I just want to say that whoever is raising or training these young men is doing an amazing job!…read moreEvery time I visit, the guys are always super respectful, helpful, and attentive while assisting customers on the sales floor. The store is also always clean and well-maintained whenever I come in. The ladies are amazing as well! I usually check out with them, and they are always so polite, friendly, and welcoming. I stopped by yesterday just to browse, and they have an amazing sale going on right now! I can always find shoes in my size, which I love because I have a unique shoe size and I'm always looking for unique and different styles. The sale racks are an additional 30% off, which is an especially great deal with back-to-school season right around the corner. Definitely check out this location if you're looking for great deals, excellent customer service, and a clean shopping environment. You won't be disappointed!

Just Do It! I did it. The store is organized and has a decent amount of inventory. The associates…read moreare nice. Mark was very helpful. I told him what I was looking for and he brought me several pairs to try. I found a comfy shoe & purchased it. There are clothing items, including socks, athletic wear, t-shirts, etc. Nike had better options than Sketchers & Famous Footwear. If you join the free Nike member program, there is an additional 10% off the price. Tangier Outlets also has an app for other coupons & savings.

I was on a shoe mission. There are several shoe stores. If you are visiting the outlets, you should…read moreinclude New Balance, Famous Footware, Nike & Sketchers into your visit. There are more shoe stores at this outlet mall but these have decent choices. I purchased something from Nike but New Balance made the short list. They have accessories, clothes and other items in addition to shoes.

Jessica was amazing she deserves a raise and great customer service skills. Deedee was also amazing…read moreand very helpful.

There are approximately 10-12 shoe stores in this outlet mall. Famous footwear has lots of styles &…read moreselections. I was looking for something specific & had better choices at the Nike store. The associate was not very engaging or helpful. She never moved from her position near the front of the store. When I asked about tennis shoes, she pointed to a side wall. The store is clean and organized. If you are looking for shoes, I would include this location (just don't expect much help).

I visited the Famous Footwear at Tanger Mall on 9/12/25 at 5:45 PM with my granddaughter to shop…read morefor shoes. From the moment we entered, the customer service was disappointing and unprofessional. The employee at the door, who later identified herself as the assistant manager, did not greet us, welcome us, or acknowledge us in any meaningful way. As I shopped, it appeared that she was monitoring my movements from aisle to aisle, which was uncomfortable and unwelcoming. When I selected shoes and had my granddaughter try them on, the employee made no effort to offer assistance, ask if we needed help, or check if we had found everything we were looking for. When I went to check out, the assistant manager simply walked to the register and told me to bring my items over. She did not ask if I was ready to purchase or if I had found everything I needed. I also requested a military discount and was prepared to show my military ID, but was told it would not apply to the shoes I selected. No clear explanation was given, and the policy seemed inconsistent and unclear. During the checkout process, instead of focusing on my transaction, the assistant manager carried on a casual conversation with the security guard, who was eating popcorn at the time. They openly discussed other customers in the store, which I found highly inappropriate and unprofessional. This was not only poor service--it was unacceptable behavior for someone in a management role. As the first and primary representative customers encounter, the assistant manager set a negative tone for the entire experience. If this is the standard of customer service that Famous Footwear accepts from its leadership at Tanger Mall, I will not be returning and cannot recommend this store to others. I strongly urge corporate leadership to review both the professionalism of the store's management and the clarity of its military discount policy. Customers deserve clear answers and respectful service at every level of the organization.

I traveled all the over here to purchase the Charged Gemini running shoe because they actually had…read moremy size, and also because they were 50% off of the regular price. When I got here I noticed that actually everything in the store was 50% off. I ended-up walking out with a nice baseball cap for around $20 (normally $45), some nice running shorts for around $25, a two pack of boxer briefs for $17, and an Under Armor t-shirt for $14. Rarely would I purchased so many things at one time, but these deals were simply too good to pass-up. I would say that the long trip to get here was definitely worth it.

The outlet mall has lots of decent stores. Under Armour has great exercise items. The tops,…read moreT-shirts and leggings are great. There are items for men & women. Between this location and the Columbia store, you should have a great supply of socks, jackets and everything for casual outings & workouts.

My experience of this location s has always been positive. Staff is friendly, helpful and the store…read moreis clean. The only gripe I have is parking but that's not the fault of the store. I often find discounted items there so that's always a win. In the rare occasion that products have not met my expectations due to poor quality, the store has always remedied the situation. I haven't come across a time where that hasn't been the case. I've been wearing Lululemon for the last 15 plus years and even have some pieces that are that old that I still wear

Anyone else get a little hesitant before going into a store to request an exchange? Well if you're…read morelucky enough to get Jess as your educator you can kiss those stubborn butterflies goodbye! I had damage to a favorite sweatshirt that I needed to remedy and from the moment I walked in the door, Jess made me feel valued, heard, and willing to work with me. She assured me that she could help, offered a mutually agreeable solution and had my in my way in about 6 minutes. She even took the time to, you guessed it, educate me on the nuances of the exchanged item. Prompt, efficient, respectful and courteous is how I'd classify my engagement with this store, and with Jess in particular!

Tay, I appreciate you for stepping in and handling your business! You were gentle, receptive and…read moreunderstanding. Above all, you were/are solution based and I personally identify with that type of lifestyle. This location will remain my favorite regarding running footwear, apparel and most importantly, CUSTOMER SERVICE. I intend to continue to send my loved ones to this location because of you... Dear Customer Service Providers (in ALL capacities), Please understand that consumers are those of us that expect to be treated with respect and class. It's never in your job description to disregard that or turn away from the task. Not only does it show that you care and are on top of your 'game' but, it makes you a much better person and we need better people in our world. Conduct yourselves as if every customer is important and do your part to increase the value of not just the transaction but, the relationship. Here's some 'game' for you; if you leave it better than when you 'found' it, the karma will most certainly find you when you least expect it...at the most appropriate time. If you leave it worse than when you 'found' it, that karma comes back too...all the time!

The gentlemen that assisted us where very helpful on our visit. In need of volleyball shoes, it…read morewas recommended that we check out ASICS to find a pair. The gentlemen immediately greeted us as we walked in the door and asked if they could assist us. We advised that we were looking for volleyball shoes and we were walked directly back to where they were. The options were explained and the current sale ( buy one get one 80% off) was mentioned in case we wanted more than one pair or wanted to mix and match with another shoe. The size we needed was not on the shelf. However, once we asked if they could potential find it at another store, he offered to check the back and sure enough they had the size she needed. My daughter grabbed another pair of shoes and we made our way to the register. The gentlemen at the register checked the boxes to make sure the shows were the same size and come to find out the second pair of shoes she grabbed were not the ones she wanted. Sooooo glad he opened the boxes to check or we would have got a pair of shoes that nobody wanted lol. Needless to say we were able to find what we were looking for. The associates were helpful and friendly. They provided a good customer service experience and the store was well maintained.

Recently came in with a little less than an hour to closing time to look at the shoe selection…read more(which was very vast), but also to get a second opinion on what kind of shoes would be most beneficial for me specifically as a newcomer to the hobby. David was helping me out with sizing, and finding my arch (to my own surprise, nonexistent) and shoes to help support it. He was friendly, knowledgeable, & helpful--all around had a great conversation with him regarding shoes and running. Was recommended the Brooks Adrenaline GTS 25 and really liked them, but originally had come in to try on the Nike Vomero Plus to see how they felt after doing some research online. Didn't leave with either shoe, but left with a lot of knowledge on what to look for in running shoes that will fit my needs. Highly recommend checking out this spot if you're new to running and need some advice. Great staff & service with a wide selection of shoes.

I've been coming to this location for years. This location is well maintained & stays well stocked…read morewith the most current essentials & nice to have items that hit the market. I took a picture of the latest capsule paying homage to our beloved Cherry Blossoms. Running apparel, running shades, sneakers, insoles, lights, and energy gels...This place has it all! The knowledgeable team will ask you questions to get an understanding of your goals, then proceed with a shoe fitting (measure the length and width of your foot), then take the extra step of measuring your arch with the CUREX Foot disc. Come here and jumpstart your fitness journey!

For as much as I have come to the outlets, I have no idea how I have bypassed this Columbia store…read more I always make it a point to stop at a Columbia when I am out of town, but always seem to forget that we have one in our backyard. This store is big and very well organized. It is easy to navigate. Very bright and well stocked. I went directly to the novelty tees, as I usually do. Grab a few there and then go back towards the clearance rack. Not finding anything on the clearance rack I went and checked out the jackets. I have one that will last another year, but it didn't hurt to look. When it was still cold out, probably not the best time to look as the prices were still high. Knowing, and being aware that, this is here. I will keep that in mind when I need to grab something clothing wise. I enjoy their line and will continue to shop here.

Columbia has done a better job at organizing the store and making improvements. The clearance racks…read morehad great sales. There were beautiful sundresses marked down to $9-12. The shoe section is decent. I found a pair of shoes that I almost purchased. There are socks and other accessories. This place is worth a visit.

It's adidas that is what went well. A girl friend in college gave me the first adidas since super…read morestars...I was wearing Nike and she got me Kobe Crazy 8 shoes...never wore Nike again. Service was good and even got my cousin's veteran discount. Used my adidas account to Get more discount so everything was nice and cheap. Not the biggest factory store but I bought some golf gear for a random round of golf. Go check it out. Fit wise Nike does not fit my more athletic full figure...It is for people who want slim fit...Fuck that. Adidas fit for the win!

I love going to this store! Definitely worth the prices and can always find something to walk out…read moreof the store with. The staff is always super friendly and since this is located at the harbor there's a ton of parking. I love going here! Great deals!

I walked into this store in search of a suit coat for some professional photos and a cocktail…read moregathering. I left my other jackets at home. I was freaking out a bit, to say the least. Ms. Patricia was amazing! She greeted us and gave us her full attention, helping us find the perfect jacket, that fit my needs. She took the time to thoroughly explain and educate us on the difference in coats and the occasions they were used for. Patricia "Pat" recommended a blazer for both of my events and we found a color that would work with my eccentric collection of ties. We were so impressed with Patricia's wisdom and assistance. She helped us find the best value for our purchase - and saved us a ton!! I have only ever bought suits off the rack....I am now sold on Jos. A. Banks!! Go to this store - Ms. Patricia is top notch & so is the quality of jackets they offer here. I don't think I will ever go anywhere else for men's suit coats again! Kudos to the company for providing us the quality in service and complimentary style we have been looking for!

Stopped by this store yesterday for some professional help…read morewith my new pocket square - Donna Barnes the assistant manager not only showed me how to fold correctly but also allowed me to record for future reference - love this stores customer service and great products especially their travel tech line