I shop here periodically for gear or I take my bikes there for repairs. Everyone in the shop is…read morevery friendly and helpful. They carry a wide variety of inventory but, if you need something ordered, they do that as well. The staff is very knowledgeable and helpful about the bikes they carry and bikes in general. Kristine, the new owner, is very passionate about the shop, biking, woman in biking, and treating everyone with respect regardless of age, gender, what you are purchasing, or even if you are just hanging out talking about bikes. As a woman, I feel very comfortable in this shop and it's my go to! I also love the bike brands they carry. Best shop in town!

Called this great bike shop asking if they do bike rentals - they said they do not, but they did…read morehave some awesome Salsa gravel and mountain bikes for demo. We ended up taking the Cutthroats out for a spin and it was fantastic. Very friendly and knowledgeable staff with a good variety of bikes, components and apparel. Highly recommend!

Built a bike for me last year. Did a great job. Very pleased with the final product. Have put…read morehundreds of miles on bike with no issues! Thanks Bike Barn for taking on my project bike

Went in right when they open at 9:30 AM on a Saturday to see if my bike could be broken down for…read moretravel. I needed it by the end of the day or by Monday morning as I was moving to another state. I'm assuming the owner refused me immediately saying even though it was slow, that they need more than an entire day! Not sure why they would refuse business especially on something that takes an hour at most. Rude and just poor customer service.

five star experience on the Greenbrier Trail and this shop makes it possible. I call from a…read morethousand miles away. They are flexible to my dates. suggest rental, offer shuttle, and suggest a nice rental cabin. Even breakfast suggestion was good. Just do it.

Super friendly and helpful, owner and staff. They were able to accommodate me on a shuttle to Cass…read moreon a short notice and agreed to do a basic lube work on my bike, and it was at the end of their work day! The store seems to be well stocked with the traditional bike shop items and a few bikes.

Great customer service! They helped with our tire and wheel quickly. I respect their expertise!read more

2 bikes bought there over 2-4 years span. They also worked on my bikes when there were needs. Best…read moreknowledge and dependability. Also they are bikers. No pressure in buying a bike when they help you decide.

Great and competent customer service. Nice selection in…read morestock too. Sunday hours are convenient for me.

Don't go. It seems to be closed down. The business is closed. Website is down and the phone number…read moreis out of service.

I am a novice biker - the staff was super helpful in explaining the different options of bike…read moremodels and pros / cons of each based on what type of riding I was planning to do. No sales pressure - just tons of information. Helmets available to borrow for taking bikes on a test ride before purchasing. Great variety of accessories. Staff also was very helpful in thinking through options for bike racks so we can get our bikes to the trails! Highly recommend. Glad to have this shop near my town :) (I find it quite lame that there is a 1 star review for this shop that was posted from someone out of state who admittedly has never been to the shop - ummm...what?)

I want to say Trek Bicycle Shop in Blacksburg is the BEST bicycle shop in the history of bicycle…read moreshops! I bought my Trek Verve ebike there and it's an extraordinary bike. They have provided the most amazing service on that bike and also my Canondale road bike. A special shout out to Grayson who has taken care of me repeatedly and has even performed some repairs without even charging me. Do yourself a favor and buy and service every bike you ever own at Trek Bicycle Shop in Blacksburg.. Raymond Ginn

After reading several online reviews regarding this Café and Bike Shop, and considering them a bit…read morevague and thus misleading, I decided to visit in person to see for myself what this Bike Shop and Café was all about. While doing so, I discovered that those other reviews were providing lack of information that by doing so weren't doing justice to this extraordinary Café and Bicycle business. I arrived on the Wednesday morning of Christmas Eve, shortly after they had opened. Driving my Lexus through Winborne Street in Grandin Village, I made a turn on the right side of their large size building, and in the back was a relatively large parking lot with complimentary parking for customers of this Bike Shop and Café. Inside their spacious building, I found what I consider to be one of the best and most beautiful specialty stores that I have ever seen in my life. And one of the classiest Café around, with a menu developed with the assistance of the executive chef of the award winning River & Rail Restaurant in the Cristal Spring neighborhood of Roanoke, Virginia. As one enters the clean and elegant establishment, the first thing one notices is the beautiful shiny floors and the gigantic size chainrings ceiling lamps that hang from the black painted ceiling. Next to the large windows are some tables and chairs of the Café. And right in front of the Café counter there is a cozy, comfortable space, conversation Nook, with a rug defining the area, an eclectic combination of furniture including a sofa, a pair of comfortable chairs, and a beautiful wood handmade coffee table. And today it is also adorned with a lighted Christmas tree. Behind this in an open space building is the counter of the Café surrounding the walls of the kitchen. All around the rest of the open space of the building are bicycles and accessories for sale, and in the back, the bicycle Service department. I invite you to view my photographs accompanying this review to get a better sense of the place and the quality of their products and food. There, behind the counter of the very classy Café, I was able to meet the owner of the place who had a very welcoming and elegant personality, a reflection of the establishment itself. He showed me the menu and I ordered the Cardinal Brunch Burrito, that contained chorizo, among other ingredients. And to drink I ordered the Mocha Coffee Smoothie. These out of an exquisite items menu. Everything tasted amazingly delicious, and the generous portions filled me up. The very pleasant ambiance and the warm and friendly, hospitable personality of the owner, created the perfect environment for an extraordinary dining experience.

My husband and myself stopped by here yesterday to buy cold weather gloves…read more no one greeted us as we entered. Finally a sales person showed us where the gloves were. He offered no input as far as what we mens gloves versus gloves for women, etc... No suggestions. All he was intersted in was chatting with the cyclers that apparently are 'regulars' and deemed more apt then my husband and me. We did purchase gloves and when being checked out we were asked if we were attending Gofest. When told no (had other plans) we were chastised. This is the second time I've been to this location with no offers of help and very unfriendly personnel. I will not come back here or the other location. Amazon is just fine to order apparel and the Trek store on Brambleton offers exemplary customer service.

Trash everywhere Man who owns store bad temper…read moreMake fun of my accent I am Chinese and I try very hard. Thank you. :)

Called in to ask a question and was greeted by a very condescending worker. Acted like I was dumb,…read morecompletely ignoring what I was saying. Will not be bringing my business here if the workers have this much of an attitude. Go to East Coasters nearby, they have incredible service with friendly and knowledgeable workers. I see that other reviews from several years ago mention terrible service as well. Great to see hokie spokes hasn't changed. Incredible way to maintain a business!

I am in the market for a kayak. Having zero knowledge and experience, I visited this location on…read morerecommendation of a more experienced, avid kayaker. While their selection was limited due to it being the off-season and changeover for next season's new models, staff was friendly, knowledgeable and informative. I learned a lot about the different styles of kayaks, paddles and personal flotation devices (PFDs). I walked away with considerable knowledge to weigh my options before making a commitment. They also offer classes and instruction on water safety and skills enhancement. Highly recommend visiting!

I would never recommend this store to anyone. Me and my boyfriend came in- as SOON as we walked in…read morethe man was saying "we don't have anything for you" REPEATEDLY. My boyfriend is African American and I'm white- not sure if it was a race thing but it's so unacceptable. My boyfriend was nice and kept trying to talk to him and figure out what kind of bikes they had and the guy insisted on continuing to tell us that they didn't have anything for us. Finally he told us that there was only 5 bikes available- but I guess he thought they were out of our price range because he said they're "2,000 though". I guess he thought we couldn't afford it. Overall a AWFUL experience and it's safe to say me and my boyfriend will never return. I would never in my life recommend this store to anyone. Update- called and spoke with the owner to let him know about the service. He was just as rude as the employee, and didn't really seem to care about the feedback. Sad as an owner of a business you don't see feedback as positive and a chance for growth. As a personal trainer very local to this area it's safe to say I will never recommend this to any of the clients I have