic so as not to pay twice. They recommended Thomasville Veterinary Hospital in Thomasville, NC, which was about 30 minute away. We called them on the way and alerted them we were coming and of Kane's injuries. They got our information and said we would need to pay a $350 DEPOSIT for their services. We were willing. When we arrived, we found that they had moved to a new address from what Arcadia had given us and the new building was magnificent. I saw dollar signs. We went in, leaving Kane in the car so as to check him in and keep him off the leg. It seemed like the staff cleared the waiting room, taking people that came in after us before calling us up. Odd, yes. When we were finally called, we were told that after speaking to the vet, they would now need a $1000 DEPOSIT to assess Kane. Obviously, my response was not pleasant and we asked how a normal person could afford to pay that kind of deposit without even seeing the animal. They offered us a Care Credit application and offered to run it for us. LOL. There was no compassion for animals or humans shown to us. We inquired as to why they did not call us back to tell us the difference in deposit required and they claimed to have tried but got our voicemail. Funny they didn't leave any voicemail and we had no missed calls. We immediately left and were distraught trying to understand our options. There were none except to wait and leave Kane in pain until Monday when we could see a normal vet. We decided to go back to Arcadia and tell them what happened and if nothing else, make sure they did not recommend Thomasville Veterinary Hospital to any other family. They were shocked and dismayed at our experience with Thomasville Veterinary Hospital, who they had recommended. Even though it was getting close to closing time, they assessed Kane, took and X-ray (with sedation) and found that it was not broken. They wrapped his leg, gave us a couple of prescriptions and scheduled a follow up next weekend. After a $292 bill, we were on our way and he is recovering nicely. Unless you are independently wealthy, do not try to seek help from Thomasville Veterinary Hospital in Thomasville, NC. They have no compassion for animals, only cash. read more

Terrible Terrible....keep your animals away. Took my golden doodle here because he was very sick. Kept him for 3 days and charged me a fortune. Brought him home and we was still not right. Took him immediately to another vet and he ended up having a life threatening illness that they diagnosed within hours. Thomasville is awful the vets there have no clue what they are really talking about. It's a money racket. Please if you care about your animals keep them away from this place. read more

Our first experience at this vet was a couple years ago when our older cat had an emergency from tearing stitches out after a tumor removal at another vet, which will remain unnamed. Great experience. Fast forward to last Friday when our cat, now 16 years of age, had been sick and unable to eat regularly for over a week. We made an appointment a week out and although they don't have a call list, I called back a couple times to see if there were cancellations at which point they started calling me back, moving up my appointment. We ended up there on a Friday night and after blood work and Xrays the prognosis was grim. Can't say enough about how Dr. Cecil walked me through my cat's issues and conditions and while providing alternatives to prolonging the inevitable, it was clear our beloved family member of 16 years was suffering. She arranged for my husband and I to come back Saturday morning to be euthanized. We were able to take our baby home and spend one last night, plus be with him the next morning. Again, with Dr. Cecil who was so very professional and empathetic, along with the staff there. This vet office "gets it". Our animals are our family members and we want to be there with them. They are a super clean place and take all the necessary protocols with masks, etc. but allow owners the dignity of being there with your pet. Even brought us in the side door to a private room where we didn't have to go through the lobby with all our grieving. Would definitely recommend this vet! read more

I took my cat there despite the poor reviews and I regret every penny that I had spent there. They are all just about making money. If you have a choice, please do not bring your babies there. Go to the Carolina Vet Specialists for emergencies. First of all the receptionist was very bossy and pushy and extremely dramatic. My cat was not breathing right that night so I got worried and brought him there after hours. But you know how cats are, sometimes they are just divas. So we got off the car and I let my cat out and observed to see how his is doing while talking to my boyfriend on the phone trying to make a decision if he needs to see a vet or not. The receptionist ran out and grabbed my cat and said it is an emergency when a cat is breathing through his mouth. (My cat pants whenever he is in a car like a dog does, another vet told me cats do that sometimes when they are at a new place, it's their way to investigate the air of the new place) So this very dramatic lady forced me and my cat to go inside and I had to pay a $250 deposit because it's after hours. The way she grabbed my cat made him even more nervous and stressed. The vet was nicer and she said that because my cat was so stressed and nervous they had to seduce him and put him in an oxygen tank. She also said they cannot do much when my cat is this stressed and she MAY HAVE heard a heart murmur but she wasn't sure because my cat was panting. So she suggested to keep him overnight do an X-ray of his chest. I said I cannot afford to keep him overnight but one X-ray may help to figure out whats wrong. The quality of the X-ray was bad, now it may be because my cat was stressed not really because they are not skillful, but usually my cat is mellow and calm even in front of strangers and vets, It's the way they handle him and clipped his nails that made him stressed in the first place. The vet told me she is concerned that my cat may have HCM(a heart disease) or heart worms because his heart seems big and there seems to be fluid around his heart. She suggested a $80 heart worm test and keep him overnight. I declined all of it and asked to be referred to a cardiac specialist at Carolina Veterinary Specialists instead. She said she will send over the file tomorrow to them and ask them to call me. So I brought my cat home, worried and concerned even though he seemed fine. The specialists didn't call me so I called them to make an appointment instead. Thomasville Vet never sent them the file until I was at the specialists 6 days later. Turned out my cat is perfectly fine. His heart is bigger than normal cats but he's a 16 lbs cat, his frame and even his teeth are bigger than normal cats so of course his heart is bigger. No heart murmur, no fluid built up in his chest, no sign of HCM or heart worm. And they said my cat was the best patient of the day because he was so friendly and calm! He even purred to the vet techs and doctors when they were doing all the check ups. The doctors at Carolina Vet Specialists also explained to me the reasons cats breath through their mouths. Sometimes it's not alarming at all. It is crazy to think that the people at Thomasville Vet stressed me and my cat out that much. When you are worried, why would you want to be scared even more? And when your pet is sick, why would the vet and vet tech handle them in a way to stress them out even more? It feels like a scam the whole time, from the moment that crazy pushy receptionist ran out screaming and waving and grabbed my cat away from me. I can tell that the vet did care. She had a lot on her shoulder. But her knowledge doesn't seem to be enough to give patients an objective opinion. A simple thing like the reasons cat breath though their mouths can be a behavioral thing not a medical emergency. It surely does not help when you have a over dramatic receptionist that likes to stress patients and pet owners out. read more

I would not recommend this vet to anyone. I saw Dr. Newman and it seemed to me that all she cared about was the money. I have a 16 year old Jack Russell and she criticized me for the way his teeth looked! Any 16 year old dog is going to have tarter on his teeth. And I am not going to put him through surgery at 16 just to clean his teeth! That was not all. The girls up front are not courteous or helpful at all. I am a stay at home mom so I had my one year old, my dog in a crate, and a diaper bag. Not once did they ask if I needed help. The bill was outrageous! I have recently found an amazing vet in Asheboro. They are kind, helpful, and absolutely not in it for the money. I see Dr. Roth at Blue Flint Animal Hospital and she is amazing! read more

Dr Milliren and his staff have earned my deepest respect and gratitude for all they did to try to save our 8 week old puppy Doogie. All our pets will be brought to Thomasville veterinary hospital in the future simply because I know they will receive the most compassionate and professional care. They keep you informed every step of the way and made me and my wife feel fortunate that a facility with skilled and compassionate veterinarians were available for our doogie. Dr.milliren will always our first and only choice to provide all services to our pets from this day forward. read more

It was my first visit to Thomasville Veterinary Hospital because I wanted to find a new vet for my dog. My neighbors had raved about the care their dog received. I was un-impressed right at the front desk. The receptionist asked me all my information out loud over the desk while I stood there. I produced a rabies certificate to show that my dog didn't need a rabies shot. When I got in the room, the doctor was very nice, but came back in after other stuff and gave my dog a rabies shot! I said he didn't need that! Oh, why didn't they write that down, she said. To their credit, they did not charge me for that, but, then, they shouldn't have. I looked at my bill at home and saw that it was my name but not my address, dog's name, breed or sex. They had mixed me up with another with the same name. And I had to drive back there from the other side of High Point to straighten it out! Ok, mistakes happen, but how can I trust a place that does so much mixing up? At what point will it be more than a mix-up and a real problem for my dog? Nope, not going back. There are too many other vets around and I am a customer. read more

I'm very thankful to have such wonderful health care for my dog this close to home. We've been going here for years and I've never been disappointed. Cheyenna's health is taken very seriously and they always explain every situation thoroughly to help me make decisions. I never feel pressured. They are all very kind! Also, for ten years, I let Pet Smart do all her grooming but recently switched to TVH. I am SO much happier with the results. She has never looked better!!! I'm more confident with the way she's treated, too. She doesn't shake with fear now, the way she did at Pet Smart. Thank you Thomasville Hospital!!! read more

Thank you so much to this awesome group of doctors. Our baby girl has made a miraculous recovery from a very tragic event. There love and compassion for our dog will never be forgotten and we can never repay them for there expert skills. Absolutely recommend this vet. read more

I decided to start going to this vet because at the time they were the only one in my area that took Care Credit....Thank God there are other options now. While some of the vets are wonderful and very caring, others seem to be way too busy and don t really seem to care. I also do not care for the people up front at all, they always sound annoyed when you call and never want to help you over the phone. Their prices on everything from an office visit to flea medicine is almost double their competition and if you do not have the means to pay for something your pet needs they will not work with you. Also, everytime I brought a pet there they wanted to hospitilize it at the tune of $500 plus... when I told them it was not an option they sent me home with tons of medicine and never even called to check on the animal or anything. I have never had an appointment at this vet that was less then $100.00. Also, whenever I would call to set up an appointment they would always ask me if it was for a pet that they had previously put to sleep...I felt like that was something they should quickly be able to see in the chart. I would not reccomend this place to anyone. I ended up switching to the one in Lexington near the hospital and felt much more cared about, for half the price. read more

Nope. No way. These folks "may care" about your baby, but it is for different reasons. They will squeeze every dime from you they can. A host of test and procedures that seem standard rather than for your baby. The bills are astronomical. They have staff walking in circles. How else will they pay them? The female doctor is so impersonal. Her crate side manner leaves much to be desired. Anyone can learn medicine, not all have the knack for caring. She has that deficiency. read more

I would definitely recommend this vet. the staff was very nice. they were very good with my dogs. I take my pets there for grooming and health care. And I will continue to do so. read more

I highly recommend Thomasville Veterinary hospital. Anytime we have taken our pets there the receptionists have been professional, courteous and pleasant. The Vets that we have seen have been knowledgeable, kind, compassionate and made sure that we received the information we needed to care for our pets properly. They instill the confidence in us that we are providing the best possible care for our Fur Babies. The fact that they are open 24 hours for emergencies is also reassuring. The complaints about the cost I do not understand as I have paid much higher rates elsewhere for Vet care. I also understand a business needing to make sure that they get paid. If a person goes to a Doctor and does not have insurance, they must pay up front, before being seen. Even if they have insurance, most co-pays have to be paid before seeing the Doctor. Why should your Vet be any different? read more

I honestly wouldn't even review this practice with one star. I only did it because it was required to leave a review. All they cared about was money it wasn't my pets health or safety. My dog suffered a fracture in her upper leg and they told me she required surgery that would cost me 2200. I did it, I found the money needed because I loved her and would do anything for her. When it was time for her to go home I asked them for pain medication and a sedative because she is a young very hyper puppy, they said she didn't need pain medicine and they only gave me the sedative because I asked for it. During the follow up appointments there were no X-rays to check the progress the doctor simply felt the leg and told me it was 75% healed and she no longer needed to return. From this point on she had a knot on her leg and the doctor told me it was scarred tissue which I later found out was a lie. Another issue arose and I needed to take her to a vet, when I got her at Carolina veterinary Specialist they took another X-ray and it showed that both pins put in her fracture were not in place and the knot she suffered was from a pin moving, I mind you she had the knot the whole time she had been home. Also in their X-ray you could see the gap in the two bones, it hadn't healed at all like they said it did. Now we have to amputate her leg or pay 5000 to fix the mess that Thomasville veterinary hospital made. Also when she came home she was incredibly thin. It was the smallest she had ever been, mind you she's been in a cage not moving so she shouldn't have lost as much weight as she did. I will never take any of my animals back to this place. They care more about money than anything even the well being of my puppy. I wouldn't trust any of these people with the well being of my pet. read more