These guys are awesome and trustworthy!! We drive an extra 40 miles to have them service our bikes :-) read more

Cardinal Bicycle - Ohio rails to trails - Bikes Near Me - Roanoke, Virginia

We're in and out. They fixed him up faster than we could even blink. Super friendly staff and quick and r fair priced service. We will be back if we need to. Ample parking and spacious even for a walker or wheelchair. read more

Cardinal Bicycle - Bikes Near Me - Roanoke, Virginia

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I got an E bike last year and have been bringing my bike to Cardinal to get routine service done on it. I've been impressed with their service department big-time they're friendly, have quality products that are not over priced and does the work in excellent time? read more

Very nice people. Great bicycle (Specialized Rockhopper 29 Comp.) I was looking for a new bicycle. Beginner without riding much for the past 30 years. Wanted a mountain bike as it would be flexible enough for anything I needed to do from riding on boardwalks at the beach, Greenways and bike paths anywhere I would care to venture. I realize that this is an entry level MTB but that is really what I need! I called about another but asked if they had any used bikes. This one was in and after being ridden once, was traded in for a better model. I took it and in an hour, customized it for everything I needed. The bike is light enough, tough enough and has good enough performance for everything I requested. Great service. If I get good enough at this, I will go back for my upgrade. Excited about the front fork shock (SR SunTour XCM) and all the extras I bought (lights, mud-guards/fenders, gloves, helmet, water bottle and holder.) I'll go back for a mirror, gauge, pump. read more

I prefer to keep my dollars in local businesses when I can, so when it came time to buy a new bike, I went to Cardinal instead of going to REI or Dicks. The young man who helped us out was kind, knowledgeable and if everybody at Cardinal understood his level of customer service, there would be no question that from now on I would go to Cardinal for my future biking purchases. Not only did we purchase my new bike from him, but also picked up a Giant tricycle for my god daughter. Needless to say, money was spent. Unfortunately, the rest of the employees do not measure up. I was having work done on a bike and when I went to pick it up, I asked if I could take it for a spin in the parking lot while they ran payment. I was informed by two employees that I "was not to leave the parking lot" since the payment hadn't been run yet. I guess they figured that after dropping 800 bucks on bike purchases in their store I was going to make a run for it to avoid paying for a fifty dollar repair on a bike. Not only do some employees treat you like a criminal, but they are also extremely dismissive and arrogant when speaking with you. Granted, I am not a bike geek and I have questions that to some would seem stupid, but hey, MY MONEY HELPS TO PAY FOR YOUR RENT! So, if you go here, you are rolling the dice. Some employees will treat you with respect and hold your hand through the sometime daunting task of picking out a bike that's right for you. Some will treat you like they are doing you a favor for talking to them. read more

Cardinal Bicycle - Bikes Near Me - Roanoke, Virginia

Super friendly and helpful - they repaired, reassembled, and checked my bike within 30 minutes for a very reasonable price! Highly recommend. read more

Super helpful staff- listened to what we needed and didn't try to oversell us. I love that we can exchange our children's bikes for new bikes as they outgrow them. read more

I rarely leave reviews, but my experience with Cardinal was so poor that I felt the need to warn others. Brought my road bike in for the Greenway tuneup package ($65) and picked it up a day later with a shocking $400 bill. The maintenance done to the bike included several items I never asked for or was made aware of. When I asked the sales associate about these additional charges, they stated they just assumed I wanted them and that they could be taken off the bike if I wanted to wait while they fixed additional repairs. Not wanting to waste time standing around for hours, I just got out of there. Long story short: steer clear if you don't want dishonest work that costs a fortune. read more

When Specialized started a sale discounting the bike I wanted on their website, I called Cardinal to see if they had the bike I wanted in stock and if they would honor the price on Specialized's website. Cardinal had the bike in stock in store and said they would honor the discounted price from the web site, but then the person I was talking to said she talked to the manager who said they would have to charge me $50.00 extra for shipping, even though they had the bike in stock in the store, because they "weren't going to make any money on the sale." I called another Specialized dealer in a nearby town about 30 miles from Cardinal who had the same bike in stock. This dealer honored the price on the web site and did not charge me the extra $50.00 in shipping costs. My advice, check other stores before buying anything from Cardinal. Chances are they are still charging you extra for nothing when Specialized and others decide to discount prices in order to take more of your money. read more

I love cycle touring and have ridden many places including the Northern Tier and the Trans Am, crossing the country twice. Cardinal has been my teacher helping me be prepared to handle bike problems riding by myself in the middle of nowhere. Great bikes, great parts, great repair and tuning, great help and advise, just great people. And after changing owners, still the same Cardinal read more

was very impress with service graham was more than helpfull with my bike purchase . robert s. read more

Good selection of low to mid-range bikes for mountain, and a better selection for road. What they were lacking was the higher end. I like specialized, but all I saw were hard rocks and rockhoppers. No stump jumpers or epics to look at. This isn't a fault, just seems they are focusing on a certain price point. If Roanoke had no other shops, I would fault them, but they seem to know who they are pricing for. read more

Great people and great products. The staff is always willing to help and has a true love for bikes. They are very reasonable for what you get almost as cheap as on line and you don't have to pay or wait on shipping. Great local bike shop read more

These guys at cardinal bicycle are outstanding I bought a giant mountain bike from them they make sure I had the right size what exactly what I needed I was so please with the purchased went back to two months later about a bike for my son and purchased a bike for my son. I would recommend this bikes shop anybody probably the best bike shop and in Roanoke of all employees do everything they can to help you they make sure you get the right bike in the right size. Needless to say I bought two bikes from them in two months and will probably go back and get a road bike soon. I would never consider going to any other bike shop after dealing with Cardinal. read more

I love their selection of bikes for my elementary age kids. We have taken advantage of their trade in program, as the kids outgrow their bikes so quickly. The staff is great to work with. read more