I went here on a week night after my washing machine broke and we were in the process of replacing it. There's plenty of washers and dryers and it's clean. They must have read the reviews about mold in the washers because someone was going around and scrubbing each one with a cleaning solution. I was able to do three loads in a little over an hour. If I have washing machine trouble again, I'll definitely go back. read more

Gets the job done - plenty of machines, spacious interior, clean space. Located in a good location next to apartments and businesses. Prices are reasonable and machines work without any issues so far. read more

Best place to go wash! Clean establishment and friendly staff. This is by far the cleanest laundromat I have ever visited! The machines are modern, well-maintained, and very efficient. It's a bright, safe environment, and I love that I can get my large blankets done in the big washers. read more

The Big Clean Laundromat is a great place to do laundry. It big and spacious and has lots of washers and dryers. You have several different payment options and they serve coffee all day for free.An attendant is always on site to resolve any and every issue you may have. If you need a laundromat, and you're close to Parmer lane go check out The Big Clean Laundromat. You won't be disappointed. read more

Just moved to Austin and I don't yet have a washer and dryer so came to The Big Clean Laundromat to wash some clothes. I didn't have enough change but the employee LL was kind enough to break a $50 for me. I really appreciated that kindness. This facility is really clean--probably the cleanest, least humid laundromats I've ever been to! Lots of machines that accept credit cards, coins, or membership cards. read more

The Big Clean Laundromat - Parmer - Round and round it goes.. - Laundromat Near Me - Austin, Texas

Un porqueria de secadora, ya gaste 4 dollares y aun esta humeda la ropa, no vuelvo aqui y jamas la recomendaria

This is the cleanest laundromat I have ever used. There are numerous washers and dryers. There are all sizes of machines to handle small and extra large loads. read more

Very clean machines; lots of choices on machine sizes. Credit card or coin to operate machines.

Very clean laundromat ,really spacious place to move around without being in other people's way.

I googled which laundromats I'm Austin would be the best for large bedding and this place came up. It's super clean, there are tons of washers and dryers available and they work great! It's also not super expensive and they offer different options to pay like by card, Apple Pay, or quarters. There's a vending machine with washing supplies if you forgot yours or don't have any detergent and if you're interested, they have a wash and fold service too. The staff was all friendly although my interaction was minimal. read more

The Big Clean Laundromat - Parmer - Laundromat Near Me - Austin, Texas

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Diana is a gem! First off, this laundromat lives up to its name. It is so clean and has plenty of big, clean machines! I love that the machines take cards or quarters too! Last time I was there I draped two pairs of pants for work on the laundry rack (which there are also plenty of btw), and I ran off to work leaving my pants hanging. Once I figured out I left them there, I went back, a few hours later, and Diana had set them to the side for me! I was so happy to get them back and Diana was so sweet about it as she was meticulously cleaning all the washers and just overall being pleasant and kind. So grateful for her. It's one thing to do your job, but Diana actually cared, and that is a beautiful, rare thing. Thank you, Diana! read more

I googled laundry mats for at least 30 minutes to decide which one I wanted to spend hours at. I had an overwhelming amount to do. This laundry mat was VERY clean and spacious. The bathrooms were clean as well. They had free coffee and WiFi. One of the machines washed 10 loads at once! The machines also take card which was more convenient. It really made my experience so much easier and more comfortable. The two girls that were working were also very nice. 5 stars all around, without a doubt. Highly recommend. read more

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Believe me when I say that this by far the best laundromat I've ever been to. I've been to a few different laundromats in the past several years and none were half as clean and efficient as this establishment. It is very spacious and tidy, and the staff was friendly and willing to help. They have an open waiting area with TV and plenty of chairs and tables with charging stations. Aside from a few seniors here on a Tuesday morning, it's not crowded like most places. They even have free coffee prepared! The machines accept payment in card, quarters and Apple Pay. The price point is moderately higher compared to the ones I've been to but for the sake of the good customer service and quality experience, it's a price I'm willing to pay. I generally HATE going to laundromats- the ones I've been to are super crowded, noisy and dirty. Those places usually don't have air conditioning and parking lots are jammed packed. Even waiting on my laundry is an unpleasant experience. I would have fight for a spot among the the few worn out benches, while keeping a close eye on my laundry cart because they easily get snatched. I highly recommend this place if you prefer a comfortable experience. I was practically limping my lifeless body here only to feel like a kid in a candy store from the moment I walked in. read more

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I used this place when I didn't have running water after the winter storm. It's a large facility and wasn't overly crowded even on a Saturday afternoon. The washer and dryers were modern and fairly easy to use. I did have a few hiccups trying to figure out the card reader but it could've been my error. But I really loved that there were absolutely huge dryers so you could dry everything in one go. There's many metal carts for people to use for transporting their laundry in and out to their cars. Overall this place was great & just what I needed! read more

I haven't used a laundromat in about thirty years or so, so I wasn't quite sure what to expect from here. The only stuff I took besides clothes & detergent was a prepaid debit card, a novel, and a concealed Glock 36. Okay, I'm actually joking. I didn't bring a novel. But this place was exactly what it says it is - a big clean laundromat. There were six normal sized top-loaders for $2.25, and dozens & dozens of larger front-loaders that cost $3.75-6.75, depending on their size. And you can swipe your card in these too. I didn't use the wall of dryers, but I'm pretty sure they were around 50-cents for every eight minutes. I couldn't get their WiFi to connect, so I just went to the Starbucks next door. There's also a Taco Bell, McDonald's, and Dunking Donuts in this same complex. Cool. And apparently there are three Big Clean Laundromats in & around Austin; if the other two are like this one, you can pretty much wash your laundry problems away. read more

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It's a good place to wash good service but the customers are not very nice some move the chairs as if they where to need them my mom was sitting down but this lady came and took the chair while my mom went to check on the clothes and this other girl she was also a customer looked at me very ugly and I wasn't even looking at her ugly self some driers are also out of service and also the cars that you put your clothes on people take them as if they need them when in reality they don't people here just love to give attitude read more

Very clean and even bigger than the one on mlk...plenty of washers and dryers and you can get their card to pay for the machines and get a free wash on your 9th wash on any size washer but you gotta keep track of it online to see where your at before you get that free wash... might take the extra few minute drive to come to this one. read more

I work out of town and had been in the area for about a week and a half so i needed to get my laundry done. Came in and started my laundry and the attendant at the desk a young black lady with plenty of piercings seemed to have a issue with people setting their soap on top of the washers while they loaded them and would scream across the laundromat at anyone who did to take what ever it may be off of the washer. Which prompted at least 4 altercations with customers. One of which yelled back at the attendant if that if she would walk across the laundromat which was very loud and ask politely they would happily take it down. To which the attendant them called the police on this customer and got in his face and started yelling and taking pictures of the customer. read more

I haven't been to a laundromat in years. I've been in Texas to support Hurricane Harvey Relief efforts. Well, it was time to do a bit of laundry (note to self: bring more than six pair of boxers whenever visiting Texas) This experience at The Big Clean - Austin was awesome! Great space, clean equipment, new technology, easy parking - LOVED IT! read more

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I was recommended to come here by a friend and I haven't tried any other laundromat since then. It's actually pretty far from my apartment but I don't mind because I love how big and clean it is. Every time I come there is a few people here but even on crowded days there's still plenty of machines. There's also free WiFi, two vending machines (one for snacks and another for detergent/softener in case you forget yours at home) and nearby restaurants if you need to fuel up. Staff is also very friendly and helpful. Definitely recommend! read more

My washer broke down, grrrrr. This place was the closet laundromat to me. It's been years since I've been to one so I was expecting dirty and crowded. This place is very clean and big and the temperature is really cool inside. They have assistants and vending machines for food or drink. There's also a TV and plenty seating and a picnic table outside. There's also a loyalty program. There's different washer sizes, with the cost starting at $2.75 up to $6.75 (I may not be remembering correctly). My clothes are usually don't washing in about 25 minutes. The dryers I don't use, I don't know the cost of using a dryer. I would definitely use this place again, that being said I'm about to go here to wash. read more

The Big Clean Laundromat - Parmer - Laundromat Near Me - Austin, Texas

Needed to wash a large load of clothes and glad I came here. They had multiple small and large washers available even though 2 were not working. It is very clean inside. If I ever need to come back I definitely will. read more

I had a rude staff scheduled today at 12:50am Saturday 2.26.21 approach me and told me to take my baskets off the cart so that she could use it when there was an empty cart in the corner. Please train and hire better staff. This is poor customer service. read more

Very nice place to come and do your laundry very clean dryers and everything work really well. The customer service there is good very kind and helpful read more

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Today I feel so disrespected when take my clothes to get wash and the woman at the counter asked me out of no where if I was high or something was wrong with me and I look at her straight up and said ma'am I just work a 91 hrs week of work I'm ok thank you have a good rest of the day this is my last time taking my clothes here read more

My 1st experience at the laundry mat with my husband was a success thanks to Antonia!! She helped explain the pricing and load options!! read more

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For about a year now I've been taking my clothes in once a week for drop off laundering service. I drop them off on Saturday morning and they're always done either later that day or the next. They consistently do a fantastic job and every single staff member I've encountered is super friendly and helpful. The facility is always very clean and well kept. I highly recommend this place. You couldn't find a nicer crew or a cleaner place. Great value too. read more

As far as laundromats go this place is clean, lots of machine choices and reasonable prices for machines

This laundromat is very modern but it still lets you use quarters. You can also use your credit card right at the machine. My first impression is that it is very clean. There are a large number of machines in various sizes for all size loads. There are also many dryers in various capacities. ...and the most important quality in a laundromat is, all the machines work. Overall, I like this laundromat and if I lived here, would utilize this place. read more

I'd never been to a laundromat before, so I was a little nervous I'd make a fool of myself figuring it out yesterday afternoon (totally did). The first thing I did was walk up to a dryer, thinking it was a washer. The lady working there was so nice and helpful. She walked me through the entire process and how the machines work. When I came in to switch to the dryer, she saw me and walked me through that as well, which I could tell after that I needed that help too. When I came in the last time, she was leaving her shift and we exchanged goodbyes. She was so great at turning a nervous experience into a nice one. Her help seemed beyond employee duties and more like human kindness, becoming a highlight of my day. If I ever need a laundromat again, I'll definitely go here. She earned my customer loyalty with her service, and I hope she is valued within her team for her quality customer focus (holy cow, she went above & beyond)! read more

Regular here at this laundry mat, always clean big useful machines. Kris is a good employee keeps laundry mat very clean and organize. Don't have any complaints read more

The laundromat was super clean, WiFi is available 1 hour at time, which is fine with me. Get in and get out. Plenty of washing machine and dryers too. Couple of TVs. It a little bit more expensive than my neighborhood laundromat. About .75 more per load, it was worth it to me. Downside: construction going around and you might the entrance. Upside: the lady working was constantly wide and sweeping, keep the place and orderly. read more

This laundromat is very clean. There is plenty on tables and and chairs for you to hang while you are waiting for you laundry to be done. There are also restrooms and free WiFi provided. Different size load washers are provided, from 1 load to 6 loads. Dryers work very good, 6 loads can dry within 20 minutes in the biggest dryer. There are also vending machines for snacks and laundry detergent/dryer sheets. There are big carts for you to haul your laundry. I've had a very pleasant experience. read more

The Big Clean Laundromat - Parmer - Laudromat - Laundromat Near Me - Austin, Texas

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I haven't washed laundry at a laundromat in my adult life. Anything too big for our washer and dryer I've just dropped off in the past. After being sick this week, I decided it'd just be easier to take all of our bedding and just get it all over with at once. The two women working here during our trip were both super nice and helpful. The whole place is new. Even the 10 load capacity washer only took 22 minutes. The husband and I started our washers and ran over to the McDonald's next door to grab some lunch. There were plenty of washers and dryers the entire time we were here. All of the machines we used work well. The staff keeps this place CLEAN. I don't have anything to compare the prices, but to me they all seemed reasonable. The washer prices change based on hot/cold water and number of rinses. Even the 10 loader was under $10. We'll definitely be returning here to wash big items. read more

washers don't spin long enough so your clothes are wet and then into the dryer that is not drying enough so you have to use more quarters.

SUPER nice!! Everything works efficiently and well! There's wifi, a vending machine for snack as well as detergents and dryer sheets. It's super clean inside and I saw workers doing constant walk around to make sure everything was clean/in order! read more

The Big Clean Laundromat - Parmer - Awesome dryers! - Laundromat Near Me - Austin, Texas

Clean, very nice atmosphere and machines. Assistant Deanna was very helpful with all my questions. She was awesome!

I like it! Very clean, tidy, and high-tech! You can swipe your card to pay for anything, you can drop off your stuff and pay them to do it, you can even sit there and hang out in this futuristic building. The price increase is worth it. I took my comforter there and it only took 22 min to wash and 18 min to dry. WIN. read more

I needed to get my only pair of jeans washed so I arrived in my pajamas! Fortunately, the facilities were extremely neat and clean, the attendants gave great, polite service and those huge washing machines were incredibly effective. read more

I am battling cancer. As such, I try to pick my OTHER battles wisely because time & energy are valuable commodities and anything I do takes a big chunk out of both. The only thing I have less of is money. I went to The Big Clean on Parmer, used 2 washers & 3 dryers and was charged $41.50 for the privilege! Their own employee took my laundry out of the washers and put it into dryers FOR me because she knew I was beyond capacity and was kind enough to help me out. Two or three years ago, this was a REALLY nice laundromat. Now, not so much. There were SO many broken machines that day, and everyone was taking their clothes in and out of them, or putting money into the ones that hadn't been taped off. It was just a big frustrating mess and everyone there was hot on BOTH sides of the mask. It's hard enough for me to take stuff in & out of the machines the first time, but more than once is too much. Enter kind employee. So, a solid 2 weeks after I saw the charges, I called. No return call. I called again. Nothing. I decided to write a nice but detailed letter that I hand-delivered to the location and eventually, I got a call from someone I THOUGHT was the owner. She told me this was 1 thing I could take off my plate and promised to make everything right. Got a text later that day telling me "her boss" said the charges stand because there's no way to prove how many machines I actually used. Ha! I'm 1 person. Do you know how many loads of laundry I would've had to have come in there with to rack up $41.50 in charges? I couldn't even manage what I had! First, I'm a local, long-time customer. Second, their own employee could verify exactly what I'm saying. Third, the money had long since been taken from my account. Does this business owner think I suddenly decided to dispute some random portion of the charges, a month after the fact, then (in between chemo treatments) took the time to call, write a letter, and physically go there as part of some lie? That I was making it up so they had no obligation to make it right? REALLY?! Wow! I told my story locally and was referred to the BBB & YELP - all of which has already cost them FAR more than, let's say, an apology and offer to cover the cost of my next laundry visit would've! If they don't value or care about the loss of my patronage, can't be bothered to speak to their own employee to verify my claims, are unwilling to reach out personally after several attempts at my end, then pawned me off onto someone who made promises on their behalf they had no intention of honoring, then I'm happy to take my business elsewhere. I highly recommend others go somewhere else as well or, if you absolutely have no other choice, ONLY use cash! Do not use your bank card unless you can afford nearly half a c-note every time you wash your clothes! Besides, it's NOT that big of a clean. read more