I think this is by far one of the best bike maintenance shops in Vancouver. First off, they charge reasonable prices for repairs and tune ups. These guy are honest bike mechanics. They always charge fair prices and if a new repair comes up, they will call you first to confirm the additional repairs before doing so. Scheduling is super easy, you can just call on the phone and they will tell you when you can drop it off. If it is a super simple repair like fixing a flat, usually you can just drop in and drop it off. I had my sexy gravel bike (see photo) and e-bike repaired here. Some bike shops are scared to touch ebikes, but this shop is one stop shop and does it. Just really happy with the fair pricing and great customer service. RAD cycles keep doing what you do. read more

RAD Cycles - They fixed my tubeless tires and changed my bike too, very good service here - Bikes Near Me - Vancouver, British Columbia

i brought 3 mtn bikes for them to fix Taos 2.7, Nakamura Ecko 23 and Fila incline ( old bike). they were able to fix all of them. so whatever the bike, they are straight forward and fair.. i would use them again no problem. i just wish they would open a little earlier. read more

RAD Cycles - Bikes Near Me - Vancouver, British Columbia

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=== 1. VERDICT/VALUE Having shipped my bikes from Hawaii, I needed someone to help reassemble them. The large stores were available, but I chose a smaller mom-and-pop type shop and found great service - - recommended for anyone who needs bicycle assistance. === 2. PRODUCT Richard and his team work the shop, assembling, fixing, and selling bicycles. I needed assistance in reassembling those bikes and paid for a Bike Tune-Up ($59.99). The team reassembled the bikes and tuned them up (grease and oil, not clean) in the process. The work was done well; Richard also took the initiative to proactively identify and resolve some pre-existing issues with the bikes. The price of a tune-up upon retrospect appears to be lower / competitive to the market. === 3. SERVICE Overall, customer service was great! Apart from a missed promise of same-day service, Richard and Ruin (spelling?) were fantastic in-person during drop-off and testing, pick-up / loading into the car. === 4. ENVIRONMENT Bikes and bike parts adorn the walls and floor of the simple but well-lit shop. There is a step or two at the front door however, so that would pose a challenge to those in a wheelchair or with a baby stroller. Three or more parking spots are available in the private lot behind the store. read more

Since I fell into a pothole on East Kent street (it's a bike lane but terrible road condition!) My bike's rear break/wire, body and fender were crooked. As in my neighbors, there is no bike repair shop, I gave it try here without appointment. They fixed it in a day with minimum charge $20. Honestly I was shocked with everything. Simple, fast and friendly service. It's bit far from my house but I'm sure I will come back here again. Highly recommended. read more

I often commute to work on my bike and with all the rain and debris, my bike was in need of a tune up. RAD Cycle was close by and opted for this after reading a few reviews. And not only is RAD Cycle in a convenient location but they have free parking out back...that is always a plus. They guy who greeted me took a quick look at my bike and we discussed the issues I was having with the bike. He noted all this and advised they would probably be done with it in a day or two. They called the next day to say the bike was ready. Hard to beat $60 for the tune up with all the issues addressed and I picked up a very clean bike. It was a very positive bike repair experience and happy to recommend RAD Cycle if in need of a tune up or repair. read more

A few blocks up fr mine. My 70's Apollo had seen better days. First trip, stopped on my way from work to get a quote (tube change $11 and tune up $60- it's the same price all around Mt. Pls). The guy I was talking to didn't know for sure $$ since I hadn't brought her in yet. I went home and came back w my bike w/n 15min. Pros: - the guy that helped me was super friendly and knowledgeable - there's parking in the back - bikes are priced really fair (compared to other bike shops right on mains street) Cons: - on my return trip with my bike, there was another associate that greeted me. I had been speaking with another shop staff when I was there 15min ago. I wanted to stick with him. I told her this, which she ignored. I like continuity so I'm not repeating myself and dealing w discrepancies. Anyway, I went with it since she didn't really pick up on the hint and the other guy was helping someone else at that time. I was showing her the deflated tire, which she escalated to a wheel replacement ($50+). She ran to get the wheel from the wall ready to ring me up. The other guy insisted we take a thorough look first. Bit of back and forth between them on what was wrong. He took my bike to take a closer look on the repair stand. He reassured me that the wheel was just loose, but as expected- my tube needed to be replaced. She asked from across the shop at the register if she needed to ring me in for the replacement, which the guy working on my bike said "no" to- again. read more

Super friendly and accommodating. I make a trek across the city to come here because the experience is that good. Highly recommend.

I came in over the weekend on a whim to see if I could get new tires and tubes for my bike. I was quoted next day pick up which already is quite fast given how many bikes they had in the service area. I expressed if there was annny way it could be done same day as I had a planned ride in the afternoon and the team at RAD Cycles didn't disappoint. I got my bike back within an hour. I'm new to Vancouver and had the most epic ride all around the city on Saturday and I can't thank RAD Cycles enough for the genuine, kind and fast service. I'm fortunate they're only a block away from me and look forward to supporting this business in the future. read more

Just picked up my (12+ yr old) Marin from RAD after a tune-up and by far, the best tune-up ever !Gears shift like silk ... literally feels like a new bike. I've been taking my bike to the shop where I bought it for years ... I thought it was worth the higher labour cost (won't throw shade by naming them) ... it's not. I will def be giving RAD my business going forward. read more

It has taken over 7 months (and counting) to get a back carrier for my Rad Bikes. To add insult to injury, the 3 Customer Service (from Seatle) I called were snotty and couldn't;t care less about me or my needs. Because of the outrages delay and un-professional attitude, I regret VERY much getting the Rad bike. Strongly recumbent to buy one off the other makes. read more

This place is fantastic. I recently moved to Vancouver and pulled out my road bike that I hadn't ridden in over 7 years. I took it to RAD to have them look it over to make sure it was still safe to ride to find out if there was anything that needed to be replaced. I was so impressed by the customer service I received from Jason. He was super friendly, knowledgeable and he let me know exactly what needed to be done with my bike and on what timeline. He didn't try to push me into buying all kinds of unnecessary things but I did buy the things I needed and he gave me plenty of options to choose from. He then fixed my bike within an hour and it rode perfectly for my afternoon ride. I highly recommend RAD Cycles and I will definitely be returning :) read more

Everything about our experiences with RAD Cycles Vancouver has been perfection! The staff, their attention to highest quality products, product and customer service, and their company culture ... outstanding! We will always recommend them! Thank you! read more

First time to RAD cycles and great service and very fair price considering lots of things to address. They pointed out a number of issues that needed addressing (now or soon) but I didn't feel at all pressured to do them although I chose to get them fixed. Convenient location, round the back parking, nice vibe. My new local bike shop. read more

I went all over town looking for a chainring replacement for a seven-year-old bike, and - first time in the store for me - these folks found what I needed online and ordered it for me. Nobody else, including a places that specialize in older stuff and the one that sold me the bike, had any suggestions for me other than to keep looking. Worth biking across the city for. No real money in this sale for them, either. Mensch! read more

My new favorite bike mechanic. Richard rebuilt my wheel after the hub was destroyed. It was a tough job, since the spoke-nipples has been glued in the rim, so he called me to say it'd take a little longer. When I picked it up, the entire wheel and freewheel were beautifully clean and he didn't charge me extra for the time reaming the glue out. On top of that, he ordered the bar-tape that I like to use. Excellent service - I'll definitely be back. read more

I've been going to see Dan for my bike needs since 2013 through the last two shops he worked at and now he's finally opened his own business. Dan is a competent mechanic but shines doing sales and the two friends I've brought in to buy new bikes have left spending less than they planned but with equipment that fit them and their needs perfectly Richard his partner is a savant with the tools and my bikes have never been in such great tune. Sometimes behind the grill you might meet their old friend Larry who worked at Rocky Mountain in their heyday in the 90s and has a design credit for, among other bikes, the steel framed Hammer Race that won mountain bike of the year in 1996. They're happy to order parts or plan something custom. Richard has several original bikes he's welded and built available to see or test ride as well as interesting and beautiful creations he's put together from classic parts. They also carry a range of new and reasonably priced commuter and road bikes from Masi, Del Sol, and Bombtrack. Every time I go in the selection of parts and accessories has grown and the sales right now, with it being winter time at a bike shop, are amazing. Highly highly recommended for friendly, competent service or just some free air and/or oil and maybe some advice. read more

I've been looking for a bike for a while. It was pretty overwhelming with all the options, until I came here. They have a great selection for all levels and needs. I wanted a bike to and from work, and an upgrade from my 15 year old handmedown that made my commute no fun. Not knowing much about bikes, they respected my budget without trying to oversell me on the stuff I don't know much about. At the same time, I saw them working on the spot and even creating customized bikes. Perfect place for avid cyclists too that would know way more than me. When they saw me After choosing my bike, I decided to get a a few add one that I always wish I had on my old bike. They walked me through everything, going over price ranges and what to expect from each. They then set everything up for me on the spot while I went to grab lunch. They even made adjustments so it would fit perfectly on my bike, making the basket more sturdy since I chose one on the bigger side. Each employee was not only friendly and really pleasant to be helped by, but I could see their passion and knowledge in bikes. I'll definitely come back when it's time for a tune up! read more

Dan and Richard are solid bike mechs, ..and their other staff Dalan, Travis, Angela all know their stuff to the top degree. Always with lots of options for what I need on my bike, whether it's some new tread or a whole new wheels these guys ususally help me same day for all my repairs. 20$ flat repair, it's really what dreams are made of. Thanks for all that you do guys, the world needs more of what you guys offer. Inexpensive service, Free oil and air makes getting back to "go" easier, glad you have you on my side for my cycle needs read more

Absolutely love this bike shop. I've been to several in and around Vancouver and all have been mediocre or terrible. I took my bike in for a wheel true and they had the job finished in under 2 hours. They even gave me a discount. Unbelievable service, super nice, and great store vibes. Will def be taking my bike back for a tune up and will never go anywhere else. read more

I recently had a bad experience at a different bike store and in hindsight I realized I should've gone here. I've always had helpful service. They have fixed my bike, pumped my tires and answered my questions on numerous occasions. read more

Skilled and focused on customer service without the attitude you find at some other bike shops. Have had great help and advice from both Richard and Travis over the past couple of years. Reasonable rates on service and quick turnaround. read more

Edit: I was contacted by an individual from RAD who was apologetic for my poor experience I had previously. I was not expecting this level of attention to detail, it is obvious they care about settling things up and making things right. Review adjusted from 2 stars to 4 stars as I appreciate the effort of reaching out. read more

I started cycling at the beginning of the pandemic. A friend recommended R.A.D. Cycles so I thought I would check it out. I had absolutely no idea about anything cycling related. The thing I noticed immediately was how friendly and patient everyone was. They took me step by step through the buying process and I ended up purchasing my first bike, along with accompanying accessories. I was so impressed with their service, I returned to purchase another bike. It is now 18 months later and I have purchased 4 bicycles, 5 helmets, 4 sets of lights, countless bike locks, new sets of tires and other accessories. I even had my bikes tuned up and serviced a few times to perfection. What started out as an inquiry into the world of cycling has turned into a lifelong passion, thanks in large part to Dan, Richard and all the staff at R.A.D. Cycles. They definitely go above and beyond to make sure the customer is 100% completely satisfied. Whether you are an absolute newbie like I was or a seasoned professional rider, R.A.D. Cycles has you covered. Trust me, you won't be disappointed. read more

All of the staff are helpful, knowledgeable, and passionate about the store. This new shop is definitely starting out on the right foot, and I'm excited to see it grow with the local cycling community. read more

Brought my bike in for a service after sitting in storage for a good duration. I had various issues with the switchers and disc breaks. I'm blown away by the quality and service of this shop. My bike not only feels like it did when I bought it new (probably better in fact) but they cleaned it and its immaculate. Nothing better then great service with a smile for a reasonable/fair price. read more

Very helpful .Had a minor problem and it was taken care of by the bike mechanic.Courteous and professional service

Friendly people, skilled mechanics, collaborative conversations about changes and upgrades, super fast service, reasonably priced, bright, airy shop. Highly recommend. read more

I love this shop. The guys that work there are seasoned pros with exceptional customer service and maintenance skills. I've gotten lots of work done there and bought one of their Masi Strada Vita Uno bikes for commuting and they have been super accommodating as I break things in and gear up. If you're looking for a place to be loyal to, these guys deserve your business! Keep up the great work and welcome to the neighbourhood RAD Cycles! read more