Stopped into the Vuori in Bethesda recently and of course ended up leaving with more than I planned…read morebecause everything is just so comfortable. The quality is great and their stuff honestly works for everything: workouts, errands, lounging, all of it. Customer service was fine... not rude or anything, just not super engaging or helpful either. BUT I have to say, I love that they're doing free classes now. Such a fun idea and it makes the store feel way more community-focused instead of just another retail stop. Definitely a nice extra perk and a reason to keep coming back. Overall, still a big fan, comfy clothes + free classes is a win.

I have been wearing Vuori for many years now. I finally made it to the Vuori Bethesda location…read more Staff is very helpful, and there are so many great clothing articles to choose from and purchase. It is hard to leave this store without a completely new wardrobe for purchase. Their stuff is amazing.

This store is all about biking, skiing, and snowboarding. I've come here a couple of times to get…read moresome parts for my Trek bike, and they carry a lot of the hard to find parts and accessories. I discovered today that they even have a monthly free bike clinic, where their bike mechanics will completely inspect your bike for safety and wear and tear issues. If I was really into snowboarding this is the store I would come to ship. It's like a snowboarder's paradise here. The store is also open 7 days a week, and there were a handful of associates ready to assist me when I showed up. I wish they had a store like this in Fact but luckily this store is located pretty conveniently in Falls Church. I am sure I will come back again before the summer is out.

I wish the Chantilly location was still open, but the service at this location made the drive worth…read moreit. I went in for some gloves, a new pair of goggles and a few other odds and ends and the sales staff was really prompt and helpful and I was in and out quickly.

Once upon a time in a land called GeorgeTown, there was an adventure that left me both embarrassed…read moreand starstruck! Before stepping foot into this store, my friend and I devoured a delicious early lunch filled with oysters, shrimp, and all the local favorites. Little did I know, my stomach had its own little plan brewing after lunch. As it really didn't sit well with me and my poor tummy started rumbling like a volcano about to erupt! Thankfully, my friend Nihar needed to buy a winter parka, and lucky for me, Patagonia has a bathroom. It was like the universe was conspiring in my favo, as I quickly rushed up stairs. The bathroom was surprisingly clean and well-stocked with soap and toilet paper. But here's the catch - the acoustics in there were something else! It felt like my stomach's symphony was echoing through the entire store. ! Desperate to drown out the embarrassing sounds, I turned on some tunes and let the water run from the faucet m. But let's face it, you can't hide the truth forever and you've just got to go....After enduring my own personal "bubble guts" concert, I realized there was no air freshener in sight (sorry, staff!) and felt terrible for the next person who would have to endure this bathroom.... I took a deep breath and decided it was time to make a quick exit. As I hurriedly opened the bathroom door, I almost collided with none other than Adam Sandler himself! Yes, you read that right, THE Adam Sandler! My jaw dropped to the floor, and in a panic, I slammed myself back against the bathroom door. As there was no way I was going to let Adam witness the aftermath of my bathroom symphony and I was convinced he'd make a joke about me on his next show! But you know what? I gathered all my courage and casually greeted him with an "oh hey, Adam." and to my surprise, he responded kindly and moved along, saving me from any potential embarrassment. Phew! After escaping the bathroom fiasco, I made my way downstairs to join my friend Jesse, who was stuck on a conference call. Meanwhile, my other friend bombarded the staff with a million questions about their precious parka. I must say, the staff handled it like pros, remaining super friendly and helpful throughout the entire time. They even managed to maintain their professionalism while Adam and his bodyguard roamed around the store and with the growing crowd trying to entire the store to see Adam. All in all, it was a fun and eventful experience, despite my bathroom mishap. But hey, here's a friendly suggestion to the store: maybe invest in some air fresheners? I promise I'll return on my next visit, hoping for a less "aromatic" adventure and good times!.

Absolutely the best customer service. I needed to have a zipper repaired and mailed to my temp…read moreaddress. They said it could take 6-8 weeks because of the backlog. Received it fixed and shipped within 4 weeks. The staff and manager are so helpful, experienced, and professional. For a high-traffic store, they are amazing! Thanks so much for all your help! Will absolutely make this my go-to store.

The staff was so sweet! They really go out of their way to help you and make sure that you have the…read morebest experience. You do not need to hesitate if you need a second opinion or if you need a different size. They really will go out of the way to make sure you have what you need. Spacious store with good natural lighting and good dressing rooms.

Newly opened off M Street on the same side close to Anthropologie and the restaurant Clydes. One of…read moremy favorite athletic and leisure clothing line competitive to the other popular options. Everyone here is eager to assist with a smile! Value of their line is reliable and great fitting. Will definitely be back. Enjoy!

Can you not have the non-profit tables bully and guilt me into signing up to a subscription…read moredonation? Like wtf. No, I'm not donating $1/day to your non-profit, and asking me repeatedly why isn't going to change my mind. Left such a bad taste with us. Still makes me annoyed when I think back to it. "Do you spend money on coffee everyday?" Girl no, I actually don't. If the non-profit wasn't harassing us, the store would have otherwise been enjoyable.

I've been coming to the Patagonia in Old Town since they opened. I absolutely love the store, not…read moreonly for their items that they sell (and how they stand behind what they sell), but also for their community outreach. I've attended three of their community screenings - a screening of Flyways, a screening of CIAD (a climbing documentary about climbing in Cebu, the Philippines) and a screening of Fish People (which also had a guest appearance by Lynne Cox!!). They thoughtfully presented each event and even provided refreshments. I also went to a community outreach event where they hosted a bunch of local nonprofits who embodied Patagonia's mission (a couple of charities that I recall were there: Potomac Riverkeepers, Wilderness Kids). They shone spotlights on these nonprofits and invited them in to share their work. I've made returns there (from online orders), purchased items, and brought in multiple items for repair (two items for in store repair where they put on cool patches, and one item that they had to ship off for repair - two zippers). It's rare that you see a store that creates community and walks the walk. Patagonia Old Town does just that.

This place should close its doors. I am used to real surf shops on California. Stopped in here on a…read morerecent trip and the employees were rude, prices were ridiculous and they had the worst selection of products. Avoid this place and spend your money elsewhere.

My 13 year old daughter was ready to upgrade her longboard from the Target starter to something…read morethat would last her years and ride better overall. Took her and two of my younger kids in around 6 at night. The guy working was extremely helpful, friendly, and knowledgeable. He took the time to talk to her and find what would fit her best. He let her try a few and talked very honestly about the good and bad of each board without just trying to sell her the highest price. He even went to the back and pulled the owners personal board to show the advantages of bamboo. Great local shop feel with tons of stuff for anybody besides just boards. Very welcoming and well priced for the high quality product and service. He even gave the younger two stickers on their way out.

We enjoy shopping here. We ski both east coast and Utah/California as well. We like to buy good…read moregear. This store is definitely a good resource here in the metro area. Check it out. Worth taking a look!

We had trouble with some ski boots purchased at sun and ski being tight on the front of the foot…read more We went back to sun and ski, totally expecting to have to plead our case for someone to help. Instead, we got great customer service and sympathetic and helpful ski boot fitter. Alex waz great and she listened and helped. She heat molded the boot, putting a piece of foam around the front of the foot, so the boot molding could expand more when heated. We went back skiing the next day and the fix worked amazing. My daughter said the boots felt great and the tightness was gone.