Oh my goodness! This place is a hidden gem. A very relaxed atmosphere. The food is delicious and…read morethere is plenty of it. From the garlic knots to the massive calzone, we couldn't have asked for anything better. If you have not tried it you are missing out!!!

The food was very good. Large portions. Nothing fancy. You order in front and they bring it into…read morethe small dinning room. You get your own drinks,salt pepper, utensils. Very nice lady waited on us. Very friendly. I had the pepperoni roll and Greek salad, my husband got a calzone and an Italian salad. The salads were huge! As was both our entrees. A little pricey but we had leftovers. Would recommend

We were visiting the area for a week and this was our first local experience. Raffaele's did NOT…read moredisappoint! We did take-out Calzones and they were absolutely delish! Located in a small shopping center. It was obvious that they do a good business as the place was packed! We would definitely eat here again if we found ourselves in the area again.

Seems hit or miss. Every time we have eaten in the service,…read morequality, serving size was good. We like the Sicilian and their antipasto salad with shrimp. When we order the same for pickup, The pizza has half the amount of toppings and the Salad is small and does not seem fresh. We've stopped ordering to go. Eaten in is always a nice experience, comfortable, friendly ambiance.

I pulled up to Fusion at Ridgefields by myself like a grown adult (very rare), mainly because my…read moregirlfriend Olivia was bartending and I figured I should at least pretend to be a supportive boyfriend. First off, this place is way nicer than I deserve to be in. Low lights, super clean, and everybody looks like they have their life together. Meanwhile I'm just there for moral support and food. Olivia was behind the bar absolutely carrying the establishment, making drinks like a professional and not judging me for sitting there alone. She was super attentive, super attractive, the drinks were perfect, and you can tell the staff actually cares about what they're doing. Shout out the host Meisha she is tough also! I ordered food expecting "good for Kingsport," and got "actually really, really good." Everything came out fast, looked fancy, and tasted even better than it looked. No complaints at all. The vibe is perfect whether you're on a date, with friends, or just sitting there solo like me pretending you're important. Super relaxed but still upscale. 10/10 would recommend. Go sit at the bar and tip Olivia so I can have a nice birthday present.

Burned food, overpriced food, rude management. Chicken shouldn't be burned and 13 dollars. Pick a…read morestruggle.

A friend of mine said this was the best and most authentic pizza in the area. I did like the crust…read moreand the sauce but I was disappointed that they use canned mushrooms because it's just not the same.

I've eaten here once before, but this is the first time I ordered a pizza. Italian Village had the…read morereputation of best pizza in the Tri Cities, I'm a bit confused why this is is the case. We did not have any problems: service was swift and the setting is fine. The location was reasonably clean and we got, exactly, what we ordered: a large sausage pizza. So why were we not impressed! The sauce is first, it didn't have much flavor. Second, the sausage was different (like a long sausage sliced thin); we just didn't like it. Third, it was kind of salty tasting (maybe the sausage?). On the positive side, I will give the crust a nice nod as it has some crispness. I make a lot of pizzas at home and my homemade pizzas are every bit as good. The only location in Tri Cities I like better than mine is Raffael's. You may disagree, and that is fine, but, for our palate, we will not return.

Oh my god. I have never been more impressed. The food was hot, it had good presentation, and it…read morecame out amazing. Our server made us feel comfortable and welcomed here. She was definitely one of the best servers I've had. It was cool, smelled good, and there weren't any distractions. The seats are comfortable and there's enough room for people to move comfortably. The food tasted amazing! I was not disappointed!

Great service and food! Rachael was great!…read more The spiked tea was tasty too. It wasn't overly sweet which I prefer.

I tried calling several times tonight around 6 pm, didn't answer the phone, I try to phone in our…read moreorder because I go pick it up and I'm disabled and have to ride my disability scooter to pick up I placed our order after waiting for around 15 minutes or so, ordered 2 grilled chicken fettuccine with broccoli Got home and we had fettuccine with broccoli Last time we will eat at this location We will order from Olive Garden, chili's and any other restaurant in a 1 mile radius from us The staff was in total confusion mostly standing around acting like they were lost

We love this Fazoli's! The service is always top notch. Something you don't find many places…read moreanymore. Especially for an affordable yummy dinner!

Now this is the pizza I love!!! This is what makes this place my top spot in the Tri cities area…read more.. Fresh, cooked with the perfect char and under carriage. Once again atmosphere is always great for pizza, TV's and beer (although no beer today)..... Everything was spot on. Service was Great as always. GM even came and spoke to us and apologized for our recent mishap from months ago. I didn't even mention it until after the pizza was made. This was just their norm!!! Great Job

I'm seeing a lot of negative and nonsensical comments--most of them are just about personal taste,…read morenot anything actually wrong with the food. My family and I moved to Kingsport about five months ago. We're big pizza fans and have visited several local pizza restaurants here. Let me tell you, we haven't had a single bad dish at this place. The prices are reasonable--it's a restaurant, after all. We've been here more than five times and still love the food!

Came here after graduation and absolutely loved it! Deb was our server and she was fantastic!!!…read more The food came out in a timely manner ... gave our group time to chat and just unwind after a busy day. We all ordered a variety, from pizza to pasta --- every bite of it was delicious!! Looking forward to dining here again!

These jack offs i ordered wings, tiramisu and a pizza "New York style" nothing like New York…read morepepperoni and light cheese came with no sauce and taste like garbage. I'm very upset. Never NEVER ordering here again!