Prices run alittle higher. Staff was OK. Carried name brands. He did not recommend one brand.read more

Doesn't honor warranty. Bought 8/7/23 at Harahan store. Developed large hump from head to foot…read more Contacted store, given copy of sales receipt and directed to contact company. Done, reported via chat room. Instructed to send pics of mattress, tape measure, tag on bed, serial number. Stated received, no answer contact again responds someone will call, get msg. Call back says never received photos. Send again, no word. Call again get Amanda who says otherwise girl out on emergency and she's going to help me. Says can't find documents sent so send a third time, says I need to submit form. Trouble finding form. Finally get form, submit it. No call, call again now says she will review and call me by 4pm. No call. Call back today told now manufacturer wants pictures of mattress standing up on side!! I'm 80 years old and a widow, no way I can physically pick up a king size mattress by myself. Tell her they will have to send someone out to which she says no way. At that point had enough blew up at her and she hangs up!

I had an excellent in-store experience with Dave. I was looking for pillows and he was very…read moreknowledgeable about the product line. I ordered what I wanted, they arrived about 4 days later, and I'm very happy with them. I will be back!

We stopped in to look at beds at this location and was very happy with the friendliness we received…read morewhen we walked in. She was very professional and was able to answer every question we had. Even though pricey we did purchase, but honestly having a good bed is so worth it. I'm having to add to this review on 3/13/23: I received a call from the service center out of Minneapolis Minnesota today and spoke to one of the MOST rudest representatives of a company I have EVER dealt with in my life (and I have dealt with many in my lifetime) Now understand this was purely a return phone call on my part to them JUST to confirm a time on delivery, literally NO BIG DEAL. Welp not for this representative, I was unaware if the name was in my name or my other half's name, so I politely began to give her his name first and she rudely stated that was CLEARLY wrong, like okkk calm down lady, let's try mine, so I started to spell mine out to hers and she stopped me mid sentence and said MAAM MAAM MAAM NO that's not correct NO, very loudly, well ok, that's strange, let me give you our address, no she wouldn't accept that either, then could they have spelled our name's incorrectly maybe I asked (I'm still being polite) she then responded w I WILL NOT LET YOU INTO THE ACCOUNT, at this point I said lady I'm just returning your guys call and if you can't find the information do I need to cancel this I'm a lil nervous now? She then interrupted me and says what is your name, I said again (stated my name and what do ya know, it's in my name!!!! I was FURIOUS at that point bc of her ignorance and truly thought of canceling our order! I let her know I would be following up and I did contact the store we ordered from and they truly are very nice people at the St. Peter's store but the service center is absolutely horrendous!!! It's unfortunate bc this one disrespectful, unruly representative, took what was a 4 star review all the way down to a one star and almost lost a sale and in all honesty still may..

We recently purchased a mattress set from Mattresses & More. It was a very pleasant experience and…read morethe price was exceptional (I explain the exceptional price below). The sales person was very helpful, explained the differences, and made suggestions. They gave us a delivery date and stuck to it. (we even went back and bought some awsome pillows) We price shopped before we bought (as best we could, using the internet to find which mattresses are the same as which other mattresses because national chains rename mattresses to make it harder to compare). Turns out the mattress we purchased at Mattresses & More for $1249 (and free delivery and haul away), was the same mattress we liked at Mattress Firm but they wanted $1549 (on sale) plus $59 for delivery and haul away.

I purchased a Dr. Breuss bed from Jen at this store at the end of last year. It took several weeks…read moreto receive the bed. After getting the run around from the store for several weeks and after repeated calls to them, they indicated there was a problem with the delivery company (I later found out that the original company contracted to deliver was no longer servicing this manufacturer.) The bed finally arrived, almost a month later ,and all was good (until the bed started sagging where I slept. I decided to rotate the bed, this is when I noticed that the bed tag said "sample" on it. This surprised me because I did not purchase a floor sample and why did I have to wait a month if I did. I contacted the store and told Jen that I did not purchase a floor sample and was very unhappy about this. She said that the floor sample was never on the floor and stored in their storage area downstairs. Her word to mine that it was never on the floor. To make a long story short. This situation has gone on for six months now. I am still getting the run around from the store and Jen. She says she is the manager and the decision is hers to make. According to Manager Jen, this is a reputable family run business that has been around for many years. I believe she was insinuating that they are a good firm. I would have agreed initially, as I decided to make this very large purchase from them. Purchasing a new mattress is a very costly undertaking and I did not make the decision easily. To resolve the issue, Jen wants me to use the warranty on the bed (provided by a third party), which will allow a new bed selection. I don't want to choose a new bed from a new bed manufacturer after I researched and found what I thought was the perfect bed. I am not happy. I will not refer anyone to this company ever again. By the way, the bed I selected, after researching beds for more than 1 year, is no longer being sold by this company. Basically, for six months I was under the impression that they would replace the bed once it became available. Not so. I am done! No recommendations coming from St. Louis for Mattresses and More!

We decided to shop for a new bed. This store in west county mall was the only store that we know…read morethat has Tempur-pedic luxe adapt mattress so we did decided to come and test out the feel of this particular mattress. It was just right with the level of comfort and the level of softness. Therefore my boyfriend brought the luxe adapt mattress set that same day at this place. The store owner was nice and pleasant. The store has free delivery and haul away old mattress which is great. We actually got our mattress and foundation delivered this morning. The delivery went fast, smooth and on time. If you need a new bed, this mattress is worth the investment.

I saw posts that box drop made on Facebook. I DM'd them for starting pricing. They are open on…read morelimited hours currently, otherwise it is normally by appointment only. We worked with Stuart yesterday to purchase a mattress. He was very easy to work with and we were able to leave quickly with our new purchase. Make sure you bring cash to save 3.5% on credit card fee.

We found an awesome outdoor furniture set here, but unfortunately it got locked up in the port of…read moreLA and wasn't on the original shipping container. The staff here, including our sales person Jim, worked to get us fixed up. I definitely appreciate that they did their best to solve our issue although it was largely outside of their control.

We went to this store with my son . and daughter-in-law Sunday. They were having a big sale and…read morepatio furniture was in the parking lot. We looked around for about 15 minutes before a sales lady (Tammy) came out. My daughter-in-law showed her what we were looking at and found out only certain sets were on sale but were not marked accordingly. She asked for all their information before going in to get them pricing on the two sets they liked. She then said that it was going to take her at least 20 minutes to put together a quote ( a quote? what about pricing) . she recommended letting her email it to them instead which they agreed. Tuesday afternoon i called the store manager (Cary) and explained what happened and she apologized and asked how to make it right and offered an additional 20% off. I told her to call my daughter-in-law if she wanted to try to salvage. Instead she had someone named Shannon email a price on one set and not all the pieces and at the wrong prices. I emailed back that it was embarrassing and to have Cary call me and to date no call back. This store will not be in business much longer treating customers the way we were treated. Don't waste your time shopping here, its not worth the stress for prices higher than most in St Louis.

They did a water sample test of my hot tub . Determined a high phosphate count. Then sold me a 16…read moreounce bottle for $38 . I looked on line and could have purchased the same bottle for $20. !

A huge thank you to the 2 pool gentlemen who helped us out getting chemicals for the pool. Decided…read moreto stick with bacquacil but only after they explained other choices to me. Also extremely happy the price of the bacquacil kit that I needed was cheaper than any online places that I had looked at. Thank you so much for your great customer service