Severely dissatisfied and disappointed with the tux we rented for my son's prom. We always came here to rent tuxes and never had an issue until now. You can see in the pictures that they gave us the last tux available and just did a half ass job. The tie and the vest were worn out. One cuff link broke on the spot as we were trying to put them on, the back of the jacket was dirty with a white spot of god knows what, and the sleeve was wrinkled. This was an upsetting experience and I was embarrassed for The Black Tie. To rent out a tux in that condition. Shame on you guys!! My son ended up wearing a tie instead of the bow tie. Do better on quality control, Black Tie!! I should've gotten my money back because tux rentals are not cheap. Needless to say, I think next time we'll look elsewhere. I spoke to a guy who works there and he apologized and I appreciate it but it doesn't do anything for all of those hiccups. read more

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Best customer service I have experienced in a very long time if not ever. I arrived at 5:20 PM for a 6 o'clock event after forgetting my tuxedo at the house. Within minutes, they had me perfectly sized, had the tux pressed and got me out the door. They were closed on Sunday when I needed to return it so the owner met me at a Starbucks on my way home. He even bought me a cup of coffee! The real deal! read more

Professional, personal, and thorough. Great selections. Suggestions made but your wishes are paramount. It's a go to site when you want to look your best!! read more

My son needed a tie for prom. I called ahead to ask general questions and the individual I spoke with was extremely helpful and offered to help in person. Later that day I showed up to a full lobby with lots of young men picking up and trying on their rentals. I was immediately asked if I had been helped and attended to. Even with the high volume of customers each one, myself included was helped in a positive, respectful and timely manner. I was happy with my purchase, my son looked great and would recommend Black Tie to others. read more

Not our first time renting here at this wonderful Ma and Pop tuxedo store! Luigi and Cesar were both amazing during our visit. Luigi helped my husband pick out the tuxedo suit with the matching vest and bow tie. Cesar was very quick and effective with the measurements for my husband's tuxedo. The price was perfect for renting! Depending on the suit you pick- the prices to rent can range from approximately $179-250, however, you get the vest, and tie or bow tie. The shoes are additional but only $20! You really can't beat it!! I highly recommend this place for weddings, prom events, birthdays, graduation and more! read more

The lady that works in there is literally so rude. I have no idea why she's working in customer service. She talks to customers and employees with such entitlement it's ridiculous. The other people working were so helpful but she ruined our experience. So disappointed. read more

great family run place they are mostly a rental jiont but do offer a line of suits to purchase at a great price for a three piece set up very friendly will be back again read more

My grandson was attending his first formal dance. We went to The Black Tie, not knowing anything about formal wear. David was awesome! Patient, knowledgeable, and very helpful. He made the whole experince fun and not stressful! What a gem he is! read more

Had a wedding Sunday. We picked up Tux sat. Well if you're planning a wedding you know the day before is busy so you trust your tux shop. NOT. Not this place. It was a small wedding so it should have been easy 3 of the guys tux's were not good. One was 3 sizes to small one was way to short. When i took tux back and mentioned it all the guy said was well did he try it on. I said the day he got fitted. They're closed Sunday and wedding was on a Sunday .never ever will i use this place or recommend this place. Service and attitude sucked. read more

Guys please make sure you go check out The Black Tie before ever going to Men's Wearhouse. I promise you'll never want to deal with their terrible service and greedy pricing again when you see how well you get taken care of at Black Tie! My fiancée and I just went and picked out the suits for my groomsmen and bridal party and David seriously made the process so easy and stress free! Even with how indecisive my fiancée can be, he was extremely patient and courteous to show us every option we asked for. He was more than happy to let us see every change and adjustment we asked for, and fitted everything on a manikin so we could see what it would look like. I can tell we are getting better suits and service, are going to look extremely sharp, and are paying MUCH less for the rentals! read more

The Black Tie - Option with matching color to bridesmaids - Men's Clothing Near Me - Fresno, California

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To the owner of this place, you need to hire more efficient staff. Fix your A/C. We had a total of 11 suits, of those I had 4. I came in multiple times and could not figure out why we had chosen this place. Long wait times, employees standing around and not providing direction. I would suggest a sign at the entrance letting customers know to sign in. The first time I came in, I did not know I had to sign and waited 15 minutes until another customer told me to. We were "measured" and my son's shirt doubled his size, his pants were also too big. I had to request for spenders and another shirt. My dad's white shirt was missing buttons and was yellow. Never again. read more

I sent my fiancé in with his groomsmen and didn't know what to expect since I normally make all the choices in my household! I was so nervous!!! Our wedding is coming up so we decided to shop locally! I made an apt at the black tie and men's warehouse! I am sooooooo happy with the customer experience and knowledge the black tie shared with my fiancé!!! My fiancé swears he's a pro at finding a suit thanks to retail consultant David. David went above and beyond to ask my fiancé questions such as "what color dress is bride wearing"? And asking him if he was planning on wearing his tux all day or partially?! And questions in that nature! My fiancé later went to men's warehouse by fashion fair because I had scheduled him an apt there too and he immediately walked out 5 mins into the consultation! He said the experience was nothing compared to THE BLACK TUX! He was ignored, with an apt made and was not educated on tuxedo choices. We would much rather spend our money at black tux for our special day!!! I asked my fiancé if he wanted to still continue looking for tux places since I had to look for a for about 6 bridal shops before I found my dress.. and he said NOPE! Thank you for providing an extraordinary experience BLACK TUX! Your reviews are accurate!! Thank you read more

Hands down the best place! I will be returning to The Black Tie. The employees were amazing and so nice. I didn't catch their names but the woman working was very caring to our needs. And man with the pony tail was also very caring to our needs and made things very easy for us. We had a last minute event and they were able to fit my brother and have the tux done within hours. read more

If you need firmal wear, come here. The staff was helpful and knowledgeable. Their prices are great, plus they have a Yelp offer to bring down the bill. The gentleman helping even helped out with more offers. Do. Not. Go. Anywhere else. This is the place to go. Their pick up time is fabulous considering I procrastinated on getting this rental. read more

The Black Tie - Tuxes - Men's Clothing Near Me - Fresno, California

Love it! We're happy easy process promo code knocks off 10 bucks for every referral! Very pleased read more

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Without a doubt, this place has made our suit shopping experience a breeze. David offered great customer service and really listened to what look we wanted for our wedding coming up this year. He dressed up mannequins to help us coordinate our colors and was very honest with us about what goes well with what. Never did we feel pressured to buy something like other places had when it came to something this important. Both my fiancé and I left feeling happily accomplished. This place will be our go to for any event now. Do not hesitate to come here. Just do it and you'll love them. read more

I went in to look at bridesmaid dresses and the salesgirl informed me they are closing down the bridal side of their store and becoming a tux rental only. You can no longer order bridal gowns or bridesmaid dresses from them. The good news: They are selling off their bridal inventory- bridal samples at 50% off, tiaras/accessories 50% off, and bridesmaid dresses $25 each. So if you can find a dress in your size and don't mind a sample, you might find a great deal. The saleswoman was very friendly and patient with me while I tried on half the store. Sad to hear they're closing down half the business. read more

Very easy process to pick out tux's for teenagers. Lot of employees to help with measurement. read more

The Black Tie - Easy lay out! - Men's Clothing Near Me - Fresno, California

I don't yelp very often at all but had to do it for this spot. First of all, David is THE MAN. I had an emergency, was given a tux that didn't fit me at all and the wedding was the same day. The tux place, "AJ's Tuxedo" was not open until 2pm. I had to be at the wedding by noon. I explained to David the situation and he got me exactly what I needed and even tailored it to me in a very short amount of time. He killed it, really respectful and awesome guy. Give these guys your business, you won't regret it. read more

They did a great job with getting me and my groomsmen fitted! Nice and easy experience! We got lots of compliments on our suits! Reasonably prices and lots of options. Highly recommended read more

They old me soon they will be eliminating the dress service. We used them to get a custom Tux for my sons prom. They were professional and patient. My son was completely satisfied with his tux fitting. I wish my husband would have checked in on Yelp because for now they offer a significant discount through the app. The discount can only be applied at the time of purchase. I recommend The Black Tie because even with no discount, the service and quality of the suits is completely worth the price. The suit we got came with accessories as well. Totally great experience!! read more

The Black Tie is the greatest. We went there for my son's freshman formal. He did not know what he wanted, they fixed him up perfectly. He looked so handsome and his date and her mother were very pleased with what his was wearing and how well he matched her. We would highly, highly recommend The Black Tie, the are so accommodating and know what they are doing. read more

I wouldn't recommend this place. The staff was great. My husband went here to rent a suit for my daughter's wedding and he was told he could not pick it up until the day before the wedding, which didn't leave enough time for adjustments. Needless to say the suit didn't fit properly and his pants kept falling down. read more

Found this place through Yelp, and I am glad I did. Had to come here to get a suit for a wedding, and was not quite sure what to pick. The place itself was not too big, but there was still a pretty nice selection. I was helped right away, and not rushed or pressured to pick a higher price suit or anything so that was good. Everything is also done in house, so if there are any last minute alterations that need to be done when you pick it up, they will be able to fix it on the spot. They also give you a $60 discount for checking in, which was cool. read more

We've been here twice now for my son and have had nothing but the best service. Elaine was helpful, honest and patient as my son decided on all the options that goes with renting a tux. Thank you Black Tie! We will definitely be back for prom in a few months. I HIGHLY recommend Black Tie!! read more

We were very pleased with the tux rentals! Jack was awesome! He was very helpful and knowledgable about who should wear what and what colors went best. The price was also great!! We went to men's warehouse first and it cost way more... At black tie, we got a good deal, $160 for groomsmen tux and free for my handsome groom! The only mishap was that the grooms pocket square was missing the day of the wedding! BUT one easy phone call to Jack and the pocket square made it to the venue on time thank you Jack and Black Tie & Bridal Lace!! read more

The Black Tie - Our stunning bridal party! - Men's Clothing Near Me - Fresno, California

We had a horrible experience with this shop! I would not recommend it to anyone. First the pick of the tuxes for our wedding was a task. The first person we talked to make sure they were ready to pick up could only find 2 of the 5 tuxes. We had to ask the groom to call them the day before his wedding to get things straight. When we went to pick up the tuxes they didn't have any of them together even though we told them we coming in. Second, none of the jackets fit any of the men. Not a single one. And we had to make an emergency run back to the store right before the wedding. The most comical was that one of the jacket's arms were the size of a T-Rex. read more

I need a Mori Lee bridesmaid dress for my engagement pictures. Little did I know the dress had to be ordered. I thought like any other dress you could just go to store and pick it up. I live in Los Angeles, and I went to the bridal shop nearby to inquire about the dress. They told me they would have to charge me $50 "rush fee." They weren't nice and you could tell all they wanted was my money. They were very "pushy" as I've seen in a lot of bridal shops. I called about 20+ shops inquiring about this dress. When I call Black Tie & Bridal Lace, their staff was super nice and helpful. I inquired about the price, and they weren't charging me the "rush fee." Jessica was so nice. She told me the shipping date and that the would ship the dress overnight to get to me. Everything went according to plan. After that I called a couple of times to inquire about a bridal sash. I spoke to different employees and everyone was so nice and not pushy at all. Because of this I decided to place the order for my wedding gown sash. I wish I could actually visit the store, but I totally recommend this store to anyone! Thank you Black Tie & Bridal Lace!!! read more

I won a free veil from here at a Bridal show so I thought I would give this shop a chance to see if I ould find the dress. That didn't happen. I brought my bridesmaids back too in attempt to find their dresses. Everything we liked was 200+ which is way too much in my opinion for them to have to pay, ontop of everything else. The customer service was lacking, BIG time. The girl that helped us came off as really shy and timid. My mom is not the type who "runs the show" (unlike many other mother of the brides) but she was basically do the girl's job for her... on both visits. I LOVE my veil from here though. And was thankful they honored it even without a purchase. It was nicer than any I had come across at any other shops. read more

I got a call to go in for an interview for an internship on a Friday, with the interview being on Monday. I did not have much time to go suit shopping and decided that renting a suit would be the best option. The staff was very friendly and helped me choose a great looking suit. I was a little intimidated by the interview because it was in Beverly Hills, but feeling like I looked like a million bucks eased those nerves. Not only did I get the internship, it has turned into paid work. I can't thank Black Tie & Bridal Lace enough for the help!! I recommend this business to anyone looking for friendly, timely, and affordable service. read more

Another great experience here at Black Tie. Been bringing my 3 sons here for their formal and prom tuxedos for the past 6 years. And every time we leave happy and satisfied. David is absolutely AWESOME!! When he remembers your sons names, and needs shows how much he takes pride in his job. Highly recommend you coming in here. read more

Used them for my tuxedos in my wedding, for a Bigger guy like me they have suits that are tailored to you and are slimmer than you just being stuck with suits that it looks like your grandfather would wear. Personally if you have the choice ask and try to get paired with David, he literally went above and beyond for me and my groomsmen on my wedding day and made absolutely sure that everything went perfect and according to plan. Amazing customer service from him. read more

4.5 stars. I walked in without an appt and the lady working was in between appts and was kind enough to help me for 30 mins before her next appt. Was able to try on 2 dresses and have a look around, it is a smaller shop but has a very nice selection, left without finding my wedding dress. After almost 2 months of searching still I called and made an appt to come back. When I arrived for my appt was happy to hear the shop had just gotten a new shipment, 2 dresses later I found my wedding dress!!!!!!!!!!! The staff is knowledgeable and helpful. read more

Great experience on our prom rental. We were even given a generous discount. Will return for our next rental

GREAT STAFF!!! David helped us out with finding the right tuxes and colors to go with for our wedding! I would definitely recommend him to help with your tuxedo needs!!!! Thank you David at Black tie and Bridal lace for everything!!!!! Mr & Mrs Keith read more

I came here to find a bridesmaids dress for a wedding about 6 months away. My bride gave me a candle to match the fabric to. Stephanie helped me in less than an hour! She pulled out swatch books and found matches of designers who had the color I needed so I didn't have to try on a dress and then find out later I couldnt get it in my brides color. After a few dresses I found the one and Stephanie even took a picture of me wearing the dress to send to my bride!!(which other bridal stores will NOT let you do at all!) She measured me quickly and ordered my size and it'll be here in a few weeks. I was absolutely dreading this process until I came here! Thanks Black Tie, you really made this so easy and painless! Can't wait to get my dress ;) read more

Thank you to the professional staff here that made our first high school tux rental a breeze! There are so many choices of vests and ties, it was fun! They were very helpful with fitting. The pick up day was well staffed and organized. Then, when I returned the tux, they thought to check pockets and found my child's id! Brilliant! read more

Excellent customer service, stress free transaction and very accommodating. I would highly recommend them. Rented a tuxedo on short notice for my son's homecoming court parade, and they were great to deal with. Didn't make me feel cheap because I wanted the bare bones tux. We will definitely return for future formal engagements. read more

Great prices, knowledgeable staff, so comfortable there, like family. Helped us with suits for our wedding, we are recommending to everyone.

Their customer service is THEEE Best, they are always so friendly. They work with all different body types, and they have a wide variety. They have a lot of items on hand, which is really nice and their prices are reasonable! We had our groomsmen fitted here and my brothers and son even went in to rent from them for my wedding! The perfect experience you'd want when planning something that can be as stressful as a wedding! read more