I love this place!!! I should have left a review earlier but i chose to text all of my friends ans…read moresorority sisters first. I have had horrible acne my whole life, I hate getting my eyebrows done because it always causes a breakout. I came here in hopes to avoid that and it was amazing. Even just for an eyebrow wax she was so cautious about my skin, asking questions before to prevent anything possible. It was so nice to be taken care of as opposed to just a quick standard wax you would get anywhere else.

I have been here multiple times and I always leave pleased with the services provided, the clean…read moreoffice and feeling comfortable. I will continue to go to Christy for multiple services. I highly recommend when a friend asks :)

I have been going to this spa for years now, and have always left feeling much better compared to…read morewhen I arrive. They have added heated neck wraps for you when you arrive which even in this summer heat is amazing! Emily is my constant go to, she listens and focuses on the areas that I want her to target, and her technique is stellar. I have had multiple major spine surgeries, I have 3 artificial joints, and lots of hardware implanted throughout my body so when I need a massage, I really need a massage. If you want a spa with a professional atmosphere and highly skilled therapists you cannot beat That's the Rub!

Some massage therapists are very knowledgeable and treat you based on what you want, while others…read moredo what they think is best without really listening to you. They also vary in timing, you can pay for 90 mins and some therapists will get done in 80, others 85, but never the full reserved time in my experience. Im not very outspoken so it sucks when you're paying $120 (not including the tip....) and leaving the place not completely happy/feeling relaxed. There are other spots in town that offer more consistent services (and for much more reasonable prices compared to here). One pro is that this establishment is more professional seeming (announce they're washing hands before/after, give you water and go over some at home exercises to do in between sessions), so not all terrible, just not worth it (imo) for the price. I've tried 4 different therapists here (in my 5 years living in Bloomington) and Tanya G seems to be their best (I never tried Amber but heard good things abut her). Lastly, this one is probably a minor "complaint" and totally not related to the therapists but in one of my last times I was there, as I was waiting to check out/pay, I overheard the front desk receptionist tell the lady in front of me "people typically tip 20%, thats what is usually acceptable" after the lady had said "ooh and tip too" and it made me feel inclined to tip over $20 on a not so great service to begin with (I used to tip $10 there). I don't love this recent culture of pressurizing customers to tip (especially when you're charging premium prices).

Ample parking, friendly owners, fabulous options & packages. I've had Amazing service from Lisa,…read moreJana & several other massage therapists. I've also enjoyed a facial/massage combo which I highly recommend if you have time. The salt room or hydrotherapy is a nice addition. Personally I just prefer a longer medium pressure massage with aromatics & hot towels. After 10 years in the Army, it greatly improved my quality of life. SO glad this spa is in Bloomington!

Massage was amazing. Lisa was able to work on my trouble spots and get all of the kinks out. It was…read morea very relaxing and pleasant experience!

Very hit or miss with the people they employ; stronger vetting is needed it as I've experienced…read more*shockingly* bad level of service--I've stopped going as a result. Unacceptable at any price point but surprising that they charge as high as they do and manage to stay afloat.

Just to let you know, you may get an appointment with a beginning stylist who will not know how to…read moreframe your face, (the sides are not tapered evenly), cut an uneven base, and not know how to texture bangs... essentially the worst cut in your life... and when you ask the owner to please fix it, the answer is, "we'll set you up with same stylist so they can learn". So, now you need to spend yet another hour that you don't have in your life to have it fixed with the person who does not have the skills. You mention that there should be industry standards of a decent cut, and then are accused of being cruel and not understanding the trajectory of a beginner and that they stand behind their stylists. This is unacceptable in a professional setting. As a customer, you should not be guilted by the owner when you mention an industry standard of a good cut and are faced with a guilt trip of being not understanding of a beginning stylist. The owner's response is unprofessional. She should support the paying client. That's my experience. Good luck if you go there.

Spaah is a fabulous place in town for waxing! I have been going every months for 6 months now, and…read moreI always have impeccable service. Shoutout to Caitlin for being accommodating and helping me feel relaxed! She's the best! As for some of the questionable reviews about the cleanliness of the facility, I think it's just an older building for one. I also think they are more eco-friendly and reuse (after washing, of course) towels, pillows, etc., so they may look a bit more "dingy" than a high scale spa. I have never been concerned with cleanliness at Spaah.

First, I've been to a lot of massage and physical therapy in my life, so I'm speaking from the…read morestandard of those collective experiences. Ignored my request to not touch my feet as I need surgery on them for stretched ligaments. The masseuse grabbed me by my ankles and feet to manipulate my whole leg. My nerves in my feet have been buzzing ever since, so thanks for that. Not like I need them to walk or anything. It felt like she was trying to manipulate my bones instead of just rubbing my muscles like I wanted. (more like amateur physical therapy). She didn't seem to notice things like flinching and "Ow!" I'll never go back. The people were very friendly (which is why I'm not "naming names"), but I'm not letting them touch me again. And I'll warn all the people I know about it. Ignoring medical requests is DANGEROUS. EDIT: I would've rated 3, but after reading the owner's responses, I'm even more disappointed.

Amazing relaxation massage with Grace previously! I was nervous about the label but just what I…read moreneeded. Refreshing ice water with lemon afterwards is provided. Sweets & mints provided in waiting area. Very affordable. Parking provided. Dog training next door at Mannered Mutts if you want to multi-task. I cannot overstate how good it smells in the spa. It was small, but I had a fabulous experience. I will probably come back and try their sugar hair removal in the future. Esthetician services also provided like waxing and facials. *And I did come back! I'm getting a short Swedish with add on Scalp massage and a mini facial. I got here early to relax. They provided me with lemon water & nice Sade music playing. I had a different masseuse named Emily who stated we should use our small amount of time to focus on my trouble areas. That was a great idea!! Afterwards she put me in a robe and slippers and moved me into an adjoining room for the facial with Lindsay. I learned a lot about skincare. The room had cool lights and was pretty magical. I loved the different smells of the fruity skincare. None of the products bothered my sensitive skin. Overall, it was a very amazing de-stressing experience!! I'll be back for longer services.

Smooth Day Spa said they offered to accommodate me after canceling the Valentine's Day Spa day gift…read moreI got for my girlfriend. That so-called accomodation was to schedule for a DIFFERENT DAY, not a different time on Valentine's Day. Sort of nullifies it being an accommodation, doesn't it?

Love getting my lashes tinted here and the brow henna. Have been seeing Laura for years. Highly…read morerecommend!

The girl who did my lashes was nice and it was priced the same as other lash places. I will add…read morethat my lashes didn't last as long as when I go to Indy, though.

I've been going to Kajal for the last 10 years and she's by far the best & of one of the most…read morekindness people I've ever met. I've put so many people onto this place and for good reason.

Kajal is very nice and the threading is appropriately priced! I was very pleased with the shaping…read moreof my eyebrows afterwards. The visit was very quick. The store is clean and pleasant looking!