Great customer service! They helped with our tire and wheel quickly. I respect their expertise!read more

2 bikes bought there over 2-4 years span. They also worked on my bikes when there were needs. Best…read moreknowledge and dependability. Also they are bikers. No pressure in buying a bike when they help you decide.

Don't go. It seems to be closed down. The business is closed. Website is down and the phone number…read moreis out of service.

Always great service and friendly. I bought my bike here and they are always willing to help.read more

Located on Orange Ave in Roanoke, Virginia, with its main shop in Grandin Village, this bike shop…read moreoffers a wide selection of new and used bikes, as well as the very popular electric bikes, bike parts, biking accessories, such as helmets, wardrobe, backpacks, waterbottles, bike computers, sunglasses, among other bike related items. Besides their bike sales with competitive prices, and complimentary tune-ups after purchase, they also provide quick and efficient bike repairs for various issues, including flat tires and broken hubs. But besides the vast selection of bikes to choose from and efficient service, I was highly impressed by their knowledgeable and friendly staff who offer excellent guidance and attentive service to all who enter their shop. I was able to meet with the person in charge of sales, a young and friendly gentleman with an amiable personality, who has been with Cardinal Bicycle for over five years. He was very helpful in showing me around and explaining their available products and services they currently have available. And I was able to observe him deal with other customers who came in while I was their. One in particular was a gentleman who came in with a beautiful blue bicycle he had bought from there years ago, had sold it, and then after a few years, bought it back from the person he had sold it to. From looking at the bike, I could see why he had missed it. It was amazingly beautiful. He had brought it in for a tune-up, right after having bought it back from the person he had sold it to. I invite you to view my photographs and videos accompanying this review to get a better sense of the place, its merchandise, and even the people which I have mentioned in this review. Roanoke, Virginia, being the Mountain Bike Capital of the East Coast, not only has many local bike lovers, but also many tourists from all over the world who come to visit for the great biking opportunities that this region provides. The region hosts prestigious competitions such as the USA Cycling Endurance Mountain Bike National Championships. It also prides itself of having vast trail networks. Riders have access to hundreds of miles of trails, from the beginner-friendly loops at Explore Park to the technical backcountry singletracks at Cavins Cove. No wonder the International Mountain Bicycling Association gave Virginia's Blue Ridge the rare and prestigious Silver-Level Ride Center status. The bike shop also has a Community Bulletin Board where it has information from places that teach you how to ride a bike for the beginners to future competitions for the advanced. In conclusion I highly recommend this bike shop for all your biking needs and thank all its employees for the exceptional customer service that they provided me with during my visit.

These guys are awesome and trustworthy!! We drive an extra 40 miles to have them service our bikes…read more:-)

five star experience on the Greenbrier Trail and this shop makes it possible. I call from a…read morethousand miles away. They are flexible to my dates. suggest rental, offer shuttle, and suggest a nice rental cabin. Even breakfast suggestion was good. Just do it.

Super friendly and helpful, owner and staff. They were able to accommodate me on a shuttle to Cass…read moreon a short notice and agreed to do a basic lube work on my bike, and it was at the end of their work day! The store seems to be well stocked with the traditional bike shop items and a few bikes.

I shop here periodically for gear or I take my bikes there for repairs. Everyone in the shop is…read morevery friendly and helpful. They carry a wide variety of inventory but, if you need something ordered, they do that as well. The staff is very knowledgeable and helpful about the bikes they carry and bikes in general. Kristine, the new owner, is very passionate about the shop, biking, woman in biking, and treating everyone with respect regardless of age, gender, what you are purchasing, or even if you are just hanging out talking about bikes. As a woman, I feel very comfortable in this shop and it's my go to! I also love the bike brands they carry. Best shop in town!

Called this great bike shop asking if they do bike rentals - they said they do not, but they did…read morehave some awesome Salsa gravel and mountain bikes for demo. We ended up taking the Cutthroats out for a spin and it was fantastic. Very friendly and knowledgeable staff with a good variety of bikes, components and apparel. Highly recommend!

Yelpers - I come from the land of Atlantic City Proof - JOY-Zee, ahraight? Not that Jersey Shore,…read morebut this one https://www.kirkusreviews.com/book-reviews/christopher-cook-gilmore/atlantic-city-proof/. Anyway - I am here on business and due to my travels had not been able to take my bike to my local Northfield, NJ Beacon sport bike shop for maintenance. Boy am I glad for this serendipity! And betcha you are too! You non-local in search of what I needed. I went in to get the minimum - tires inflated and brakes checked. Possibly going for the full tune up to a cool 50USD. I would be more than willing to pay this folks for what this gentleman did. I handed him my bike. It didn't occur to me to ask him how long he might be. I looked around the shop then wandered back eventually to the maintenance area. He and his colleague were like "does this sound right?" Move gears fiddle. Check again. Conversation, hushed. I'm like oh no! I decide... let me just walk away... He comes out we chat. He said small adjustments as he really found nothing that required any real fixing. I told him about some discomfort I had and asked if he'd help with any tips on my Raleigh Avenir foldable bike? He's like "to be honest, we had to YouTube the Shimano gear stuff to see if the small tweaks we did with one of the wires was correct. And I recommend that you take it to your other shop for that but it all looks fine. But I see you sitting on the bike and let's try something." He moves things around. Has me sit. He had me raise the pedal to three o'clock on one side. Asks me to hop off, more adjustments Repeat. The person's toes should barely touch when seated in a bike he tells me when sitting in the saddle. He marks off with a knife along the post where the seat height should be when I fold the bike down fully - which I avoid doing to not mess up the ergonomics once it's set. He assures me the bike will not rust since it's aluminum. Cause I have no poker face folks. And that's not the Gaga in me talkin' ok? Let's be clear! *laughs* I ask, "so what do I owe you?" His reply. Shrug. "nothing". I look him in the eye, are you sure like? Nods. Yep. I give him my hand in thanks. He did not charge me one red pink or purple cent nickel or dime. Readjusted my seat height. Fixed the tilt of the saddle and let me test it all in the store with three inch wedges?! He be da man, man! The reason I do not give five stars? There is one way in. It's via two glass non-automatic doors and here's little old girl me, walking out the bike and no one opens the door or props it open for me - this lady right here. So I have to maneuver/MacGyver it so I do not get slammed between the one door and my bike handle bars in the crotch... Once I finagled myself out of the store. I hopped right into the bike. Weeeeee!!!! Please if you are not a local and need bike maintenance go here. If you are a local you have a man who knows bikes but more importantly body mechanics and is honest. Check them out friends. And tell them the non-girly girl from out of town who came in, close to closing time, and hopped onto the foldable black bike in the store sent you there way. I'd be mighty obliged. Maybe they'll open the door for the next gal à la Southern gentleman that I find oh so attractive. *wink* right ladies? You know from which I speak.

You know what I like about this place? I have a sweet bike, a mid-level understanding of how to…read moretake care of it, but a true enthusiasm for cycling and the guys here have been chill not to judge me for it. I also appreciate how the bike techs in the back range from young to old dudes that seem to enjoy working with bikes and don't mind when you ask questions during the process. The past few times they've been cool to take care of my minor fixes while I waited and watched. The prices were decent for a blown tube change which came out to be something like $9 for service and $5 for the tube. I do wish they had a bit more of a merch selection regarding bike locks (what up Kryptonite, Abus, Masterlock street cuffs, etc.), helmets, and so forth, but understand that these days a lot of this stuff can be found online. It can also be a bit hectic in there during times when people are bringing bikes back and forth through the narrow aisles, so be patient. Aside from that? I've had enough good conversations about biking, trails, and suggestions, that I'd recommend this shop to others. This place is conveniently located off of 29 in Seminole Square which makes running errands and getting a bike fixed pretty easy. While I'm pro LBSs, I don't mind coming back to PB because of their helpful employees who care a great deal about their bikes. It doesn't hurt that if I need to wait awhile, I can also pick up some records at Plan 9 all in one fell swoop!

Great bicycle shop. Fixed a rear tire. The stem broke off and they installed in the time promised…read more Plus in area a brewery to enjoy wile we waited.

Great bike shop been in the area 50 years or longer , Had a problem with a tire that was on my E…read morebike ,[They did not sell me ] they went out the way to order the part . as i am walking around looking at helmets 130 .00 on the tag get to pay and the young man says this is on sale $60.00 made my day working with a well organized shop that is LOCAL...

Very quick and professional service. They helped us out at our office and were able to coordinate…read morewith special instructions. Highly recommend.

Great locksmith, bike shop and small engine repair! Family owned and has been in town since 1928.read more

Very nice establishment! Very helpful and fair priced!! Both fellows are willing to help no matter…read moreyour level of expertise. Thank you!!

awesome shop! great selection, super knowledgeable. Helped me set up my new bike and walked me…read morethrough how to do it. highly recommend