I think this is by far one of the best bike maintenance shops in Vancouver. First off, they charge…read morereasonable prices for repairs and tune ups. These guy are honest bike mechanics. They always charge fair prices and if a new repair comes up, they will call you first to confirm the additional repairs before doing so. Scheduling is super easy, you can just call on the phone and they will tell you when you can drop it off. If it is a super simple repair like fixing a flat, usually you can just drop in and drop it off. I had my sexy gravel bike (see photo) and e-bike repaired here. Some bike shops are scared to touch ebikes, but this shop is one stop shop and does it. Just really happy with the fair pricing and great customer service. RAD cycles keep doing what you do.

i brought 3 mtn bikes for them to fix Taos 2.7, Nakamura Ecko 23 and Fila incline ( old bike)…read more they were able to fix all of them. so whatever the bike, they are straight forward and fair.. i would use them again no problem. i just wish they would open a little earlier.

Excellent knowledge, great communications for what you need vs what you can afford if budget is an…read moreissue. They rebuilt my bike for me and it cost me less than buying a new one. 10/10. Awesome customer service every time .

I've just biked home from the Bike Repair Centre on my newly repaired bike and I'm delighted by the…read moreexperience. I've tried out five other Vancouver bike shops over the past decade for various small and larger repairs. Over the past three years, I've been to three different bike shops because of a clicking sound and a ride that felt increasingly not smooth. A couple of places thought they knew what it was and fixed something, but the clicking continued with no improvement. The third place couldn't hear the noise and suggested I just wasn't getting the friction shifter for my gears exactly in the right place. When I brought my bike into the Bike Repair Center, John went over it with me and very quickly showed me a number of problems - a wheel that was ancient and causing vibration, a gear set and chain that were worn, and pedals that were worn out and loose, among other things. As I'm someone who doesn't have a background in mechanics, I greatly appreciated John's ability to quickly and accurately pinpoint the problems and explain them to me in simple terms without talking down to me. He was great with all my questions and seems to consider education about bike care part of his job. It's a slow season and he said it would take a couple of days to finish all the work, but called me the next day to say my bike was ready. The ride home was unbelievably smooth. No noise or vibration, everything feels steady and tight, and my bike feels much safer and infinitely more enjoyable to ride than it has for at least the past couple of years. I'm delighted with the whole experience and will be returning here for ongoing bike maintenance and repairs, and recommending this place to friends. Thanks, John, for excellent, quick, respectful service at fair prices.

First off the address is wrong on this business. Correct address is by trout lake. 3469 Commercial…read moreSt, Vancouver, BC V5N 4E8 Second off the reviews are pretty accurate here. 3.1 average, which is pretty bad in yelp standards. Review average is higher on google, but we all know us yelpers speak the truth. Ridiculous customer service here. I came into the bike shop in person to make an appointment for bike repair, not even expecting to get my bike repaired today. They told me to "go online". I asked why I can't make an appointment in the store? They should be able to control the appointments as they are the bike shop. Again they told me I can't make an appointment in person, and i have to go online. Terrible customer service honestly. I came in for help, and they basically told me to use the internet or go on google. Will definitely never come here again. All the other reviews kind of acknowledge the poor customer service and yikes its true.

If you are a supplier, beware of this business. I was burnt badly by Andrea the owner…read more In late 2022, I was asked to rebrand their business to move away from a female focused local bike shop towards a more inclusive store that welcomed all and to appeal to a broader customer base. My designer and I presented several very well received creative presentations, including logo, positioning and value statements, color scheme refresh, in-store POS, copy platform and first stage we site design. Andrea was delighted with every output. However, out of the blue she emailed me to end the project, having a wobble and lost her nerve, deciding that she wanted to remain female and locally focused. She blamed it on me stating that my webcopy didn't capture the ethos of her business. It didn't as the brief was to take it in a new direction to appeal to her core audience and a broader one alike. She refused to pay me the $3,500 for the work undertaken. As I said, beware of entering into a business ship with this individual.

This place is a huge improvement from their location on 19th. Every stand has a tool wall, there's…read moreusually enough staff to figure things out, and parts are priced more competitively with MEC and Sport Junkies. And if you ever wanted to figure out how your bike works, this is a good place to start. They can help you take apart and put back together whatever it is that needs done. You can watch them do it, or do it yourself. Their repair backlog is comparable to other shops in the area, but slightly discounted. They also facilitate many non profit bike workshops for communities, including women-only drop ins and programs for trans-identified people which are by donation. But caveat emptor of the parts bin! There's a lot of junk in there, and you might spend all day digging for something that's cheaply acquired new at a nearby location. You should probably have a good idea of what you want before going through them.

This was on the hit list on google as I was going around town looking for a very specific bike…read morepart. Out of the 8 shops we've been too, Our Community Bikes were the friendliest, most helpful people we've dealt with. With much interest in actually trying to solve our problem. With the amount of information provided to us, classes, staff expertise. They will be the first I'd come to for guidance in the future.

Their website has booking appointment page and I did. But as I didn't receive any response, I…read moredecided to drop in my flat tired scooter. The store is occupied with high class, expensive scooters and hard to get in to the reception. But the serviceman was friendly and gave me some options and I was happy for the result. It took one night for pick up. I ordered to replace to solid tire ( not so comfortable honestly but this makers tube busted twice already) for long term use view. Total was $127 after tax

Friendly and knowledgeable service. I had a used scooter tuned up here and left feeling confident…read moreof its safety.

Just another yuppie store on Commercial giving nothing back to the community and treating the…read morelocals like dirt. Customer service was worse than their prices, and their prices are exorbitant. The same bikes cost %15 less on Broadway.

I'm sure if you can get in that the service here is great from the other reviews…read more Here's the but. But when I called to see if they had any space for a tune up they said they don't take appointments but to try bringing it end of the day to see if they had any space. So here I am. My day off. Walked my bike here (since the tire isn't working properly and rubbing against the Mount) at the end of the day to see if I can get it in. 'No sorry we don't have space.' 'And we don't take appointments' So no appointment. Well do you think you'll have any space later? Like can you give me a better time to come by since I can't make an appointment? When you might be less busy? 'Nope. Oh we can put air in your tires for you though' My tire that isn't working...yeah cool...uhm no thanks. 'You could try this other bike shop at this other address you'll have to walk to' I guess thanks for wasting my time. I'll just trudge back up the hill I guess.

I got my pedals swapped out on a drop-in basis. The service personnel agreed to do it on the spot…read moreand I waited in the outdoor picnic area for all of five minutes. Pros: - chill vibe (zero pretension) - reasonable price $14 for swap out - covid safety measures of plexi-barriers, reinforcing social distancing and providing hand sanitizer Notes: - best to call beforehand to check for booking appointments for larger projects/servicing

Wow! I'm so blown away by the amazing people down at the Landyachtz factory store…read more I came in hoping to find my dream bike and I found so much more! They were so patient in helping me build my single speed. Emanuel and Blake especially put in a lot of time with me and made sure I was completely happy before I left. They also gave me sick deal on my bike. I was actually blown away when they called me and gave me the total amount for the whole build. They are so knowledgeable and willing to help it was very refreshing. I am so stoked to have my dream bike built and I will be recommending them to all my friends and family. Go here everybody! The quality of the bikes are amazing as well.

Skipping from now on…read more Had my bike serviced from them a while back. Not cheap - all service are expensive, I get this. I might have mentioned the chain was acting up - I don't get it serviced often enough - and perhaps they could check it and replace it if necessary? Got the bike back but didn't use for a few months. When I did, chain was waaay worse after spending nearly $100 than before. Like it was falling off the derailleurs even more than before. By a lot. To top it all off, chain straight out broke a few days later. When I went I complained, they replaced the chain. Not that much apology, no indication how they missed it in the servicing. And, as far as I could figure full price for the chain and service in doing so.

Been here a few times for bike tune up's and things like bike lights. This place is great, very…read morenice costomer service, highly recommended. Enjoyable business.

Better prices than several other bike rental shops on the same road…read more Regular geared bikes were $9/hour, every extra 30 minutes the half price gets added. Can return it anytime before their closing hours. Free helmets, bike locks, and baskets if needed. Staff are friendly and let you try different bikes to find the right fit. Bikes are well maintained, comfortable, and ride smoothly. We've rented from them multiple times and keep coming back. If you're renting a bike in the area, I'd recommend these guys over the shops right at the entrance--better prices and great service!

Very close to Stanley Park the ebikes worked really well gave us good instructions nice helmets and…read moregot us in and out pretty quickly. Stanley Park was fairly flat and slow so I think normal bikes would've worked just fine but E bikes are always fun especially if you have never been on one I would highly recommend this spot.