I guess it's the manager; loud as hell. Yelling loud like she don't know what an inside voice is…read more Then gave me my items in a trash bag. As I was shopping was press to move the clothing rack that I'm looking at. Just an overall dissatisfying experience.

I rarely leave reviews, but this experience was beyond unacceptable…read more I visited the Oxon Hill, MD location on a Saturday morning and waited in line for over 2.5 hours--along with approximately 50-60 other customers--while only ONE employee was operating the entire store and register. We were told that multiple staff members called out, leaving a single manager ("One") to handle everything alone. While I empathize with the employee, this reflects a serious failure in management and corporate planning by Ross Stores. There was no backup support, no urgency to resolve the situation, and no communication to customers about how it would be addressed. A 2.5-hour wait to check out is not just inconvenient--it's unreasonable and raises concerns about customer safety, store security, and employee conditions. One customer was elderly utilizing assisted walking device. They didn't announce cashier shortages until 2 hours into our waiting in line. If the items that I was picking up were not urgent, I would've walked out and many people did. This experience completely changed how I view this location. I strongly urge corporate to review staffing practices and implement contingency plans so customers are not subjected to this level of neglect. I hope this is taken seriously, as no customer should have to go through this.

I was telling my husband today. I like Ross but I will not go to the one on Oxon Hill Road anymore…read more Back in August my girlfriend and I were getting stuff for my niece for school and my girlfriend and she hit the security guard by mistake with the cart (definitely a mistake) and he called he a bitch...as if that wasn't bad enough his boss came up and co- signed his mess..smh. They are not the most friendly in there to begin with and then top it off with a dose of insult in the customers face. Of course she called the store to complain but who knows what happened if anything at all. Best I can do is not spend my money where my service is not valued.

Horrible Horrible Horrible everything..customer service ...I knew not to go here what was I…read morethinking..waited in line for 10mins one cashier asked the other for help she proceed to fold clothes..great new opening..hoodilicous

I was supposed to have a job interview today at this Burlington location. I was excited but nervous…read moreat the interview, as expected but what I didn't know that this job listing was a "false advertisement." So I just walked in the store, ready to get interviewed so I showed the security guard my confirmation email/text but the manager said, "we're not hiring and we use a third party." That disappointed and embarrassed me, I don't understand why they would do this. Why are you advertising a job listing when you aren't hiring people? It's not only an embarrassment and humiliation on my part but to the other applicants who applied for this job listing. The ultimate intention of this post is to alert people that not every job listing is true and that the company should be more transparent and factual when posting said job listing and if they're not hiring people, they should email the applicants politely saying that they're not hiring. Edit: I'm a college student and I applied to this job as a part-time worker. The management didn't allow me to sit down with me to explain how come they weren't hiring.

If you've ever visited Martha's Vineyard, you're probably familiar with this brand. Upon entry,…read moreyou're greeted by a team member prepared to share the story of its humble beginnings, Captain Bob Douglas, and the Black Dog sailors. This General store has a nice collection of comfortable casual clothing and accessories. You can feel the high quality and the clothes are very reasonably priced. Apparel is more classically styled so it never gets outdated. Most of the items seem to fall into 2 fit categories. "Roomy" which is slightly oversized and "Classic" which fits more naturally. However, I prefer the "Fashion" fit which isn't tight but more aligned with my natural curves. Aside from clothes, they have specially designed accessories and stuff for your furry friend. Staying true to its roots, philanthropy is always is full swing. This general store partners with local animal shelters to host dog adoptions events. Adoptable dogs find a home and new owners learn how to properly care for their new pet.

If you like the Black Dog at Martha's Vineyard, you will like this store too. Similar yet…read moredifferent. It's new so the merchandise is new and fresh, and often funny. It's Black Dog so you get what you expect. I recommend parking in the middle garage so you can walk all over the National Harbor area. It's a very nice experience; different from Alexandria.

Horrible experience today. I just wanted to buy a pink shirt for my baby. The horrible customer…read moreservice prevented that. Please stay away from this company due to the sales associate that I was unfortunately introduced to. This is a terrible establishment. The girl talked about the happenings of the night before to her co-worker who was actually working and helping me. She had two ponytails and was very unprofessional. Do not go to this establishment do not spend money at this establishment if there is a person in that store they will treat you disrespectfully.

Love the customer service cool people steady help me love the service great manger think her name…read moreAniyahi

Had a photo shoot and no clue what to wear. The customer service shown by the staff was amazing…read more She assisted me with zipping, pulling up and color coordinating. I received great costumer service. I will be back. Thanks ladies.

I went there at the last minute to get my kid uniform. I was exhausted and the staff was able to…read morehelp calm me down. Although they didn't have a fitting room, a young lady showed me a trick to measure the pants with her neck. I had the BEST experience at this one location. I usually get rude ppl at Rainbow. But these ppl love their job and it shows. I know they probally dont remember me, but I just want them to know they made a difference in my day and all her pants fit.

This place is a really good replacement for that community a few years ago they lost the 7-11 over…read morethere. Also this place has really good customer service.