A few months ago, I brought my bike in to fix a slow leak in the rear tire and to find out how…read morethose new fangled thin ventiles worked to inflate the tire with my hand pump. They replaced the tube and recommended a protective strip around the inside of the tire to prevent thorn punctures. I rode it for a few months with the rear wheel having an annoying little bump with every rotation. I thought maybe that protective strip was bunched up a bit and would eventially straigten out. Instead it got worse and eventually the tube was pushed out from under the tire and displaced the tire so it started to rub once per revolution against the frame of the bike. I eventually had to half push, half carry the bike up to Trek from Marine Drive and Royal Oak where it got to the point where the bike was un-rideable. Trek very quickly replaced the tube and straightened out the tire so I could ride it home while they ordered in a thornproof tube for me. A few blocks from the shop, the tube exploded with a sound like a shot and the tire completely came off the wheel and was flopping around sometimes at right angles to the wheel. Meanwhile the remains of the tube was wrapping itself around the hub. It was mostly downhill to the nearest sky train station and the shop was closed by then, so I coasted to the Edmonds sky train station mostly on the rim. The next day, I stuffed the wreckage into the trunk of my car and drove back to the Trek shop and said please just fix it. A few days later, I got a text that it was ready to pick up. When I showed up, they brought up the bike and said they had to replace the rear wheel and put on a better tire which was thorn proof. The woman I was dealing with said there would be no charge and refused my offer to pay for the wheel since I did ride on it for a couple of km downhill. I'm very impressed with their integrity. The new tire and wheel made the 5km or so ride from the shop to home with no problems and no more of that periodic bumping which was so annoying on the old wheel and tire combo. I'm pretty sure they've learned from this experience and won't be offering that thorn-proof overlay on the tube anymore and will instead recommend replacing the tire with a tougher one.

I've been a few times now, it's pretty close to where I live. I've had my bike serviced here…read morebefore (flat tire etc.) and have bought accessories here. The staff here are pretty friendly and helpful. They have a decent selection of bikes and things but like most bike shops cuz of covid they can run out fast. They are a Trek store so that's what they carry the most and Bontrager. They used to take appointments online but I don't think they do that anymore. The store is a good size and clean, I believe they have two floors. There is lots of parking as well. Overall a good place to get your bike serviced and to get accessories......

A few years ago I went here a few times to ask for air in my tires. I figured they wouldnt mind…read morebeing a neighbourhood shop. He actually wanted to charge me for air . I mean are you kidding me ? Not sure how cheap someone can be . I won't go back to this store .

I walked in for a wheelchair tires replacement ( 2 units) with my spare tires since they don't…read morecarry them and they told me they will call before the end of the day! However, they found out that my tires are not the accurate size so I have to find replacements and took more than two hours to find and return to them! After less than an hour , they are already done, no more waiting till the end of the day! Cheers, Ryan for excellent service!

The employees are nice and welcoming, always help you even if you don't see something is wrong in…read morethe bike they will make the best changes.

From the owner: Mobile bicycle repair service in the greater Vancouver arearead more

I found Motiv8 on Facebook Marketplace and saw reasonable pricing for bike tuneups. I had recently…read morepurchased a folding bike that required basic maintenance (adjust derailleur as it was skipping, chain was squeaking). I reached out to Alex for this service and he swiftly responded with pricing for basic maintenance. What appealed to me majorly was the fact that Alex would pick up and drop off my bike at my apartment, which was very convenient. Within a couple of days, he had me scheduled in to pick up my bike. When I handed my bike over to him, he did a once-over to inspect the general condition of the bike. He found that my brake pads and shifting cables may need to be replaced. He informed me for the price of the services that may be required and I found them to be reasonable as well. He took my bike for a total of 1.5 days and dropped it off to me. The bike rides smoothly now and I highly recommend Motiv8!

From the owner: Welcome to Motiv8cycles! Home to your local mobile bicycle experts who are ready to help you get…read moreyour bike ready for the days when you need it most. We offer every standard service your normal local bike shop has to offer and always deliver a guarantee on customer satisfaction and workmanship. You can be sure you're in good hands with our expert mobile technicians. Get the mobile service you and your bike deserve. Book Today!

The technician was an hour late for the appointment and didn't advise us that he was going to be…read morelate. We had re-arranged our work day to be available when he arrived, so him being late caused problems. We booked the appointment for 3 bikes (1 gold, and 2 silver service packages). The technician arrived late and advised that the bikes should take 3 hours based on the service packages we chose. An hour and half later the technician advised he was done, and appeared to be in a rush to leave. He advises that the bikes are all in great working order and nothing needs any major maintenance or to be replaced. This is not true, but that's besides the point. The services we paid for, over $600, were simply not completed properly. Careless, rushed work.

Two stars for the concept. Hint: if you offer a mobile…read moreservice LEARN THE CITY THAT YOU WILL BE SERVING! I'm a tourist and I know the place better than your dispatcher? Why?

Nice guy Jeff helped me and the wife out. Weed had less than great experiences at couple other…read morestores and he took the time to go above and beyond. Great value, great service.

Staff was real helpful. The tracks they recommended were top notch and I had a wicked time, bike…read morewas sweet as!